Jobs Kenya

Website: Website www.sunculture.com

  • Marketing Manager

    Marketing Manager

    About the role

    SunCulture is looking for an ambitious Marketing Manager who will be responsible for developing and managing marketing campaigns. You will focus on creating, implementing and tracking our traditional and digital marketing campaigns across various channels. The ideal candidate will need to be comfortable with day-to-day marketing activities, as well as developing long-term marketing strategies, thriving with tight deadlines and changing needs. If you are a people person who loves the rewarding challenge of building a brand, we want to hear from you. 

    Key Responsibilities

    Develop the marketing strategy and ensure it is in line with SunCulture’s objectives.
    Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
    Lead a dynamic marketing team to drive strategic campaigns, amplify brand presence, and conquer market opportunities with innovative strategies and exceptional leadership
    Oversee the production and approval of marketing materials, including website banners, brochures, case studies, and digital content, ensuring consistent branding and messaging.
    Collaborate with internal and external stakeholders to align marketing activities with SunCulture’s overall marketing and sales strategies, ensuring a cohesive and integrated approach.
    Review and approve digital content and calendar to drive all marketing digital campaigns.
    Develops new and creative concepts/ideas for marketing programs & external communication projects.
    Develop KPIs for benchmarking of marketing activities, evaluating of marketing budget and reporting of marketing activities performance.
    Use data to guide with marketing campaign analysis from the relevant dashboards and systems.
    Drive sales through creative and innovative marketing (i.e be the guru in identifying: the latest, best marketing trends, and competitor’s activities) that will help the business gain visibility in the market.

    Does this sound like you?

    Bachelor’s Degree in Marketing.
    4+ years of work experience preferably in marketing
    A proven track record of driving customer acquisition 
    Strategic thinker with an eye on innovation and a strong business acumen 
    Strong experience in managing agency relationships
    Excellent communication and persuasion skills
    Ability to simplify complex marketing concepts into digestible content
    Able to work in a dynamic environment with immense pressure
    Comfortable with ambiguity and able to plan, be organized and meet deadlines
    Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude

    Apply via :

    sunculture.freshteam.com

  • Regional Sales Manager – Eastern

    Regional Sales Manager – Eastern

    About Role 

    Reporting to the Deputy Head of Sales, the Regional Sales Manager has the primary responsibility for managing all sales activities within a defined geographical region. The role is field-based and requires proper planning within the assigned region and is suitable for an individual who is passionate about sales and people management. The successful candidate should be keen on working in a thriving tech-driven and innovative social impact business focused on small-scale farmers with an aim of transforming business.  

    Responsibilities

    Active participation in the setting of the sales targets and ensuring all Sales Team Leads get clear communication on the target.
    Conducts daily, weekly, monthly and quarterly sales performance reviews to ensure team performance delivery while offering support in the field and remotely.
    Own the regional sales targets and work on 100% achievement of the set targets through the team by ensuring the sales team leads are equipped with the necessary knowledge and skill to enable them to deliver result
    Have a good understanding of the territory and ensure proper agent distribution in the region, while solving all issues faced by the sales agents and ensuring the STLs and Sales agents clearly understand their commission structures and retrain  periodically.
    Spearhead joint fieldwork with Sales Team Leads and Sale agents alongside weekly trainings  to drive agent recruitment. Ensure the scheduled work plan from the Sales Team Leads are well executed through handling weekly work reviews and planning to review
    Building the business in the region through networking with other businesses for partnership opportunities and building relationships.
    Ensure their Sales Team Leads follow the set recruitment process  and achieve target month on month with the key set competencies from SunCulture.
    Analyzing competitor activities in the region and assessing opportunities for business development.
    Managing the Sales Team Leads and ensuring they have the necessary tools and support to deliver on their roles
    Ensuring sales KPIs are achieved through frequent check-ins with the Sales Team Leads to ensure sales leads are converted to sales.
    Attending relevant industry events and conferences to build the business and generate leads.
    Ensuring team activities are in line with the sales strategy.

    Does this sound like you?

    A Bachelor Degree in Sales and Marketing or other related fields
    At least 4 years experience in a leadership role and managing teams
    Ability to speak the local language and willingness to visit farms and do door to door sales as the role requires close engagement with farmers.
    Excellent communication, listening, and negotiation skills.
    Work experience in direct sales target driven business and good with a group presentation and selling
    Experience managing a team and passionate about mentoring and coaching.
    Comfortable with ambiguity and experience working in a dynamic environment.  
    Detail-oriented, delivery-focused, and willing to learn.
    Experience in solar/ off-grid pump systems would be an advantage.
    Experience developing new territories from scratch is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Intern – Research and Content Creation

    Intern – Research and Content Creation

    About the role: 

    The Internship: Research and Content Creating will be working with the CEO and the Chief of Staff, and with various departments depending on research topics and type of content creation. 

    Key Responsibilities: 

    In partnership with the CEO and Chief of Staff, lead various research projects identified as high potential opportunities for SunCulture (ex. The opportunity for SunCulture to leverage artificial intelligence) 
    Present outcomes of research projects using various methods of communication (live presentations, PowerPoint decks, research briefs, etc.) 
    In partnership with the CEO and Chief of Staff, develop content for public consumption, positioning SunCulture as an industry thought leader
    In partnership with the CEO and Chief of Staff, develop content for various grants and prize applications 
    Support the Chief of Staff with existing grant reporting management 

    Does this sound like you? 

    Strong organizational skills 
    Has commitment to high quality work product 
    Ability to manage multiple work streams at one time 
    Ability to think creatively and be comfortable with ambiguity 
    Ability to professionally interact with a wide range of individuals

    Apply via :

    sunculture.freshteam.com

  • Service Center Associate- Kitale Sales Team Lead – Kakamega Sales Team Lead – Kitui Sales Team Lead – Thika

    Service Center Associate- Kitale Sales Team Lead – Kakamega Sales Team Lead – Kitui Sales Team Lead – Thika

    About the Role

    Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers.  The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the service centers. 50% of the role expectation is highly centered around sales with overall support for the shop operations and general management.

    Responsibilities
    Customer Service

    Maintaining a positive, empathetic, and professional attitude towards customers at all times.
    High-level knowledge of all SunCulture products with the ability to address all questions asked by customers
    Acknowledging and resolving customer complaints within stipulated SLAs.
    Communicating with customers through various channels and responding promptly to customer inquiries.
    Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or exceeded.
    Ensure service center operational standards are adhered to.
    Be the lead in monitoring and maintaining the required stock levels at the service center by conducting regular stock takes and ensuring a majority of components needed by the team/customers are available at the service centers.
    Promote the SunCulture brand by ensuring the service center is kept clean and tidy at all times noting the operation hours of the Sales and Service Centers are 9am to 5pm Monday to Friday and 8am to 12pm on Saturday.
    Assist in sales/after sales requests placed by various customers and team members.
    Follow up on customer issues to resolution by following the stipulated aftersales escalation process.

    Aftersale

    Ensure all aftersale issues are raised via a ticket and track records of customer interactions, comments, complaints, and aftersale issues.
    Providing feedback to all customers in reference to their queries and aftersale issues.
    Troubleshoot all aftersale issues, resolve non-technical issues, and escalate to the aftersale product team any issue not resolved at the service center level.
    Ensure all spare parts are available in the service center and proper inventory management.
    Generate all reports in reference to service center activities and stock level.

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs (that is sales targets, lead generation and sales call logs to be achieved daily and Quality Assurance [QA] 90% score). The assigned sales targets and corresponding commission is as guided by our commission structure.
    Achieve lead generation targets and ensure constant follow-up on leads in order to convert them to sales.
    Initiate selling tactics that will ensure leads are converted I.e conducting demos, sourcing to market activities and customer referral programs.

    Does this sound like you?

    A Diploma or Degree in Business Administration (Sales and Marketing option), our Customer service will be an added advantage.
    At least 2 years of proven experience in sales or customer service.
    Proven track record of successfully meeting sales targets.
    Outstanding interpersonal skills with the ability to interact freely with customers.
    Ability to think and properly plan the day-to-day work, proper inventory management, and tackle customer complaints.
    High EQ with the ability to work under pressure, and meet deadlines, and targets set.
    Passion for customer service, the industry, and current trends adaptable for SunCulture.
    Independent thinker with proactive decision-making capabilities.
    Comfortable with ambiguity and experience working in a dynamic environment.
    Be organized and be an expert in time management- both at personal and team levels.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Field Engineer – Kitale Manager – Aftersale Product Engineering

    Field Engineer – Kitale Manager – Aftersale Product Engineering

    About the role:

    Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. 

    Key Responsibilities:

    Project Management  

     Carry out required technical surveys, irrigation system design, installation, and after-sales support for all sunculture assignments.
    The field engineer must do a quality installation in accordance with SunCulture standards, complete the contract, and sync all JSFs in the appsheet. Prior to installation, you are required to contact the client on the assigned day to confirm and validate the scheduled installation.

    Risk Management

     Identify job risks as early as possible during installation. After the ground inspection, communicate and mitigate any risk criteria for the PAYG purchase, and notify any repossession to the credit team to begin the repossession process.
     Reporting emergent difficulties during after-sales and installations to the appropriate authorities as soon as they arise, and collaborating closely with the after-sales department to ensure quick resolution of after-sale issues.
     Advise and make recommendations to customers on goods that would work best for them during technical surveys.
    Perform at least two installations each day and achieve a mean turn-around time of less than two days for all tasks completed.
    Achieve a mean app adherence of 100% of all jobs completed and mentor and train new engineers in the fiel

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Credit Collections Associate

    Credit Collections Associate

    About the Role 

    Reporting to the Collections Manager the ideal candidate will ensure all approved and disbursed PayG loans are fully repaid as stipulated in the terms and conditions to prevent loss to the business due to non-repayment.

    Key Responsibilities

    Project relevant trends that affect the collectibles of the PayG portfolio in early arrears and isolate potential problem areas. 
    Conduct field customer visits (on a need basis) and telephone calls to follow up on payments and collect from PayG debtors.
    Ensure over 1-90-day arrears management for all disbursed PayG loans is fully executed.
    Ensure weekly arrears reports are prepared for all the Relationship Managers & regions and follow with them to ensure full repayment.
    Ensure an up to date register on loan related insurance claims is maintained and ensure prompt reimbursement from underwriters.
    Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels for the credit collection Relationship Managers.
    Generate compliance and risk reports for use in decision making and performance appraisals.
    Perform any other duties within the scope of this position.

    Knowledge and skills for the Role

    Business related degree, CPA qualification is an added advantage.
    At least 2- -3 years experience in debt collection and recovery environment (Practical experience in Lending and recovery).
    Knowledge in credit management and banking is an added advantage.
    Capable and willing to work extended hours
    Excellent interpersonal skills with good leadership skills.
    Evidence of well-developed organizational skills and the ability to meet strict deadlines.
    Knowledgeable on the Financial services, Micro Finance and consumer lending sectors is a must.
    Sound verbal communication skills including the ability to negotiate respectfully and assertively 
    Accuracy and attention to detail.
    Demonstrated ability to quickly learn new systems and processes.    
    Demonstrated commitment to service excellence.
    Proficiency in GSuite, Microsoft Office

    Apply via :

    sunculture.freshteam.com

  • Electrical Test Engineer

    Electrical Test Engineer

    About the role:

    SunCulture has reached an exciting phase in its development and is poised for significant growth. The organization needs an experienced Electrical Test Engineer who is responsible for understanding the technical requirements of various projects and programs within Research & Development, drafting and executing test plans, and preparing detailed test reports for all key stakeholders.
    Note: This role requires frequent travel and applicants should be comfortable with relocation to SunCulture’s R&D Office in Nanyuki.

    Key Responsibilities:

    Prototype and assemble (hand solder) electronic equipment
    Use SunCulture specific tools to program control units and carry out firmware tests
    Collaborate with the product and embedded systems engineering teams to draft & execute detailed test plans
    Identify and root cause hardware defects and firmware bugs and track release notes

    Identify hardware and firmware bugs, perform root cause analysis and track release notes
    Maintain complete and accurate documentations for product bugs in order of priority

    Perform flow, power, and efficiency tests for SunCulture water pumps
    Maintain a clean, tidy, and organized work area
    Clearly document all tests carried out and present data clearly & concisely through slide decks or written reports as needed
    Continuously update detailed changelogs to track the history of all devices under test
    Provide technical support for customers using SunCulture’s pilot products
    Transfer knowledge & train internal teams on new products when transitioning from pilot stages through commercialization

    Does this sound like you?

    2+ years of experience in embedded systems firmware and hardware testing
    BEng/BSc.in Electrical/Electronics/Mechatronics Engineering; Masters degree a plus
    Practical knowledge and hands-on experience with embedded systems (hardware and firmware)
    Hardware:

    Understanding of fundamental principles of solar energy gathering and converting;
    Basic knowledge of DC/DC converter topology and principles of operation;
    Skills in probing PCBs for issues & experience working with multimeters and oscilloscopes
    Ability to read and understand PCB schematics;
    Eagle CAD experience is a plus;

    Firmware

    Ability to log firmware issues (maintain a bug tracker), troubleshoot and provide feedback to the embedded systems engineering team;
    Experience with flashing different types of devices – ESP32, Atmel AVR, NRF51/52, etc.
    Atmel AVR and ESP32 debugging experience is a plus;

    Understanding of hardware requirements and design considerations for off-grid solar energy systems
    Experience working in the off-grid solar sector; solar water pumping systems a plus
    T2 license from the Energy Regulatory Commission of Kenya is a plus
    Excellent research and very strong interpersonal skills and ability to connect with diverse team members
    Excellent task prioritization and time management skills
    A proven record of ability to work with minimal supervision
    Able to fluently communicate in English; Swahili is a plus
    Comfortable with ambiguity and able to plan, organize, and execute to meeting deadlines in a fast-evolving environment
    Strong verbal and written communication skills

    Apply via :

    sunculture.freshteam.com

  • Externship – Strategy & Business Development Fellow

    Externship – Strategy & Business Development Fellow

    About the role:

    The Externship – Strategy and Business Development Associate will be working with the Finance Team under the direction of the CFO, and with SunCulture’s Executive Team at large on strategic projects. The role has potential to convert to a full time role for a local candidate. 

    Key Responsibilities:

    Develop strategy / company description materials
    Review existing unit economics analytics and impact reporting to inform approach and prioritization regarding the scope of work
    Work on new revenue streams (executing results based financing opportunities and supporting carbon activities) and new product offerings (utilizing IoT, investigating portfolios, structuring offers, managing applications)
    Assist with capital raising materials and process in conjunction with the CFO

    Does this sound like you?

    Strong organizational skills
    Has commitment to high quality work product 
    Ability to manage multiple work streams at one time 
    Ability to think creatively and to be comfortable at ambiguity
    Ability to professionally interact with a wide range of individuals

    Apply via :

    sunculture.freshteam.com

  • Sales Team Lead – Kakamega

    Sales Team Lead – Kakamega

    Responsibilities

    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage

    Apply via :

    sunculture.freshteam.com

  • DevOps Engineer

    DevOps Engineer

    About The Role

    The key responsibilities include planning, executing, and finalizing IT stream challenges to manage existing or new requirements by Business Users within agreed deadlines. This includes coordinating with other business units and IT team members. This role requires you to have sound technical development and configurations on out of the box platforms which SunCulture can procure to make IT operations smooth and achieve business goals. You are required to have the ability to improve and embed system/application/code/security policies and procedures aimed at evaluating and mitigating potential risks.

    Your core responsibility is to ensure the completion, maintenance, and updating of SunCulture’s IT systems. This will include identifying, evaluating, prioritizing, and integrating additional system-related updates. Your role also includes oversight of internal servers, applications, database, custom code, application configurations, support, and maintenance, as well as leveraging such information for business processes and strategic purposes. You are required to develop relationships with a wide array of stakeholders, produce periodic reporting, and maintain a sound management information system that will provide support for developing code, application configuration, database queries, monitoring tools & processes at SunCulture.

    Key Responsibilities

    Managing day to day operations of SunCulture’s technology stack
    Managing new releases and liaising with Business stakeholders to perform QA activities
    IoT platform maintenance and configuration
    Third-party tool configuration
    Be a strong voice in technical cross-team discussions, includes supporting BI in daily stand-ups and scoping
    Managing the Enterprise service desk (ESB)
    Development of custom code to meet day to day business needs

    Does this sound like you?

    Agile with the ability to work in a fast-paced tech environment
    Bachelor’s Degree in Information, Communication and Technology, or equivalent and at least a Diploma in Analytics
    2 years + of experience working in a similar field
    Within the East African time zone by about 2 hrs on either side
    Experience managing a complex stack of systems
    Experience using cloud technologies (ideally AWS / Azure)
    Experience using ESB technologies such as Kafka
    Experience in IoT platforms is a major plus
    Experience in software release management and automation
    Strong eye for quality and experience implementing quality control procedures
    Outstanding leadership and organizational skills
    Excellent communication and problem-solving ability
    Solid experience in directing & managing business user expectations for multiple tasks spread across multiple applications
    Able to work in a dynamic environment with immense pressure that requires the ability to solve problems
    Comfortable with ambiguity and able to plan, be organized, and adhere to deadlines
    Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude

    Apply via :

    sunculture.freshteam.com