JOB PURPOSE
Responsible for the sales of Day-Old Chicks and Feed as per set targets in the designated sales area.
DUTIES AND RESPONSIBILITIES
Responsible for the sales of Day-old chicks and Feed as per set targets in the designated sales area.
Employs different sales tactics to acquire new chicks and feed customers.
Engages new and existing customers to initiate sales of chicks and feeds.
Follows agreed weekly route plan to ensure maximum coverage in allocated sales area.
Acts as a link between feed agents and the Company by receiving orders and communicating the same to the Warehouse/Store Supervisors and Sales/Logistics Manager.
Acts as a link between growers and agents when agents are needed.
Sets up and conducts seminars with growers on Company products to boost awareness and sales.
Acquires market knowledge and reports to the Supervisor.
Informs and hands over to the Supervisor any new potential customer that can be categorized as a “formal grower” within designated area.
Prepares reports as per the Report matrix.
Attends meetings as per Meeting schedule.
Responsible for developing, maintaining & building strong customer relationships in the designated sales area.
Visits customers on an ad hoc basis.
Maintains relationships with growers through site visits, WhatsApp groups and phone calls.
In consultation with Technical Support, advises growers on broiler management.
Continually looks for new customers and sends the Technical Support team to inspect the site/houses for any potential customer.
Visits potential customers based on Technical Support team’s positive feedback.
Works closely with the Technical Support team to ensure all customers’ complaints are dealt with and closed timeously.
Handles sensitive customers’ complaints to maintain strong relationships.
Responsible for the operation and safety of the allocated motor bike.
Ensures the allocated bike is in good operating condition at all times.
Timeously reports fuel and maintenance requirements for the allocated vehicle.
Ensures the allocated bike is properly insured and licensed to operate in the designated sales area.
Timeously reports accidents and repair requirements to the in-charge personnel.
Responsible for motivating & enforcing team compliance with all relevant Company SOPs & policies, statutory regulations and expected Company behaviors at all times.
Adheres to all relevant SOPs at all times including Occupational Health & Safety standards.
Complies with biosecurity, QA SOPs & animal welfare standards.
Complies to Good Hygiene Practice (GHP) and Good Management Practice (GMP).
Communicates QA requirements to the team & reports all NC issues to Supervisor.
Identifies corrective actions & monitors their implementation.
Communicates & monitors implementation of Company policies and SOPs at all times.
Communicates & monitors implementation of local legislation and all statutory requirements.
KEY PERFORMANCE INDICATORS
Timely reporting at all times as per reporting schedule and calendar.
100% accuracy of all reports.
Nil customer complaints.
Zero accidents reports.
100% compliance with policies, procedures and legal and regulatory requirements.
EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS
Bachelor’s degree/Diploma in Animal Husbandry/Animal Health with background experience in sales or Bachelor’s degree/Diploma in Sales and Marketing with background experience in poultry sales.
3-5 years of experience in poultry sales and distribution.
Proficient at riding motorcycles.
Valid driving license (Minimum: Category A).
Good communication skills (oral and written)
Planning, problem-solving, and interpersonal skills.
Computer literate (Excel, Word, Outlook)
Technical knowledge in poultry keeping will be an added advantage.
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