Jobs Kenya

Website: Website www.sunculture.com

  • Regional Training Officer – Eastern Region

    Regional Training Officer – Eastern Region

    About the Role

    As the Regional Training Officer (RTO) you will be responsible for training and empowering the sales team with the knowledge and skills required to meet their sales targets. To prosper in this role coaching will be your daily role and your passion should be in training and working with diverse teams. 
    This role requires 80% travel. You will be based in your respective region with frequent travel to other regions to support the sales teams as and when required.

    Key Responsibilities

    Actively participate in the recruitment and selection process of new sales agents in the region
    Onboard all new sales agents by scheduling the orientation process, training the agents on the sales process,
    Assist in the development of a training curriculum and ensuring the training conducted is as per the training curriculum
    Developing the individual coaching plan for each sales agent and ensuring all resources needed by the agent are provided,
    Coaching each agent by observing what they are doing and providing guidance whenever needed,
    Identifying the knowledge gap among the sales agents by spending more time with them in the field and giving a necessary recommendation in filling the gaps,
    Developing training materials, conducting training sessions, evaluating and recommending areas for improvement,
    Supporting the training financial objective by ensuring training activities are within budgets allocated and controlling costs.
    Ensuring all training done is towards achieving the sales strategy in place and reporting on the impact of the training program. 

    Key Requirements

    Passionate about developing others’ capabilities and empowering those around you.
    Willing to gain experience in ‘doing’ what is being asked of others before learning how to train it.
     Effective communicator in front of small-medium-sized groups of people.
    Comfortable with ambiguity and experience working in a dynamic environment.
    Have discretion in using budgetary allocations for the region and/or department
    Experience in solar/ off-grid pump systems would be an advantage.
    Experience working in a start-up would be an advantage.
    Experience training experientially would be an advantage
    Work experience as a sales agent is an added advantage

    Apply via :

    sunculture.freshteam.com

  • Finance Strategy Associate

    Finance Strategy Associate

    About the role

    SunCulture is seeking a Finance Strategy Associate who will primarily work with our Finance team and external stakeholders to support the Company’s fundraising and financial strategy during our ambitious growth phase. You will get first-hand experience in what it takes to scale a company in an emerging market environment. You’ll grow your financial, strategic, and operational skills by supporting executive decision-making and key strategic finance projects, relationships and workstreams.

    The core determinants for this role are someone:

    who is a culture fit, 
    who has a commitment to high-quality work product, 
    very strong financial analysis skills, 
    ability to manage multiple work streams at one time
    ability to think creatively and to be comfortable with ambiguity (often we are not only trying to come up with the answers, but work out if we are asking the rights questions) 
    ability to professionally interact with a wide range of individuals from board members, to external service providers, to junior staff. 

    We are looking for someone who is excited to find solutions to problems that we haven’t yet solved. In addition to working with the finance team, you will have great exposure to the entire organization by working with different team members from Operations, Carbon, Software, Legal, and People & Culture. 

    This role will provide the opportunity to learn the skills required to strategize, plan and execute a financial strategy, from blank excel sheet, to signed documentation, inclusive of an understanding of governance, negotiation and stakeholder management.

    Key Responsibilities:

    Financial Analysis:

    Build, maintain and use financial models for use at Group and Company level for budgeting, business planning and capital raising uses
    Build, maintain and use other tools such as short-term cash flow forecasts, unit economics & pricing analysis, elasticity of demand studies
    In conjunction with the Financial Planning & Analysis (“FP&A”) team, undertake deep dive analysis into key components of unit economics such as credit loss and after sales
    Collaborate with the FP&A and Business Intelligence (“BI”) team on data shaping, analytics and developing forecasting models (e.g. leveraging IoT, payment and other data sources to support strategic decision-making and provide insights to customers and external stakeholders, or utilising FP&A software solutions).

    Capital Raising:

    Collaborate with the Group Finance Strategy Manager in updating the financing strategy
    Coordinate and track capital raising initiatives including equity / debt / grant / technical assistance capital raising processes
    Manage the development of key capital raise components such as financial model, investment memorandum, data rooms, market studies and DD workstreams
    Lead and manage related financing workstreams such as FX risk management

    Business Development

    Provide finance support to business development initiatives regarding existing product pricing, new product offerings (e.g. carbon revenues, insurance, warranty extension, refurbished sales, customer portal/marketplace platform), and new markets (e.g. formation of subsidiaries in new markets) to develop the business case for these initiatives, set pricing and raise capital.

    Reporting:

    Prepare, in conjunction with the Financial Planning & Analysis Manager, stakeholder reports relating to the company’s financial, operation and impact performance (Board, shareholders, lenders, grant providers, partners)

    Other:

    Collaborate with CFO and Group Finance Strategy Manager in corporate governance (board management), and risk management activities

    Does this sound like you?

    4 years experience in Financial Modelling / Financial Analysis / Capital Raising either from corporate finance, private equity, venture company, or in-house
    CFA Candidate (or qualified), Accountancy qualification or MBA preferred 
    Strong financial analysis skills
    Strong organizational skills
    Has commitment to high-quality work product 
    Ability to manage multiple work streams at one time 
    Ability to think creatively and to be comfortable at ambiguity

    Apply via :

    sunculture.freshteam.com

  • Customer Service Representative

    Customer Service Representative

    About the role

    The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, providing feedback to management, and achieving performance goals set by the company.

    Key Responsibilities

    Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.
    Resolving customer complaints or issues in a timely and efficient manner.
    Providing information to customers about products or services.
    Documenting customer interactions and transactions in a call center software or CRM system.
    Meeting or exceeding performance goals, such as call handling time or customer satisfaction.
    Keeping current with company and industry-related information to ensure accurate information is provided to customers.
    Identifying and escalating complex customer issues to a supervisor or manager as needed.
    Following up with customers to ensure their needs were met.
    Participating in training and development programs to improve skills and performance.

    Does This Sound Like You?

    A diploma in Communication, Customer Relations, Public relations, or any relevant field
    At least 2 years experience in working in a call center as Customer Service Representative;
    Knowledge of call center terminology, applications, and metrics
    Hands-on, detail-oriented, and strong execution skills.
    Good communication skills both Written and Spoken with the ability to interact freely with customers.
    Passion for irrigation and proactive in decision making
    Independent thinkers who are able to thrive in a fast-paced dynamic environment.
    Have the ability to handle pressure, meet deadlines
    Be organized and be an expert in time management
    Basic computer skills.

    Apply via :

    sunculture.freshteam.com

  • Finance Strategy Associate

    Finance Strategy Associate

    About the role

    SunCulture is seeking a Finance Strategy Associate who will primarily work with our Finance team and external stakeholders to support the Company’s fundraising and financial strategy during our ambitious growth phase. You will get first-hand experience in what it takes to scale a company in an emerging market environment. You’ll grow your financial, strategic, and operational skills by supporting executive decision-making and key strategic finance projects, relationships and workstreams.

    The core determinants for this role are someone:

    who is a culture fit, 
    who has a commitment to high-quality work product, 
    very strong financial analysis skills, 
    ability to manage multiple work streams at one time
    ability to think creatively and to be comfortable with ambiguity (often we are not only trying to come up with the answers, but work out if we are asking the rights questions) 
    ability to professionally interact with a wide range of individuals from board members, to external service providers, to junior staff. 

    We are looking for someone who is excited to find solutions to problems that we haven’t yet solved. In addition to working with the finance team, you will have great exposure to the entire organization by working with different team members from Operations, Carbon, Software, Legal, and People & Culture. 

    This role will provide the opportunity to learn the skills required to strategize, plan and execute a financial strategy, from blank excel sheet, to signed documentation, inclusive of an understanding of governance, negotiation and stakeholder management.

    Key Responsibilities:

    Financial Analysis:

    Build, maintain and use financial models for use at Group and Company level for budgeting, business planning and capital raising uses
    Build, maintain and use other tools such as short-term cash flow forecasts, unit economics & pricing analysis, elasticity of demand studies
    In conjunction with the Financial Planning & Analysis (“FP&A”) team, undertake deep dive analysis into key components of unit economics such as credit loss and after sales
    Collaborate with the FP&A and Business Intelligence (“BI”) team on data shaping, analytics and developing forecasting models (e.g. leveraging IoT, payment and other data sources to support strategic decision-making and provide insights to customers and external stakeholders, or utilising FP&A software solutions).

    Capital Raising:

    Collaborate with the Group Finance Strategy Manager in updating the financing strategy
    Coordinate and track capital raising initiatives including equity / debt / grant / technical assistance capital raising processes
    Manage the development of key capital raise components such as financial model, investment memorandum, data rooms, market studies and DD workstreams
    Lead and manage related financing workstreams such as FX risk management

    Business Development

    Provide finance support to business development initiatives regarding existing product pricing, new product offerings (e.g. carbon revenues, insurance, warranty extension, refurbished sales, customer portal/marketplace platform), and new markets (e.g. formation of subsidiaries in new markets) to develop the business case for these initiatives, set pricing and raise capital.

    Reporting:

    Prepare, in conjunction with the Financial Planning & Analysis Manager, stakeholder reports relating to the company’s financial, operation and impact performance (Board, shareholders, lenders, grant providers, partners)

    Other:

    Collaborate with CFO and Group Finance Strategy Manager in corporate governance (board management), and risk management activities

    Does this sound like you?

    4 years experience in Financial Modelling / Financial Analysis / Capital Raising either from corporate finance, private equity, venture company, or in-house
    CFA Candidate (or qualified), Accountancy qualification or MBA preferred 
    Strong financial analysis skills
    Strong organizational skills
    Has commitment to high-quality work product 
    Ability to manage multiple work streams at one time 
    Ability to think creatively and to be comfortable at ambiguity

    Apply via :

    sunculture.freshteam.com

  • Evergreen Requisition- Sales Team Lead (Multiple Locations) Evergreen Requisition- Service Center Associate (Multiple Locations)

    Evergreen Requisition- Sales Team Lead (Multiple Locations) Evergreen Requisition- Service Center Associate (Multiple Locations)

    About Role
    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.
    Responsibilities
    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Telesales Agent

    Telesales Agent

    About the Role
    Reporting to the Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. S/he will also be troubleshooting and escalating complaints across a number of communication channels. The person should have excellent communication and interpersonal skills. Computer knowledge and usage are also a must-have for this role.
    Key Responsibilities
     

    Achieve over 70% target set the month-on-month KPI’s being Lead generation, Lead conversion, Sales targets, and Talk-time set by achieving a high conversion rate.
    Contact potential or existing customers, businesses, or groups to give them correct information about SunCulture products using the product knowledge
    Explain technical product features and answer customer questions about SunCulture products.
    In addition to leads shared by SunCulture be proactive in generating your own leads and ensure you have a robust pipeline of potential customers at all times
    Ensure at least an 80% conversion rate from leads generated by you.
    Be versatile in making extensive outbound calls that meet the organization’s KPIs
    Adjust sales scripts to better target the needs and interests of specific individuals.
    Respond to correspondence from customers on both mail, direct messages and phone and follow up initial sales contacts.
    Have the ability to go above and beyond to cover your talk time daily and hourly targets set by SunCulture.
    Conduct client or market surveys to obtain information about potential customers to be able to measure customer experience and ability to afford the product
    Create a sense of urgency among potential customers in order for them to see the need to purchase sooner than later
    Ensure all calls are received/made through 3CX for easier tracking of calls and easier management of the quality of calls.
    Undertake all training scheduled to better improve the quality of your output and relationship with customers.

    Does this sound like you?
     

    Experience in Sales and Customer Service
    Additional experience as a Telesales Representative is an added advantage
    Proven track record of successfully meeting sales quota preferably over the phone
    Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    Ability to learn about products and services and describe/explain them to prospects
    Hands-on, detail-oriented, and with strong execution skills,
    Excellent Communication Skills with the ability to resolve issues and address complaints
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, keep a cool temper, and handle rejection gracefully.
    Be organized and be an expert in time management and meet deadlines.  
    A diploma or degree in Sales or any other related field is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Senior Accountant Field Engineer- Machakos

    Senior Accountant Field Engineer- Machakos

    Key Responsibilities

    Prepare and file tax returns, ensuring SunCulture is in compliance with applicable tax laws and regulations. 
    Manage the tax and audit process. Close on inquiries from tax authorities by preparing and providing the relevant documentation.
    Manage the tracking and implementation of the governance company-wide budgets and forecasts before payment processing.
    Ensure compliance with internal control procedures, accounting policies, and regulatory requirements.
    Manage the month-end and year-end closing processes, including preparing journal entries, reconciling accounts, and completing financial statement analysis.
    Drive the end to end process of statutory, investor and regulatory audits. Collaborate with auditors to provide necessary information, resolve inquiries, and address audit findings.
    Prepare and process payments to vendors, including bank transfers and mpesa payments, while adhering to payment terms, contractual obligations and internal controls
    Complete supplier reconciliations and ensure accounts payable expenditures are reasonable by referring any irregularities to your line manager before posting. 
    Ensure supplier statements are reconciled to invoices on a monthly basis. 
    Review and reconcile the bank reconciliation reports within the deadlines set.
    Prepare accruals and ensure they are all booked every end month.
    Answer queries from vendors regarding problems with invoices or payment of the invoices. 
    Any other finance-related role assigned from time to time by your reporting head.

    Does this sound like you?

    Bachelor’s degree in accounting, finance, or a related field (required)
    Professional certification (ACCA/CPA 4) or in progress 
    4 years experience as an accountant or in a related role
    Working knowledge of accounting principles, financial reporting, and internal controls
    Working knowledge of IFRS and KRA regulations
    Proficiency in accounting ERPs and advanced MS Excel skills
    Excellent analytical and problem-solving abilities
    Attention to detail and accuracy in financial analysis and reporting
    Effective communication and interpersonal skills
    Ability to work independently, prioritize tasks, and meet deadlines

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Cook Business Intelligence Analyst Telesales Agent

    Cook Business Intelligence Analyst Telesales Agent

    About the role:
    We are seeking a dedicated and skilled Company Cook to join our team. The ideal candidate will be responsible for preparing and serving meals for our employees, ensuring high quality and consistency. The Company Cook will also maintain a clean and organized kitchen, follow food safety guidelines, and support various kitchen operations.
    Key Responsibilities:

    Prepare and serve morning tea by 9:30 AM.
    Prepare and cook a variety of dishes for all employees..
    Ensure that all food is of high quality and meets our standards.
    Follow recipes and cooking techniques to ensure consistency.
    Maintain a clean and organized kitchen, including daily cleaning of fridges and microwaves.
    Ensure that all equipment is in good working order and report any issues to management.
    Monitor inventory levels of supplies and inform the Office Manager when replenishment is needed.
    Collaborate with other kitchen staff to ensure that all orders are prepared and served in a timely manner.
    Adhere to all food safety and sanitation guidelines.
    Maintain a clean and safe work area, including handling utensils, equipment, and dishes.
    Prepare coffee, other beverages, and snacks on special requests for guests as needed.

    Qualifications:

    Proven experience as a cook or chef in a similar role.
    A certificate in catering or equivalent qualification preferred.
    Strong knowledge of various cooking methods, ingredients, and kitchen equipment.
    Ability to follow recipes and cooking techniques accurately.
    Excellent organizational and time management skills.
    Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
    Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene.
    Good communication and interpersonal skills.
    Ability to stand for long periods and lift heavy objects as needed.
    Knowledge of food safety and sanitation regulations.
    Experience in corporate or institutional food service is a plus.
    First Aid and Food Safety certification is a plus.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Head of Data Head of Engineering Head of Product Head of Product (Hardware) Head of Tech Ops Senior Product Manager

    Head of Data Head of Engineering Head of Product Head of Product (Hardware) Head of Tech Ops Senior Product Manager

    About the Role
    SunCulture specializes in solar power irrigation systems and has various products that support customers’ needs. The Head of Data will lead our data strategies in developing and commercializing life changing technology that solves the biggest daily challenges for the world’s 570 million smallholder farming households.
    As the Head of Data, you will play a pivotal role in shaping our company’s success by harnessing the power of data. You will build and lead a talented team of professionals across business intelligence, data engineering, and data science functions, driving actionable insights and enabling informed decision-making at all levels of the organization. Your strategic vision, technical expertise, and leadership will be instrumental in driving innovation, optimizing processes, and maximizing the value of our data assets.
    Key Responsibilities

    Strategic Leadership: Develop and execute a comprehensive data strategy aligned with business objectives, driving innovation and competitive advantage.
    Team Management: Lead, mentor, and inspire a multidisciplinary team of data professionals, fostering a culture of collaboration, innovation, and continuous learning.
    Business Intelligence: Oversee the development and maintenance of robust BI systems and processes, delivering timely and actionable insights to key stakeholders across the organization.
    Data Engineering: Drive the design, implementation, and optimization of scalable data infrastructure and pipelines, ensuring reliability, efficiency, and security.
    Data Science: Lead the development and deployment of advanced analytics and machine learning models, leveraging data to uncover patterns, trends, and opportunities for optimization and growth.
    Cross-functional Collaboration: Collaborate closely with cross-functional teams, including product development, marketing, sales, and operations, to identify data-driven opportunities and drive strategic initiatives.
    Data Quality Assurance: Establish and maintain processes and procedures to ensure the accuracy, completeness, and reliability of SunCulture’s data.
    Data Governance and Compliance: Establish and enforce data governance standards and best practices, ensuring data integrity, security, and compliance with regulatory requirements.

    Does this sound like you?

    Bachelor’s or advanced degree in Computer Science, Data Science, Engineering, or a related field.
    Proven experience with at least 5 years in a leadership role overseeing data-related functions, preferably in a fast-paced technology startup environment.
    Strong technical proficiency in data engineering, business intelligence, and data science, with hands-on experience in tools and technologies in the Azure and AWS data engineering stacks.
    Demonstrated experience in developing and executing data strategies, driving innovation, and delivering measurable business impact.
    Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams, build strong relationships, and influence key stakeholders.
    Strong problem-solving skills, with the ability to think strategically, analyze complex issues, and drive actionable insights from data.
    Experience working in agile environments, with the ability to adapt quickly to change and lead teams through ambiguity.
    Strong business acumen and a deep understanding of industry trends, challenges, and opportunities related to data and analytics.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Field Engineer

    Field Engineer

    About the Role
    Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. 
    Responsibilities
    Project Management  

    Undertaking Site visit for pre-feasibility and Feasibility site information collection and analysis.
    Contacting clients to set preferred dates and installing the products within the set timelines.
    Proper time management to ensure all projects assigned are achieved within the timelines set

    Risk Management

    Be very proactive in identifying job risks during installations, resolving them, and reporting to the team leads 
    Communicate and mitigate any risk factors that are encountered in the field by various engineers.

    Additional Roles & Responsibilities

    Carrying out technical surveys and submitting the reports) to the engineering team leads
    Designing irrigation systems, conducting installations, and providing after-sale services for SunCulture products
    Mentoring and in-field training of new engineers
    Guiding clients through contract filling and sending the signed contracts to HQ every Friday.
    Contacting all clients assigned promptly and setting the agreed preferred dates in the app sheet
    Filling and syncing Job Submission Forms(JSFs) in the app sheet within the same day the installation/after-sale is done
    Vetting of clients and initiating dispatches of products via the app sheet once the set threshold requirement has been met.
    Reporting of emerging issues during after-sales and installations to the relevant authority as soon as they emerge.
    Work closely with the after-sales department to ensure quick resolution of after-sale issues.
    Advise and provide recommendations to clients on products  that would work best for them during technical surveys
    Do a minimum of 2 installations in a day.
    Achieve a mean Turn Around Time of under 2 days for jobs done
    Achieve a mean app adherence of 100% of all the jobs done

    Traits for the role

    Be a team player.
    Be ready and committed  to working  in the field
    Be ready to learn
    Be creative and quick to resolve unprecedented issues that arise in the field

    Does this sound like you?

    Degree/ Diploma in Mechanical Engineering or any other related field with specialization in Agricultural equipment is an added advantage
    2+ years of experience with solar grid pump systems and  irrigation systems  management
    Hands-on, detail-oriented, and with strong execution skills especially installation and conducting surveys
    Good communication skills both written and spoken with the ability to interact freely with customers of different levels and backgrounds.
    Passion for irrigation and proactive in decision making
    An independent thinker who is able to thrive in a fast-paced dynamic environment.
    In-depth knowledge of the industry and current trends adaptable for  SunCulture
    Be organized and be an expert in  time management 
    Thrive in resources constrained environments with discretion in using budgetary allocation.
    An agile trainer capable of training and being trained and be very resilient and flexible
    Strong computer skills in, GSuite, Microsoft Office, database management experience in CAD or other project design software is a plus
    Able to work in a dynamic environment with immense pressure and meet deadlines
    Comfortable with ambiguity and able to plan, be organized, and meet deadlines
    Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude

    Apply via :

    sunculture.freshteam.com