Job Responsibilities
Obtain and provide air freight quotes via email, phone and/or fax
Follow up on inquiries with customers, department and external parties
Plan, schedule and coordinates air shipments with internal and external parties
Prepare, route, BOLs and manifests
Close Air waybills timely to meet gateway and airline cutoffs
Proper Handling of Expedited, Out of Gauge and Hazardous freight
Print all Necessary Export Documents
Provide Warehouse with loading docs
Perform Export Clearance
Provide information to customers regarding their shipments
Provide administrative support to specific customer needs in reporting, data entry, and other support as requested
Receive tracking requests from customers and provide pre-notifications
Submit corrections regarding, rating discrepancies and/or changes in service
Train to handle documentation of hazardous materials
Work closely with all management personnel
Demonstrate professionalism on the phone, email and in the office.
Responds promptly and professionally to internal staff and customer needs/concerns in a quick and courteous manner and able to bring unresolved issues to management
Comply with all policies, procedures, safety rules and regulations
Job Requirements
Qualifications
3+ years of experience as export coordinator preferred
Bachelor’s Degree or equivalent experience preferred
Excellent written and verbal communication skills
General knowledge of Microsoft Office applications
Experience in a transaction processing role
