Overall purpose
Reporting to the Head of Operations, the successful candidate will be responsible for the management of new business, renewals, midterm policy changes and claims in order to realise MIB’s profitability, facilitate realization of budgeted production in order to achieve a profitable portfolio.
Key Responsibilities
Managing of claims and underwriting business as per Company policy
Negotiating terms and conditions and ensuring competitive business placement with reputable underwriters
Reviewing of performance of various accounts and products for growth
Dealing with and responding to customer’s enquiries
Ensuring that clients are advised on claims procedures and requirements
Monitoring claim trends and patterns and providing information for management decision making.
Ensuring that competitive quotations are concluded on a timely basis
Monitoring insurance company’s performance on the service level agreements
Budgeting, controlling and monitoring
Supervising, appraising staff, and identifying their development and training needs
Managing and monitoring processes and service standards to ensure provision of quality and efficient services to customers
Developing work plan and budgets for the department for approval
Overseeing the execution of departmental work plan and budgets
Overseeing performance management of staff in the department
Identifying training needs for the departmental staff
Mentoring and coaching staff within the department
Identifying procurement needs of the department
Preparing and submitting all monthly, quarterly and annual reports
Performing any other duties as may be assigned from time to time.
Qualifications /Skills/ Experience
The ideal candidate must possess the following qualifications and competencies: –
Bachelor’s degree or its equivalent in Business related field
Postgraduate Diploma in Insurance
Must be a member of ACII or AIIK
Minimum of eight (8) years post qualification experience
Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector
Must have ability to plan, organize, implement and evaluate assigned goals
Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines
Should have strong analytical and be result oriented
Must have high standards of integrity and ethical practices
Must be capable of functioning effectively both as a team player and a team leader
Must have management skills
Must have ability to accurately plan work assignments, prioritize tasks and deliver deadlines
Should have problem solving and decision making abilities
Should be an effective communicator with the ability to handle both internal and external communication
Should have effective people management and conflict resolution skills
Must have knowledge in use of MS office packages
Apply Online here using the recruitment Portal not later than 22nd September 2023
Apply via :
ktdateas.com
