Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Collaborate with sales team to identify and grow opportunities within territory
Qualifications
Bachelor’s Degree or above, in Electrical & Electronics, Telecommunication /Computer Science or relevant major from a recognized University.
At least 5 years’ of experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office
(particularly MS Excel)
Experience delivering client-focused solutions to customer needs in Public Sector.
Excellent listening, negotiation and presentation abilities
Huawei Certified Network Associate（HCNA）certificate is an added advantage.
Strong verbal and written communication skills
