Responsibilities
Under the general guidance and direct supervision of the Chief, UNON/ICTS/ICS the incumbent will work with the Ministry of ICT in Kenya, the Communications Authority of Kenya, Telecommunications companies and Internet Providers in Kenya for satellite segments, communication lines, emergency satellite phones, etc. to:
Assist in the design, development and installation of information and telecommunications systems.
Maintain information systems and telecommunications equipment which may include Cisco IP Telephony, Cisco IP Video conferencing, Remote Simultaneous Interpretation (RSI), PSTN/GSM/International gateway routers, satellites, BGANS for emergency internet, Digital Signage installations, Thuraya satellite communication and other telecommunications systems.
Work with the Host County Ministry of ICT for satellite segments and radio frequency allocation and maintenance, communication lines, emergency satellite phones.
Work with the Host Country Ministry of Internal Affairs Cyber Security branch, on information security incidents, attacks, and social engineering originated from Kenya IP Network Segment.
Assist in providing emergency telecommunications capabilities supporting UNON and client agency field offices, including business continuity process.
Maintain assigned portions of systems, providing operational support for systems applications, analyzing and implementing system changes/upgrades, etc.
Participate in developing and maintaining telecommunications project plans, schedules, and budgets. Assist in identifying appropriate human and technical resources to complete the projects, assist in assuring that deviations from project schedule are addressed and communicated, assist in developing timely project status reports, monitoring project risk factors, escalating project issues, and providing Quality Assurance for all project deliverables.
Participate in preparing user requirements and other technical specifications.
Write and develop programs to interface with existing systems.
Prepare, update and maintain systems documentation and related technical/procedural manuals.
Assist in procurement of ICT and telecommunications equipment and services, including conducting needs assessments, preparing technical specifications and evaluation criteria.
Assist in the set-up and monitoring of real time traffic (IPT/VC/RSI) performance measures.
Draft training material and conduct training sessions and demonstrations of systems for users.
Participate with senior staff in assessing and testing new technology.
Provide guidance to new/junior staff.
Perform any other duties as required.
Competencies
PROFESSIONALISM: Knowledge of the United Nations enterprise architecture roadmap. Knowledge of United Nations ICT governance framework, policies and standards. Knowledge of organization’s information infrastructure and IT strategy. Knowledge of systems design and development, management, implementation and maintenance of complex information systems. Ability to develop and oversee large centralized or decentralized institutional systems; conceptual and strategic analytical capacity to understand information system and business operational issues to thoroughly analyze and evaluate criti cal systems matters. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors’ language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology
Education
An advanced university degree (Master’s degree or equivalent) in Telecommunications, Electronic engineering, Computer science, Information Systems or related field is required.
A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.
Job – Specific Qualification
Certification in Prince 2 and Certification in ITIL is required.
Certification in Cisco Voice and video systems is desirable.
Relevant training in satellite systems, radio communication and Cisco IP Telephony and IP Video Conferencing is required.
Work Experience
A minimum of two (2) years of progressively responsible experience in the planning, design, development, implementation and maintenance of computer information, networks (WAN-LAN) and telecommunication systems or related area is required.
Apply via :
careers.un.org
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