About the Consultant Manager role
The Consultant Manager will lead, motivate and manage Andela’s Senior Technical Consultants and will aid in ensuring that Andela’s Success team balances the needs of Consultants, Fellows and Clients. She/he is passionate about Andela’s mission and technology and is able to remain flexible and wear many hats to help meet the growing and changing needs of a start up.
This position is full-time based at Andela’s office in Nairobi, Kenya or Lagos, Nigeria.
Key Responsibilities of the Role:
To coordinate the schedules of the Senior Technical Consultants.
To ensure that all engagements are being run appropriately by the Senior Technical Consultants.
To keep the Director of Success and other stakeholders apprised of all current engagements and their status.
Motivate and develop the Senior Technical Consultants, both individually and collectively, by providing insights and advice on how best to manage their time as well as point out areas where they need to improve.
To resolve all problems as they arise by preparing solutions thereto and, where appropriate, liaising with the Director of Success for approval.
To ensure that Senior Technical Consultants meet their KPIs which include:
Conducting technical assessments of Andela developers.
Organizing and facilitating workshops to enhance Andela developers:
technical concepts in order to improve technical competency.
soft skills in order to improve their work and client relationships.
Serving as mentors to Andela developers in order to enable them to scale through difficulties in understanding specific technologies or issues faced with peers or clients regarding soft skills.
Speaking at events in order to promote Andela
Qualifications and Characteristics:
Bachelor’s degree
At least 5 years of experience in team operations
Extremely well-organized, with strong attention to details
Demonstrated ability to build strong relationships with remote staff.
Ability to build effective working relationships with key stakeholders
Strong written and oral communications skills with the ability to converse with all levels of the organization
Strong logistical management and analytics skills
Strong proficiency with Google Apps: Calendar, Hangouts, Docs, Sheets
Strong motivator, driven to achieve personal and team targets.
Strong coaching skills and capability to develop a team.
Be a nice person – we have a strict no jerks policy at Andela
Website: Website
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Consultant Manager
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Field Agents Marketing Executive Business Development Officer Call Center / Customer Care
Roles
Collecting Data on Bodaboda operators-
Identifying locations and officials of micro Saccos and liaising with our marketing teams
Marketing the nikodigi platform to Bosa Saccos
Marketing Nikodigi Products to clients (Insurance, ID, Refractors)
Organizing Training activities in liaison with business development team
Requirements
Knowledge of Sacco Operations
Some insurance knowledge
Fast learner
Great communication skills
0-2 years’ experience
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Rider
Responsibilities for the Rider Job
Collect and deliver documents, packages or parcels to and from customers
Run errands such as banking of cheques, payment of bills, renewal of licenses.
Proper documentation of all collections and deliveries
Reconciliation of daily deliveries/ activities
Custodian of allocated motorbike and accessories.
Keep allocated motorbike clean and in good working condition
Undertake office errands when need arises
Rider Job Requirements
Ability to communicate effectively (oral and written) in English and Kiswahili.
Minimum education level: K.C.S.E
High level of integrity
Good customer service skills
High level of personal hygiene
Previous work experience as a rider a great advantage
Good knowledge of Nairobi and environs
Valid Motorcycle Driving License with at least 2 years of experience in riding a motorcycle.
Certificate of Good Conduct- Valid -
Airport Rep
Position Summary
Primarily responsible to ensuring that all the arrival guests with flight details are assisted with luggage and transportation. Receiving VIP guests at the airport on behalf of the company and provide required assistance.
Additionally act as our ambassador at the airport and promote the company services according to our operational standards.
Airport Rep Job Duties and Responsibilities
Be present at all scheduled flights landings, meet and greet our guests, assist them with luggage clearance and professionally lead them to our airport office.
Responsible for excellent service and maintain close relationship with the airport staff and most of all, maintain a spirit of team work.
Ensure neat appearance and grooming of our driver guides.
Handle guest arrival with pick up requests and transportation arrangement.
Write all the additional instruction for guests or information about guest arrival or departure in the logbook and should be transferred to the expected arrival list of each airport representative.
Any changes on arrival and departure must be reported to Travel Desk Manager.
Any problem while on duty without the supervisor, must be discussed and reported to the Travel Desk Manager.
Follow the working schedule properly and ensure all the changes are reported and approved by the Travel Desk
Manager or his Assistant.
Maintain detailed knowledge of all services offered by our tour company.
Maintain a good relationship with airline personnel, immigration and custom officers under the guidance of the Travel Desk Manager.
Qualifications for the Airport Rep Job
KCSE Grade C and above
Diploma in Sales and Marketing is essential but not a must
Able to speak and understand fluently in English
Effective communicator and problem solver
2 to 3 years’ experience in a similar position will be an added advantage
Good knowledge of airline procedures and handling of airline tickets will be an added advantage
Must have the ability to work under pressure and for long unscheduled hours
Must have a good punctuality record -
Cashier Tour Consultant HR & Personal Assistant
The cashier position is accountable for error-free cash operations, payment processing and interaction with customers.
Role requires processing all transactions accurately and efficiently in accordance with established policies and procedures.
The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Cashier Job Duties and Responsibilities
Handle cash transactions with customers
Provide daily, weekly and monthly cash reports
Resolve customer complaints, guide them and provide relevant information
Ensure that there is sufficient petty cash for business operations
Process payments made with cash, checks, credit cards, and debit cards
Communicate company policies and procedures to customers
Assist accountant and accounting roles
Desired Qualifications for the Cashier Job
Minimum CPA (1) qualification
General book keeping / accounting experience
Must be detail oriented, with excellent customer interaction skills
High levels of integrity
Mature person, aged between 30-40 years
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Interior Design
Responsibilities for the Interior Design Jobs in Kenya
Responsible for the coordination of all activities related to the graphic design for the business.
Manage design projects from taking briefs to developing of the space specifics on the layout sheets.
Prepare presentations for clients based on the design layouts.
Managing client relations with a view to maintain close working relationship between the client and the business.
Prepare and send out proposals and quotations in the right format with a view to secure business and attain client requirements.
Develop all graphical work client requirements as well as internal business requirements.
Take client briefs through taking measurements of space available and proposing requisite furniture options.
Prepare space layouts in 2D and 3D options for client’s presentation on how the space will look with the products in place.
Keeps all guides for standards and formats updates, communicates change as required with font, color and all related materials.
Follow up as required with members of Project Team to ensure that the project layout is maintained and the work is delivered according to the required standard.
Coordinate the delivery team to ensure that all the products have been delivered in good time for assembly as per the design layout.
Perform special projects and other duties as assigned.
Qualifications for the Interios Design Jobs in Kenya
Undergraduate in Design or Higher Diploma in Interior Design
2 – 3 years experience in an active design environment
Solid knowledge of Adobe Creative Suite, particularly AutoCAD, ArchiCad
Good understanding of general layout principles, typography and information design
Hands sketching skills.
Knowledge in furniture is an added advantage
Accurate and understanding of measurements in building spaces.
Able to work under pressure
Accurate and efficient and able to work to deadlines
Attention to details
Knowledge of basic construction details a plus but not a necessity
Good communication skills -
Airport Equipment Mechanic Mechanical Automotive Engineer
Respobsibilities for the Airport Equipment Mechanic Jobs Kenya
Tests, diagnoses, and repairs gasoline and diesel vehicles and equipment, such as mowers, tractors, pick-up trucks, light, medium, and heavy trucks, front-end loaders and backhoe components to include suspension systems, tires, hydraulic and air brakes, electrical and ignition systems, drive-train and manual transmissions, clutches and rear axle assemblies, cooling and heating, fuel and exhaust systems, other engine components, body work and painting; drives tanker truck
Uses gas and arc welder to perform minor welding and cutting
Lubricates, changes oil and filter in vehicles, including stationary and diesel powered equipment components
Repairs and adjusts specialized mowing equipment, such as reel sharpening and back lapping
Maintains clean and safe working environment
Keeps service maintenance records and orders supplies
Operates equipment such as small loaders, road plows, sweepers, tractors, mowers and tool cats
Operates advanced heavy equipment trucks with snow removal attachments, large tractors and motor graders
Tunes and repairs diesel engine of fuel injection systems and automatic transmissions; repairs air conditioning systems; trains other mechanics
Performs repairs and adjustments to specialized Airport operations equipment
Maintain the airport in compliance with federal regulations and airport manuals
Qualifications for the Airport Equipment Mechanic Jobs Kenya
Degree or Diploma in Mechanical Engineering
3-5 years’ experience
Technical knowledge
Detail oriented
Problem-solving skills
Good communication skills
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Capacity Building Manager for Africa
Responsibilities:
The Capacity Building Manager for Africa’s primary job responsibilities include, but are not limited to:
Assisting the Regional Director for Africa, Director of Capacity Building and other members of the regional team in designing, facilitating, and implementing effective capacity-building strategies and initiatives;
Helping identify, build and maintain partnerships with NGOs, and other key stakeholders;
Working in coordination with civil society organizations, judiciary, academics and other external stakeholders, to further the capacity-building objectives of the Center;
Researching and monitoring developments and trends in capacity-building initiatives and methodologies; compiling and developing resources and tools to inform program strategy;
Identifying, documenting and applying best practices in capacity-building initiatives;
Assisting the design and development of training modules, as relevant;
Supporting the Africa Program’s analysis and assessment of capacity building needs, development of capacity-building measurement tools and strategies, and creation of advocacy plans for specific partners;
Developing training plans and monitoring and reporting on plan implementation;
Monitoring and reviewing the impact of capacity-building support, and recommending improvements to enhance efficiency and effectiveness of capacity-building initiatives;
Contribute to the creation and maintenance of a virtual platform for advocates to share strategies and tactics and learn from one another’s experiences, in addition to facilitating online trainings, developing resources and curating interactive dialogues;
Assisting with the planning, logistics and implementation of events and monitoring budget expenditures;
Representing the Center externally on matters related to reproductive rights through public speaking, and as required, through engagement with the media;
Assisting with the supervision of interns, volunteers, pro bono lawyers, and other institutional responsibilities;
Any other duties as may be assigned from time to time.
Qualifications:
Strong commitment to the Center’s mission, purpose, and values;
Proficiency with activities, theories, and methods in capacity-building field, and experience in building the capacity of non-governmental partners and other stakeholders to influence change;
Demonstrated international experience and expertise, including experience living and working at the field level in the Global South;
Good judgment and outstanding coordination, analytical and communication skills;
Demonstrated ability to work collaboratively with internal as well as external partners and other organizations;
Strong training and facilitation skills in international, multicultural settings;
Experience in monitoring and evaluation, including the development of indicators and tools to measure progress and impact;
Excellent presentation, research, writing, analytical and creative thinking skills;
Excellent interpersonal and networking skills coupled with the ability to build strong and lasting relationships with partners and colleagues;
Strong people management skills with the ability to develop others and to impart knowledge and experience in an accessible and clear manner;
Familiarity with international and regional human rights law and knowledge of human rights systems and mechanisms preferred;
Advanced degree (Masters or equivalent) in a relevant field, such as law, international development, or public policy;
Minimum 4-6 years of related experience in developing and implementing capacity-building programs, particularly in the Global South.
Compensation: The Center offers a competitive salary commensurate with experience and a comprehensive benefits program. -
Sales Associate
Candidates must be;
A graduate persuing a business related course
Experience in sales merchandising or customer service is an added advantage (not compulsory)
Good written and verbal communication skills in English,
Knowledge of basic computer skills,
Ability to work well in a team,
Drive to learn,
Dedication to put in 100% efforts -
Marketing & Administrative Assistant General Manager Senior Business Advisor
He/She MUST have good knowledge of Adobe InDesign and Mail Chimp. Knowledge or willingness to learn Buteeq website platform, Res-Request reservations & CRM system, social media is an added advantage.
Key Responsibilities:
Ensure company websites are up-to-date and ‘fresh’ at all times with content.
Point person for website administration, trouble-shooting and development.
Support and contribute to all social media efforts.
Carry out industry/competitor analysis to define marketing strategy.
Key point person with content/data input responsibilities.
Provide administrative support and internal training to colleagues.
Effectively maintain and update of company drop boxes, image & collateral libraries.
Coordination of marketing-related travel, trade shows, and road show.
Appointments creation or update of supporting marketing material & collateral.
Trouble shooting of basic IT issues – preferable.
Qualifications:
A degree in sales and marketing.
Excellent time management skills and be a self-starter.
Ability to take initiative and working well alone from a ‘TO DO’ list.
Remain calm under pressure and work well with shifting deadlines & priorities.
Be able to prioritise work and communicate effectively.
Have outstanding IT & CRM systems skills.
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