Job Description
The Executive is expected to consistently provide excellent customer service to their accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, s/he will build relationships with clients to encourage new and repeat business opportunities.
S/he will be tasked with the following:
Job Responsibilities
Maintain client relationships by:
Expanding and maintaining the relationships with current clients
Establish lasting relationships with new accounts
Be aware and in pursuit of opportunities for account growth and new business, involving the Account Director/Creative
Liaise with, and act as the link between, the client and design agency by maintaining regular contact with both, ensuring that communication flows
Manage aggressive pitching on contracts to try to win new business for the agency
Present the quote and creative work to clients for approval or
Approve invoices from Admin, and is responsible for payment
Write client reports: Reports to the Account Director/Creative Director, providing regular input on all account activity, including status and call reports on a weekly
Any other additional responsibilities that may
Qualifications
Hold a University degree
Holder of a valid driving license (optional)
Prior working experience in related field for at least 2
Skills and Abilities
Outstanding verbal and written communication skills
Great attitude and positive mentality, be a fast learner and be highly motivated
Excellent organisational skills and be a team player
A sense of responsibility and an ability to take the initiative
High degree of attention to detail
The ability to work with tight deadlines and under pressure
Loyalty and sense of confidentiality
High level of integrity and honesty
Proficiency in MS Office
