Website: Website www.visa.com

Business Development Leader, Merchant Sales and Solutions,

Job Description
Visa’s Merchant Sales and Solution Team is seeking a Merchant Sales and Solutions Business Development Leader who will have responsibility of leading the in-market acceptance efforts of a new mobile payment solution.
The Merchant Sales and Solutions Business Development Leader has the responsibility of driving growth and development of meaningful and profitable merchant relations in East African markets. In addition, this role is responsible for working with the Senior Business Development leader and the Group Country Manager/Country Managers on industry & regulatory initiatives and interchange management for the region.
The Merchant Sales and Solutions Business Development Leader executes on the implementation of agreed merchant acceptance strategies that grow the penetration of electronic payments in this geography to drive the increase of Merchant Sales Volume (MSV) via implementing the new payment solution and building strong working relationships with client banks, key merchants and third party partners. The role is also responsible for understanding and communicating local market needs in order that the CEMEA Hub, Digital Team and Global Merchant Sales and Solutions organizations are able to effectively and efficiently define market specific strategies required to manage strategic and complex Acceptance issues.
JOB SCOPE
Key Results Areas

Drive acceptance of Visa payment solutions in the East African market, with a focus across various business segments, key among them top tier and marquee merchants
Develop strong market relationships with key merchants meant to protect and grow Visa business and brand standing with these merchants
Conduct quarterly business reviews with key merchants with the aim of ensuring Visa relationship adds value to clients
Develop and execute the merchant acceptance, merchant relations and partner strategy for East Africa, increase Visa MSV, market share, data processing revenues and create acquirer, merchant and consumer preference for Visa.
Play a hands on role in the deployment and go to market of a new mobile based technology solution.
Development of new initiatives/solutions, implement marketing/usage initiatives targeting traditional and new merchant segments, both in physical world and virtual world, with a focus on mobile based acceptance solutions.
Successfully translate broad strategies into specific objectives and action plans, aligning efforts of the Acceptance and Interchange organizations with other key Visa stakeholders in particular the Country and Digital Teams.
Establish and foster relationships with Clients and internal stakeholders at all levels of staff and senior management.
Understand client needs, solution deployment requirements in different environments and develop models of engagement that are easily replicable across organizations with similar characteristics for faster onboarding.
Support local Client Sales and Digital Teams with their sales and enablement efforts. Maintain current knowledge of technologies, products, services, methods and applications and implement new approaches and practices as required.
Maintain and build rapport with Digital and functional teams across Visa Inc. to exchange, learn and leverage best practices.

Qualifications
Professional

Local market and regulatory knowledge and functional experience in acceptance, merchant acquiring, interchange management, consulting, financial transaction processing knowledge and client sales, preferably Visa, supporting highly complex clients and/or services within a highly matrixed environment
Established networks at decision making levels with a strong business-to-business sales track record.Years of Experience: A minimum of 10 years of success in progressive leadership positions in the Payments industry
Education (required): Bachelor’s degree or equivalent. Masters degree in a business field is an added advantage

Technical

Working knowledge of payments network and processing services
Working knowledge of mobile technology
Demonstrated, detailed knowledge of the full breadth of acceptance and other products and services offered by Visa

(preferred)

Working knowledge of project management tools and application
Microsoft office tools e.g. PowerPoint, Excel, Word etc
Working knowledge of Visa systems (preferred)

Business

Strong Sales and relationship management skills.
Broad and multiple industry exposure.
General finance and accounting knowledge and understanding.
Strong influencing and negotiation skills
Project management experience.
Strong oral and written communication skills.
Experience shaping and delivering defined strategies.
Proven track record of driving growth and taking new products from conception to commercial launch.
Executive presence.
Global mind-set, desire and demonstrated ability to work cross-culturally.
Exposure to emerging payment solutions (mobile wallets, mobile money ecosystems, agent banking, mobile money transfers)

Additional Information
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind– making sure that Visa is the best way
to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

October 25, 2024
Director, Digital Product Specialist, Solutioning and Co-Creation

Job Description

In response to the accelerating pace of change in the payments industry, Visa is extending its network, opening access to payment capabilities, and using insights gathered from in-field research to ideate and generate solutions to complex problems.
The Sub-Sahara Digital Solutions team works on solving these complex problems with clients and partners by combining Design Thinking with innovative research approaches, and technology to deliver new products to market. We are part of the wider Product team working with stakeholders across the company and industry on projects that help define the future of commerce in Sub-Sahara Africa, (SSA).
As the Director, Digital Solutions & Co-Creation, you will be tasked with helping set the strategic
direction of co-creation and digital enablement across East Africa, establishing and executing a rapidly scalable go to market plan, and working closely with the CEMEA Innovation Centre and Digital Solutions
Teams to gather and distribute insights and solution enablement across all product teams in Sub-Sahara.
You will be involved in the early stages of research, ideation and storytelling and collaborate with teams through the iteration and implementation process.
A natural collaborator and design thinker, with experience in API software development, you will act as evangelist and leader of the co-creation framework for East Africa Digital solutions, while also bringing together client partners, designers, technologists, and subject matter experts to facilitate solution designs and executions.

The Ideal Candidate

Can easily connect the dots between product, design, technology, and strategy to solve complex problems with diverse internal and external stakeholders.
Has strong business acumen and program management skills.
Has a proven record of working with clients to lead the delivery of digital products/services from idea through to commercialization.
Demonstrates thought leadership in digital commerce, using data driven insights and user experience to solve problems in unconventional manners.
Can develop amazing presentations and strategic narratives to support them
Is comfortable influencing to achieve the best outcome for Visa,
Good at communicating to large audiences and working in close collaboration with small audiences
Can clearly articulate value propositions to client stakeholders of various levels and abilities, including executives and to some extent technical resources
Will encourage others to openly share and build on each other’s new ideas, products or solutions
Recognizes the appropriate mix of qualitative and quantitative input required to make an informed decision, particularly when prompt action is required

Responsibilities

Support the planning and execution of Visa co-creation strategic direction strategy and go to market plan for SSA
Work with clients and partners in the Visa Innovation Center to create, build and scale new product concepts
Manage an ongoing pipeline of co-creation for issuing and merchant clients and their respective partners, enablers and acquirers.
Track and report co-creation opportunities in a structured, program manner
Work closely with the CEMEA Innovation Center to define, document and educate in market product teams so they can successfully identify local co-creation opportunities and are comfortable leading to commercialization.
Capture strategic insights from the Innovation Center and act as an evangelist into SSA product so that in market teams provide thought leadership to their respective clients.
Ensure Visa’s processes and all required Visa Inc. policies are followed and escalate as necessary

Requirements
Qualifications

Degree qualified in business and/or technology.
Post graduate qualifications highly desirable
Formal qualifications in Human Centered Design/UX/Agile desirable
5+ years of experience in top-tier consulting or financial service clients, with experience in technology working in client focused functions
Proven capabilities in leading design thinking/co-creation engagements with virtual teams that include Managers and Executives at senior levels – communication, presence, thought leadership and gravitas
Client facing experience with the ability to translate client and partner needs into meaningful problem statements, engagements and tangible collaboration/prototyping outcomes
Strong project/program management skills to successfully manage multiple, concurrent work streams
World-class client-facing skills and proven ability to engage and drive commercial outcomes
Additional InformationProduct Development & ManagementKenyaVisa

October 25, 2024
Senior Business Development Leader

Job Description

Strategic Leadership

Determine and execute strategies for assigned markets.
Develop and provide leadership for and key client account plans by integrating and setting priorities based on information about the market, client opportunities, Visa priorities and competitor activities
Monitor development of payments, technology/big data, banking and financial services industry, analyze trends and understand factors affecting current and potential business results of Visa
Identify success factors for progressive and dynamic business growth, develop and implement sales strategy accordingly,develop tactics and define actions to achieve defined goals
Identify opportunities for new business in assigned markets
Identify strategic shifts in assigned markets that could have overall implications and business impact for Visa Inc. overall
Lead Visa’s strategy with governments,central banks and other regulatory institutions within identified markets.Engage with entities to maximize Visa’s influence within the electronic payments industry
Maximize awareness and preference for Visa in defined markets amongst key non-bank stakeholders to ensure a level playing field
Represent Visa Inc. within the market across multiple areas from sales to regulatory affairs to corporate and social responsibility by speaking at conferences and business meetings and undertaking media/public relations activities in the area to shape perceptions of the corporation

Client Leadership

Develop, maintain and cultivate close relationships with decision-makers and other influencers client CEOs and other senior management of banks including central banks, national banking associations and partner companies; be aware of their views on development of the payments technology, banking and financial services industry
Understand clients’ key players, strategies, priorities, needs and decision making processes
Develop and/or oversee creation of holistic client plans. Advise on customer–specific strategic ideas and innovative solutions to drive mutual revenues
Lead client sales function; manage the team to achieve agreed corporate objectives
Share Visa’s views on industry developments and dynamics and advise them how Visa products can impact their results
Understand and influence product positioning and pricing of Visa and competitors’ products in clients’ product portfolios

People Leadership

Actively engage employees with exceptional communications skills and commitment
Model collaboration and influence
Ensure that cross-divisional teams are fully aligned and briefed about clients’ and business partners’ environment.Ensure that strategic plans for the market are developed in conjunction with, understood and shared by the supporting functions within Visa
Attract,develop and retain outstanding talent. Ensure appropriate succession planning is in place within key roles and maximize employee engagement

Operational Leadership

Deliver market sales targets and drive business goals and priorities . Take lead in managing and maximizing return on all resources applied across defined markets including sales, product, marketing and operational resources. Ensure maximum cooperation, liaison and communication across the markets,Plan and develop Visa business in market to meet or exceed targets established through the planning
process within allocated budgets
Oversee efficient operational management of local office, ensuring all activities are undertaken within the appropriate risk and controls frameworks (local regulatory and Visa internal)
Maintain a keen focus on a well-developed operational controls environment and that a strict adherence to Visa compliance practices is maintained at all times
Focus on achieving business targets through growing the existing business, identifying new business opportunities and traducing and implementing new products and services across large, complex markets
Monitor business results of individual banks, anticipate challenges and take proactive measures to accomplish targets

This position reporting to Cluster Country Manager, East Africa will be responsible for general management of all aspects of local business including business strategy, business development and portfolio management, matrixed management of functions to ensure each is aligned with global and regional strategies, government officials, Central Bank and other regulatory institutions, people leadership, compliance & control.
Qualifications

10 years of progressively responsible business experience with 5+ years’ experience managing strategic relationships with financial services and technology solution providers
Extensive worldwide knowledge of the payment, risk management and payment security industry, including card,alternative and local payment processing
Significant experience managing commercial deals through the entire lifecycle; exceptional deal management, deal structuring, negotiation and leadership skills; ability to structure key terms and conditions to accommodate specific risks and constraints; demonstrated ability managing referral pipelines with partners
Demonstrated ability to work with large, cross-functional (e.g. product, sales, strategy, marketing) and cross-regional teams
Ability to work independently within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to stakeholders and to juggle multiple initiatives at once
Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor addressing a wide variety of functional business problems
Ability to quickly assess an opportunity’s potential, leveraging fact-based analyses and industry experience
Exceptional written and oral communication skills, exceptional interpersonal skills and the proven ability to influence and communicate effectively across regional and functional lines
Willingness to travel due to assignment requiring at least 50% of time
Minimum degree level qualification, MBA preferred
Fluent in English and French.

Additional Information

As with all positions within Visa CEMEA, the jobholder is responsible for the security of the Visa CEMEA environment and the physical security of all Visa property, documentation and member information.
Give full support to the Company’s health and safety policy and ensure that the policy is effectively implemented and all relevant health and safety legislation is complied with within their area of responsibility and within budgeted resources.
Give full support to the Company’s business continuity policy and ensure that the policy is effectively implemented. Ensure familiarity with business continuity plans and support all relevant activity.

October 25, 2024
Director – Consumer Products

Job Description
Product leadership for core consumer products (Debit, Credit, Prepaid) across markets in East Africa
Work with Visa’s clients and Business Development teams to ensure the product requirements of clients and Visa cardholders are clearly understood and prioritized
Drive product-related and strategic initiatives with Visa’s clients, in collaboration with Business Development, Marketing and other functional teams
Pro-actively identify opportunities for growth and/or improvement
Provide input to new business opportunities and formal proposals (e.g. RFP’s)
Develop and manage products relevant to East African markets
Manage the introduction, communication and general implementation of product and service releases, new products and enhancements of services in East Africa
In cases where new products or capabilities are deployed in East Africa, work with cross-functional stakeholders and clients to understand local requirements and adapt products as required
In cases where localized products, benefits or platforms are required to serve the needs of East African clients, take end-to-end accountability to develop and launch such capabilities, including competitor analyses, business cases, project and vendor management and cross-functional collaboration
Accountable for performance of Consumer products across East Africa
Review performance, available reporting and request additional management information as required for all products within the region

Manage expenses and budgets

Manage expenses and forecasts to ensure that budgets are appropriately allocated and spent

Follow Correct Governance To Maintain An Exemplary Control EnvironmentQualifications

Tertiary qualification with a business, marketing, or other relevant degree
Post-graduate qualification will be advantageous, but not an absolute requirement
More than 8 years’ experience in payments, banking or financial services
Experience in product management, and/or marketing management, and/or consulting
Strong project management and execution skills
Insight and understanding of analytics, segmentation and other product management principles
Experience of management and/or business strategy will be advantageous
Exposure to digital products and digital product management will be advantageous
Strong conceptualization and problem solving skills
Good networker with experience at senior levels
Additional InformationProduct Development & ManagementKenyaVisa

October 24, 2024
Director – Consumer Products, East Africa

Job Description
Product leadership for core consumer products (Debit, Credit, Prepaid) across markets in East Africa
Work with Visa’s clients and Business Development teams to ensure the product requirements of clients and Visa cardholders are clearly understood and prioritized
Drive product-related and strategic initiatives with Visa’s clients, in collaboration with Business Development, Marketing and other functional teams
Pro-actively identify opportunities for growth and/or improvement
Provide input to new business opportunities and formal proposals (e.g. RFP’s)
Develop and manage products relevant to East African markets
Manage the introduction, communication and general implementation of product and service releases, new products and enhancements of services in East Africa
In cases where new products or capabilities are deployed in East Africa, work with cross-functional stakeholders and clients to understand local requirements and adapt products as required
In cases where localized products, benefits or platforms are required to serve the needs of East African clients, take end-to-end accountability to develop and launch such capabilities, including competitor analyses, business cases, project and vendor management and cross-functional collaboration
Accountable for performance of Consumer products across East Africa
Review performance, available reporting and request additional management information as required for all products within the region

Manage expenses and budgets
Manage expenses and forecasts to ensure that budgets are appropriately allocated and spent
Follow correct governance to maintain an exemplary control environment
Qualifications
Tertiary qualification with a business, marketing, or other relevant degree
Post-graduate qualification will be advantageous, but not an absolute requirement
More than 8 years’ experience in payments, banking or financial services
Experience in product management, and/or marketing management, and/or consulting
Strong project management and execution skills
Insight and understanding of analytics, segmentation and other product management principles
Experience of management and/or business strategy will be advantageous
Exposure to digital products and digital product management will be advantageous
Strong conceptualization and problem solving skills
Good networker with experience at senior levels

October 24, 2024
Director – Marketing

Job Description
Under the guidance & direction of the Marketing Head for Sub Sahara Africa, this position is responsible for the end-to-end planning, implementation and execution of the Visa marketing strategy for the select markets in East Africa region namely Kenya, Tanzania, Uganda, Mauritius and Zambia. This covers all business priorities; including Client marketing, Mobile Payments, E-Comm, Affluent-and Global and Regional Sponsorships as well as overall Visa brand management for the geography.
JOB SCOPE
Develop marketing strategies and plans for the geography, that address key market opportunities or needs
Develop, co-ordinate and implement strategic marketing and communication plans designed to meet business priorities
Work to retain and grow Visa´s client business by delivering marketing solutions that maximize revenue and profitability for assigned products and services
Manage and prioritize the client marketing budget to align Visa´s product, marketing and sales strategies and objectives with client needs
Provide consulting to maximize Path-for-Growth marketing strategies, plans and budgets for identified Financial Institution clients in support of financial targets
Develop and execute end-to-end marketing (strategy through to execution) consulting for assigned Visa products and services for clients
Align Visa Product, Marketing and Sales objectives and resources against client business needs, local Visa business and marketing objectives, working closely with the Business Development Team
Work with Sales and other relevant partner functions to influence and gain the support and commitment of targeted Members to involve Visa in their card marketing planning processes.
Identify those client-led initiatives that provide opportunity for Visa to contribute to financially, negotiating the financial terms and conditions of such participation
Develop and implement integrated client marketing plans for top clients in Tier 1 markets on a yearly basis and update quarterly as appropriate
Earn marketing thought leadership with Financial Institution clients by providing insight driven, data focused and actionable marketing recommendations and solutions for assigned products and services
Manage the allocated budget for the geographies and ensure all marketing activity is performed within agreed parameters.
Assist with the identification and analysis of payment trends, market opportunities, cardholder behavior and evaluate their value and viability within the marketing plan in order to make strategic recommendations on future business direction.
Continually monitor existing and potential competitor marketing activities to identify new opportunities or highlight potential causes for business concern. Feedback and update all staff as appropriate and recommend strategies and solutions
Establish strong partnerships with internal teams to assist in the delivery of marketing initiatives within the geography and add value in pursuit of profitable business opportunities.
Qualifications
Post Graduate degree
Excellent performance in marketing management and sales (at least 12 years’ experience at Marketing /Product Manager level)
Proven relationship management and negotiation skills.
Advertising and media agency management skills.
Good analytical skills and commercial acumen
Working across different Geographies
Retail banking/Cards marketing experience a strong advantage
Sub-Saharan region experience an advantage

October 24, 2024
Senior Account Manager

The individual in this position will manage a range of complex problems of diverse scope and take a broad perspective to identify innovative solutions without requiring guidance, except where escalating to management is appropriate. The individual is considered a functional expert and must have strong understanding of the Client’s processing and operational business.
KEY RESPONSIBILITIES
Serve as an initial escalation point for Regional Signature Clients for day-to-day support of all VisaNet products, services, processing questions and issues.
Represents client business and processing priorities to internal and external stakeholders for support and account planning activities
Identify, recommend and monitor, where appropriate, operational cost savings and/or revenue enhancements opportunities for Clients and Visa.
Provides guidance on Client processing strategies, environments, interfaces and business priorities.
Stay abreast of new rules, products and services, and industry and technology trends to be able to support Visa strategic goals and Client initiatives.
Maintain relationship with Clients to understand local market needs and trends and gain insight on the need to enhance the support approach provided.
Work closely with Business Development and Product team counterparts to understand sales goals and be able to adopt support to meet organizational objectives.
Identifies processing solutions, processing optimization opportunities and value-added solutions for Clients.
Help manage the biannual implementation of the Visa Business Enhancements for each endpoint client. Participate in all trainings and discussions for the BER.
Provides client education on card processing and business parameters, as well as other client specific education based on support trends or new service implementations.
Serves as the clients’ continuous coach and trainer.
Coordinate with other Visa teams to expedite the resolution and implementation of solutions to ensure that all Visa products and services operate at the highest level of performance.
Work closely with Support Lines, CCM and Project Implementation teams to prioritize projects, issues resolution strategies and be able to support organizational objectives.
Maintain relationship with internal and external Clients to understand assigned market needs and trends, and gain insight on the need to enhance support approach.
Advocate on behalf of clients to internal stakeholder organizations including CSS, Sales, Product, Systems, Risk and Legal.
Ensure required information is logged and documentation is completed and maintain for historical records and auditing purposes into VCSA.
Provide operational and technical support for service interruption events
REQUIREMENTS:
Bachelors/Degree or equivalent work experience. Typically requires a minimum of 5-7 years progressively responsible experience in customer service, project management and technical support role in the financial or information technology industry, with minimum of 5 years management experience preferred.
Ability to represent technical and business issues and solutions to multiple levels internally and externally to support strategic organizational plans.
High Knowledge of VisaNet Integrated Payment (VIP) and Base II systems, EMV and Visa Integrated Circuit (VIS) technical specifications so that second level technical support can be provided to clients and internal teams.
High knowledge of the electronic payments landscape including mobile and internet payments is a plus.
Exhibit advanced planning, organizational and problem solving skills.
Excellent verbal, written, presentation and interpersonal skills are required.
Demonstrated strong leadership capabilities and project management skills.
Demonstrated ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs.
Self-motivated with the ability to work under pressure with a diplomatic approach and customer service focus, while possessing a collaborative team work spirit

October 24, 2024
Director – Mobile Payment Program Management

Key Responsibilities include:

Manage the day-to-day operational and strategic aspects of complex projects.
Assemble and lead cross-functional, multi-site teams creating a collaborative environment and driving projects from conception to successful completion.
Partner with clients and cross organisationally to gather business requirements, build the project plan and ensure the solutions are delivered.
Work closely with the Digital Product Team to influence solutions and contribute to development of a consistent user experience across clients and markets.
Collaborate across business and technology organisations to provide sound project and business analysis, process and product leadership.
Provide timely and accurate reporting to all stakeholders including regular cross organisational management briefings.
Proactively identify and mitigate risks and issues.
Maintain project records.
Manage multiple projects simultaneously and resolve scheduling and other conflicts in order to meet all deadlines.
Project Management Experience and Certification is essential
Degree qualified, Engineering, Computer Science or Business
7 years’ work experience preferably in a relevant field
Exposure to payment solutions preferred
Spoken and written English fluency
Understanding of payments, Visa systems, banking systems, financial services and associated platforms and commercial models.
Knowledge of payment and mobile technology.
Knowledge of retail and merchant management technology
Analytical and organisational skills
Manage through influence
Culturally adaptable
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is/the best way to pay and be paid, for everyone everywhere/. This is our global vision and thecommon purposethat unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers anuncommon opportunityto build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be

October 24, 2024
Market Readiness Director

This is an individual contributor role responsible for working with internal stakeholders and external Visa client banks, processors, vendors and service providers to implement projects related to Visa emerging products and services. This role serves as a technical and functional specialist that requires strong execution and analytical abilities and works independently with guidance only in the most complex situations.

The applicant should have Subject Matter Expertise in multiple areas such as card payment systems, products and services, payment technologies, gained through years of experience supporting clients and new product initiatives/existing product enhancements within a payment processing environment.

Responsibilities *

-Work with stakeholders in Client Support Services (CSS), non-CSS organizations, Core Product and Emerging Products & Innovation (EP&I) teams to analyze requirements of new core products, digital products and services or initiatives to support the business, and formulate implementation and support solutions

-Confidently manage client implementation projects involving non-BAU products and services including Visa digital solutions such as mVisa and other digital products on Visa’s roadmap

-Prepare documents and artifacts covering processes, implementation guides, presentations, forms, project plan, FAQs

-Create and deliver comprehensive training and materials on new products and processes to internal CSS Implementation Consultants and Account Managers and use developed implementation material and artifacts to handover the implementation when they are ready to move to BAU

-Function as a Subject Matter Expert, explaining methodologies to different levels of individuals, both internal and external

-Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently and displaying a professional presence

-Be accountable for delivering agreed objectives

-Assume appropriate decision-making authorities to ensure flawless execution of business objectives

-Identify opportunities for process improvement and/or new methodologies to improve departmental efficiencies and service delivery to clients

-Identify improvement opportunities to existing products or services

-Bachelor Degree required.

-At least 8 years of professional experience in a Business/Project Management / Information Technology role including 3-5 years as an SME in a technical service or product

-Team collaboration demonstrated by desire and willingness to share knowledge with a broader team, be receptive to new ideas and changes to the standard operational procedures

-Be able to communicate complex, technical concepts in a focused and well organized manner

-Be able to learn and acquire knowledge in new technologies in keeping step with market developments

-Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions

-Willingness to take on new challenges, explore new ideas and be flexible with changing priorities

-Orientation towards quality enhancement and process improvement

-Constantly keep current with development within Visa and the industry, so as to be able to provide innovative solutions to clients

-Must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving.

-Customer focus with proven ability to establish productive working relationships with staff and management at all levels.

-Ability to set priorities and manage customer expectations, and work both as part of a team and independently

-Ability to develop or modify existing methods or ideas to create new procedures, products, systems or services

-Ability to view challenges strategically and communicate benefits.

-Strong technical aptitude with the ability to absorb technical information and apply it to business solutions

-Demonstrated detailed knowledge of the full breadth of systems, products and services offered to VisaNet direct endpoints and clients

-Strong project management skills

-Strong verbal, written, presentation and interpersonal skills are required

Common Purpose, Uncommon Opportunity.Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and thecommon purposethat unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers anuncommon opportunityto build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be

October 24, 2024
Director – Marketing

Job description
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
Job Description
Under the guidance & direction of the Marketing Head for Sub Sahara Africa, this position is responsible for the end-to-end planning, implementation and execution of the Visamarketing strategy for the select markets in East Africa as well as Pan Africa responsibilities. This covers all business priorities; including Client marketing, Mobile Payments, E-Comm, Affluent-and Global and Regional Sponsorships as well as overall Visa brand management for the geography.
JOB SCOPE

Develop marketing strategies and plans for the geography, that address key market opportunities or needs
Develop, co-ordinate and implement strategic marketing and communication plans designed to meet business priorities
Work to retain and grow Visa´s client business by delivering marketing solutions that maximize revenue and profitability for assigned products and services
Manage and prioritize the client marketing budget to align Visa´s product, marketing and sales strategies and objectives with client needs
Provide consulting to maximize Path-for-Growth marketing strategies, plans and budgets for identified Financial Institution clients in support of financial targets
Develop and execute end-to-end marketing (strategy through to execution) consulting for assigned Visa products and services for clients
Align Visa Product, Marketing and Sales objectives and resources against client business needs,local Visa business and marketing objectives, working closely with the
Business Development Team
Work with Sales and other relevant partner functions to influence and gain the support andcommitment of targeted Members to involve Visa in their card marketing planningprocesses.
Identify those client-led initiatives that provide opportunity for Visa to contribute tofinancially, negotiating the financial terms and conditions of such participation
Develop and implement integrated client marketing plans for top clients in Tier 1 markets on a yearly basis and update quarterly as appropriate
Earn marketing thought leadership with Financial Institution clients by providing insight driven, data focused and actionable marketing recommendations and solutions for assigned products and services
Manage the allocated budget for the geographies and ensure all marketing activity is performed within agreed parameters.
Assist with the identification and analysis of payment trends, market opportunities, cardholder behavior and evaluate their value and viability within the marketing plan in order to make strategic recommendations on future business direction.
Continually monitor existing and potential competitor marketing activities to identify newopportunities or highlight potential causes for business concern. Feedback and update all staff as appropriate and recommend strategies and solutions
Establish strong partnerships with internal teams to assist in the delivery of marketing initiatives within the geography and add value in pursuit of profitable business opportunities.

Qualifications

Post Graduate degree
Excellent performance in marketing strategy and execution (at least 12 years’ experience at Marketing Manager level and above)
Proven relationship management and strong negotiation skills.
Advertising and media agency management skills.
Good analytical skills and commercial acumen
Working across different Geographies
Strong digital marketing experience
Sub-Saharan region experience an advantage

Additional Information
Job Number: REF14426S

October 24, 2024