Reports to: GM, Aftersales
Job Purpose: Develop Simba Corp. CV Aftersales business by providing the highest standards of customer service at our workshops while meeting revenue and contribution targets in line with the company’s business objectives.
Key responsibilities will include:
Lead, motivate and develop a highly successful workshop team that achieves aftersa les business objectives.
Coordinate Aftersales activities with the relevant Principals and Dealers, in close liaison with Brand Managers, GM Aftersales and Head of Parts.
Oversee the scheduling of Technicians both at the workshop and in the field, managing their activities and utilization.
Required qualifications and experience:
Higher National Diploma or Bachelor’s degree ¡n Automotive Engineering or Mechanical Engineering with a bias in Motor Vehicles.
Minimum of 15 years’ relevant working experience, at least 5 of which should have been managing a busy Automotive Service workshop.
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