Jobs Kenya

Website: Website www.sunculture.com

  • Sales Team Lead – Kilifi

    Sales Team Lead – Kilifi

    About Role

    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.

    Responsibilities
    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Service Center Associate- Malindi Sales Team Lead – Kapsabet

    Service Center Associate- Malindi Sales Team Lead – Kapsabet

    About The Role

    Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the service centers. 50% of the role expectation is highly centered around sales with overall support for the shop operations and general management.

    Key Responsibilities
    Customer Service

    Maintaining a positive, empathetic, and professional attitude towards customers at all times.
    High-level knowledge of all SunCulture products with the ability to address all questions asked by customers
    Acknowledging and resolving customer complaints within stipulated SLAs.
    Communicating with customers through various channels and responding promptly to customer inquiries.
    Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or exceeded.
    Ensure service center operational standards are adhered to.
    Be the lead in monitoring and maintaining the required stock levels at the service center by conducting regular stock takes and ensuring a majority of components needed by the team/customers are available at the service centers.
    Promote the SunCulture brand by ensuring the service center is kept clean and tidy at all times noting the operation hours of the Sales and Service Centers are 9am to 5pm Monday to Friday and 8am to 12pm on Saturday.
    Assist in sales/after sales requests placed by various customers and team members.
    Follow up on customer issues to resolution by following the stipulated aftersales escalation process.

    Aftersale

    Ensure all aftersale issues are raised via a ticket and track records of customer interactions, comments, complaints, and aftersale issues.
    Providing feedback to all customers in reference to their queries and aftersale issues.
    Troubleshoot all aftersale issues, resolve non-technical issues, and escalate to the aftersale product team any issue not resolved at the service center level.
    Ensure all spare parts are available in the service center and proper inventory management.
    Generate all reports in reference to service center activities and stock level.

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs (that is sales targets, lead generation and sales call logs to be achieved daily and Quality Assurance [QA] 90% score). The assigned sales targets and corresponding commission is as guided by our commission structure.
    Achieve lead generation targets and ensure constant follow-up on leads in order to convert them to sales.
    Initiate selling tactics that will ensure leads are converted I.e conducting demos, sourcing to market activities and customer referral programs.

    Does this sound like you?

    A Diploma or Degree in Business Administration (Sales and Marketing option), our Customer service will be an added advantage.
    At least 2 years of proven experience in sales or customer service.
    Proven track record of successfully meeting sales targets.
    Outstanding interpersonal skills with the ability to interact freely with customers.
    Ability to think and properly plan the day-to-day work, proper inventory management, and tackle customer complaints.
    High EQ with the ability to work under pressure, and meet deadlines, and targets set.
    Passion for customer service, the industry, and current trends adaptable for SunCulture.
    Independent thinker with proactive decision-making capabilities.
    Comfortable with ambiguity and experience working in a dynamic environment.
    Be organized and be an expert in time management- both at personal and team levels.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Junior Developer, Associate

    Junior Developer, Associate

    About the role
    Reporting to the DevOps Engineer we seek a fast learning and dynamic Junior Developer Associate who will be working in our growing development team leveraging JavaScript and ReactJS. You will pick up a wide range of development tasks, both front and back end. We believe in growing you as an individual and we expect you to take on responsibilities with a can-do attitude.
    Key Responsibilities

    Assisting the development team with all aspects of software design documentation and coding. 
    Design work flow diagrams for various internal systems. 
    Provide support to Quality Assurance activities. 
    Attending and contributing to company development meetings. 
    Gathering and incorporating feedback from users, leadership, and partner organizations 
    Ability to present work to potential investors or grant managers externally

    Does this sound like you?

    1 year + of experience of delivering web based technologies
    Intermediate knowledge of Javascript and react JS
    Within the East African time zone by about 2 hrs on either side
    Proactive, collaborative, detail-oriented, organized, curious, problem solver with a “can-do” attitude
    Good presentation skills and the ability to gather feedback from leadership level staff
    Strong communication – Must have excellent verbal and written skills being able to communicate effectively on both a technical and business level
    Exposure to technical development tools e.g Slack, Jira, Github will be an added advantage.
    Good working knowledge of relational databases
    Not afraid to fail and get up again. When you fail you communicate early and with actionable context.
    Previous exposure to or preference of working in a fast paced agile environment.

    Apply via :

    sunculture.freshteam.com

  • Service Center Associate- Mitunguu

    Service Center Associate- Mitunguu

    About the Role
    Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers.  The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the service centers. 50% of the role expectation is highly centered around sales with overall support for the shop operations and general management.
    Key Responsibilities
    Customer Service

    Maintaining a positive, empathetic, and professional attitude towards customers at all times.
    High-level knowledge of all SunCulture products with the ability to address all questions asked by customers
     Acknowledging and resolving customer complaints within stipulated SLAs.
    Communicating with customers through various channels and responding promptly to customer inquiries.
    Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or exceeded.
     Ensure service center operational standards are adhered to.
     Be the lead in monitoring and maintaining the required stock levels at the service center by conducting regular stock takes and ensuring a majority of components needed by the team/customers are available at the service centers.
     Promote the SunCulture brand by ensuring the service center is kept clean and tidy at all times noting the operation hours of the Sales and Service Centers are 9am to 5pm Monday to Friday and 8am to 12pm on Saturday.
     Assist in sales/after sales requests placed by various customers and team members.
     Follow up on customer issues to resolution by following the stipulated aftersales escalation process.

    Aftersale

     Ensure all aftersale issues are raised via a ticket and track records of customer interactions, comments, complaints, and aftersale issues.
     Providing feedback to all customers in reference to their queries and aftersale issues.
     Troubleshoot all aftersale issues, resolve non-technical issues, and escalate to the aftersale product team any issue not resolved at the service center level.
     Ensure all spare parts are available in the service center and proper inventory management.
     Generate all reports in reference to service center activities and stock level.

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs (that is sales targets, lead generation and sales call logs to be achieved daily and Quality Assurance [QA] 90% score). The assigned sales targets and corresponding commission is as guided by our commission structure.
     Achieve lead generation targets and ensure constant follow-up on leads in order to convert them to sales.
     Initiate selling tactics that will ensure leads are converted I.e conducting demos, sourcing to market activities and customer referral programs.

    Does this sound like you?

    A Diploma or Degree in Business Administration (Sales and Marketing option), our Customer service will be an added advantage.
    At least 2 years of proven experience in sales or customer service.
    Proven track record of successfully meeting sales targets.
    Outstanding interpersonal skills with the ability to interact freely with customers.
    Ability to think and properly plan the day-to-day work, proper inventory management, and tackle customer complaints.
    High EQ with the ability to work under pressure, and meet deadlines, and targets set.
    Passion for customer service, the industry, and current trends adaptable for SunCulture.
    Independent thinker with proactive decision-making capabilities.
    Comfortable with ambiguity and experience working in a dynamic environment.
    Be organized and be an expert in time management- both at personal and team levels.

    Apply via :

    sunculture.freshteam.com

  • Finance Strategy Associate

    Finance Strategy Associate

    About the role
    SunCulture is seeking a Finance Strategy Associate who will primarily work with our Finance team and external stakeholders to support the Company’s fundraising and financial strategy during our ambitious growth phase. You will get first-hand experience in what it takes to scale a company in an emerging market environment. You’ll grow your financial, strategic, and operational skills by supporting executive decision-making and key strategic finance projects, relationships and workstreams.
    The core determinants for this role are someone:

    who is a culture fit, 
    who has a commitment to high-quality work product, 
    very strong financial analysis skills, 
    ability to manage multiple work streams at one time
    ability to think creatively and to be comfortable with ambiguity (often we are not only trying to come up with the answers, but work out if we are asking the rights questions) 
    ability to professionally interact with a wide range of individuals from board members, to external service providers, to junior staff. 

    We are looking for someone who is excited to find solutions to problems that we haven’t yet solved. In addition to working with the finance team, you will have great exposure to the entire organization by working with different team members from Operations, Carbon, Software, Legal, and People & Culture. 
    This role will provide the opportunity to learn the skills required to strategize, plan and execute a financial strategy, from blank excel sheet, to signed documentation, inclusive of an understanding of governance, negotiation and stakeholder management.
    Key Responsibilities:

    Financial Analysis:

    Build, maintain and use financial models for use at Group and Company level for budgeting, business planning and capital raising uses
    Build, maintain and use other tools such as short-term cash flow forecasts, unit economics & pricing analysis, elasticity of demand studies
    In conjunction with the Financial Planning & Analysis (“FP&A”) team, undertake deep dive analysis into key components of unit economics such as credit loss and after sales
    Collaborate with the FP&A and Business Intelligence (“BI”) team on data shaping, analytics and developing forecasting models (e.g. leveraging IoT, payment and other data sources to support strategic decision-making and provide insights to customers and external stakeholders, or utilising FP&A software solutions).

    Capital Raising:

    Collaborate with the Group Finance Strategy Manager in updating the financing strategy
    Coordinate and track capital raising initiatives including equity / debt / grant / technical assistance capital raising processes
    Manage the development of key capital raise components such as financial model, investment memorandum, data rooms, market studies and DD workstreams
    Lead and manage related financing workstreams such as FX risk management

    Business Development

    Provide finance support to business development initiatives regarding existing product pricing, new product offerings (e.g. carbon revenues, insurance, warranty extension, refurbished sales, customer portal/marketplace platform), and new markets (e.g. formation of subsidiaries in new markets) to develop the business case for these initiatives, set pricing and raise capital.

    Reporting:

    Prepare, in conjunction with the Financial Planning & Analysis Manager, stakeholder reports relating to the company’s financial, operation and impact performance (Board, shareholders, lenders, grant providers, partners)

    Other:

    Collaborate with CFO and Group Finance Strategy Manager in corporate governance (board management), and risk management activities

    Does this sound like you?

    4 years experience in Financial Modelling / Financial Analysis / Capital Raising either from corporate finance, private equity, venture company, or in-house
    CFA Candidate (or qualified), Accountancy qualification or MBA preferred 
    Strong financial analysis skills
    Strong organizational skills
    Has commitment to high-quality work product 
    Ability to manage multiple work streams at one time 
    Ability to think creatively and to be comfortable at ambiguity
    Ability to professionally interact with a wide range of individuals

    Apply via :

    sunculture.freshteam.com

  • Sales Team Lead – Kakamega

    Sales Team Lead – Kakamega

    About Role
    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.
    Responsibilities
    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • IT Operations Manager

    IT Operations Manager

    About the role

    SunCulture is seeking a highly skilled and motivated IT Operations Manager to join our team. The ideal candidate will be responsible for managing technical configurations on PaaS platforms such as Microsoft Dynamics, Salesforce, and other relevant tools. Additionally, the IT Operations Manager will play a pivotal role in structuring communication processes using workflow tools like Jira and Confluence. Clear and timely communication is a must for success in this role. This position reports directly to the Director of Software.
    The key responsibilities include designing, executing, and releasing software solutions to manage existing or new requirements by Business Users within agreed deadlines. This includes coordinating with other business units and managing the IT Operations team. This role requires you to have exceptional knowledge of systems architecture, cloud platforms, and coding best practices when it comes to delivering technology solutions.

    Key Responsibilities
    Technical Configurations:

    Manage and oversee technical configurations on PaaS platforms, including platforms like Microsoft Dynamics, Salesforce, etc.
    Ensure the efficient deployment and maintenance of these platforms to meet the organization’s needs.

    Communication Process Structuring:

    Implement and maintain communication processes using workflow tools like Jira and Confluence.
    Streamline and optimize communication channels to enhance collaboration and productivity.
    Foster a culture of clear and timely communication within the IT team and across departments.
    Ensure that updates, changes, and progress reports are communicated effectively to relevant stakeholders.

    Manage a team of 3 IT Ops Associates

    Demonstrate clarity and detailed communication when working with team members.
    Take ownership of mistakes and work towards continuous improvement.
    Foster an open and collaborative work environment.

    Does this sound like you?

    Bachelor’s degree in Information Technology, Computer Science, or a related field.
    Proven experience in technical configurations on PaaS platforms, particularly Microsoft Dynamics and Salesforce.
    Proficiency in workflow tools like Jira and Confluence.
    Excellent communication skills, both written and verbal.
    Structured: Bring a structured approach to problem-solving and project management, ensuring that tasks are organized and executed efficiently.
    Detail-Oriented: Pay meticulous attention to detail to avoid errors and ensure the accuracy of technical configurations and communication processes.
    People Person: Possess strong interpersonal skills, with the ability to build positive relationships with team members and stakeholders, fostering a collaborative work environment.
    Experience with on-premise server installations is a plus.

    Apply via :

    sunculture.freshteam.com

  • Sales Team Lead – Kajiado

    Sales Team Lead – Kajiado

    About Role

    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.

    Responsibilities
    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Sales Team Lead – Meru

    Sales Team Lead – Meru

    About Role
    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.
    Responsibilities
    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Environmental, Social and Governance (ESG) Manager

    Environmental, Social and Governance (ESG) Manager

    Responsibilities
    Compliance and Operations:

    Implement, advance and monitor a corporate-level E&S Management System (“ESMS”), covering all business areas, across all operational levels.
    Review corporate activities and ensure compliance with E&S Policies, Management Plans and Procedures. Provide action plans to close identified gaps.
    Provide guidance and advice to the Country HR teams on the requirements of identifying and implementing local E&S related laws and regulations and monitor the compliance.
    Drive the education, communication, training, and implementation of the ESMS across the company in all operational areas, including its associated business activities, sub-contractors and supply chains, where relevant.
    Work with the Carbon team to ensure impact reporting is incorporated in the general ESG reporting framework.
    Maintain, develop and execute an ESG Action Plan to manage key ESG implementation and compliance deliverables across the organisation, and use it to coordinate with other groups functions (People & Culture, Legal, Operations).

    Environmental, Health and Safety Role

    Support the leadership in developing and implementing proper management system for improving the overall EHS performance of the company as an integral part of the ESMS. This management system is to be in line with international standards and guidelines and to include safe work procedures, corporate emergency preparedness and response plans.
    Takes part in accident/incident investigation and carries out analysis of statistics and suggesting improvement plan and reports on any accidents/incidents and ensures a register of the same is maintained and updated.
    Conducts EHS Operational Audits, analyse EHS data and records from all countries to ensure the quality of implementation for the EHS management system.
    May act as an EHS (Environment, Health and Safety) SME (Subject Matter Expert) for external stakeholders.

    Reporting:

    Development and updating of a register of ESI reporting obligations, and reporting metrics
    In coordination with key SunCulture individuals, identify ESG KPIs for internal and external reporting.
    Lead the workstream of creating and managing a dynamic ESG report to be used for internal and external reporting (supported by key SunCulture colleagues).
    Design solutions to ensure alignment with external stakeholder reporting format, and ensure timely ESG and impact reporting to SunCulture stakeholders (internal and external).
    Continuously update our ESG reporting framework according to stakeholder requirements.

    Risk Management

    Identify, measure and manage (in conjunction with business units) ESG risks, including;

    E&S Risk Assessments: updating risk register and assess the impact of various ESG risks.
    design appropriate procedures for mitigating and addressing risks.
    prepare, organise, and maintain inspection records and investigate complaints and suspected violations.

    Strategic:

    Development and updating of strategic vision for E&S vis-a-vis its contribution to the vision and mission of the Company, including of how E&S data contributes to strategic decision making, and working with the marketing team to develop and communicate the corresponding ESG narrative, and positioning SunCulture as an ESG and impact industry leader in Africa.
    Develop impact measurement tools, in conjunction with our stakeholders, that best describe our impact on our customers, and are formulated and communicated in such as way as to help the company achieve its strategic objectives
    Stay updated on trends, stakeholder sentiment and best practices within the ESG space.

    Qualifications

    Strategic mindset (to merge ESG and Company-wide strategic objectives (i.e. OKRs))
    Proven experience in designing, executing and continuously managing/updating ESG policies (i.e. turning ideas into action)
    Up-to-date on ESG compliance, legislation, standards and best practices within the SHS/AgTech/agricultural sector, i.e., IFC Performance Standards, BIA, GIIRS ESG Manager
    Experience in working with a multitude of external stakeholders (e.g. institutional investors, impact investors, donors, lenders, NGOs, governments, private sector companies)
    Experience in conducting supplier audits, and implementing OSHA (Occupational Safety and Health Administration) program
    Ability to work in an international environment with teams across multiple geographies
    Understanding of, or experience in, working with data reporting flows (qualitative and quantitative data)  
    Strong organisational skills
    Has commitment to high quality work product 
    Ability to manage multiple work streams at one time 
    Ability to think creatively and to be comfortable at ambiguity
    Ability to professionally interact with a wide range of individuals

    Apply via :

    sunculture.freshteam.com