Reporting to the Centre Manager, the role manages the daily activities of the organization’s food, and beverage, housekeeping, and conferencing functions; assists the Centre Manager in the day-to-day running of the Conference Centre in adherence to quality and safety standards; and assists in the planning and coordination of special events.
Duties and responsibilities:
Staff Management: Supervises the staff and the operations of the catering, accommodation, and conferencing departments.
Guest Relations: Ensures that all the guests get the best customer experience.
Performance Management: Ensures regular review of staff performance and feedback.
Revenue Management: Exceeds revenue targets in the departments.
Cost Management: Ensures that costs are within the budget.
Reports: Provides daily, weekly, and monthly reports as required.
Qualifications and skills:
Bachelor’s Degree in Hotel and Hospitality Management.
Proficient in computer skills and conversant with hotel software.
At least three years in Hotel Supervision and Management.
Self-motivated, persistent, resolute, and able to deliver without close supervision.
Other skills: Communication, leadership, organizational, problem solving and attention to detail.
Applications clearly indicating the position in the subject line, along with a detailed CV, copies of certifications, and three referees (Professional, Social, and Church), as well as the phone number (s) for both applicant and the referees, should be emailed to the below address by Friday 7th June 2024.HUMAN RESOURCES MANAGER
BIBLE TRANSLATION & LITERACY (E.A)
P.O Box 44456 – 00100
NairobiEmail: careers@btlkenya.orgOnly short-listed candidates will be contacted
Apply via :
careers@btlkenya.org
