Jobs Kenya

Website: Website www.sunculture.com

  • Product Manager – Existing Product Improvement Regional Training Officers (North Rift and Central Rift) Credit Data Analyst Sales Team Lead (Central Rift – Nyahururu)

    Product Manager – Existing Product Improvement Regional Training Officers (North Rift and Central Rift) Credit Data Analyst Sales Team Lead (Central Rift – Nyahururu)

    Job Summary
     
    SunCulture has reached an exciting phase in its development and is poised for significant growth. The organization needs an experienced Product Manager to take the lead with respect to existing product improvements and internal product support. The role is key to the growth of the organization due to its influence on customer satisfaction and hence SunCulture’s net promoter score.
    Does this sound Like You?

    3-5 years of experience in Human-centered design (HCD), a design and management framework that develops solutions to problems by involving the human perspective in all steps of the problem-solving process
    Bachelors degree in engineering, product design, business, or another relevant field, with a Masters degree preferred
    Experience conducting quantitative and qualitative customer research, both in the form of surveys and in-person interviews.
    Experience working in sub-Saharan Africa preferred
    Able to fluently communicate in English; Swahili a plus
    Comfortable with ambiguity in a fast evolving environment, and able to to plan, be organised and meet deadlines
    Hands on, detail oriented and with strong execution skills
    Good communication skills and should ensure Information communicated is clear and timely
    Independent thinker able to thrive and make decisions in a fast paced dynamic environment
    Skill in prioritizing and triaging obligations
    Organized and an expert in time management
    Thrive in resources constrained environments
    High integrity values with discretion in using budgetary allocation for the department
    A proven record of ability to work with minimal supervision
    Proactive, collaborative, organized, curious, problem solver with “can-do” attitude

    Responsibilities
    Existing Product Improvements           

    Manage lab and field tests of SunCulture products to generate quantitative performance data (e.g. pump efficiency, yield impact drip vs. sprinkler vs. mist, etc.). The data will be used to determine improvements to existing products
    Own technical product aftersales; work closely with aftersales engineers to resolve product bugs identified through analyzing maintenance reports and evaluating product designs
    Engage customers and staff to not only measure satisfaction with existing products  but also to solicit ideas for product improvements
    Work closely with the CTO & Head of Product to identify design enhancements to continuously improve the user experience of all existing products
    Define and implement standard testing procedures for design changes and bug fixes
    Manage the integration of approved design changes and bug fixes into the supply chain
    Maintain a close relationship with the Head of Product to ensure knowledge transfer and a smooth transition of products from  New Product Innovation (NPI) to Existing Product Innovation (EPI)

    Leadership

    Build, inform and act as an ambassador for a culture of human-centered product design
    Scale up, mentor and coach a highly efficient and hands-on product design team
    Train the team on all changes to products to ensure the quality control, sales, installation, and maintenance teams are knowledgeable on all existing products
    Manage the performance of the team in line with agreed quarterly KPIs
    Collaborate with individuals from different departments to meet the requirements and timelines in line with existing product enhancements

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  • HR Business Partner

    HR Business Partner

    About The Role

    The Assistant Human Resource Manager is a critical Support role as it takes care of most valuable assets; thus the people and the company culture. This, role majorly entails developing and implementing people programs that reinforce company culture, support employee and organization performance and drive professional growth. The role requires you to understand the importance of preserving and strengthening culture, establish, and adapt processes and strategies with long-term impact on growing the employees, mentorship and coaching

    Key Responsibilities

    Continually develop and iterate the hiring process to in cooperate best practices and eliminate bias in order to recruit the best people for SunCulture.
    Oversee all aspect of Human Resources administration, including employment processing, contracting, health and welfare benefits, immigration, records management, safety and health, and local legal compliance.
    Ensure that SunCulture’s culture is replicated in all areas where SunCulture is present
    Manage, coach, inspire, and grow SunCulture’s people team.
    Collaborate with team members to initiate and implement all employee wellness events and initiatives to support all Employees and promote a happy and healthy workplace.
    Managing all HR operations ie recruitment and selection, onboarding and orientation, training and development, coaching and mentoring, counselling and employee discipline, performance management , job analysis and evaluation ,compensation and rewards and employee relations determining productivity and performance management strategies; designing systems; resolving problems and implementing change whenever needed.
    Leading diversity teams in making SunCulture’s culture codes something that they believe in and build a best Place to Work environment.
    Collaborate with all departmental heads to identify their human resource needs and agree on timelines for execution
    Optimize data and reporting; identify synergies and other opportunities for enhancement of current systems, resources and processes for improved efficiency, quality, timeliness and accuracy of HR functions.
    To be a dynamic communicator who is able to engage with audiences from diverse cultures, different levels and in multiple locations to create cohesion
    Ensure clear communication on all policies, strategies, goals and changes to ensure transparency and accountability across the organization
    Facilitate communication across the organization by fostering top- bottom and bottom-up flow of information, ideas, feedback and grievances to curb conflict situations
    Deliver through others by delegation of duties, proper time management and getting buy in from the team members
    Creating, supporting and maintaining a culture of collaboration, accountability, trust, and customer focus across functional areas
    Support the Leadership team in insuring all team members are aligned to their OKR’s, have ownership and give updates on progress on a weekly basis
    Collaborate and provide support to the leadership team whenever required to set business objectives and development goals
     

    Traits for the Role

    Hands on, detail oriented and with strong execution skills
    String Communication Skills and should ensure Information communicated is clear and timely.
    Experience in drafting budgets and financial forecasting
    Futuristic and have the ability to solve complex Problem
    Independent thinker able to thrive in a fast paced dynamic environment.
    In-depth knowledge of the industry and current trends adaptable for SunCulture
    Have the ability to handle pressure and meet deadlines
    Skill in prioritizing and triaging obligations
    Be organized and be an expert in time management
    Thrive in resources constrained environments
    Have discretion in using budgetary allocation for the department
    A proven record of ability to achieve through others
    Ability to handle multiple projects at the same time.

    Does this sound like you?

    Please apply for the role before 30th April, 2020. Only shortlisted candidates will be contacted

  • Field Collection & Recovery Officer

    Field Collection & Recovery Officer

    Why SunCulture?
    SunCulture recently closed a round of funding with EDF, one of the world’s largest electric utility companies and a global leader in low-carbon energy. This exciting deal demonstrates that major power players view the off-grid sector as a future cornerstone of their business.
    Reporting to the Head of Credit, the ideal candidate is responsible for collections of defaulted portfolio, racing & recovery of all Sunculture assets assigned on credit but defaulted, issuance of Demand letters in the field & initiation of repossession rights on all non performing credits above Sunculture’s Payg credit policy guidelines.
    Does this sound interesting? If so, are you looking to;

    Be accountable for reducing delinquency for assigned accounts
    Ensure allocated accounts are monitored on a daily basis and appropriate actions taken to ensure that the collection portfolio remains within accepted limits through the application of sound credit judgment within Sunculture Payg credit policy guidelines.
    Investigate and resolve any customer queries and complaints through verbal or written correspondence in line with Sunculture Payg credit policies.
    Issue out demand letters at field level to defaulters with the aim to get payments back to normalcy.
    Record new commitment to repay debt (PTPs), determine if debt can be collected and accordingly recommend/initiate recovery process.
    Contact defaulting customers either by calling or visiting them with an aim of negotiating a settlement of the arrears.
    Initiate Repossession of Sunculture Assets were necessary.
    Achieve the monthly collection targets as assigned by supervisor
    Identify and escalate deceased or disabled customers to Head of Credit for review or collection termination.
    Ensure all work queues are acted upon.
    Conduct field visit assessment before visiting the market areas.
    Manage relationships with local authorities and Security Officers
    Plan and organize field collection drives across all regions
    Conduct monthly reporting as per portfolio performance on Delinquency.
    Good, so you are interested in the organization and what the role entails. But, do you have

    what we are looking for?

    At least 3-6 years’ work experience in debt collection in a microfinance or such organization
    Knowledge of relevant legal requirements and processes in microfinance and credit collections environment or any other financial institution
    Evidence of well-developed organisational skills and the ability to meet deadlines.
    Integrity and ability to work in consumer finance with small scale farmers across Kenya
    Sound verbal communication skills including the ability to negotiate respectfully and communicate rationale for decisions made.
    Self-starter-functional problem solver
    Demonstrated ability to follow policy and procedures.
    Sound judgement, analytical and decision making skills.
    Accuracy and attention to detail.
    Demonstrated ability to quickly learn new systems and processes.
    Demonstrated commitment to service excellence.
    Computer literacy

    Lastly, the ideal candidate must be competent at;

    Sales and Business Development
    Enforcement of contract and repayment obligations
    Interpersonal and communication at all levels
    Information Collection
    Experience in working with targets and strict deadlines.

  • Senior Data Scientist

    Senior Data Scientist

    AgOptimized:
    Given trends of changing weather, lack of infrastructure and financing for smallholder farmers and feedback from farmers, we are launching AgOptimized, our $50  farm sensor + app package which increases yield by 45% with 35% lower input costs by offering real-time recommendations on when to plant seeds, irrigate, apply fertilizer, or treat a future pest outbreak. We also offer other products on this AgOptimized platform such as tractor, market access and inputs in order to enable one stop shop farmers. 
    JOB SUMMARY:
    The position  will be responsible for leading a team of junior data scientists to develop world-class agronomy recommendations algorithms for farmers throughout Kenya. They will interface with farmers to make complex, sophisticated AgOptimized technology come to life in the context.
    RESPONSIBILITIES:

    Conduct reviews on published scientific papers for agronomy algorithms;
    Lead and coordinate all development tasks related to the building of AgOptimized data pipelines, scientific models, and web APIs;
    Mentor junior data scientists on all stages of data preparation, modelling, testing and deployment of algorithms into production;
    Assist SunCulture Product and Business Development teams on aligning AI development roadmap with the company business strategy

    REQUIREMENTS:

    Masters or PhD in Computer Science, Statistics or Mathematics with diverse work experience; 
    Technical experience in applying environmental information obtained by sensors and Earth Observation data sources to the development of agriculture algorithms or decision support systems for crop management;
    High scientific computing technical knowledge, analytical and research skills;
    Strong background in meteorology and hydrology;
    Experience in processing large environmental datasets from numerical models forecasts and reanalysis and satellites;
    Experience in creating and developing data ingestion pipelines, big data infrastructure and AI-based APIs;
    Experience with diverse modern computer languages such as Python, R, C#, Javascript/Typescript, Java/Scala/Clojure and Elixir;
    Experience with functional and object-oriented software development;
    Experience with project management using Agile methodologies such as Scrum
    Experience creating and understanding digital content;
    Has worked with sophisticated software/hardware, such as weather stations and soil sensors;
    Comfortable with ambiguity and working with remote coworkers
    Familiar with IoT

  • Regional Training Officers (Nakuru &Narok)

    Regional Training Officers (Nakuru &Narok)

    JOB SUMMARY:
    The Regional Training Officer (RTO) will be responsible for  training and empowering the sales team with the knowledge and skills required to meet their sales targets. This role is field based and requires frequent travel in the region allocated. This role is suitable for an individual who has a passion for training. One who is keen on working in a thriving Tech driven and innovative social impact business focused on small-scale farmers with the aim of transforming business. 
    RESPONSIBILITIES:

    Actively participate in the recruitment and selection process of new sales agents in the region
    Onboard all new sales agents by scheduling the orientation process, training the agents on the sales process,
    Assist in the development of a training curriculum and ensuring the training conducted is as per the training curriculum
    Developing the individual coaching plan for each sales agent and ensuring all resources needed by the agent are provided,
    Coaching each agent by observing what they are doing and providing guidance whenever needed,
    Identifying knowledge gap among the sales agents by spending more time with them in the field and giving necessary recommendation in filling the gaps,
    Developing training materials, conducting training sessions, evaluating and recommending areas for improvement,
    Supporting the training financial objective by ensuring training activities are within budgets allocated and controlling costs.
    Ensuring all training done are towards achieving the sales strategy in place and reporting on the impact of the training program.

    REQUIREMENTS:

    Passionate about developing others’ capabilities and empowering those around you.
    Willing to gain experience in ‘doing’ what is being asked of others before learning how to train it.
    Effective communicator in front of small-medium sized groups of people.
    Comfortable with ambiguity and experience working in a dynamic environment.
    Have discretion in using budgetary allocations for the region and/or department
    Experience in solar/ off-grid pump systems not required but would be an advantage.
    Experience working in a start-up not required but would be an advantage.
    Experience training experientially would be an advantage.
    Work experience as a sales agent is an added advantage

  • Sales Team Lead Regional Sales Manager- Central Rift

    Sales Team Lead Regional Sales Manager- Central Rift

    JOB SUMMARY:
    We are looking to recruit two Sales Team Leads to manage either Nakuru and Narok regions. Reporting to Regional Sales Manager, the regional STL should be a dynamic, self-motivated person with excellent interpersonal and leadership skills. The Sales Team Lead will be in charge of the Sales Agents in his/her territory . S/he will be responsible for managing sales and clients for her/his own territory.
    RESPONSIBILITIES:

    Identify and recruit potential sales agents;
    Support sales agents through field coaching;
    Manage sales for your territory to ensure tight coverage
    Track agents’ use of selling tools;
    Track lead generation & the selling process;
    Manage sales agents attitude;
    Ensure sales agents operate within weekly work plans;
    Do Check-in Calls with Sales Agents;
    Assist sales agents with lead follow-ups and closure;
    Conduct Sales Agents weekly sales meetings; and
    Coordinate After Sales Customer Service.

    REQUIREMENTS:

    Proven experience in a sales or marketing role
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage and act to achieve set outcomes
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, keep cool-temper and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    Diploma or degree is an added advantage.

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  • Relationship Manager- Graduate Trainee Field Collection & Recovery Officer Lead Agronomist

    Relationship Manager- Graduate Trainee Field Collection & Recovery Officer Lead Agronomist

    Details:
    Position Summary
    Reporting to the Head of Credit, for this six months engagement, the ideal candidate  will ensure proper management of the PAYG portfolio. This includes having a thorough knowledge of where his/her customers are based to having their primary and secondary data essential for client management. Being the voice of the company to the customer s/he will be managing and providing advisory services to clients from when the customers purchases SunCulture product to when they affect the final payment of the product.
    Does this sound interesting? If so, are you looking to;

    Relationship Management

    Act as coordinator of relationship between Client and SunCulture with a focus on the long term
    Monitoring of client portfolio by making follow up calls and sending Texts and IVR
    Gathering client feedback on PAYG program and communicating the feedback to all relevant persons
    Monitor and manage loan repayment activities of own portfolio.
    become the main point of contact and coordinator of services for PAYG Portfolio Client, monitoring their portfolio and making follow up calls and sending text and IVR as and whenever required.
    Ensure all clients in your portfolio are issued with a contract upon being enrolled on the scheme and a receipt upon completion of payment.
    Data Collections and Analysis
    Perform interviews (& document findings) with clients in your portfolio to assess motivations behind their buying behaviors
    Collecting all the primary and secondary data of all the assigned clients in your portfolio .Through survey identify potential clients that could benefit from PAYG financing scheme.

    Portfolio  Management

    Audit all PAYG customers and assess their credibility before recommending them for approval to benefit from the scheme
    performing the Credit Assessment Process and ensure customer due diligence is done before enrolling the customer on PAYG Business model

    Agronomy Support Services

    Provide Agronomy  Support service to all the customers  through frequent communication and providing agronomy support to all the customers at least until the first harvest of their crops
    Conducting research through the existing clients and identify the agronomy support needs for the farmers and solutions to their problems.
    Actively participate in all agronomy pilots and innovative technology  and communicate new findings to all where applicable.

    Good, so you are interested in the organization and what the role entails. But, do you have what we are looking for?

    A Degree in Agronomy or related course
    Evidence of well-developed organisational skills and the ability to meet deadlines
    Integrity and ability to work in consumer finance with small scale farmers across Kenya
    Sound verbal communication skills including the ability to negotiate respectfully and communicate rationale for decisions made.
    Self-starter and a functional problem solver
    Demonstrated ability to follow policy and procedures.
    Sound judgement, analytical and decision making skills.
    Accuracy and attention to detail.
    Demonstrated ability to quickly learn new systems and processes.    
    Experience in working with targets and strict deadlines
    Demonstrated commitment to service excellence.
    Computer literacy

    go to method of application »

  • Sales Team Leader

    Sales Team Leader

    Why SunCulture?
    SunCulture recently closed a round of funding with EDF, one of the world’s largest electric utility companies and a global leader in low-carbon energy. This exciting deal demonstrates that major power players view the off-grid sector as a future cornerstone of their business.
    We are looking to recruit three (3)  Sales Team Leads to be manage Nanyuki, Nyahururu and Kitale regions. Reporting to Regional Sales Manager, the regional STL should be a dynamic, self-motivated person with excellent interpersonal and leadership skills. The Sales Team Lead will be  in charge of the Sales Agents in his/her territory . S/he will be responsible for managing sales and clients for her/his own territory.
    Does this sound interesting? If so, are you looking to;

    Identify and recruit potential sales agents;
    Support sales agents through field coaching;
    Manage sales for your territory to ensure tight coverage;
    Track agents’ use of selling tools;
    Track lead generation & the selling process;
    Manage sales agents attitude;
    Ensure sales agents operate within weekly work plans;
    Do Check-in Calls with Sales Agents;
    Assist sales agents with lead follow-ups and closure;
    Conduct Sales Agents weekly sales meetings; and
    Coordinate After Sales Customer Service.

    Good, so you are interested in the organization and what the role entails. But, do you have:

    Proven experience in a sales or marketing role
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, keep cool-temper and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    Diploma or degree is an added advantage.

  • Expansion Manager

    Expansion Manager

    About the role
    The Expansion Manager role is designed to enhance the trailing and reporting of ops pilots. The role requires the employee to have sound project management skills and controls, as well as improving and embedding policies and processes aimed at evaluating and mitigating potential risks. Furthermore, the employee will be responsible for integrating successful pilots into the core operations of the business. The role requires the holder to develop successful relationships with a wide variety of stakeholders, produce periodic reporting, develop and maintain an effective and accurate management information system with accurate results that will provide support for the decision making at SunCulture.
    Internally the role will be titled Operations Manager as this role will be largely Operational; the incumbent is going to head the expansion projects and give operational strategic oversight.
    Responsibilities:

    Planning and Coordination

    Planning and developing suitable strategies and objectives for running the projects
    Ensuring that the program outcomes is constantly connected to the organizational needs
    Determining what needs to be done and allocate all resources required to have the work done
    Cross project integration to ensure smooth running of all projects operate smoothly
    Identifying project performance lapse, and re-directs the team so that all program goals are met.
    Creating high-performance teams for every project and realigns duties as and when needed.
    Monitoring and Evaluation
    Monitoring work completion within deadlines for each work team.
    Ensure all programs dependent upon completion of task of another program are fast tracked through nudging of team members or extend the completion deadline.
    Assessing program performance and aim to maximize ROI through reporting on the cost benefit to the projects to the organization.

    Fiscal Analysis

    Overseeing the fiscal integrity of all the projects in the program Developing a target budget for running the projects before resource allocation
    Establishing a financial reporting system for projects for an understanding of individual expenditures and the total
    Preparing all Reports required by COO in reference to your role
    Lead and counsel client and ensure proper vendor governance by improving existing service and performance; enhancing operational stability; contributing to cost savings; and driving revenue opportunities by consistently practicing Vendor Management disciplines including: performance management, relationship management, financial management and contract administration.

    Risk Management

    Analyzing threats to the success or completion of the program and provide a remedy.
    Mitigating risks even when it means changing direction midway or even suspending one or more aspects of the program.
    Maintaining a level head and a focus on the end result
    Analyzing and resolving all higher scope issues Relationship Management
    Manage the contractual relationships with other organizations that may arise from time to time
    In collaboration with the other members of the management team, establish effective working relationships with relevant Stakeholders.

    Leadership Role

    Be visionary and thoroughly informed of the organizational issues in order to adjust programs and ensure they suite the changed needs of the organization
    Maintain an effective working relationship with all other directors to ensure that there is effective co-ordination of all company activities in support of corporate objectives.
    Deliver through others by delegation of duties, proper time management and getting buy-in from the team members
    Creating, supporting and maintaining a culture of collaboration, accountability, trust, and customer focus across functional areas
    Direct and control all internal operational employees to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standard.
    Ensuring all team members are aligned to their OKR’s and have ownership and give updates on progress on a weekly basis
    Ensure the operations team has all the necessary support, tools and equipment needed for them to execute their role.
    Collaborate with the leadership team whenever required to set business objectives and development goals
    Provide mentorship and be a coach to all the team members

    Must have for the Role

    Hands-on, detail oriented and with strong execution skills
    Operational experience with expanding outlets/branches/shops
    Communication Skills and should ensure Information communicated is clear and timely.
    Experience in drafting departmental budgets and financial forecasting
    Futuristic and have the ability to solve complex problem
    Independent thinker able to thrive in a fast paced dynamic environment.
    In-depth knowledge of the industry and current trends adaptable for SunCulture
    Have the ability to handle pressure and meet deadlines
    Skill in prioritizing and triaging obligations
    Be organized and be an expert in time management
    Thrive in resources constrained environments
    Have discretion in using budgetary allocation for the department
    A proven record of ability to achieve through others
    Ability to handle multiple projects at the same time
    Willingness and must have the ability to handle any job assigned under your scope of work

  • IT Project Manager

    IT Project Manager

    About the role
    This role will be key in supporting the implementation of internal software projects and technology processes. This would include but not limited to coordinating, assisting and ensuring on time execution of SunCulture’s software development projects as well as any other IT related projects.
    Responsibilities

    Work with Lead Developer on the ongoing integration of applications (Zoho CRM, Unleashed, LAMT, XERO, ZenDesk, AppSheet, Africa’s Talking SMS, Mpesa IPN, Zapier) and custom built middleware
    Work closely with business teams and other developers to conceptualize, build, test and realize applications
    Work with Product Manager to review Wireframes and Technical Requirement documentation
    Breakdown Use Cases documentation into development tasks and estimates
    Explain technologies and solutions to technical and non-technical team members

    Skills

    Strong knowledge of computer languages, such as Javascript, Python and PHP.
    Proficient in the use of frameworks like Django, symfony, Jquery, angular JS, React JS
    Strong background in coding
    Familiarity with REST APIs integrations like JSON and SOAP
    Knowledge of user interfaces will be beneficial
    Knowledge of HTML technologies and web frameworks will be beneficial e.g Material CSS and Bootstrap css
    Knowledge in system administration will be a plus
    Problem Solving
    Troubleshoot and solve any software/IT related issues
    Project Management
    Continuously improve delivery through employing lessons learned
    Assist with IT execution and other ad hoc duties as assigned from time to time by your reporting head
    Relationship Building
    Collaborate with SaaS vendors to enable the smooth deployment and maintenance of solutions
    Collaborate with cross functional teams to improve existing or implement new systems
    Leverage relationships to mitigate and resolve risks and issues
    Leadership Roles
    Maintain an effective working relationship with team members at all times
    Being proactive and solving all IT related problems encountered by colleagues from time to time
    Creating, supporting and maintaining a culture of collaboration, accountability, trust, and customer focus across functional areas
    Provide mentorship and be a coach to all other team members assigned

    Qualifications, Knowledge, Skills and Competence for the Role

    Over 5 years experience as a software developer
    Hands on, detail oriented and with strong execution skills
    Good communication skills both written and spoken with ability to interact freely with people
    Passion for innovation and use of technology to change business
    Independent thinker able to thrive in a fast paced dynamic environment.
    Have the ability to handle pressure and meet deadlines
    Be organized and be an expert in time management