The Hubs Operations Specialist will play a critical role in driving the expansion and efficient operation of ALX Tech Hubs across Kenya. This role will be responsible for identifying new locations, managing the build-out of hub spaces, and overseeing the daily operations of all hubs. The ideal candidate will ensure that each hub operates smoothly, is fully equipped, and provides a safe and supportive learning environment for all learners. The role requires strong project management skills, a keen eye for detail in facilities and vendor management, and a proactive approach to addressing operational challenges.
Hub Expansion
Location Identification: Scout and select strategic locations for new ALX Tech Hubs in cities across Kenya.
Contract Management: Lead the contracting process with property owners and service providers to secure new hub spaces.
Project Management: Oversee the construction and setup of new hubs in collaboration with construction project managers.
Regulatory Compliance: Ensure all necessary permits and regulatory approvals are obtained for new hubs.
Budgeting & Cost Management: Monitor and control financial aspects related to hub expansion, including capital expenditures for construction and setup.
Vendor Relations: Manage vendor and contractor relationships to ensure timely and efficient setup of new hubs.
Operations and Facilities Management
Hub Operations: Oversee the day-to-day operations of all hubs, ensuring operational efficiency and timely resolution of any issues.
Facility Maintenance: Ensure that all hub facilities are clean, safe, and well-maintained for learners, handling repairs and maintenance needs as they arise.
OPEX Management: Track and manage operating expenses, ensuring timely payment for utilities, security, and other ongoing operational costs.
Resource Management: Maintain an updated inventory of equipment and resources needed for hub operations.
Health & Safety Standards: Ensure that all hubs comply with health and safety regulations, including emergency procedures and cleanliness.
Learner Engagement: Create a welcoming environment that supports the learners’ needs, addressing any issues that may arise in a timely manner.
Operational Troubleshooting: Respond quickly to operational challenges, ensuring minimal disruption to the learning process.
ROLE REQUIREMENTS
5+ years of experience in managing the operations of multiple facilities, coworking spaces, or educational hubs.
Experience with project management and leading expansion projects.
Bachelor’s degree or professional certifications in project management, operations management, business administration any relevant certification is a plus.
Fluency in English (verbal and written).
Facility Management: Strong understanding of facilities maintenance, health and safety regulations, and building operations.
Vendor and Contractor Management: Experience negotiating and managing relationships with external vendors, contractors, and suppliers.
Relationship-driven: highly skilled communicator with a strong customer service focus and desire to do what’s best for our customers at all times
Attention to detail: to ensure you deliver the best customer experience and promptly follow up on all the information they need
Excellent communication and presentation skills: you can effectively articulate and communicate ideas both verbally and in writing
Interpersonal skills: you have a collaborative mindset and can work well with others
Humility and openness to feedback: you are always looking to learn and have an insatiable curiosity and hunger to grow
Innovativeness and creativity: you have a tendency to use your imagination to create or introduce something new or different in any situation
Time Management: Ability to prioritize tasks and manage multiple hubs and expansion projects concurrently.
Budgeting and Financial Management: Competence in managing budgets, operating expenses (OPEX), and financial reporting.
Apply via :
job-boards.greenhouse.io
