Website: Website www.sunculture.com

  • Credit Collections Associate – Thika 

Credit Collections Associate – Kilifi 

Credit Collections Associate – Kisumu

    Credit Collections Associate – Thika Credit Collections Associate – Kilifi Credit Collections Associate – Kisumu

    About the Role 
    Reporting to the Collections Manager the ideal candidate will ensure all approved and disbursed PayG loans are fully repaid as stipulated in the terms and conditions to prevent loss to the business due to non-repayment.
    Key Responsibilities

    Project relevant trends that affect the collectibles of the PayG portfolio in early arrears and isolate potential problem areas. 
    Conduct field customer visits (on a need basis) and telephone calls to follow up on payments and collect from PayG debtors.
    Ensure over 1-90-day arrears management for all disbursed PayG loans is fully executed.
    Ensure weekly arrears reports are prepared for all the Relationship Managers & regions and follow with them to ensure full repayment.
    Ensure an up to date register on loan related insurance claims is maintained and ensure prompt reimbursement from underwriters.
    Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels for the credit collection Relationship Managers.
    Generate compliance and risk reports for use in decision making and performance appraisals.
    Perform any other duties within the scope of this position.

    Knowledge and skills for the Role

    Business related degree, CPA qualification is an added advantage.
    At least 2- -3 years experience in debt collection and recovery environment (Practical experience in Lending and recovery).
    Knowledge in credit management and banking is an added advantage.
    Capable and willing to work extended hours
    Excellent interpersonal skills with good leadership skills.
    Evidence of well-developed organizational skills and the ability to meet strict deadlines.
    Knowledgeable on the Financial services, Micro Finance and consumer lending sectors is a must.
    Sound verbal communication skills including the ability to negotiate respectfully and assertively 
    Accuracy and attention to detail.
    Demonstrated ability to quickly learn new systems and processes.    
    Demonstrated commitment to service excellence.
    Proficiency in GSuite, Microsoft Office

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Credit Collections Associate – Kitale

    Credit Collections Associate – Kitale

    About The Role

    Reporting to the Head of Credit the ideal candidate will ensure all approved and disbursed PayG loans are fully repaid as stipulated in the terms and conditions to prevent loss to the business due to non-repayment.

    Key Responsibilities

    Project relevant trends that affect the collectibles of the PayG portfolio in early arrears and isolate potential problem areas.
    Conduct field customer visits (on a need basis) and telephone calls to follow up on payments and collect from PayG debtors.
    Ensure over 1-90-day arrears management for all disbursed PayG loans is fully executed.
    Ensure weekly arrears reports are prepared for all the Relationship Managers & regions and follow with them to ensure full repayment.
    Ensure an up to date register on loan related insurance claims is maintained and ensure prompt reimbursement from underwriters.
    Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels for the credit collection Relationship Managers.
    Generate compliance and risk reports for use in decision making and performance appraisals.
    Perform any other duties within the scope of this position.

    Knowledge And Skills For The Role

    Business related degree, CPA qualification is an added advantage.
    At least 2- -3 years experience in debt collection and recovery environment (Practical experience in Lending and recovery).
    Knowledge in credit management and banking is an added advantage.
    Capable and willing to work extended hours
    Excellent interpersonal skills with good leadership skills.
    Evidence of well-developed organizational skills and the ability to meet strict deadlines.
    Knowledgeable on the Financial services, Micro Finance and consumer lending sectors is a must.
    Sound verbal communication skills including the ability to negotiate respectfully and assertively
    Accuracy and attention to detail.
    Demonstrated ability to quickly learn new systems and processes.
    Demonstrated commitment to service excellence.
    Proficiency in GSuite, Microsoft Office

    Apply via :

    sunculture.freshteam.com

  • Credit Collections Associate 

Field Fraud Risk Officer 

Credit Collections Associate – Kisumu 

Credit Administrator

    Credit Collections Associate Field Fraud Risk Officer Credit Collections Associate – Kisumu Credit Administrator

    About the Role 
    Reporting to the Collections Manager the ideal candidate will ensure all approved and disbursed PayG loans are fully repaid as stipulated in the terms and conditions to prevent loss to the business due to non-repayment.
    Key Responsibilities

    Project relevant trends that affect the collectibles of the PayG portfolio in early arrears and isolate potential problem areas. 
    Conduct field customer visits (on a need basis) and telephone calls to follow up on payments and collect from PayG debtors.
    Ensure over 1-90-day arrears management for all disbursed PayG loans is fully executed.
    Ensure weekly arrears reports are prepared for all the Relationship Managers & regions and follow with them to ensure full repayment.
    Ensure an up to date register on loan related insurance claims is maintained and ensure prompt reimbursement from underwriters.
    Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels for the credit collection Relationship Managers.
    Generate compliance and risk reports for use in decision making and performance appraisals.
    Perform any other duties within the scope of this position.

    Knowledge and skills for the Role

    Business related degree, CPA qualification is an added advantage.
    At least 2- -3 years experience in debt collection and recovery environment (Practical experience in Lending and recovery).
    Knowledge in credit management and banking is an added advantage.
    Capable and willing to work extended hours
    Excellent interpersonal skills with good leadership skills.
    Evidence of well-developed organizational skills and the ability to meet strict deadlines.
    Knowledgeable on the Financial services, Micro Finance and consumer lending sectors is a must.
    Sound verbal communication skills including the ability to negotiate respectfully and assertively 
    Accuracy and attention to detail.
    Demonstrated ability to quickly learn new systems and processes.    
    Demonstrated commitment to service excellence.
    Proficiency in GSuite, Microsoft Office

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Debt Recovery Officer – Eldoret 

Sales Team Lead – Homa Bay

    Debt Recovery Officer – Eldoret Sales Team Lead – Homa Bay

    Key Responsibilities

    Be accountable for reducing delinquency for assigned accounts
    Ensure allocated accounts are monitored on a daily basis and appropriate actions are taken to ensure that the collection portfolio remains within acceptable limits through the application of sound credit judgment within SunCulture PAYG credit policy guidelines.
    Investigate and resolve any customer queries and complaints through verbal or written correspondence in line with SunCulture PAYG credit policies.
    Issue out demand letters at field level to defaulters with the aim to get payments back to normalcy.
    Record new commitment to repay the debt (PTPs), determine if the debt can be collected, and accordingly recommend/initiate the recovery process.
    Contact defaulting customers either by calling or visiting them with an aim of negotiating a settlement of the arrears.
    Initiate repossession of SunCulture assets as necessary.
    Achieve the monthly collection targets as assigned by the supervisor
    Identify and escalate deceased or disabled customers to the Head of Credit for review or collection termination.
    Ensure all work queues are acted upon.
    Conduct field visit assessment before visiting the market areas.
    Manage relationships with local authorities and Security Officers
    Plan and organize field collection drives across all regions
    Conduct monthly reporting as per portfolio performance on delinquency.

    Knowledge and skills for the Role

    Diploma or degree in Debt collection and Management, Business Information Science, Finance or Accounting
    At least 3-6 years’ work experience in debt collection in microfinance, the solar industry, or related organization
    Knowledge of relevant legal requirements and processes in microfinance and credit collections  environment or any other financial institution
    Evidence of well-developed organizational skills and the ability to meet deadlines.
    Integrity and ability to work in consumer finance with small scale farmers across Kenya
    Sound verbal communication skills including the ability to negotiate respectfully and communicate the rationale for decisions made.
    Target driven, self-starter, and problem solver
    Demonstrated ability to follow policy and procedures.
    Sound judgment, analytical, and decision-making skills.
    Accuracy and attention to detail.
    Demonstrated ability to quickly learn new systems and processes.    
    Demonstrated commitment to service excellence.
    Proficiency in GSuite, Microsoft Office

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Team Lead – Webuye

    Sales Team Lead – Webuye

    About Role
    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.
    Responsibilities
    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Sales Team Lead

    Sales Team Lead

    About Role

    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.

    Responsibilities
    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success  in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Sales Team Lead – Webuye

    Sales Team Lead – Webuye

    About Role

    As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.

    Responsibilities

    Recruitment and training.

    Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
    Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

    Team Management

    Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
    Track Lead generation and selling processes of the sales agents
    Coordinate aftersales customer service to ensure brand strength

    Sales

    Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
    Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
    Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

    Does this sound like you?

    Proven experience in a sales role in the energy sector
    Proven track record of successfully meeting sales quota
    Strong leadership abilities and outstanding interpersonal skills.
    Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
    Ability to work under deadline pressure and meet targets.
    Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
    Independent thinker with proactive decision-making capabilities
    Comfortable with ambiguity and experience working in a dynamic environment
    Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
    Be organized and be an expert in time management- both at personal and team levels
    A diploma or degree is an added advantage.

    Apply via :

    sunculture.freshteam.com

  • Procurement Associate 


            

            
            Telesales Agent

    Procurement Associate Telesales Agent

    About the role:

    In this role, you will play a key part in strategic sourcing, collaborating with cross-functional teams to identify procurement needs, conduct market research, and develop sourcing strategies that align with our organizational goals. Your negotiation skills will be crucial as you engage with suppliers, negotiate contracts, and establish favorable terms and conditions that maximize value for our organization.

    Key Responsibilities:

    Assist in the procurement process- Collaborate with cross-functional teams to understand their procurement needs, gather requirements and develop specifications for goods and services.
    Assist in conducting market research-Identify potential suppliers, evaluate their capabilities and assess market trends to support informed purchasing decisions.
    Participate Supplier selection and negotiation-Evaluate supplier proposals, negotiate pricing and contractual terms and select suppliers based on their ability to meet quality, delivery, and cost requirements.
    Assist in purchase order management- Generate and process purchase orders, track delivery schedules, resolve discrepancies and ensure timely receipt of goods and services.
    Contract administration- Maintain contract files, monitor contract performance, and facilitate contract renewals and amendments.
    Vendor relationship management-Assist in building and maintaining positive relationships with suppliers, address supplier inquiries and resolve any issues that may arise.
    Assist in Compliance and risk management- Ensure procurement activities adhere to applicable laws, regulations and company policies. Identify and mitigate procurement risks, such as supply chain disruptions or vendor non-compliance.
    Data analysis and reporting- Collect and analyze procurement data to identify cost-saving opportunities, track key performance indicators (KPIs) and prepare regular reports for management.
    Analyze pricing proposals, conduct cost comparisons, and identify cost-saving opportunities through negotiations alternative sourcing.
    Supplier performance evaluation-Establish key performance indicators (KPIs) for suppliers, monitor their performance against set metrics, and provide feedback to suppliers to drive continuous improvement.
    Sustainability and ethical sourcing- Collaborate with suppliers to ensure compliance with sustainability and ethical sourcing standards such as environmental regulations, labor practices, and diversity and inclusion requirements.
    Contract management- Support the contract lifecycle including drafting and reviewing contracts, managing contract renewals and extensions and ensuring compliance with contract terms and conditions.
    Perform other duties as assigned by line manager

    Does this sound like you?

    Are you passionate about driving efficiency, optimizing procurement processes, and making strategic sourcing decisions? If so, this opportunity may be a perfect fit for you. We are seeking individuals who are motivated, detail-oriented, and possess strong negotiation and analytical skills. If you thrive in a fast-paced, collaborative environment and are eager to contribute to cost optimization and supplier relationship management, we encourage you to apply.

    Qualifications:

    Bachelor’s degree in business administration, supply chain management, or a related field. Advanced degrees or professional certifications are advantageous.
    Proven experience in procurement, supplier management, and contract negotiation.
    Strong knowledge of procurement principles, practices, and regulations.
    Excellent negotiation, communication, and interpersonal skills.
    Analytical mindset with the ability to conduct cost analysis and utilize data-driven insights.
    Proficiency in procurement software and enterprise resource planning (ERP) systems.
    Familiarity with sustainability and ethical sourcing practices.
    Leadership abilities, including the capacity to manage a team and drive procurement excellence.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Distribution Associate 


            

            
            Warehouse Assistant

    Distribution Associate Warehouse Assistant

    About the role:

    SunCulture is looking for an enthusiastic Distribution Associate to support end-to-end order fulfillment in the Supply Chain department. He/She should be well versed and tech-savvy with the ability to work with ERP systems and CRM software, Clear understanding of warehousing operations. Strategic thinking and analytical skills will be crucial in optimizing order movement, minimizing costs, Keen to details and ensuring smooth operations.

    Key Responsibilities:

    Execute order processing and ensure proper dispatch of products is done with the right items and timelines upon receipt and 24hrs turn around time is achieved.
    Logistics Coordination:-Coordinate transportation and logistics activities, including arranging dispatches, tracking shipments, and working with 3PL to ensure timely delivery.
    Data analysis: analyze supply chain data to identify trends, patterns, and areas for improvement.
    Reverse Logistics- Manage, document and account for all returned kits from customers or repossessed
    Daily physical & System stock recon with the warehouse Supervisor.
    Troubleshoot and resolve customer issues relating to the supply of SunCulture kits.
    Implement the best practice in the supply chain dispatch process.
    Supports the overall workflow of supply chain inventory and distribution, by analyzing and troubleshooting the automation process
    Cyclic  inventory reports & participate  in regular inventory stock take to ensure variances are minimized
    Cross-functional coordination with  Payg, Sales & After sales team for clear alignment of orders as they are captured to our system
    Any other duty as may be assigned by the line manager

    Does this sound like you?

    Holds a Degree/Diploma qualification preferably in Supply chain,Procurement  or a related field
    Solid experience in data analytics and can handle high-level reporting
    Ability to manage and use the data to forecast and plan orders as per demand.
    Knowledge and working experience with robust CRM and ERP systems
    Excellent communication skills
    Ability to work  under minimal supervision
    Must be a self-motivator and self-starter who is resourceful and have a roll-up-sleeves mentality;
    Exhibit excellent technical, interpersonal, and analytical skills.
    Solid time management skills. 
    Must be able to effectively engage stakeholders

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Inventory and Planning Manager

    Inventory and Planning Manager

    About the role:

    We are seeking a highly organized and detail-oriented individual to join our team as an Inventory and Planning Manager. In this role, you will be responsible for overseeing all aspects of inventory management, demand forecasting, and supply chain planning. Your strategic thinking and analytical skills will be crucial in optimizing inventory levels, minimizing costs, and ensuring efficient operations.

    Key Responsibilities:

    Demand Forecasting-Ensure sufficient buffer stock & raise order based on quantity of goods in transit and lead time required from suppliers
    Establishing and maintaining a process oversight framework by creating forecast advance spreadsheets and facilitating transparent communication with the finance team
    Data Analysis and Reporting- Provide regular reports on inventory levels, stock accuracy for all warehouses, demand forecasting accuracy, and other relevant KPIs. 
    Inventory Management-Monitoring inventory levels, analyzing demand patterns, and making data-driven recommendations for replenishment or reduction.
    Weekly payment reconciliation for all international suppliers and advice Finance accordingly
    Cross-Functional Collaboration- Working closely with various departments such as Sales, Marketing, Finance,  and Customer Service to align inventory strategies with business objectives and ensure necessary reconciliation are carried out.
    Generate comprehensive reports on inventory performance, discrepancies, and trends to provide insights for management decision-making
    Ensure Proper Coordination is maintained with suppliers to achieve timelines set with production
    Supports the overall workflow of supply chain inventory and distribution, by analyzing and flagging any risks within the chain
    Develop, monitor and maintain stock movement metrics within the Supply Chain. Stock movements metrics such as stock Turnover/movement and take charge of repossessed items.
    Any other duty as may be assigned by the line manager 

    Does this sound like you?

    Are you passionate about driving efficiency, A strong analytical mindset, exceptional attention to detail, and strategic thinking? Someone who is problem-solving and has a collaborative approach to work. Effective communication and leadership skills, along with a solid understanding of inventory management principles and supply chain best practices. 

    Qualifications:

    Bachelor’s degree in supply chain management, logistics, business administration, or a related field.
    5yrs + Proven experience in inventory management, demand planning, or supply chain management, preferably in a managerial role.
    Strong analytical skills and proficiency in using inventory management software and tools.
    Excellent understanding of forecasting techniques, inventory control methods, and supply chain principles.
    Advanced knowledge of Excel or other data analysis tools.
    Ability to interpret complex data, identify trends, and make data-driven decisions.
    Exceptional organizational and multitasking abilities to manage multiple projects simultaneously.
    Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams, vendors, and stakeholders.
    Strong leadership skills and the ability to motivate and inspire a team

    Apply via :

    sunculture.freshteam.com