Job Summary
Access Student Support Associate is a vital asset in ensuring student wholistic success. An Access Student Support Associate’s main purpose will be contributing positively in enhancing student social and emotional wellbeing and the learning outcomes as well.
Qualifications
1-2 years work experience with direct student support in a school setting. For instance Tutoring students
1-2 years experience of leading an extracurricular, educational or social activity/project/program with a group of young people
Experience in working with low-income populations
Responsibilities
Student psycho-social support and training
Conduct check-in meetings with students to give and receive feedback on student progress and experience
Coordinate monthly/quarterly community events to build a sense of belonging
Hold office hours for students needing one-on-one guidance
Collaborate with relevant internal teams to design and implement supplementary workshops/programs designed to improve Access students’ outcomes within the program and in the job market.
Student tracking and monitoring
Track students’ academic progress and psycho-socio development throughout the program
Provide a frontline support service, in identifying and resolving student issues, and where specialist service interventions have been identified to ensure that the necessary referrals are made efficiently and professionally to the Access Counselor.
Create and implement an escalation protocol for red flags in students’ academic and psycho-social progress.
Create and monitor support plans for struggling students.
Administration
Manage student support budget
Ensure students have the necessary resources to support academic and psychosocial success
Your key deliverable/KPI will be 80-85% retention of students from the start of the program to graduation.
