POSITION OVERVIEW
The Account Manager is responsible for the effective management of all client projects and the smooth week-by week running of the account. This position proactively and positively manages the relationship between the Client and Agency team.
Knowledge Areas:
Client Services
Content development
Commercial Management
Project management
Talent Management and Relationship Building
ACCOUNTABILITY
Reports to the Account Director
KEY RESULTS AREAS AND ACCOUNTABILITY:
Client Management
Understands and articulates client strategy, can steer this with insight when require
Define client challenges, lead and participate in brainstorming sessions, and evaluate creative ideas from clients and staff
Respond appropriately and immediately to client requests and concerns, and keeping clients informed of the status of projects
Clear partner and advisor to day to day implementation of client activities
Support development and execution of effective strategic marketing plans across business functions
Talent Management and Relationship building
Mature calm leader of internal cross-functional teams – inspires teams to strive for superior client results
Creates actionable development plans accompanied by effective ongoing dialogue with team members and delegate effectively
Responsible for effective team communication, both written and verbal, ensuring all team members and clients receive contact reports, briefs, market information, timing schedules, minutes etc.
Develop team through coaching and mentoring
Motivate other members of the project team during difficult times, absorbing their anxieties and keep the project moving forward
Commercial Management
Responsible for budget control for projects
Ensures that all work in progress can be reconciled and billed
Ensures that all invoices are issued quickly and correctly and that reconciliation meetings are held with suppliers as appropriate
Ensures work is produced on time and within budget
REQUIRED EXPERIENCE
Degree in communication/Marketing or any other related field
3-4 years’ experience in agency/marketing/communication background
Outstanding writing and verbal communication skills, and a passion for building and maintaining client and vendor relationships
The ability to lead multi-functional teams towards strategy execution
Full awareness of agency processes and techniques
Experience of working across several projects simultaneously, juggling the day to day work and still produce quality work under tight deadlines
Experience in managing teams
Excellent knowledge of Microsoft office, Word, Excel, PPT
REQUIRED ATTRIBUTES
Confident and assertive attitude to promote the agency’s ideas and benefits
The ability to achieve results through teams and dependable
Ability to judge priorities across several pieces of business and varied levels of activity
Confident and mature outlook
analytical skills, creative disposition and have a genuine interest in consumers and brands
Aware of relevant trends and develop ideas
Understands the business arena and the challenges faced by clients
Solid judgment with high standards of accuracy, responsiveness, integrity and discretion
A keen attention to detail and budgetary restraints
go to method of application »
Send CV to hr@oxygene.co.ke with subject line “Account Manager” or “Account Executive”
Apply via :
hr@oxygene.co.ke
