Website: Website www.isonxperiences.com/
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Content Moderator- 50 Positions
The Content Moderator is responsible for overseeing and managing the quality and appropriateness of user-generated content across digital platforms, ensuring that it aligns with established societal norms, consumer regulatory guidelines, website guidelines and compliance Duties & Responsibilities Monitor and review user-generated content daily to ensure compliance with community guidelines. Collaborate with legal and compliance teams…
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Content Moderator- 50 Positions
The Content Moderator is responsible for overseeing and managing the quality and appropriateness of user-generated content across digital platforms, ensuring that it aligns with established societal norms, consumer regulatory guidelines, website guidelines and compliance Duties & Responsibilities Monitor and review user-generated content daily to ensure compliance with community guidelines. Collaborate with legal and compliance teams…
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Customer Care Executive (E-commerce) Content Moderator
Qualification: BA/BSc/HND. Experience: At least 1 year in customer service under an ecommerce process. Job Description: iSON Xperiences Kenya is looking for motivated and experienced E-commerce Customer Care Executives to join our team in Westlands. The successful candidate will be responsible for handling customer inquiries, resolving issues, and ensuring a seamless customer experience for our…
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Customer Service Executive (Debt Collection)
Job Description: ISON Xperiences Kenya is seeking motivated and experienced Debt Collection Specialists to join our team in Westlands. The successful candidate will be responsible for ensuring collection targets are met, advising on areas of improvement, and maintaining positive relationships with clients. Key Responsibilities: Contacting debtors to collect outstanding payments Negotiating repayment plans with debtors…
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Assistant Manager, Operations (Collections)
Job Location:WESTLANDS Location:WESTLANDS Job Number: KE00013 Agreement Type: Contract iSON Xperiences Kenya has vacancy for an Assistant Manager, Operations (Collections) who will be responsible for managing multiple mandates according to the client’s SLA, develop objectives for day-to-day collections activities, analyse daily, weekly and monthly statistics and trends to maximize collections, ensure collection targets are met, advise on…
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Customer Care Executive – Offshore
ISON Xperiences Kenya has vacancy for experienced Customer Care Executives (OFFSHORE) to deliver exceptional customer care and technical resolution support. The primary focus of the Customer Care Executive (OFFSHORE) will be to assist; trouble shoot; and resolve customer queries. KNOWLEDGE, SKILLS AND ABILITIES Minimum of a technical degree from a recognized university e.g. computer science,…
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Assistant Manager-Facility and Administration Senior IT Desktop Support Assistant Manager-Operations
The assistant manager – facility and administration will oversee facilities management, transport arrangement, international travel arrangement including working work permits and visa processing, administration activities and occupational health and safety. In addition, the incumbent will be responsible for ensuring implementation of administration process and procedure including Occupational Health and Safety compliance and risk management. Description…
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Customer Care Executive
POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers. DUTIES AND RESPONSIBILITIES Build rapport with customers by handling each and every customer call in…
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Customer Care Executive
POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers. DUTIES AND RESPONSIBILITIES Build rapport with customers by handling each and every customer call in…
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Business Development Manager
iSON Xperiences one of the largest BPO service provider in Africa has a vacancy for a Business Development Manager – GOLD VISA IMMIGRATION PROGRAMME to be based out of our Kenya office. Duties and Responsibilities: Initiate contact with potential customers; including cold calling potential leads to market a residency by investment scheme to potential investors…