Job Description
Reporting to the Security Manager or his designate, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises.
A member of the Emergency Response and Health & Safety Teams
Supervision of Security Guards, whether outsourced or internal
CCTV surveillance and analysis
Tracing and liaison with relevant authorities for Hotel Licenses and permit renewals.
Maintaining a daily vehicle movement log system
Ensure that any violations to law or Hotel Policy is investigated and reported.
Respond to and report all Fire Life and Safety emergency situations
Provide First Aid and C.P.R. as required
Correct and report any fire hazards or health and safety hazards
Investigate and provide daily and monthly incident reports of occurrences of accidents, complaints, criminal activity, and crisis situations
Conduct regular floor patrols, cash counts and crowd control
Conduct departmental key control audits and maintain key control records
Maintain computer records of all actions in a Daily Activity Report and provide monthly summaries
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures, and service standards
Follow all safety policies
Other duties as assigned
Qualifications
Previous experience in a Security role required
Computer literate in Microsoft Windows applications required
Certification in CPR First Aid required
Previous police or armed forces experience an asset
Relevant College diploma in a related discipline preferred
Must possess a professional presentation
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Apply via :
jobs.smartrecruiters.com
