Application Support Specialist Enterprise Architecture Department – Information Architect Transition Management Department.Senior Manager, Quality Assurance Engineering and Automation

KEY RESPONSIBILITIES: 

Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
Provide weekly system performance reports.
Create system design models, specifications, diagrams, charts, and implementation roadmaps that resonate with the strategic direction of the bank.
Administer the assigned Systems at Application level and connected databases, define, and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
Perform BCM activities that ensure timely recovery of systems within the set RTO and RPO in accordance with the bank’s disaster recovery and business continuity strategies.
Create and maintain documentation as it relates to system configuration, mapping, and processes.
Adhere to the set best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.
Ensure compliance of SLAs by other system vendors.

Academic & Professional 

Particulars    Detail    Specific Field or Qualification

Education    

Bachelor’s Degree    IT, Computer Science, or related field

Professional Qualifications  

 System administration certifications in any UNIX platform / Databases /Data Science 

 Experience

 Total Minimum No of Years’ Experience Required     2

Detail    Minimum No of Years    

2 years Knowledge in Computing platforms, operating systems, and databases. 
1 year Knowledge in SAP and Oracle E-Business suite applications.
1year Understanding of UNIX operating environment 
General knowledge of file transfer services  
Knowledge in ETL tools

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