Key Responsibilities
Understanding, interpreting and executing customs entry declaration to the satisfaction of Customs Dept., Damco (as the employer) and our clients at large
Entries to be declared it time as per KPI given.
Data Quality-Ensure accurate declaration to evade customs and other statutory bodies penalties
Troubleshoot and resolve operational issues / escalations
Ensure adherence to the SOP & create/modify as appropriate
Identify the areas of improvement & implementation of process improvement initiative
Timely and accurate interpretation of Hs Codes to Customs and Client satisfaction
KPI’s
24 hours period to declare entries- given all factors constant such as system stability.
24 hours to response period to mails/and customer services
Who we are looking for
Diploma in freight forwarding or Shipping Course from a reputable Certified Training school.
Five years’ experience in Similar or Equivalent position
Keen on details