Job description
Coordinate with Regional Airport Services Manager on ongoing action plan for service improvements;
adapt all possible methods to achieve/exceed the set up targets.
Manage the daily operation of the airport from scheduling appropriate number of staff to overseeing and participating in staff hiring and development.
Liaise with Service Providers to ensure that best efforts taken in promoting Airlines operations.
Liaise with internal/external sections/departments such as Engineering, Catering, Commercial, Flight Operations, Cargo, Finance, Procurement and Training towards achieving/exceeding targets.
Ensure Airlines’s marketing interests are safeguarded at all times.
Ensure that staffs are guided to adhere to all laid down procedures/regulations/standards & agreements affecting passenger, ramp, baggage, cargo, weight and balance as specified in the manuals, regulations and directives.
Ensure a high standard of safety and security for staff, passengers, baggage, cargo, mail, aircraft and company property. Any Post Graduate Diploma, Any Graduate Certification (immaterial of validity) mandatory Ramp Safety (immaterial of validity) Specialized Training in all areas Ground Services
Proficient In English (Reading and Writing)
Proficiency in MS office
Must be tactful and courteous in dealing with various nationalities particular with irritated and unruly passengers and VIPs in-order to maintain the Company profile
Must be capable of making logical, on the spot decisions in problem solving. Therefore, fair degree of concentration and alertness is needed.
