Role Responsibilities
Responsibilities
In conjunction with Application Support Managers, to provide technical support for all Standard Chartered local Applications including ATM/CDM network.
To assist in new implementations or upgrades to existing systems, including project management, tracking and reporting.
To assist in the provision of business recovery sites to give the ability to conduct business transactions and monitor exposure in the event of a disaster.
Problem and change management – outstanding problemchange management, call logging, call trends, call reporting including high severity problem control. All Remedy related initiatives and updates. Ensuring standards are adhered to, or dispensations raised.
Security vulnerability management – MS patches, SVT outstanding issues, SEP management, standard build usage, BWAC and Aptra Applications.
Key stakeholders
Country Technology Management and Business segments – CPBB and CCIB
Qualifications
Bachelor’s Degree/Diploma in Technology or related field
Skills and Competencies
Technical
Strong PC / Server applications skills
In depth knowledge of client server technologies
ATM/CDM technologies.
Cloud knowledge
Strong understanding of emerging technologies
Strong will to achieve business objectives
Project Management skills
Microsoft Windows Technical skills
Knowledge of a database product, (DB2/Sybase/SQL)
Strong knowledge of market information systems and services
Business knowledge and understanding
Role Specific Technical Competencies
Windows O/S
Linux / Unix
Database Technologies – SQL, DB2
ATM technology (BWAC/Aptra)
Network knowledge
Apply via :
scb.taleo.net
