Jobs Kenya

Website: Website www.sunculture.com

  • Sales Team Lead – Homa Bay

    Sales Team Lead – Homa Bay

    About Role

    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.

    Responsibilities
    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Sales Team Lead – Bomet

    Sales Team Lead – Bomet

    About Role

    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.

    Responsibilities

    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Service Center Associate-Bungoma Service Center Associate- Iten

    Service Center Associate-Bungoma Service Center Associate- Iten

    About the Role

    Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers.  The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the service centers. 50% of the role expectation is highly centered around sales with overall support for the shop operations and general management.

    Key Responsibilities

    Customer Service

    Maintaining a positive, empathetic, and professional attitude towards customers at all times.
    High-level knowledge of all SunCulture products with the ability to address all questions asked by customers
     Acknowledging and resolving customer complaints within stipulated SLAs.
    Communicating with customers through various channels and responding promptly to customer inquiries.
    Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or exceeded.
     Ensure service center operational standards are adhered to.
     Be the lead in monitoring and maintaining the required stock levels at the service center by conducting regular stock takes and ensuring a majority of components needed by the team/customers are available at the service centers.
     Promote the SunCulture brand by ensuring the service center is kept clean and tidy at all times noting the operation hours of the Sales and Service Centers are 9am to 5pm Monday to Friday and 8am to 12pm on Saturday.
     Assist in sales/after sales requests placed by various customers and team members.
     Follow up on customer issues to resolution by following the stipulated aftersales escalation process.

    Aftersale

     Ensure all aftersale issues are raised via a ticket and track records of customer interactions, comments, complaints, and aftersale issues.
     Providing feedback to all customers in reference to their queries and aftersale issues.
     Troubleshoot all aftersale issues, resolve non-technical issues, and escalate to the aftersale product team any issue not resolved at the service center level.
     Ensure all spare parts are available in the service center and proper inventory management.
     Generate all reports in reference to service center activities and stock level.

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs (that is sales targets, lead generation and sales call logs to be achieved daily and Quality Assurance [QA] 90% score). The assigned sales targets and corresponding commission is as guided by our commission structure.
     Achieve lead generation targets and ensure constant follow-up on leads in order to convert them to sales.
     Initiate selling tactics that will ensure leads are converted I.e conducting demos, sourcing to market activities and customer referral programs.

    Does this sound like you?

    A Diploma or Degree in Business Administration (Sales and Marketing option), our Customer service will be an added advantage.
    At least 2 years of proven experience in sales or customer service.
    Proven track record of successfully meeting sales targets.
    Outstanding interpersonal skills with the ability to interact freely with customers.
    Ability to think and properly plan the day-to-day work, proper inventory management, and tackle customer complaints.
    High EQ with the ability to work under pressure, and meet deadlines, and targets set.
    Passion for customer service, the industry, and current trends adaptable for SunCulture.
    Independent thinker with proactive decision-making capabilities.
    Comfortable with ambiguity and experience working in a dynamic environment.
    Be organized and be an expert in time management- both at personal and team levels.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Warehouse Assistant

    Warehouse Assistant

    About the role:

    The role is essential to the efficient functioning of  SunCulture warehouse operations. As a Warehouse Assistant, you will be responsible for a variety of tasks that contribute to the smooth running of our warehouse. Your primary duties will include receiving and inspecting incoming shipments, managing inventory, fulfilling customer orders accurately and efficiently

    Key Responsibilities:

    Does this sound like you?

    Diploma, Degree or equivalent required.
    Minimum of 1-year experience in warehouse or logistics
    Familiarity with solar equipment and components is a plus
    Proficiency in using inventory management software
    Attention to detail and organizational skills.
    Ability to work effectively in a team and adapt to changing priorities.
    Excellent communication and interpersonal skills
    And any other assigned duties by the line manager

    Apply via :

    sunculture.freshteam.com

  • Regional Training Officer – Central Rift Region HR Business Partner Regional Sales Manager – Central Rift Telesales Team Lead Sales Team Lead – Bomet Sales Team Lead – Kericho Sales Team Lead – Kilifi Sales Team Lead – Tharaka Service Center Associate- Kajiado Service Center Associate- Kericho Service Center Associate- Makindu Service Center Associate- Mulot Service Center Associate- Mitunguu Service Center Associate- Tharaka

    Regional Training Officer – Central Rift Region HR Business Partner Regional Sales Manager – Central Rift Telesales Team Lead Sales Team Lead – Bomet Sales Team Lead – Kericho Sales Team Lead – Kilifi Sales Team Lead – Tharaka Service Center Associate- Kajiado Service Center Associate- Kericho Service Center Associate- Makindu Service Center Associate- Mulot Service Center Associate- Mitunguu Service Center Associate- Tharaka

    About the Role
    As the Regional Training Officer (RTO) you will be responsible for training and empowering the sales team with the knowledge and skills required to meet their sales targets. To prosper in this role coaching will be your daily role and your passion should be in training and working with diverse teams. This role requires 80% travel. You will be based in your respective region with frequent travel to other regions to support the sales teams as and when required.
    Key Responsibilities

    Actively participate in the recruitment and selection process of new sales agents in the region
    Onboard all new sales agents by scheduling the orientation process, training the agents on the sales process,
    Assist in the development of a training curriculum and ensuring the training conducted is as per the training curriculum
    Do data clean up for your region to ensure that Sales Agents are properly mapped according to the cluster that they currently belong to every week
    Using the data on BI develop the individual coaching plan for each sales agent and ensure all resources needed by the agent are provided.
    Coaching each agent by observing what they are doing and providing guidance whenever needed,
    Identifying the knowledge gap among the sales agents by spending more time with them in the field and giving a necessary recommendation in filling the gaps,
    Developing training materials, conducting training sessions, evaluating and recommending areas for improvement
    Supporting the training financial objective by ensuring training activities are within budgets allocated and controlling costs.
    Ensuring all training done is towards achieving the sales strategy in place and reporting on the impact of the training program.
    Developing training courses, uploading on the learning management system and assigning the courses to respective departments.

    Does This Sound Like You?

    Bachelors degree in a related field
    Passionate about developing others’ capabilities and empowering those around you.
    Willing to gain experience in ‘doing’ what is being asked of others before learning how to train it.
    Effective communicator in front of small-medium sized groups of people.
    Comfortable with ambiguity and experience working in a dynamic environment.
    Have discretion in using budgetary allocations for the region and/or department
    Experience in solar/ off-grid pump systems would be an advantage.
    Experience working in a start-up would be an advantage.
    Experience training experientially would be an advantage
    Work experience as a sales agent is an added advantage
    Experience in driving and a valid driving license is added advantage

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Customer Service Representative Telesales Agent

    Customer Service Representative Telesales Agent

    About the role
    The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, providing feedback to management, and achieving performance goals set by the company.
    Key Responsibilities

    Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.
    Resolving customer complaints or issues in a timely and efficient manner.
    Providing information to customers about products or services.
    Documenting customer interactions and transactions in a call center software or CRM system.
    Meeting or exceeding performance goals, such as call handling time or customer satisfaction.
    Keeping current with company and industry-related information to ensure accurate information is provided to customers.
    Identifying and escalating complex customer issues to a supervisor or manager as needed.
    Following up with customers to ensure their needs were met.
    Participating in training and development programs to improve skills and performance.

    Does This Sound Like You?

    A diploma in Communication, Customer Relations, Public relations, or any relevant field
    At least 2 years experience in working in a call center as Customer Service Representative;
    Knowledge of call center terminology, applications, and metrics
    Hands-on, detail-oriented, and strong execution skills.
    Good communication Skills both Written and Spoken with the ability to interact freely with customers.
    Passion for irrigation and proactive in decision making
    Independent thinkers who are able to thrive in a fast-paced dynamic environment.
    Have the ability to handle pressure, meet deadlines
    Be organized and be an expert in time management
    Basic computer skills.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Field Engineer – Kapsabet Field Engineer – Eldoret Field Engineer – Matunda Field Engineer – Kakamega Field Engineer – Kitui Field Engineer – Mombasa Field Engineer – Tana River

    Field Engineer – Kapsabet Field Engineer – Eldoret Field Engineer – Matunda Field Engineer – Kakamega Field Engineer – Kitui Field Engineer – Mombasa Field Engineer – Tana River

    About the role:
    Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. 
    Key Responsibilities:

    Project Management  
    Undertaking Site visit for pre-feasibility and Feasibility site information collection and analysis.
    Contacting clients to set preferred dates and installing the products within the set timelines.
    Proper time management to ensure all projects assigned are achieved within the timelines set
    Risk Management
    Be very proactive in identifying job risks during installations, resolving them, and reporting to the team leads 
    Communicate and mitigate any risk factors that are encountered in the field by various engineers.
    Carrying out technical surveys and submitting the reports) to the engineering team leads
    Designing irrigation systems, conducting installations, and providing after-sale services for SunCulture products
    Mentoring and in-field training of new engineers
    Guiding clients through contract filling and sending the signed contracts to HQ every Friday.
    Contacting all clients assigned promptly and setting the agreed preferred dates in the app sheet
    Filling and syncing Job Submission Forms(JSFs) in the app sheet within the same day the installation/after-sale is done
    Vetting of clients and initiating dispatches of products via the app sheet once the set threshold requirement has been met.
    Reporting of emerging issues during after-sales and installations to the relevant authority as soon as they emerge and working closely with the after-sales department to ensure quick resolution of after-sale issues.
    Advise and provide recommendations to clients on products  that would work best for them during technical surveys
    Do a minimum of 2 installations in a day.
    Achieve a mean Turn Around Time of under 2 days for jobs done
    Achieve a mean app adherence of 100% of all the jobs done

    Does this sound like you?

    Degree/ Diploma in Mechanical Engineering or any other related field with specialization in Agricultural equipment is an added advantage
    2+ years of experience with solar grid pump systems and  irrigation systems  management
    Hands-on, detail-oriented, and with strong execution skills especially installation and conducting surveys
    Good communication skills both written and spoken with the ability to interact freely with customers of different levels and backgrounds.
    An independent thinker who is able to thrive in a fast-paced dynamic environment.
    In-depth knowledge of the industry and current trends adaptable for  SunCulture
    Be organized and be an expert in  time management 
    An agile trainer capable of training and being trained and be very resilient and flexible
    Strong computer skills in, GSuite, Microsoft Office, database management experience in CAD or other project design software is a plus
    Able to work in a dynamic environment with immense pressure and meet deadlines
    Comfortable with ambiguity and able to plan, be organized, and meet deadlines
    Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Multimedia Associate

    Multimedia Associate

    About the role:
    As a Multimedia Associate, you will be responsible for creating and executing high-quality multimedia content to support marketing campaigns and promotional materials. You will work closely with the marketing team to develop engaging and visually compelling content that aligns with brand standards and objectives.
    Key Responsibilities:

    Plan and execute high-quality photo shoots for various marketing materials, edit and retouch the same to ensure visual excellence and adherence to brand standards.
    Plan, shoot, and edit video content for marketing campaigns and promotional materials in collaboration with the marketing team to develop engaging video concepts.
    Contribute to the creation of visually compelling designs by working closely with graphic designers to integrate multimedia elements into marketing collateral.
    Develop and execute creative concepts for multimedia content that align with marketing objectives and generate ideas for visual storytelling through photography and video.
    Maintain and oversee the use of multimedia equipment, ensuring proper functioning and safety while staying updated on the latest multimedia technologies and trends.
    Coordinate multimedia projects from concept to delivery, ensuring timely and high-quality outcomes in collaboration with cross-functional teams to meet project goals.
    Ensure that all multimedia content represents the brand accurately and aligns with brand guidelines, upholding brand consistency in visual elements across all multimedia projects.
    Collaborate with the marketing team to understand campaign objectives and messaging by providing creative input to enhance multimedia elements in marketing strategies.

    Does this sound like you?

    Bachelor’s degree in Communication, Film Studies, or a related field.
    2+ years of experience in multimedia production.
    Strong knowledge of Adobe Suite, including Premiere Pro, After Effects, Photoshop, and Lightroom.
    Experience with creative photography and videography.
    Ability to operate and handle video production gear.
    Excellent communication and interpersonal skills.
    Ability to work independently and as part of a team.
    Strong organizational and time management skills.

    Apply via :

    sunculture.freshteam.com

  • Sales Team Lead – Embu

    Sales Team Lead – Embu

    About Role
    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.
    Responsibilities
    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Regional Training Officer – Coast Region

    Regional Training Officer – Coast Region

    About the Role
    As the Regional Training Officer (RTO) you will be responsible for training and empowering the sales team with the knowledge and skills required to meet their sales targets. To prosper in this role coaching will be your daily role and your passion should be in training and working with diverse teams. This role requires 80% travel. You will be based in your respective region with frequent travel to other regions to support the sales teams as and when required.
    Key Responsibilities

    Actively participate in the recruitment and selection process of new sales agents in the region
    Onboard all new sales agents by scheduling the orientation process, training the agents on the sales process,
    Assist in the development of a training curriculum and ensuring the training conducted is as per the training curriculum
    Do data clean up for your region to ensure that Sales Agents are properly mapped according to the cluster that they currently belong to every week
    Using the data on BI develop the individual coaching plan for each sales agent and ensure all resources needed by the agent are provided.
    Coaching each agent by observing what they are doing and providing guidance whenever needed,
    Identifying the knowledge gap among the sales agents by spending more time with them in the field and giving a necessary recommendation in filling the gaps,
    Developing training materials, conducting training sessions, evaluating and recommending areas for improvement
    Supporting the training financial objective by ensuring training activities are within budgets allocated and controlling costs.
    Ensuring all training done is towards achieving the sales strategy in place and reporting on the impact of the training program.
    Developing training courses, uploading on the learning management system and assigning the courses to respective departments.

    Does This Sound Like You?

    Bachelors degree in a related field
    Passionate about developing others’ capabilities and empowering those around you.
    Willing to gain experience in ‘doing’ what is being asked of others before learning how to train it.
    Effective communicator in front of small-medium sized groups of people.
    Comfortable with ambiguity and experience working in a dynamic environment.
    Have discretion in using budgetary allocations for the region and/or department
    Experience in solar/ off-grid pump systems would be an advantage.
    Experience working in a start-up would be an advantage.
    Experience training experientially would be an advantage
    Work experience as a sales agent is an added advantage
    Experience in driving and a valid driving license is added advantage

    Apply via :

    sunculture.freshteam.com