Your Work-life Opportunity
As a Q-Commerce Account Manager, you will have a key role in the Glovo QCommerceteam. You will ensure partner engagement and retention in Glovo by finding ways to grow the number of orders and generate additional revenue. Define the monetisation strategy and execution for all partner segments.
Be a Part Of a Team Where You Will
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) .
Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
Improve Glovo’s revenue through commission renegotiation and selling assets.
Understand, build action plans and follow up on churned and inactive partners.
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
You Have
At least 3 years of experience in high-performance account management or Business Consultancy.
Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in
FMCG, food-hospitality or on-demand delivery industry.
Comfortable working in a high growth and high-performance start-up with a fast pace.
Computer literate; good knowledge of Google Docs and MS Office, Excel
Excellent Local Language and English skills.
Strong Commercial skills.
Good communication and interpersonal skills
Project management skills, highly organized and detail-oriented.
Problem solver, data-driven with an analytical approach
An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!
Main KPIs
Partner growth GMV and Orders
% Of orders in promo paid by partner
Achieve other revenues from selling assets / Monetization
Ops Kpis that affect Ux such as cancellations due to partner or Wrong or missing items
Active Partners
Main Areas Of Contact
Marketing local team
Ops local team
Finance Local Team
Partner support and content
Sales local team
Apply via :
boards.greenhouse.io
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