Reporting to the Branch Manager, the Bancassurance Officer will be charged with the responsibility of establishing and driving Bancassurance as a business line in Retail Banking Division.
In addition, the role holder will spearhead the growth of bancassurance business across the Bank channels through supporting delivery channels, develop operating standards and grow revenues for this line of business.
Bancassurance Officer Job Responsibilities
Drive growth in Bancassurance business across and outside the bank channels.
Prospect and market various insurance products to prospective clients and advice customers on the adequacy of cover requested for in relation to the policies available.
Oversee the operational aspects of Bancassurance business at the branch i.e. underwriting, claims, finance and customer service as well as preparation quotations, negotiating terms for customers and closing sales.
Ensure all collaterals and assets that have the Bank interest are properly and comprehensively insured and the Bank’s interest properly noted.
Ensure that the Bank, customers and staff insurable assets insured under the branch are renewed on time and that the premium is paid up.
Carry out market research and provide customer feedback to our head office Bancassurance team for the development of new products and enhancement of existing ones to suite the various market segments.
Ensure that all queries on technical insurance issues from customers and branch staff are addressed promptly while providing technical guidance.
Ensure compliance with all regulatory and internal procedures in regard to bancassurance business.
Qualifications for the Bancassurance Officer Job
University Degree preferably in a business field from a recognized University with at least two years working experience in bancassurance/insurance industry.
Professional qualification in insurance or good progress in ACII or DIP.
2 Years insurance marketing and/or underwriting experience.
Exposure to Insurance products in the bank set-up with knowledge of the Bank’s set standards, policies and the operating manual.
Excellent communicator with ability to work effectively in a diversified set up and in a highly collaborative team environment.
Proven ability to respond quickly, independently and appropriately to competing priorities under tight deadlines.
Personal organization and thoroughness coupled with the ability to work under minimum supervision with good Judgment and decision making skills.
Knowledgeable in compiling data and preparing a variety of reports as well as ability to verify the accuracy of documents and information presented.
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Website: Website
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Bancassurance Business Development Officer
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Consultant to develop an integrated online (web-enabled) data collection platform
Objective
The overall objective of the consultancy is to implement an open source data collection system in a hosted environment for the purpose of Monitoring and Evaluation of ADRA Somalia’s Projects. The said system will be a web based “Data Collection System” product for ADRA Somalia’s Projects that is cost effective, user friendly and functional and which responds to the needs for improved project component planning, implementation and management of the ADRA Somalia programs/projects. This will enable ADRA Somalia to track and manage project activities in a manner that provides the right information to key stakeholders at the right time to enable adaptive project management and decision making for early warning/early action.
The consultant will deliver the following key expected output:
· A digital data collection platform that is compatible with ADRA Somalia’s ICT infrastructure.
· Ensure data integrity during and after M&E System implementation
· Provide a high security and cost effective online portal
· A complete user manual that documents installation, setup, and deployment of the platform
· Provide training and reference manuals for different stakeholders
· The implementation will take one (1) month from the date of sign off
· Able to be self-hosted by ADRA, or technology partner
Qualifications and Experience
· The firm/individual selected is preferred to have recognizable experience in the field of management of information, in particular software development with experience in web enabled MIS development of comparable projects.
· Experience in developing a work-flow interface for updating and tracking records.
· Experience in administering and developing relational databases using MS Visual Studio .NET, MS SQL Server, PHP, MYSQL or mobile development (Android, iOS).
· Knowledge of Open Data Kit (ODK) is a plus.
· The firm/individual selected is preferred to have experience in providing database training and user training.
· Firms/individual’s knowledge and understanding of the early warning/early action systems. -
National/Territory Account Manager
To acquire new customers on behalf of of the client; primarily within a target base of national incountry customers operating both nationally (in-country) regionally (pan-Africa) and globally.
The primary objective of the role is to increase revenue by securing contracted incremental business for the client whilst delivering a world class level of customer relationship management through a solution sale based approach.
The role is strategically important to the development of the client. Where the allocated customers exist in additional countries you will work as part of the wider client organisation engaged with the same customers.
In summary the key company interface responsible for establishing strong one to one long term relationships with key decision makers / influencers up to C Level within the customer that result in the winning of new incremental revenue.
DESCRIPTION OF TASKS/PROCESSES AND OPERATIONS
1. Sales
1.1 Identifies and pursues sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others.
1.2 Supports the allocated global / regional account manager with their global acquisition strategy and leverage global deals to win locally, including sign off of a local account plan aligned to the global account plan.
1.3 Ensures all contracted revenue streams from won opportunities are being accounted for in all allocated accounts.
1.4 At any time after the probationary period have a total qualified pipeline value of open opportunities greater than 5 X TCV target.
1.5 Maintains allocated pipeline product and country mix to reflect the strategic aims of the business aligned to specified objectives.
1.6 Maintains company CRM tool in an up to date state with all required data at all times such as customer contacts, account plans, customer landscape e.g. wallet share and diary events.
1.7 Ensures customer satisfaction scores are constantly improving by measurement through approved organisational policy and tools.
2. Documentation and Reporting
2.1 Keep Salesforce updated at any given point in time
2.2 Populate Salesforce with correct contacts and details of the customer Relevant Report
2.3 Follow the laid process of the department
2.4 Deliver an agreed minimum incremental total contract value (TVC) of business per annum or pro-rata if starting mid-year.
3. Collaboration
3.1 Coordinates with internal Product Development
3.2 Coordinates with external solution suppliers
3.3 Engages with the client’s internal departments to confirm that the proposed solution can be delivered and supported.
3.4 Assesses the customer satisfaction of the solution, capturing lessons learned and sharing these with the appropriate teams to drive improvements.
4. Financial
4.1 Responsible for managing a portfolio of opportunities with a specified Total Contract Value.
5. Typical Outputs
5.1 Proposal & RFP documentation
5.2 Business cases and financial illustrations
KEY DECISIONS MADE
Decides on the best and optimum solution which will fit the customer requirement.
SUPERVISORY CONTROLS
The role will be supervised and guided by Sales Manager
Supervision Given
None
KEY CONTACTS and purpose (if applicable)
N/A
PLANNING
As per the Targets issued
EDUCATION
Degree level education, MBA preferred or substituted for by broad experience in similar roles.
POST SCHOOL QUALIFICATIONS
Preferred membership of recognised professional institution within the sales and marketing eco-system.
EXPERIENCE
5+ years’ working for a blue chip company in sales, commercial or marketing role.
3+ years’ successful experience working in a solution sales quota bearing role within a blue chip company.
2+ years’ experience interacting at strategic CxO level within a blue chip organisations as part of the decision making process.
KNOWLEDGE AND SKILLS
Demonstrate an understanding of key financial metrics such as ROI and demonstrate a capability to use these as key selling tools.
Demonstrate experience in identifying up-selling sales opportunities which increase product penetration within the customer.
Demonstrate an understanding of and an ability to manage the opportunity lifecycle from discovery to generation of proposal and subsequent closure and implementation.
Demonstrate high level of competence with Microsoft PowerPoint, Excel, Outlook and Word.  Demonstrate an ability to understand and effectively use internal process management tools.
Demonstrate the introduction of new innovative concepts to key decision makers within the customer through relationship and stakeholder management of the CxO level within the customer organisation.
An awareness of the telecoms and the ICT industry and the impact it is having on the customer organisation.
HAZARDS AND SAFETY REQUIREMENTS
N/A -
HR Officer Chief Human Resource Officer Office Admin Assistant Driver
Responsibilities for the HR Officer Job
The officer will be answerable to the Chief Human Resource Management for the following duties and responsibilities
Assist with day to day operations of the HR functions and duties.
Provide clerical and administrative support to Human Resources Executives.
Compile and update employee record (hard and soft copies)
Process documentation and prepare reports relating to personnel activities.
Coordinate HR programs.
Deal with employee requests regarding human resources issues, rules, and regulations.
Assist in payroll preparation by providing relevant data.Properly handle complaints and grievance procedures.
Assist in orientation programmes.
Requirements for the HR Officer Job
Must have a degree in HR/ post graduate Diploma in HR from a recognized university/Institution.
Must be registered with the institute of Human Resource Management (IHRM).
Proficiency in relevant computer Applications is a MUST.
Must satisfy the requirements of Chapter Six of the Constitution of Kenya.
Tax compliance certificate from KRA.
EACC clearance certificate.
Good conduct certificate.
CRB.
HELB.
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Director, Consumer Insights & Design
Responsibilities Identify, contract and direct projects
Develop and identify new business for the CI team that aims to tackle product design problems and implement solutions by applying user-centered design processes
Stay abreast of new trends and ideas in the fields of HCD, UX, and design, ensuring that BFA remains a top choice for thought leading work in design for financial services for low-income people
Lead the design of and successfully manage the CI team to execute projects that may include:
User interviews, user surveys, usability testing
Creating wireframes, mockups, and prototypes for products and service
Producing user personas, use case scenarios, user journeys and storyboards
Implementing products and features with engineers and business analysts on other BFA teams
Think creatively about how to enable low-income people to solve problems and achieve goals in all areas of their lives, through new and improved financial services
Review outputs, ensuring the highest standards of quality for BFA’s clients
Effectively manage budgets and timelines and ensure profitability of Consumer Insights projects
Communicate stage of the project process effectively, keeping clients updated throughout all phases of implementation
Set expectations accurately and define scope of projects to ensure client satisfaction
Collaborate effectively across other practice areas of BFA
Understanding the content areas of policy, supply-side analytics and financial to be able to identify and enhance the ability of the Consumer Insights team to collaborate across practice areas
Contribute to strategic direction of firm
Serve as an active member of BFA’s Leadership Team, including review of pipeline and associate utilization. Contribute to discussions around strategic areas for growth for the firm
Maintain focus on social impact and work to ensure that projects translate to measurable improvements in the lives of poor people (even if indirectly)
Manage associates
Manage a team of five Consumer Insights associates with expertise in how low-income people manage their finances
Ensure Consumer Insights team members have an appropriate work load
Coach and mentor staff, particularly strengthening their design skills and the use of cutting-edge, lean tools and methodologies
Represent BFA
Represent BFA at conferences and events, including public speaking engagements
Maintain strong client relationships
Qualifications
Bachelor Degree in anthropology, engineering, marketing, economics, journalism, or other similar area.
Masters or other type of qualification in digital design, graphic design, human-computer interaction (HCI) is a plus
A minimum of 10 years of work experience in design and its application for international development. Experience working in developing countries and a commitment to improving the lives of low-income people required
Demonstrated expertise in design for poverty alleviation in developing countries
Professional familiarity with different cultures and languages
Intuitive understanding of the environments and conditions in which low-income people live their lives
Demonstrated success in managing others and advocating for their professional advancement
Strong communication skills and comfort with public speaking and ability to represent technical topics accurately
Creative thinking and storytelling skills, and ability to connect individual stories with information needs of BFA’s clients
Willingness to travel internationally up to 25% of the time
Advanced English skills
Any of the following will be considered a plus:
Proficiency in languages other than English
Familiarity with financial inclusion, microfinance, digital financial services or other topics related to money management
Knowledge of design and prototyping tools such as Balsamiq Mockups, Photoshop, Illustrator
Understanding of HTML, Android Design Guidelines, CSS and JS -
Head of Operations Human Resource Officer General Manager
The successful candidate will be responsible to provide overall leadership, guidance and direction to the hotel management team. He /She will be in charge of the day to day management of the hotel and its employees, as well as have accountability for budgeting, financial management and directing all services: front of house operations, food and beverage services, housekeeping, health club, conferencing, maintenance and security.
Key Responsibilities:
• Develop programs to increase and maintain occupancy at 70%• Assist in improving occupancies at sister hotel on the coast• Assist the Operation Manager at sister hotel on the coast on Turn-around strategies ensuring Self Sustainability and Profitability for both properties• Build a stable revenue base for both properties• Assist head of sales in creating marketing strategies• Develop routine Planned Preventive Maintenance schedules• Develop with the General Manager and Management Team annual operating plans for the hotel• Monitor achievement of operating plans.• Set standards into the daily operations of all staff and establish systems to monitor their consistency• Lead and manage the Departmental heads and coach and train them accordingly• Work with the HRM to oversee the Human resources aspect and processes in the hotel to ensure enough manpower to address fluctuating operational needs• Forecast budget/Revenue and operating expenditure for the hotel and monitor revenue and expenditure against approved budget with the Financial Controller• Put in place effective security systems• Ensure all hotel operations are compliant with all licensing laws, health and safety codes, labour laws, and other statutory regulations
Qualifications:
• Bachelor degree in Marketing/Business/Finance/Hotel Management• At least 5 years working experience in a Managerial position in a city hotel• Strong Commercial knowledge• Very creative – to bring new ideas and concepts• Strong organization skills and show great attention to details• Excellent customer service and committed to exceptional quality• Enthusiastic and energetic hands on individual with outstanding communication skills• Exceptional interpersonal skills with ability to build relationships and the staff
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Environment Manager Data Account Manager Product Manager
Responsible for planning and implementing the Health, Safety and Environment strategies, managing and developing HSE programs.
Duties for the Environment Manager Job
Ensure compliance with Kenyan Environmental, Health and Safety Laws and requirements and Telecom Kenya’s HSE policy and procedures
Evaluate the workplace environment and develop safety-management policies that identify and define the safety responsibilities of all employees
Continually maintain an appropriate level of awareness, knowledge and preparedness across the organization,
Liaise with relevant regulatory authorities on securing new, and reporting on existing operations, permits and licences
Monitor HSE performance against approved plan and propose corrective / preventive actions necessary for continual improvement of HSE and its perfomance indicators
Lead formal risk assessments for the evaluation and management of occupational HSE hazards across the company’s activities.
Coordinate with various departments/functional units to identify key risk areas and priorities, produce and maintain HSE risk registers
Engage with, audit and report on, third party contractor and subcontractors required to meet TKL HSE policy and procedures.
Produce ad-hoc incident reports, investigate root, underlying and direct causes, maintain an Incident Register
Produce a monthly dashboard with KPIs
Produce and update the HSE risk register
Develop any reporting formats and contents for the benefit of the Management or the Board
Advise the Chief Chief HSE & Security Officer on day-to-day basis on HSE issues and supporting the routine reporting of HSE performance to the Board
Establish HSE objectives, set clear targets to direct report(s)
Provide coaching to staff to ensure required standard of performance
Staff development through participation of staff in training, workshops, seminars and courses
Coordinate and manage the development and implementation of TKL’s existing HSE policy and procedures towards Best International Practice, HSE Reguations and Standards
Set corporate targets and goals for HSE performance improvement
Environment Manager Job Qualifications
Bachelor Degree in Environmental Health, Safety Engineering or Occupational Health or equivalent
Over 5 years relevant experience, of which 3 years should be in a managerial or role in Health Safety Environment
Professional qualifications in HSE
Practical experience in Kenyan HSE regulations and the use of formal HSE risk assessments.
Familiarity with international Environmental Management Systems and Health and Safety Management Systems
Knowledge of HSE in telecommunications, property, infrastructure, construction or extractive industries
Recognized membership or qualification of an international Environment, or Health & Safety organization
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Freelance Marketers
Requirements for the Marketers Job
NO previous experience needed.
Minimum Diploma certification.
Good communication skills; fluent in English and Kiswahili, both spoken and written.
Self-motivated individual.
Good interpersonal skills.
Well organized, efficient, detail-oriented and highly dependable.
Microsoft Office proficiency.
Web graphic design and creative output knowledge is an added advantage -
Personal Secretary II Personal Secretary III Court Interpreters
Job Reference Number – Secretarial Assistant2-17
Requirements for the Personal Secretary Job
A Bachelors Degree in Secretarial Studies or a Bachelor of Business and Office Management or equivalent qualifications from a recognized institution;
A certificate in computer applications from a recognized institution; and
Relevant work experience will be an added advantage
Personal Secretary Job Duties and Responsibilities
The Personal Secretary will report to the Head of Station where posted.
Recording dictation in shorthand and transcribing it in typewritten form;
Processing data; management of e-office; ensuring security of office records, documents and equipment; operating office equipment;
Management of office protocol; managing office petty cash; handling telephone calls and appointments;
Attending to visitors or clients and undertaking other secretarial duties that may be assigned.
The successful candidate may be required to work for more than one officer or deployed in a typing pool.
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Sector Specialists – Kenya National AGOA Strategy and Action Plan Development
The Objective
The objective of this assignment is to undertake a detailed, highly contextualized analysis of products in each of the potential sectors that Kenya is targeting for export under the AGOA trade agreement. (Each sector specialist will be responsible for analyzing products in a single sector). This analysis will be included in a National AGOA Strategy and Action Plan for Kenya and will become part of the road map for the Government of Kenya to maximize the utilization of the benefits provided by the U.S. Government through AGOA.
Scope and Deliverables
1. High-Level End Market Analysis for Pre-Identified Products
The specialist will conduct a high-level U.S. market analysis for each of the products in his/her respective sector that have been pre-identified based on trade flow data and field research. As the trade flow analysis has identified historical trends in demand for each of the products, this analysis should be forward-looking in nature; projecting future demand for each of the products. Key information will include:
Market Size
Specific Market Niches
Demand Trends (forecasted)
Assessment of Competition
This information will serve as a key input into the final product selection.
2. Additional Product Recommendations
The specialist will suggest any additional potential products, also based on projected (future) U.S. market demand, that the strategy may want to consider supporting that have not been pre-identified based on trade flow data and field research. For each additional product recommendation, the information in section (1) of the scope should also be addressed.
3. Detailed Analyses for Short-Listed Products Once the final product short-list has been determined by the AGOA working group, sector specialists will be responsible for developing a more detailed analysis for each of the products that correspond to their sector.
4. AGOA Strategy and Action Plan
The sector specialist will provide any information necessary for the formulation of a National AGOA Strategy and Action Plan for the corresponding products. When considering the viability of food products for the AGOA market, attention should be given to any food safety requirements, SPS standards and related certifications that are needed to enter the U.S. market. The action plan should highlight the steps necessary for current and potential manufacturers of these products to meet the relevant rules of origin, as well as any other market-entry requirements.
The Specialist will complete a draft AGOA Strategy and Action Plan to be validated via a stakeholder workshop and which should include the following:
a) Product market analysis, including identification of potential U.S. buyers for the target sector:
b) Short-term and medium-term action plans detailing incremental next steps and designation of government stakeholder responsible;
c) Implementation budget to accompany these action plans.
The Specialist will finalize and deliver the draft report to the Team Leader, AGOA Strategy and Action Plan Development. The report will be shared with Kenyan stakeholders for review. A validation workshop will be held in Kenyan to solicit input on the draft report.
The Recipient
Analyses and action plans will be submitted to the Team Leader, AGOA Strategy and Action Plan Development.
Applicant Qualifications
The Specialist will be responsible for both the analysis and action plan development for products in their sector.
Desired Experience:
An advanced degree in Economics, Business, or related field.
Ten years of experience in international development, with prior experience in competitiveness analysis, export development, trade promotion and/or AGOA.
Sound analytical and technical competence, with demonstrated skills in quantitative and qualitative analysis.
Previous experience in coffee, other specialty foods, aquaculture, cut flowers, handicrafts, textiles, or footwear.
Good knowledge of international trade in the developing country context, preferably within the East Africa Community (EAC) and/or East and Southern Africa;
Proven ability to work with cross-cultural teams and complete a multi-stakeholder deliverable that including government and private sector perspectives.
Strong organizational, analytical and communications skills
Excellent writing skills
Reporting
The Specialist(s) will report to the Team Leader, AGOA Strategy and Action Plan Development.