Overall purpose of the position
A multifunctional Airfreight Executive, who can liaise with shippers and their markets on bookings, acquiring the required shipment documents, flight schedules and delivery deadlines.
Key Tasks and Responsibilities
OKAM
Verifying the forecast of volumes and routings from the shipper.
Ensuring communication between the OKAM team and the team responsible for flight capacity, and advocating best possible for the preferred customer routings.
Receiving bookings electronically or by phone, and registering these bookings accurately into the computer system and providing feedback for each booking.
Providing feedback for each booking with the booking reference number and planned flight details.
Preparing a shipment record in the computer system when shipment is delivered without a booking.
Ensuring all shipment details are communicated to CNR, CNR and FWD entities.
Receiving the status of flights/shipments from operations and documentation departments and communicating any irregularity right away to the shipper and consignee.
Checking flights’ status and ensuring all changes and deviations are communicated in a timely manner to shippers, consignees and clearing agents.
Ensuring discussions are held with customers regarding charging correct actual and chargeable weight, including the box size verifications.
Responsible for the communication of discrepancies at time of receipt.
Visiting customers to discuss their business, specific issues, service and or new developments.
Line Flights
Contacting line flight carriers for rates, schedules, capacity and equipment.
Communicating with shipper, consignee the airline rates, capacity, equipment and handling charges.
Checking with operations the shipment delivery status, plant health inspection and QC status.
Ensuring all shipments fly as initially booked by the customer. I.e., ULD utilization etc.
Taking all necessary steps to ensure a smooth cargo operation and keeps up-to date with new developments.
Updating the ETA/ETD in the systems and communicates this to the customer.
Monitoring allocations utilized as per the booking and communicating any change proactively to the customer.
Booking & Planning
Receiving bookings electronically or by phone and registering these bookings accurately into the computer system.
Communicating with the airline on required allocation and shipment changes.
Communicating any flight changes to OKAM/ Operations/ Airflo BV
Preparing a shipment record in the computer system when shipment is delivered without a booking.
Ensuring all shipment details are communicated to FWD entities.
Daily check to ensure shipment and flight details are up-to-date in the C1, and reporting daily KPIs.
Checking flights’ status and ensuring all changes and deviations are communicated in a timely manner to OKAM, Operations, Airflo BV and other clearing agents.
Ensuring online booking is done day before flight when completing the tentative booking.
Monitoring allocations and utilization of ULD positions ensuring that BSA weights are attained.
Communicating any change pro-actively across all departments internally and to airlines.
Ensuring we have enough AWB stock.
Ensuring accurate data entry, Sending/Receiving Agent, Allocation, Tonnages, Destination,
Commodity, Good Descriptions, ETDs, and ETAs on both Excel and C1.
General
Taking all necessary steps to ensure clear communication to all parties involved.
Adhering to deadlines as set out by the Airfreight Supervisor and the company SOPs.
Adhering to all health and safety SOPs of the company.
Any other relevant duties as may be assigned by the management.
Skills & Competencies
Functional Knowledge.
Knowledge in freight forwarding and logistics
Overall understanding of business processes and interdependencies
Knowledge about trends and challenges for the industry
Leadership Competencies.
Team Player
Setting Priorities
Soft Skills Competencies.
Good communicator and customer relation skills
Self-Motivated and confident
Problem solving skills
Educational background / Work experience
“O” Level (KCSE C+)
Diploma in any relevant Commercial Course/ Aviation Course (preferably IATA Forwarding)
Hands on experience of at least 2 (Two) years and above.
Language Skills
English & Swahili: fluency in written and spoken
Additional local language: fluent in written and spoken
Computer Literacy
Proficiency in Microsoft® Office Software (Excel®, Word, PowerPoint®, and others)
Knowledge of cargo wise.
Qualified and interested candidates should send their application letter indicating their current/last salary and CV to human-resources.nbo@airfloltd.com on or before 27th July 2024. Only shortlisted candidates will be contacted.
Apply via :
human-resources.nbo@airfloltd.com
