DUTIES / JOB DETAILS
The incumbent will carry out the following functions:
Provide first and second-line technical hardware and software support, involving the installation, configuration, administration, documentation, and maintenance of systems and associated equipment (desktops, laptops, printers, mobile devices)
Assist in-house users with all aspects of ICT facilities and resources.
Manage and monitor data backups.
Help develop and maintain ICT documentation, processes, and procedures.
Manage and monitor the ICT inventory.
Liaise with external suppliers/vendors of ICT equipment, software, and services, to ensure appropriate service, support, and guidance.
Participate in ICT projects, making technical input, and participating when required as a full-time project team member.
Keep up to date with technological changes in the ICT industry, and develop new skills in response to these, and in accordance with the Company’s ICT strategy.
Manage data and other information resources of the Company with the highest levels of professionalism, competence, diligence, and confidentiality.
Participate in developing and providing required routine and ad-hoc reports, and in developing and deploying applications, within established company policies and procedures.
To be courteous, patient, and tactful always, and to exercise the highest standards of customer care.
To take full responsibility for assignments, working largely without direct supervision, and managing and prioritizing own workload
To take on the lead ICT role in the absence of the ICT Manager
MINIMUM QUALIFICATIONS AND EXPERIENCE:
Bachelor’s Degree or Equivalent in Computer Science/Information Technology/relevant field
Minimum of 3 years of relevant work experience in IT support/operations role
Additional relevant professional IT qualifications will be an added advantage.
Relevant Working Exposure in a Multicultural Environment will be an added advantage.
Applicants must also be:
Fluent in English and/or French, and having a working knowledge in the second language shall be an added advantage.
Nationals of one of the 42 member States of Africa Re.
go to method of application »
Use the link(s) below to apply on company website. Interested candidates are requested to visit the Africa-Re website at https://www.africa-re.com/career to complete the online employment form.Candidates may also submit their applications to by email to: nairobi.vacancy@africa-re.comAfrica-Re is an equal opportunity employer and offers good working environment commensurate with international organizations.The Corporation reserves the right to appoint at the advertised grade level or at any other level that may suit the profile, qualifications and experience of the successful candidate.The deadline for submission of interested candidates’ application shall be 30 June 2023
Apply via :
nairobi.vacancy@africa-re.com