What’s this job all about?
As an Account Manager you will work as a member of our sales and account management team and be responsible for identifying, approaching and signing contracts with partnering restaurants. You will help develop our offers to restaurants, manage key accounts and help grow existing businesses by leveraging your sales and relationship management skills.
After closing the contract you will continue your relationship with partner restaurants, identify and conduct initiatives to activate them. We are looking for a sales gun who is passionate about Jumia Food and enjoys interacting and negotiating with partners. You’ll leverage your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.
The main challenges are described as below:
Main Responsibilities
Onboard new partners on our platform by providing them all the necessary tools and information to start working
Leverage prospecting skills and relationships to build partnerships with franchisees of the most important restaurant chains
Understand P&L tracking, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
Get feedback from our partners and translate it into product, marketing and operations improvement
Maintain good relationship between Jumia Food business lines and our partners
Be responsible for our partners’ business performance, analyze their main KPIs and ensure growth Month on Month.
Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
Track and reporting of performance metrics.
Clearly communicate the value of Jumia Food and its newest products to prospects
Required Skills & Qualifications
1-2 years of experience in Account Management and/or Business Consultant, preferably in FMCG, food-hospitality or on-demand delivery industry
Problem solver, perfect written and spoken communication
Customer obsession
Proactive, organized, and obsessed with details
Exceptional listening, communication and organizational skills.
Proven ability to multi-task and follow through while paying strict attention to detail
Coachability, interest in implementing feedback, and dedication to improvement of your craft
Genuine curiosity about people and business and a passion for Jumia Food and food
An infectiously positive attitude and drive to win; hustle and determination
Bachelor’s degree required
Fluency in English and Swahili
We Offer
A unique experience in an entrepreneurial, yet structured environment
A unique opportunity to help build & shape a growing African ecommerce giant
The opportunity to become part of a highly professional and dynamic team
Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).
