Job Summary
To lead a team of dedicated Claims employees to obtain the lowest possible claims cost while delivering consistently high levels of service to each and every customer..
Job Description
People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements
Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes
Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards | Administration: Effectively fulfil all required administrative duties, including tracking and reporting
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)
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