Jobs Kenya

Website: Website www.ifrc.org

  • Staff Health Coordinator

    Staff Health Coordinator

    Job Purpose

    Act as the focal point for staff health issues and follow-up on individual cases who require medical attention.
    Advisory role for all health staff related issues during COVID-19 in the African Regional Office and across the Africa region
    Make recommendations on how IFRC EVD should manage staff health issues effectively and with the needed care.
    Draft and review communication related to staff health and infection, prevention, and control for COVID-19 and any other infection disease, disseminating to staff across the Africa Region. Ensure communication is in line with corporate practice, aligns with existing policies and procedures, and reflects the advice of external health agencies that IFRC is either following or works with closely.
    Provide guidance to senior management on infection, prevention, and control measures to be adopted at the Africa Regional Office
    Support the review of business continuity plans in close coordination with the BCP surge delegate

    Job Duties & Responsibilities 1

    Prevention

    Context-specific Health risks assessment
    Identify the health risks specific to Africa regional office and IFRC countries/clusters offices and discuss them with head of operations in order to evaluate the specific preventive measure (i.e. endemic disease, outbreaks, collapse of the health system).
    Reduce the impact of environmental risk directly linked to working and living places in the office premises and the delegate residents.
    Disseminate information from authorities and any regulatory body related to COVI-19 and any other emergency medical emergency
    Liaise with HR Team in the Regional office and HR focal points in the Country offices and country clusters to ensure consistent messaging and advice.
    Clarify immediately incorrect information on COVID-19, following WHO and IFRC guidelines.
    Submit COVID-19 documents to internal platforms, such as Teams, used by IFRC to disseminate messages and share most recent documents.

    Health Briefings and Debriefings

    Individual/collective health briefing for new staff arriving in the Federation, advising on specific local health risks (mental and somatic health) and on avoidable behavioural risks.
    Briefing on management of medical emergencies (medical helpline, external services of emergency services, referral facilities, access to post-rape kits and first aid kit)

    Vaccination
    Ensure that vaccinations are complete for National staff
    Ensure that National employees exposed to professional risk receive adequate medication
    Ensure that all IFRC employees have access to information about risk of any disease, test and emergency treatment
    Medical screening/assessment
    Counselling for medical screening at recruitment of all future National staff and for “exposure missions”
    Monitoring of routine test for specific professional categories i.e. drivers’ eye
    Proceed with medical assessment for IFRC offices across the region
    Management of sick leave
    Monitor the sick leave certificates for both delegates and national staff as stipulated in the staff regulations
    First aid training & medical kits for staff
    Organize or train all staff on a regular basis on First aid
    Supervision of first aid kits (First aid kits during field trips, offices and residences: inventory, replenishment, storage, location.)
    Clinical care and emergencies
    Ensure and develop clear referral pathways for clinical care in Kenya. Working alongside the insurance companies
    Supporting Staff Health in Geneva to provide collaborated holistic care through the Staff Health network
    Assessment of referral facilities safety of access for all employees in Nairobi and Africa countries offices. A matrix of identified health facilities and related contacts is made available to all staff and regularly updated as needed.
    National reference structures for vertical program and for vaccinations are identified where appropriate

    Job Duties & Responsibilities 2

    Integration of Medical Contingency Plan (MCP) in the overall contingency plan of the Nairobi office and other countries/cluster offices.
    Case management, Medical evacuation and repatriation where necessary
    Run a 24/7 medical hotline for staff in Kenya
    Strict medical confidentiality is warranted towards individual medical information of all IFRC staff.
    Provide direct medical advice or to refer to external consultations as needed
    Standard IFRC guidelines should be applied in medical evacuation, accidents (including Post Exposure Prophylaxis) and illness of all staff.
    Direct Support is provided to Delegate or National staff assisted by IFRC Self-insurance through direct contact and follow up with local health providers. Employees are followed up individually when appropriate and when advice is sought.
    Stress management
    Post-incident and chronic stress management
    Ensure support to management in the implementation best institutional practices in stress management according to Institutional stress policy.
    Organization of peers support session in case of critical incidents according to Critical Incident Stress Management practices. This activity is organized in coordination with regional or HQ PSS.
    Primary evaluation of needs in order to make decision for evacuation
    Support staff with access to psychosocial support, ensuring clear communication on how staff are to access this support
    Psychological and sexual harassment in the workplace
    Ensure that all staff are informed about reporting mechanism in case of sexual harassment in the workplace according to IFRC guidelines and offer medical support if needed.
    Health insurance
    Liaising with Staff Health Geneva to ensure emergencies are streamlined
    Compliance with procedures related to medical insurance
    Case management for all staff is handled according to the relevant IFRC procedures for Delegates and National staff contracts (i.e.: ensuring that employees use the medical facilities selected, the request of the use of other facilities/specialists is case by case examined, ensuring that medical invoices for illnesses for National staff and their families are authentic and consistent with the prescription and clinical history)
    The arrangements regarding health insurance for employees and volunteers are explained
    The arrangements regarding health insurance for National staff are updated and adapted according to needs (i.e.in case change of reference structures and or new emerging needs).
    Support is provided for the administrative tasks related to staff health cases in strict medical confidentiality.
    Monitoring and evaluation
    Collect general medical data, produce a quarterly report and contribute to the client satisfaction monitoring in terms of their level of satisfaction and potential improvements to be made. The results of the analysis will be shared with all those involved with a view to continually improving the quality of the services provided
    Responsible for implementation of the national staff health policy

    Education
    Advanced university degree (master’s or equivalent) in nursing or medicine
    Experience

    Minimum 5 years’ experience in a similar function (nursing/medical & administration)
    Qualification and experience in general practice care or previous experience of Staff Health
    Experience working in a medical facility
    Experience working in an emergency operation

    Knowledge, Skills and Language

    Excellent interpersonal and communication skills
    Ability to work in a multi-cultural environment
    Stress management
    Teamwork and cooperation
    Tact, discretion, and confidentiality
    Fluently spoken and written English and French
    Good command of another IFRC official language (French, Spanish or Arabic)

    Competencies and Values

    National Society Relations
    Diversity
    Teamwork
    Communication
    Professionalism
    Accountability

  • Regional Operations Manager (Lead) COVID-19

    Regional Operations Manager (Lead) COVID-19

    Job Purpose

    Under the overall guidance and supervision of Reg. Head of DCPRR unit, the Regional Operations Manager will assume lead role of IFRC’s COVID-19 operation across the sub-share for providing roust operational support to African NSs through IFRC’s CCST and country offices. Key to the position will be providing support to African National Societies in the management of the ongoing emergency response, ensuing close coordination with Movement actors, coordinating actions amongst different Units within the IFRC at the regional- and sub-regional-levels, and contributing to building the capacities of ANS throughout the implementation of the response operation phase.

    Job Duties & Responsibilities 1

    Initiate, plan and mobilise IFRC resources in support of assessment, planning, and implementation of the emergency response operations in Africa.
    Supervise IFRC technical leads to ensure they work closely with the managers of relevant departments in all related programming roles and responsibilities, providing advice and recommendations that carefully consider local capacity and context.
    Build alliances and partnerships with other emergency actors to enhance the implementation of the emergency plan of action. Support, the NS’ to enhance their position vis a vis the national and international coordination mechanism.
    Support IFRC technical leads to develop programme approaches which strengthen and develop the National Society’s structures, capacity and performance; analyze and understand their current strengths and weaknesses and to ensure provision of necessary technical and material support particularly in relation to the ongoing crisis.
    Promote and assist the integration of humanitarian priorities and interventions within all relevant programming divisions
    Ensure that the response is based on frameworks and approaches that are consistent with or have considered national and international standards and guidelines, as well as IFRC policies, procedures and tools.
    Assist the NS’, Movement and external partners in the achievement of planned outcomes and deliverables following quality standards, in a timely fashion, and within budgets.
    Ensure a robust and coherent monitoring of the situation and its potential evolution and ensure that humanitarian interventions are responsive to current and emerging needs and threats.
    Work with the Regional DCPRR Unit and COVID-19 Response team to develop, implement and review contingency planning for identified threats in operational areas, as well as the development of capacities within the NS for emergency response. Integrate Preparedness for Effective Response (PER) approach into response operations.
    Work closely with the Public Health in Emergencies technical focal point at the Africa Regional Office
    Support the establishment of an effective information management system for the response, including statistics.
    Work with PMER leads in IFRC and the NS’ to ensure that planning and reporting requirements are met in a timely and efficient manner. Ensure timely issuance of high quality SitReps, operations’ updates and required reports.
    Ensure effective use of operation’s monitoring tools, operations status tracking system and tools and ensure adherence of Key Performance Indicators (KPIs) of assigned operations, develop operations risk registers and support implementation of operational risk mitigation measures.
    Ensure sound financial management is applied to all Federation-assisted programmes,
    that budgets are monitored, and any problems identified, and solutions implemented in timely and effective manner.
    Manage operational budgets to ensure that expenditure relating to IFRC-supported operations is within income and approved ceilings, in compliance with IFRC finance procedures and in line with donor earmarking requirements.
    Represent IFRC with relevant senior internal and key external relationships, country and Region offices, PNS, ICRC, donors, host government, the UN, other INGOs and the media.

    Job Duties & Responsibilities 2

    None
    Education

    University degree in relevant area
    Basic Delegates Training Course or IMPACT. FACT, ERU, RDRT training or equivalent experience and technical competencies

    Experience

    At least 8 years of disaster management experience, including managing staff
    Field experience in coordinating and managing disaster and crisis management or public health emergency management projects and activities especially population movements
    Experience in project cycle management including proposal development, budgeting and reporting, monitoring and evaluation
    Good knowledge and relevant work experience in the regional context
    Work experience with RC/RC

    Knowledge, Skills and Language

    Effective team and project management skills
    Good analytical skills and solution-oriented
    Good mentoring and capacity development skills
    Ability to work well in a multicultural team
    Excellent stress management skills
    Demonstrated accountability

    Competencies and Values

    Respect for diversity; Integrity; Professionalism; Accountability
    Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust
    Strategic orientation; Building alliances; Leadership; Empowering others

  • Finance Analyst (Bilingual)

    Finance Analyst (Bilingual)

    Internal Control and Risk Management

    Screening through monthly original supporting documents and field returns from country office and feedback if there were any discrepancies or anomalies.
    Carry out field missions to country office at least once or twice a year as pre-audit measure to ensure finance functions and controls are in place.
    Review internal controls through the review of monthly financial documents, provide feedback to the country finance and head of office on control weaknesses identify top risks facing a country office and support the office to address the same.

    Financial Reporting

    Preparing the cash request analysis, reviewing the project management status report and highlighting issues to follow up.
    Reviewing the cash requests from cluster and country offices including preparing the cash request analysis and ensuring adequacy of documents attached before onward transmission to Geneva
    Being the go-between person between Geneva and field offices in Africa on all finance related matters – all issues from the field touching on finance must be dealt with by the finance analyst before onward processing to Geneva.

    Audit and Compliance

    Ensure opening and maintaining the codes in APPLE by regular updating of project information and linking of codes.Being the contact person for all audits e.g. KPMG audits, SIDA audits, ECHO audits, coordinating the audits, submission of documents and answering any audit queries raised.
    Conducting budget-holder training on financial management, financial reporting, compliance, controls, KPI monitoring.
    Review compliance to IFRC policies e.g. finance, contract, procurement, consultancy policies. Highlight areas of non-compliance and advise country and cluster offices on the same including advising on action plans to address issues raised.

    Financial Management

    Validating the accuracy of information on budget and PEAR ceiling before loading into the system.
    Validating various agreements, contracts, MoU and staff request as per the contract matrix and authorisation procedure.
    Support cluster and country finance teams to ensure proper financial management systems are in place.

    Monitoring

    Monitor monthly closing of each country office by reviewing the balance sheets, checking the exception reports and validating the financial information
    Monitoring the KPIs reflected on monthly financial report and following up with country finance staff to ensure adequate action is taken to minimise the risk or exposure. If needed message will be escalated to project manager and head of office.
    Monitoring and follow up of audit recommendations for the cluster and country offices under management.
    Conducting monitoring visits to Cluster and Country offices

    Procurement

    Highlight any procurement control gaps or anomalies noted
    Assist regional logistics unit (RLU) in flagging procurements above CHF 50,000 in the region

    Staff Management

    Monitor finance staff in cluster and countries to ensure tasks and functions are completed within acceptable levels of quality and compliance and escalate any issues identified to the Head of finance.
    Provide technical advice in the recruitment and training finance staff to ensure tasks and functions are completed in a timely and efficient manner.
    Provide technical appraisal on country finance staff performance.
    Training new and old staff on financial & administrative procedures and policies.
    Provide continuous guidance, advice and support to finance and administration staff in cluster and country offices.
    Act for the Regional Head of finance and administration in his absence.

  • Protection, Gender and Inclusion Senior Officer

    Protection, Gender and Inclusion Senior Officer

    Organizational Context
    The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, reaching 150 million people each year through its 190 member National Societies. The Organization acts before, during and after disasters, crises and health emergences in order to meet the needs and improve the lives of vulnerable people. Our work is guided by seven fundamental principles (humanity, impartiality, neutrality, independence, voluntary service, unity and universality), policies and by Strategy 2020, which voices our collective vision and determination to move forward in tackling the major challenges that confront humanity in the present decade. The IFRC Secretariat has a decentralized structure: five regional offices (each with several CCST and country offices reporting to it) covering the globe and responsible for frontline delivery through National Red Cross and Red Crescent Societies, backed by the Secretariat HQ based in Geneva.
    Job Purpose

    Strategy 2020 guides the actions of the IFRC. It defines three strategic aims for the IFRC and its member National Societies, in order to align under a common vision: 1. Save lives and help people prepare for and recover from disasters and crises. 2. Enable safer and healthy living, and make better provision for marginalised people 3. Promote social inclusion and a culture of non-violence and peace The IFRC Strategic Framework on Gender and Diversity Issues 2013-2020, which aligns with Strategy 2020, guides the Protection, Gender and Inclusion work within the IFRC. It emphasizes the need to address the root causes and social determinants of gender inequality and sexual and gender-based violence, as well as social inequality based on diversity factors (ethnicity, disability inclusion, migration status, age, etc). Further, the IFRC’s Protection, Gender and Inclusion approach is underpinned by commitments made in Resolution 3 of the 32nd International Conference of the Red Cross Red Crescent to Prevent and Reduce Sexual and Gender-based Violence, as well as through its operational guidance, the IFRC Minimum Standards for Protection, Gender and Inclusion (2018). The Protection Gender and Inclusion (PGI) Senior Officer will provide strategic technical advice and guidance to African National Societies and IFRC regional office and CCST and country offices. The PGI Senior Officer ensures that IFRC coordinated emergency operations and National Society programmes promote the dignity, access, participation, and safety of all girls, boys, women and men based on their different needs, capacities and vulnerabilities, and without discrimination based on age, gender, disability, religious, race, or legal status. In addition, the PGI Senior Officer will support National Society and IFRC teams to enhance the impact, reach and efficiency of emergency response operations and development programmes through the integration and coordination of PGI activities and approaches. This includes PGI mainstreaming, advocacy, programme design, staff support and training, and strengthening community relationships. The PGI Senior Officer ensures there is operational capacity to identify protection risks including violence against children and sexual and gender-based violence and take action to prevent, mitigate and respond to violence, exploitation and abuse, including appropriate reporting and referral mechanisms. The role of the PGI Senior Officer is to mobilise and ensure quality programme (human, financial) resource for PGI work.
    Job Duties and Responsibilities

    Provide strategic technical advice and raise awareness and commitment on protection, gender and inclusion (PGI) issues among African National Societies and IFRC Africa regional office and CCST and country offices
    Lead efforts regionally to establish and continuously develop and refine more effective, efficient and consistent systems for PGI integration in IFRC and National Society operational plans and activities.
    Advocate and share lessons learnt for PGI issues with key stakeholders internal and external to the RCRC movement to ensure appropriate awareness of PGI issues and how RCRC teams are responding to PGI risks and needs.
    Have a technical oversight of PGI initiatives and lead translation of existing guidelines into action at the National Society HQ and branch level
    Mobilize, facilitate and provide substantive inputs, including applying for funds in line with corporate guidelines and manage the fund-seeking efforts from public and private sector, international agencies, all in close consultation with PRD;
    Forge/implement strategic partnerships with National Societies and external partners, governments, private sector, voluntary sector, academia, NGOs and CSOs;
    Ensure improved mainstreaming of PGI into all IFRC emergency response operations in Africa through rollout of tools, field deployment and capacity-building of PGI surge personnel (in collaboration with programmes and operations team and different sectors)
    Coordinate PGI integration in Appeals and DREFs through application of IFRC Minimum Standards and related guidance (incl. PGI marker)
    Build PGI surge response capacity within the Africa region by organising and facilitating PGI in Emergencies training for surge personnel and ensuring continuous follow up and mentoring.
    In coordination with global PGI in emergencies Coordinator, act as a technical line for PGI surge personnel deployed to IFRC coordinated emergency response operation in the Africa region as well as PGI staff in CCST/COs.
    Design and facilitate training and briefings on different aspects of PGI for IFRC and National Society leadership, staff and volunteers.
    Ensure that mechanisms are in place to tackle gender inequalities, sexual exploitation and abuse, sexual and gender-based violence (SGBV) and other interpersonal violence in emergency operations and development programmes.
    Provide day-to-day management and coordination of project activities including timely and quality delivery of all project outputs and prepare project work plans, reports (including Final report and their presentation to donors) and official correspondence;
    In coordination with the global PGI team, represent IFRC in external technical working groups, networks, and intergovernmental forums ensuring new and strengthened partnerships with external agencies and stakeholders in the region.
    Actively participate in and represent the Africa region in the Red Cross Red Crescent global gender and diversity and protection networks.
    Function as an effective team member in IFRC Africa regional office and support in achieving the objectives of the IFRC office.

    LATERAL RELATIONSHIPS

    Establish and ensure effective working relationships with the other delegates.
    Ensure effective working relationships with National Society counterparts and leadership.
    Ensure effective working relationships with technical and service departments at regional and zonal level.

    Education

    Relevant university degree or similar professional qualification (gender, international relations, law, human rights, etc.)

    Experience

    4 years of experience in a PGI related role (protection, gender, sexual and gender-based violence, disability rights), including proven track record in leading and delivering tools, and technical advisory outcome.
    Demonstrated coordination or team management experience in an organization within the Red Cross and Red Crescent Movement, or in an international organization or NGO.
    Possesses a broad understanding of global humanitarian issues, and international humanitarian standards for Protection, gender and inclusion in disaster response.
    Possesses working knowledge of protection, gender and inclusion issues in humanitarian and development settings, specifically in the context of Africa.
    Experience with the Red Cross / Red Crescent.
    Experience with other international organizations, large NGOs and/or governmental development agencies.

    Knowledge, skills and languages

    Ability to facilitate trainings and workshops on technical matters.
    Good analytical skills.
    Ability to multi-task and work under pressure.
    Ability to deliver multiple activities with a degree of diversity; ability to create integration across these activities.
    Ability to complete tasks with minimal supervision.
    Ability to work on MS applications e.g. Word, Excel and PowerPoint.
    Ability to facilitate trainings and workshops on technical matters.
    Fluently spoken and written English.
    Good command of French.

    Competencies and values

    Core competencies:
    Accountability
    Diversity
    Integrity
    Team work
    Communication
    Innovation
    Trust building
    Empowering others and National Society Relations.

  • National Society Development Manager

    National Society Development Manager

    Work with IFRC Cluster and Country offices to ensure high quality NSD support to National Societies

    Maintain good working relationships and ensure timely two-way communication with field colleagues managing National Society development at Cluster and Country level
    Work with field colleagues individually and collectively to ensure a coherent IFRC NS development offer to all National Societies in line with the 2013 NS development Framework
    Be Regional focal point for use of the OCAC tool and ensure and monitor follow-up of OCAC phase one workshops at field level, liaising with the Geneva NSDSAC team as appropriate
    Be Regional focal point for National Society statutes revision process, liaising with the Joint Statutes Commission as appropriate
    Provide a developmental perspective to supporting National Society accountability development, as well as to National Societies in integrity crisis
    Be Regional focal point for the Capacity Building and Empress Shoken Funds, liaising with the Geneva NSDSAC team as appropriate
    Be Regional focal point for leadership development initiatives, liaising with the Geneva NSDSAC team as appropriate

    Work with IFRC functional departments to ensure high quality NSD support to National Societies

    Maintain good working relationships and ensure timely two-way communication with Geneva colleagues overseeing functional support to National Societies
    Work with these colleagues individually and collectively to ensure a coherent IFRC NS development offer to all National Societies in line with the 2013 NS development Framework

    Support other Movement actors and other interested actors to ensure high quality NSD support to National Societies

    Maintain good working relationships and ensure timely two-way communication with other Movement actors overseeing programmatic and functional support to National Societies
    Work with these colleagues individually and collectively to ensure a coherent IFRC NS development offer to all National Societies in line with the 2013 NS development Framework

    Maintain, develop and share relevant learning related to National Society development

    Maintain up to date personal expertise in at least two specialist areas of National Society development and act as a focal point for the regional NSD team and other stakeholders in these areas
    Lead processes to expand and share NSD knowledge through development of research, case studies, training, etc. and identify, document and validate relevant knowledge and learning and making it available to National Societies and their Movement partners. Collect, document and validate outcomes and learnings of individual support interventions and aggregate the data and findings to higher levels
    Collate relevant data through OCAC, FDRS and other existing data collection systems and analyse and interpret key patterns and systemic organisational weaknesses, to better focus the secretariat’s support to National Society development
    Assure quality of new IFRC and other tools, and their alignment with the 2013 National Society development Framework

    Lead development of peer support modalities within IFRC

    Work with Cluster and Country focal points to systematically leverage NS development expertise within National Societies and non-Movement actors

    Provide surge OD expertise to support field colleagues when required

    In coordination with Cluster and Country colleagues, be available to carry out missions to individual NSs to support / complement Regional strategies

    Contribute to an effective, high quality global NS development team

    Be accountable to your team manager by providing progress reports on results against objectives, and risk analysis.
    Be flexible in your work definition according to needs and targets, and work to improve team efficiencies and effectiveness
    Be a pro-active team member fostering a customer service-oriented culture, critical thinking and continuous improvement, innovation, high performance and cost effectiveness
    Foster a supportive and mutually respectful environment with colleagues in the Secretariat, Regions and National Societies.

  • Head of Unit – Partnerships and Resource Development

    Head of Unit – Partnerships and Resource Development

    Job Purpose
    Reporting to Deputy Regional Director, the Partnerships and Resource Development Head of Unit, (PRD HoU), supports the implementation of the IFRC Africa Road Map 2017 – 2020, the Federation Wide Resource Mobilization Strategy and the country, cluster and regional plans to raise funds, mobilize support for National Societies and build the capacity to fundraise among African National Societies. He/She is a member of the Africa Region management team, working within agreed strategic priorities, fully involved in the region’s long term and annual planning/budgeting process, and, in the case of disasters, is a member of any task forces convened by the region office.
    He/She identifies, develops and coordinates resource mobilization opportunities for National Societies (NS) and IFRC secretariat programmes, ensuring a Federation-wide RM approach in mobilizing funds for long term programmes of National Societies, as well as for disasters. He/she works to increase the funding coverage for all programs and proposes fundraising targets for operations and offices. The PRD HoU works closely with various functions of regional office to ensure appropriate strategy and tactics in the identification, cultivation and approach to fundraising leads.
    The PRD HoU will ensure relevant support, tracking and analysis and advise in the development and implementation of annual funding plans and outreach, maintain existing relationship with Red Cross Red Crescent Movement partners and build new partnerships with multilateral institutions and the private sector. Given current funding challenges and a diminishing market from partner NS, the HoU will provide systematic analysis and propose solutions to donor retention.
    Job Duties & Responsibilities
    Partnerships and Relations Management – Works with other units in the Africa Region office, IFRC cluster and country offices, and with National Societies and the Geneva Secretariat, to monitor publications, RFP announcements, cross-reference opportunities with identified fundraising leads, lead outreach to, analysis of, and relationship building with current and prospective partners, including but not limited to:

    Partner National Societies (multilateral and bilateral)
    Governments (always in cooperation with respective partner National Societies).
    Government agencies, such as the European Union, US Government, DFID, etc.
    Multilateral organizations, including Global Fund, Green Climate Fund, GAVI.
    Development Banks, including the African Development Bank, Islamic Development Bank, World Bank, etc.
    African Institutions including African Union and its regional economic commissions, IGAD, etc.
    Private sector
    Foundations – locally oriented and internationally oriented
    Knowledge management and strategy development
    Proactively identify, research and propose strategies and tactics for partnership development and fundraising.
    Stay current and inform colleagues and African NS on innovative finance strategies and trends in resource mobilization.
    Contribute to, leverage and expand the use of the secretariat’s Customer Relations System (CRM) and other information management and data tools to perform market research and analysis of donor trends
    Contribute to performance management and business intelligence by monitoring leads, proposals, contacts, wins and losses among proposals, and most importantly, to identify unit-specific key performance indicators.
    Assess and disseminate information and analysis of country, cluster and regional plan progress and advise corrective action.
    Work closely with Operations and Communications to provide analysis and strategic advice about the timing, messaging and targeting of outreach for fundraising purposes on emergency appeals and long-term development programs.
    Contribute and lead as needed the design outreach/publicity material geared towards partners and donors.
    Work with units in the Africa Region office as well as cluster and country offices to develop funding plans for all IFRC emergency appeals and long-term plans,
    Establish tracking sheets to track all incoming funding, including in-kind and bilateral support to appeals and programs.
    Maintain an overview of the funding situation of all current annual plans and emergency appeals in Africa Region, continuously identifying gaps in funding and funding priorities.
    Cultivate and secure opportunities with donors; work closely with technical and office leads to develop full proposals and draft concept notes.

    Job Duties & Responsibilities

    Capacity building of National Societies in resource mobilization:
    Provides support, expertise and tools to African National Societies in developing their capacities in domestic fundraising, so that each National Society can maximise its funding opportunities, through different funding streams, including government, multilateral and private funding (individual giving, including high net worth individuals, corporate and foundations).
    Facilitate knowledge sharing of RM expertise amongst African National Societies, including experience of good practice in partnership and relationship management, linking National Society to establish an Africa region fundraising network and to facilitate links with other region fundraising networks.
    Coordinate training and the provision of expertise and tools to country and cluster offices as well as National Societies in the region, to enable them to develop fundraising strategies and domestic fundraising programs in particular.
    Resource mobilization for emergency appeals and operational plans
    Take the lead in coordination of fundraising and resource mobilization activities for the region and support of country and cluster offices, including tracking for all pledges of funding, and taking part in task forces when convened
    Work with the PRD team in coordination of resource mobilization including partner/donor outreach, ensuing regular sharing of information with partners, and ensuring that funding information is kept up to date on CRM.
    Promote domestic fundraising of emergency appeals through aggressive marketing and dissemination, advice and support to NS and country and cluster offices
    Perform donor outreach and technical support to country and cluster offices
    Ensure dissemination of marketing materials, good quality proposals and grants management.
    Management and Coordination – He/She technically supervises all Africa region RM officers, to ensure that various donor stewardship activities are undertaken in a timely way, including the following activity.
    Pledge management, including efficient processing of all pledges for Africa appeals/plans according to established guidelines.
    Grant management, including guidance and support to all offices what receive grants
    Manage staff/delegates as required, ensuring compliance with all policy, procedure and expectations, providing quality assurance and accountability.
    Serve as the IFRC’s representative and focal point in donor outreach, working closely with communications and regional leadership team.

    Duties applicable to all staff

    Actively work towards the achievement of the IFRC Secretariat’s goals
    Abide by and work in accordance with the Fundamental principles of the Red Cross and Red Crescent Movement
    Perform any other work-related duties and responsibilities that may be assigned by the line manager

    Education

    University degree in relevant discipline (ex. g. International Relations, Humanitarian Affairs, Business Administration, Economics, Finance) (Required)
    Relevant professional training courses (Red Cross/Red Crescent related, humanitarian and development sector, management) (Preferred)

    Experience
    Required:

    At least 10 years working experience out if which 3 years relevant experience in managing relations with donors and partners
    Knowledge of Red Cross and Red Crescent Movement
    Experience of development and implementation of funding plans
    Experience writing concept notes and winning proposals to multilateral and/or government donors.
    Experience identifying and cultivating funding leads
    Experience representing an organization and pitching programs and proposals
    Experience managing and or using donor-related data to develop a fundraising strategy
    Experience asking for funds for humanitarian and development programs
    Experience performing market analysis for fundraising

    Preferred:

    Experience working with innovative finance or social enterprises
    Experience working with development banks
    Experience designing, leading or participating in domestic fundraising programs, including event-based fundraising, individual giving, approaches to high-net-worth individuals.
    Work experience with development banks, other international organizations, large NGOs and/or governmental development agencies
    Experience of working in Africa region
    Knowledge, Skills and Languages

    Required:

    Knowledge of development banks and multilateral donors
    Knowledge of and skills in tracking open calls for proposals from key donor institutions
    Expertise in marketing and sales strategies
    Expertise in developing concept notes and proposal writing
    Strong knowledge of information sharing tools
    Excellent English language writer
    Strong knowledge of reporting systems and guidelines
    Highly organised, with ability to work a strong team player
    Excellent communication skills
    Excellent networking and relationship building skills
    Strong budgeting and finance management skills
    Demonstrated skills in analytical and strategic thinking
    Strong writing and editing skills in English
    Fluent spoken and written English

    Preferred:

    Knowledge of individual giving programs
    Knowledge of domestic fundraising markets in Africa
    Knowledge and skills in using client relations management software
    Good command of another IFRC official language (French, Spanish or Arabic)

  • Knowledge Attitudes and Practices (KAP) Survey Intern for the Community Pandemic Preparedness Programme (CP3)

    Knowledge Attitudes and Practices (KAP) Survey Intern for the Community Pandemic Preparedness Programme (CP3)

    Details
    This program builds on existing tools and actions being taken by Red Cross members but also external partners. A number of activities will occur within the program focused on three workstreams: Community Preparedness, National Society Preparedness and Private Sector and Key Stakeholders Engagement.
    Job Purpose
    Evidence generation is an important focus across the program and is imbedded through baseline, close monitoring, and evaluation. At the outset a detailed baseline study is being designed, including a mixed-methods knowledge, attitudes and practices (KAP) study. The CP3 KAP Intern will work with the CP3 team in the Africa Region, to develop a KAP question guide and survey methodology investigating the baseline state of community epidemic and pandemic preparedness. The intern will pilot the survey in one or two countries that are implementing CP3, and develop the tools which can be applied in the other program countries. The intern will also be responsible for data compilation and analysis for the 8 countries who are part of the program.
    The CP3 KAP intern will be supported to develop their skills and knowledge in questionnaire development, survey design and primary data collection in a real-world setting, and gain knowledge of the suites of community epidemic and pandemic preparedness complexities. They will benefit from the support of public health experts in the regional and global CP3 teams.
    Job Duties and Responsibilities
    Develop a qualitative and quantitative questionnaire and survey methodology looking at community epidemic and pandemic preparedness variables. This will include:

    Desk review of existing IFRC and CP3 documents, including M&E frameworks to pull out key areas of focus for KAP survey.
    Develop KAP survey methodology, including sampling methodology with input from academic supervisor and IFRC.
    Develop KAP survey questionnaire and key informant questionnaire with input and guidance from IFRC.

    Develop toolkit for training of in-country KAP survey teams and recommendations on how to operationalize a CP3 KAP training package. This will include:

    Creating training tools linked to the KAP survey (related to sampling and survey implementation in the field)
    Developing training modules for team leaders to use when training survey teams
    Create a teaching module on accurate data entry and data verification which is to be carried out by team leaders at the country level.

    Put in place a system for data collection, analysis, and reporting. This includes:

    Creating a central database for KAP data for all 8 countries – in order to compare baseline and endline results, and between countries
    All training tools for data entry that will be needed by in-country staff
    Analysis of baseline data
    Final report on baseline KAP results

    Any other duties as appropriate and needed by the team.
    Education
    Required:
    University degree in a relevant area in process (i.e. public health, epidemiology) with academic supervision
    Experience
    Required:

    Experience of working in an office environment
    Relevant experience working or interning with a humanitarian organization (i.e. United Nations or NGOs)
    Experience of organising and helping to deliver training courses

    Preferred:
    Experience working with Red Cross/Red Crescent National Societies
    Knowledge, skills and languages
    Required:

    Knowledge of survey methodologies
    Knowledge of communicable diseases
    Data analysis skills in both qualitative and quantitative methods
    Good understanding of humanitarian or development sector
    Able to work on own initiative and solve problems
    Good interpersonal and communication skills
    Excellent verbal and written skills
    Willing to travel to support a field operation (if applicable)
    Self-supporting in computers (Windows, spreadsheets, word-processing)
    Fluently spoken and written English

    Preferred:

    Strong presentation, facilitation and training skills
    Good command of French Competencies and values
    Professionalism
    Communications
    Collaboration and teamwork
    National Society and customer relations
    Building alliances
    Accountability
    Creativity and innovation

  • Community Epidemic and Pandemic Preparedness Programme (CP3) – IM/GIS consultant

    Community Epidemic and Pandemic Preparedness Programme (CP3) – IM/GIS consultant

    Background
    Large-scale epidemics and pandemics pose a serious threat not only to global health security but also to countries, communities and individuals in their efforts to achieve resilience. Epidemics and pandemics affect all sectors, impacting routine health services, economic and food security, trade, education, civil order, communication, transportation, and many other areas of life. The threat of emerging infectious diseases, including those of zoonotic origin, and the increasing prevalence of diseases previously controlled by antimicrobials and vaccination efforts, is a cause for concern to the global health community. Communities play an important role in prevention, early detection and early response with regard to this threat.
    The International Federation of Red Cross and Red Crescent Societies (IFRC) has launched a new programme targeting community centric epidemic and pandemic preparedness utilising an all of society all hazard approach. This programme builds on existing tools and actions being taken by Red Cross members but also external partners. A number of projects will occur within the programme focused on three work streams: Community Preparedness, National Society Preparedness and Private Sector and Key Stakeholders Engagement.
    Objective of the consultancy
    The objective of this consultancy is to support the IFRC and its partners strengthen the ability of communities and civil society groups to prevent, detect, and respond to disease threats and play a central and significant role in preparing for future health and disaster risks. As part of the Community Epidemic and Pandemic Preparedness Programme (CP3) in Kenya, the Kenya Red Cross Society will work with the IFRC, the American Red Cross, government entities, anthropologists, social scientists, civil society groups and other partners to collect and release key datasets and to produce digital visualization tools that will help responders at all levels to better understand where and why disease threats exist and thrive and to better prepare for them.
    Acting as a champion for the importance of mapping and open data, the GIS consultant will work with government and other partners to gather existing information and data, identify gaps and validate the collected data, and work to gain permission to release the data openly. Priority datasets include geographic base data, social and cultural determinants of health, etc. These datasets will be finalized in coordination with local stakeholders and with guidance from the IFRC, the Kenya Red Cross Society, and the American Red Cross, working from a draft list already created by the project team. Once the data layers are assembled and permissions granted, the consultant will work with Red Cross partners to upload these to OpenStreetMap and HDX, as appropriate.
    The consultant will engage with local partners, government actors, and other NGOs to promote open data and mapping within the region, and solicit stakeholder input into data needs to ensure that mapping results in useful products and synergistic inputs for Red Cross programmes. The GIS Consultant will receive close technical support from the IFRC and the American Red Cross’ GIS and Information Management unit.
    The GIS consultant will cover the project work in Kenya and may be based in Nairobi with some travel to the field.
    Expected outcomes and deliverables

    Build and maintain relationships with the IFRC, Kenya Red Cross Society, American Red Cross, government ministries and partner organizations to collect relevant datasets
    Meet with relevant ministries (Ministries of Health, Geographic Information, Census, etc) to determine relevant datasets
    Work with officials to allow for sharing and dissemination of data using appropriate licenses
    Work with Red Cross partners to validate data to ensure data quality
    Arrange that data is received in a universally accessible, and if possible, a machine-readable format to allow for data analysis
    Assist in determining the best way for data to be disseminated and visualized
    Practice responsible data management for sensitive datasets
    Work with Red Cross partners to ensure that data are upload to the relevant database (e.g. OpenStreetMap, Humanitarian Data Exchange, etc.)
    Consult on strategy and methods for mapping vulnerable areas, as identified by Red Cross partners, in OpenStreetMap.
    Promote an ecosystem of open data in the region
    Engage with volunteers and partner organizations to educate people about the value of open data and mapping as key infrastructure for humanitarian/development efforts
    Ensure that all appropriate geographic data are uploaded to OpenStreetMap or other relevant, accessible repositories
    Support local OpenStreetMap communities to encourage local mapping.
    Work closely with Red Cross partners to support the project’s collaborative partnerships with other Red Cross / Red Crescent National Societies, HOT, MSF, the World Bank, local government agencies, and other relevant entities.
    Ensure timely submission of all required project reporting.
    Management of the consultant

    The consultant will be managed by the IFRC Public Health Informatics Senior Officer in Geneva, in close coordination with the CP3 Coordinator at the Kenya Red Cross Society in Nairobi, the IFRC East Africa country cluster office and the American Red Cross in Washington DC.
    Proposed time frame and location
    The proposed time frame is for a 5-month contract, with an initial maximum of 113 days of work, with potential or extension based on funding and candidate availability.
    Start Date: 1 August 2018
    Role balance guide:

    Project management – 30%
    Relationship Development and Data Coordination – 60%
    Data analysis and reporting – 10%

    Location: Nairobi, Kenya
    Desirable Requirements

    Minimum of bachelor’s degree in geography, GIS, urban planning, or other related field
    Minimum of five years of progressively responsible experience in the field of GIS. The position requires proficiency in ArcGIS or QGIS, online server-based GIS, and web-mapping. Graphic design skills and experience using Adobe Creative Suite and are strongly preferred
    Previous experience with community-based mapping
    Extensive experience with OpenStreetMap (OSM)
    Strong data analysis skills (Excel, Access, PostGIS, PostgreSQL, etc.)
    Interest in using open source software and working to promote open data
    Awareness of data protection principles are strongly preferred
    Minimum of five years of experience in project management; demonstrated experience in providing technical assistance to projects and in training/overseeing staff
    Willingness to travel within the project region for meetings with partners
    Fluency in English with strong report writing and verbal communication skills.
    Strong interpersonal skills and public speaking abilities
    High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels
    Previous experience with various humanitarian and health partners
    Ability to work in an environment of diverse languages and cultures
    Minimum of 3 years’ experience living and working in developing country contexts
    Prior experience with Red Cross and Red Crescent National Societies, IFRC and/or ICRC

  • Operations Coordinator, Food Crisis

    Operations Coordinator, Food Crisis

    Job Purpose:
    This position will be based at the Regional Office for Africa, with operational responsibilities of the drought affected countries in line with Africa Region strategic directions.
    As the Food Crisis in Africa becomes more complex, there are increasing challenges to ensure integration and coherence in operations management, humanitarian diplomacy and communication approaches so that the IFRC can continue to enhance its support to the National Societies of the region and the wider Federation around this crisis. In line with the Federation Strategy 2020 of “doing more, doing better and reaching further”, the Operations Coordinator for the Food Crisis is expected to contribute effectively by working with the Federation Secretariat team members, National Societies as well as the ICRC.Reporting to the Head of DCPRR in the Africa Region, the Operations Coordinator, in close coordination with other management team including CO and CCST operations managers in the Region is responsible to ensure adherence to the set strategic direction and ensure financial and human resources management are consistent with IFRC rules and regulations.
    The Operations Coordinator will be responsible for the expanded response activities in the affected countries providing leadership and guidance for overall operation delegates/staff and programs directly supporting the response to the crisis.
    Job Duties and Responsibilities:
    This role carries both high-level coordination support and management responsibilities. Management responsibilities will include the direct and indirect management of the Africa Food Crisis team focal points, as well as management and technical support within the Region. Responding to strategic directions and emerging priorities from management with promptness, process and results-based responsiveness, accountability and transparency are key requirements.
    Key responsibilities are:

    Support the elaboration and expansion of plans of action and budgets for the Emergency Appeals in specific countries of operations, under the scope of the Food Crisis efforts;
    Lead the Food Crisis team to ensure implementation and accountability of operations and programs. Line manage and/or provide technical support to the Food Crisis team focal points (PMER, Communications, CEA, IM, Food Security & Resilience, and CTP delegates);
    Provide direct in-country support, including deploying as surge for periods of time, to specific operations as needed;
    Responsible for ensuring the quality and timely extension of operations related to food crisis in Africa, including direct contribution to possible scale up of the response to the crisis by the Federation and the Movement at large;
    Ensure in-depth analysis and contingency planning to enhance the efficiency, effectiveness and relevance of the Food Crisis operations;
    Ensure effective and efficient coordination of all Movement partners involved in the Food Crisis operations;
    Ensure IFRC active participation in external coordination mechanisms (UN bodies) and other multi sector coordination forums;
    Ensure the enhancement of the information network that currently exists strengthening the effort to develop the mechanism of accountability and visibility;
    Supervise and coordinate the data collection and dissemination of information for accurate and timely reports;
    Draw upon resources available in the Africa Region, such as Health, Finance, DCPRR, PMER and other departments to ensure that operational planning, budgeting and reporting is carried out in a timely and professional manner, in accordance with the Secretariat requirements, formats and standards;
    Ensure effective and efficient liaison between the Federation office and in-country counterparts in managing the operations; Represent the IFRC as appropriate in the various interagency forums and coordination mechanisms related to the Africa Drought Operations;

    Education (Required)

    Relevant University Degree with good academic achievement
    Basic Delegates Training Course or IMPACT. FACT, ERU, RDRT training or equivalent knowledge

    Experience (Required)

    10 years of relevant working experience in complex humanitarian operations, of which at least 3 years in management position
    Red Cross/Red Crescent knowledge and experience
    Proven Operations experience including senior management, movement coordination, disaster management/response/contingency planning.
    Experience of working in complex operations
    Adequate experience and expertise in people management with maturity and cross-cultural understanding.

    Knowledge and Skills (Required)

    Demonstrated staff management and development skills
    Problem-solving skills
    Proven strong project management skills
    In-depth understanding of financial management
    Ability to work in a cross-cultural and cross-functional environment
    Strong interpersonal skills and good understanding of the global organization
    Excellent communication skills, public diplomacy and advocacy
    Ability to work to tight deadlines and handle , handle multiple tasks and high responsiveness.

    Languages
    Fluently spoken and written English and French
    Competencies

    National Society Relations
    Professionalism
    Accountability
    Teamwork
    Communication
    Innovation
    Professional Mastery
    Building alliances
    Influencing
    Consensus building
    Results oriented
    Diplomacy with sufficient understanding of the Middle East and North Africa context

  • Regional Disaster Management-Institutional Preparedness and Surge Capacity Delegate Senior Planning, Monitoring, Evaluation And Reporting (Pmer) Officer

    Regional Disaster Management-Institutional Preparedness and Surge Capacity Delegate Senior Planning, Monitoring, Evaluation And Reporting (Pmer) Officer

    Job Purpose
    To be responsible for continuous monitoring of upcoming and ongoing disasters as well as the broader geographical context in which the IFRC operates.   This position will be responsible for coordinating IFRC’s disaster management Training, planning and deployment of surge support in close liaison with Country Offices and Country Cluster Support Teams and relevant units of the Geneva Secretariat, to ensure that the operations are timely and adequate based on the needs.  This position will participate in capacity-building activities in disaster response preparedness, including managing the regional disaster response team system.
    Job Duties and Responsibilities

    Provide technical support for Africa National Societies to establish disaster response tools at national and local levels
    Support Africa National Societies develop contingency and response plans to be proactive in managing disaster and crisis in the region
    Ensure close contact with country and regional office that response modalities and service delivery plans are coordinated with host National Societies and Technical Departments
    Ensure close contact with country and regional office that National Societies mandate, roles and capacities are recognized and used effectively in Federation emergency response
    Support effective use of Federation surge capacity mechanism and capacities in disaster response such as FACT, RDRTs and ERUs
    Advise Operation manager, regional/country offices on programmatic aspects of the transition from relief to recovery, rehabilitation and reconstruction
    Organize in collaboration with regional offices trainings, aiming at fast and effective mobilization of Federation response system and mechanism
    Monitor emergency/new partnering and resource opportunities in support of community-based safety and resilience programming
    Utilise appropriate information technology tools in disseminating Disaster Management information
    Work closely with shared leadership groups, including Africa Disaster Management Working Group (ADMAG) to advocate global policies/strategies and have disaster preparedness priorities reflected on its plan
    Support /facilitate RDRT induction and thematic RDRT and maintain the roster of qualified RDRTs for deployment
    Lead the development of the regional surge file (Regional Disaster Response Team system (RDRT) in Africa, including. All efforts will be aligned with Surge Optimization process and progress made under ADMAG related to regional surge:

    Development of standard operational procedures for deployments in Africa in line with the global surge SOP
    Support implementation of the Global Surge Optimisation process through active participation in relevant reference groups, dissemination of information and effective communications with region and country offices
    Development of a training strategy for Africa, in coordination with the 5 IFRC Regional Offices and in alignment with initiatives under Surge Optimization and ADMAG
    Development of standard toolbox for Africa RDRT including essential documents, guidelines and templates
    Leading of the Africa RDRT working group and participation on the global task force for RDRT
    Managing of RDRT toolbox shared through online tools (i.e. SharePoint, Dropbox)
    Coordination and facilitation of regional surge trainings in Africa
    Participation of participants selection for regional surge trainings
    Support of alerts and regional surge deployments in Africa
    Maintenance of the Africa regional surge roster
    Managing of the RDRT database and performance appraisals of African regional surge
    Technical support to RDRT members during deployments
    Support for briefings and debriefings of RDRT members
    Facilitation of cross-regional learning and exchanges between regional surge members in Africa
    Update regional surge members about the latest IFRC tools, formats and training opportunities.

    Duties applicable to all staff

    Actively work towards the achievement of the Federation Secretariat’s goals
    Abide by and work in accordance with the Red Cross and Red Crescent principles
    Perform any other work related duties and responsibilities that may be assigned by the line manager

    Education

    Relevant University degree
    IMPACT course or equivalent knowledge

    Experience
    Required:

    5 years of experience in disaster management, including experience in institutional disaster preparedness
    Experience of working for the Red Cross/Red Crescent Movement
    Experience of conducting trainings

    Preferred:

    Experience of setting up, managing and coordinating disaster response, including leading multi-national response teams

    Knowledge, skills and languages

    Self-supporting in computers (word processing, spreadsheets etc.)
    Solid and tested operational management skills
    Analytical decision making capacity
    Fluently spoken and written English
    Good command of another IFRC official language (French, Spanish or Arabic) (Preferred)

    Competencies and values

    Accountability
    National Society Relations
    Teamwork
    Integrity
    Professionalism
    Communication 

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