Job Purpose: Our client, leader in the automotive batteries, solar energy, energy storage, and water heating solutions industry is seeking to hire an Assistant Workshop Technician who will carry out repairs of items brought to the workshop, communicate to the clients and manage workshop processes and also assist in the preparation of all solar installations, service contracts, call outs and trouble shooting.
Key Responsibilities:
Assist the team in designing of systems from main items to wiring diagrams/pictorials for presentation or any other purpose.
Receive and record items brought into the workshop for repair and have an up-to-date report on their status.
Diagnose faulty items brought to the workshop to find the root cause of failure, write a report and share with the client and concerned persons.
Ensure all items brought to the workshop are repaired/returns to clients as per the findings and agreement with the client.
Process and arrange proper return/replacement of defective item on warranty as per the company policy.
Monitors repair parts usage to determine if current stock levels are adequate for maintaining repairs schedule and submits monthly requirement to procurement for action.
Open jobs in Navision for every solar installation while ensuring jobs are closed as and when they are concluded
Assist the team in preparation of all installations, site surveys and call outs by properly coordinating and allocating resources such as technicians and vehicles. Ensure preparations are done a day or 2 before actual installation dates to allow for early departure of the team to site.
Ensure installation materials are always available in our stores.
Prepare and request for technicians’ payments via petty cash and via sending directly to payables in Nairobi. Ensure all invoices are sent and posted on the system on time and correctly
Manage day to day interactions with clients either directly or indirectly through receiving both internal and external calls, mail and walk in clients in the technical department.
Invoicing and requisition of items from stores.
Research, test and write report for all new items brought for testing.
Enforce workshop kaizen and the 6s by ensuring that only the required items are in the work shop and all the rest are in their rightful place.
Participate in weekly and monthly stock take of solar items.
Perform other duties as assigned.
Qualifications and Skills:
Bachelors Degree in Electrical/ Energy Engineering and/or related technical field.
Basic Plumbing & Electrical Certificates will be an added advantage.
Hands-on Installation works in Solar Water Heating, PV & Power Back-up systems.
At least 3 years technical experience in the solar industry.
Ability to work in a dynamic environment in a small team and enjoy multi-tasking and working under pressure to achieve deadlines.
Planning and organizational skills.
Ability to project a positive image for him/ herself and the company.
Highly Analytical.
Quick learner, capable of grasping the structure & intricacies of the energy business & markets.
Self-motivated with persuasive, enthusiastic and client-centric focus.
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