Principal Responsibilities
Actively participate in achieving set team’s business targets in both volume and profitability through growing billings from existing clients and recruiting new ones
Ensuring compliance with appropriate and established systems that guarantee efficiency and effectiveness in the agency’s business operations
Proactively establishing and growing strong relationships/partnerships with current and potential clients in a manner that promotes the agency’s positioning, policies and values
Working with agency colleagues in developing suitable proposals that adequately answers clients’ briefs and optimises the agency’s competitiveness in pitches
Actively participating in ensuring proper preparation for, and presentation of proposals to clients
Following up for proposal approvals and commitment from clients via LPOs and/or contracts
Working with relevant agency colleagues to develop content and deliver training to project staff in line with client initiatives and internal requirements
Briefing and debriefing project staff on an ongoing basis to ensure that they are all aligned at all times in the project lifecycle
In liaison with Operations department, ensuring proper project management through effective planning, implementation, monitoring & control as well as evaluation
Managing administrative tasks and day-to-day delivery of clients’ projects by ensuring that work is strategically correct, on time and on budget
Closely monitoring and reviewing the progress of all clients’ projects to ensure that at all times the agency is in control
Preparing and sharing up-to-date work status reports with all relevant stakeholders both internally and externally on a regular basis and in line with agreed on mechanism
Assist in developing and presenting accurate, relevant and insightful reports to clients for all projects
Arranging and attending client meetings and following each meeting with a client contact report
Liaising with accounts department to prepare and send correct invoices to clients for each project and ensuring timely payments from clients
Ensuring that timely client feedback is obtained for all projects through the established client satisfaction survey method
Offering excellent client service through effective communication, feedback, response to requests for service, results delivery, and proper engagement
Attend to any duty as otherwise directed by your supervisor or the General Manager.
Education Qualification and Training
Bachelor’s Degree in social sciences
Professional qualification in marketing, preferably CIM
Proficiency in computers
Knowledge and Skills
Good analytical skills
Excellent interpersonal skills
Team building
Good organisation
Good communication skills
Good computer skills
Project management skills
Experience
At least 2 (years) year experience in marketing or brand management from a reputable company.
Account Executive
