Jobs Kenya

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  • Health Delegate, Auxiliary Project

    Health Delegate, Auxiliary Project

    Job Purpose

    Health Delegate, Auxiliary Projectwill work in close collaboration with the IFRC Health and Care Department and Health and Care Team in Africa region, with a primary focus to help coordinate the strategic direction of HCF 2030 related to auxiliary role of Red Cross Red Crescent National Societies with public health authorities. The officer will liaise with National Society Development focal points and relevant IFRC departments and teams in the Africa region, and other relevant international stakeholders.

    The officer will coordinate and provide technical support to National Societies to develop guidance and integrate training materials and will work with a multi-disciplinary team of IFRC Network volunteers and staff to support systematic and strategic engagement with public authorities. The overall purpose is to strengthen National Society’s auxiliary role around health and care. This position relates to the unique position of RCRC National Societies as principled actors working as auxiliary with public authorities. The position and project will be focused initially on the Africa region, but the learnings are likely to be globally transferable to other regions.

    Job Duties And Responsibilities

    Duties and responsibilities will include but not limited to the following:

    Technical Management / Support

    In close consultation with IFRC and selected National Societies define and map the status of the engagement of NS’s in health and auxiliary role in health and care within the Africa region.
    Create a regional Project Delivery Team, acting as a sub-working group of the IFRC Reference Group on Global Health, tasked with coordinating and carrying out the activities for this project in the region.
    In close collaboration with National Societies, identify current priorities, challenges, needs and required action
    Conduct targeted mapping of National Societies and their auxiliary role in the field of health and care, as part of the ongoing IFRC auxiliary role project.
    Provide coordinated updates to Health and Care Department and Reference Group on Global Health.
    Together with Health and Care Department, develop guidelines and training materials that can be integrated into widely accepted and proven multi-sectoral capacity building, auxiliary role, and training initiatives of the IFRC Network.
    Develop guidelines on Strengthening National Society’s Auxiliary Role in the Field of Health and Care with integrated training materials able to be utilised as part of the IFRC’s Advocacy Toolkit training curriculum.
    Develop a collection of health and care related model clauses and language that can be used within model laws to support National Societies in their health and care legislative advocacy and policy work with public authorities globally.
    Regular consultation will all teams of Health and Care Department.
    Ensure ownership and sustainability in the roll-out of all developed content, with a focus on adoption by National Societies and IFRC Country/Cluster Offices to ensure long-term strengthening of the auxiliary role of National Societies in health.
    Pilot the use of the guidelines and integrated training materials on Strengthening National Society’s Auxiliary Role in the Field of Health and Care in at least one, preferably two, of the annual Red Cross Red Crescent trainings on humanitarian diplomacy and advocacy.
    Ensure at least five National Societies (preferably one from each region), have a workplan in place to strengthen their auxiliary role in the field of health and care by 2022.
    Ensure the integration of health and care profiles within the National Society Development, Disaster Law, Humanitarian Diplomacy and Policy, Governance, etc, training rosters and capacity building initiatives.
    Contribute to an effective, high quality IFRC team.
    Work effectively within a small project team, including colleagues at IFRC in Geneva and the Norwegian Red Cross in Oslo. This will include regular online meetings and working sessions.
    Liaise closely with different stakeholders within the Africa region, including attending in-person meetings.
    Be a pro – active team member fostering a customer service-oriented culture that values proactivity, innovation, high performance and cost effectiveness.
    Foster a co-creative environment with colleagues in the Secretariat, region and National Societies and all relevant partners.
    Perform any other relevant tasks as assigned by the line manager.
     

    Monitoring and Reporting

    Support the development of project Monitoring and Evaluation Framework.
    Be accountable to the line manager by providing progress reports on results against objectives and risk analysis, in addition to other project reviews.
    Lead the project mid-term and Final evaluation and measuring of project impact.
     

    Education

    University degree in Public Health or Community Health Development. Required.
    Post graduate qualifications will be an added advantage. Preferred.
     

    Experience

    At least 5 years’ experience working in public health – humanitarian organisations or public authorities. Required.
    Red Cross Red Crescent movement experience. Required.
     

    Knowledge, Skills and Language

    Red Cross Red Crescent movement experience. Required.
    Technical knowledge in health programmes. Required.
    Excellent oral and written communication skills. Required.
    Proven representation and advocacy skills. Preferred.
    Strong commitment to the capacity building of RC RC partners with a willingness to implement a participatory and consultative approaches. Required.
    Extensive knowledge of public health. Preferred.
    Knowledge and understanding of RC RC principles and values and other principles of humanitarian work. Preferred.
    Skills to develop tools and guidelines. Preferred.
    Fluently spoken and written English. Required.
    Fluently spoken and written French. Preferred.

    Competencies and Values

    Results focused and accountability
    National Society relations
    Teamwork, communications
    Diplomacy and sensitive to diversity

    Apply via :

    www.ifrc.org

  • Senior Program Officer – Kenya

    Senior Program Officer – Kenya

    IFES is an Equal Opportunity and Affirmative Action Employer.

    All qualified applicants/employees will receive consideration for employment/promotions and will not be discriminated against on the basis of disability, sex, sexual orientation, gender identity, age, race, color, religion, national origin, veteran status, or any other legally protected characteristic. IFES takes affirmative action with respect to the employment and promotion of women, minorities, individuals with disabilities, and covered veterans. IFES will also take affirmative action on the basis of sexual orientation and gender identity.

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    Senior Program Officer – Kenya

    Location: Kenya, Nairobi

    Division: Program Management

    Status: Local National Employee

    Position Number: 21:370

    Primary Function/Purpose

    The Senior Program Officer (SPO) is an advanced professional position at IFES p roviding tactical support to the program division. IFES Kenya is seeking to recruit a SPO to strengthen the delivery of its activities with regard to key Government of Kenya elections stakeholders. Specific duties will include development, technical, administrative and financial management support and oversight.

    Job Responsibilities

    MAJOR DUTIES AND RESPONSIBILITIES :

    Serve as primary interface with Ag. Country Director and local staff to implement KESP project
    Achieve project requirements within budget, established time frame, standards of quality, and funder satisfaction.
    Provides effective support to management of the KESP programme
    Prepare thoroughly researched information for formulation of KESP programme with key partners like the Elections Management Body and other Government of Kenya Agencies including through the preparation of project documents’ drafts, work plans, budgets, proposals on implementation arrangements.
    Prepare budgets, review and approve field expense reports, wire requests, field WTRs, vendor and consultant payments, etc.
    Responsible for oversight, critical review and reporting of project financials in partnership with Finance team.
    Establish, maintain, and develop productive working relationship with field staff, subordinates, consultants at large, and other departments within IFES HQ.
    Provides support in creation of KESP strategic partnerships and implementation of the resource mobilization strategy
    Contribute and inform on program design, knowledge of tools towards implementation of projects, contribute to Knowledge Management and thought leadership, collection of resources and KMI.
    Work with Monitoring and Evaluation team to design and determine indicators, and that the field has the tools they need to monitor progress made towards indicators, periodically check in with team on data collection and that progress is being made toward meeting objectives and share experience with regional teams.
    Makes research of contacts in the media, government, private sector, donors, other agencies, civil society in other stakeholders for KESP’s advocacy efforts
    Troubleshoot project problems.
    Identify and implement creative solutions.
    Monitor pending IFES grant/contract actions and modifications and coordinate timely action and response.
    Travel to field office to monitor project activities.
    Participate in proposal development/new initiative process.
    Provide constructive feedback and proactive management.
    Offer input into performance of Country Director.
    Work with IFES Kenya Operations Department to ensure timely acquisition and delivery of project activities and services.
    Support the process of designing and implementing subawards.
    Contribute to the drafting of the quality of monthly/quarterly reports.
    Provide input into annual workplans, PMPs, and other programmatic reports.
    Develop a sound understanding of IFES technical areas and on the relevant region/country.
    Other duties as assigned.

    POSITION SCOPE: Provide varied support functions and perform moderately complex job duties requiring knowledge of proposal development, program management, donor interface, and research and development initiatives. Contribution to program planning, development and management. Manage work activities with internal and external partners to help ensure management oversight.

    DECISION MAKING/PROBLEM SOLVING : Multi-factor decision-making requiring research and analysis, subject to supervisory guidance. Analyze and interpret issues, propose and implement solutions relying on knowledge of professional standards, principles and sound judgement. Initiate contact with staff in other departments to exchange substantive information and coordinates activities necessary to achieve work goals. Authority to make decisions on issues of program design, delegations to junior staff, and financial oversight for assigned projects.

    FISCAL RESPONSIBILITY : Participate in project budget planning. Critical review and reporting of project financials in partnership with Finance. Authority to research, negotiate, and recommend purchases of materials, equipment and logistical arrangements.

    RELATIONSHIPS : Develop and maintain collaborative relationships, which require highly-developed interpersonal skills, involving active listening and problem solving, to assure desired outcomes. Seek opportunities to improve working relationships and work outcomes with internal and external partners.

    SUPERVISION EXERCISED : Supervise entry level or professional positions. Participate in planning and implementing work activities with internal and external partners and contribute to evaluation of results.

    Position Requirements

    Education: Bachelor’s degree required. Master’s Degree in international relations, political science, international development preferred

    Experience: Minimum of 6 years of overall work experience in the international development sector. Experience with budget management and oversight of large single project or multiple small projects. Experience with managing and providing guidance and supervision to employees.

    Related Skills or Knowledge: Experience with program management and design. Knowledgeable and experienced with the Foreign Commonwealth and Development Office (FCDO) of the United Kingdom (UK) grant and contract proposals, regulations, and procedures. Familiarity with FCDO and other international donors and key program personnel. Proficiency with Microsoft Office and Excel required. Strong written and verbal communication skills are required. Field experience desirable.

    LANGUAGE SKILLS: English required. Proficiency in Kiswahili a plus.

    TRAVEL: Travel up to 10% of time

    Apply via :

    www.vs4.vscyberhosting.com

  • Focal Point, Planning, Monitoring, Evaluation And Reporting

    Focal Point, Planning, Monitoring, Evaluation And Reporting

    Job Purpose
    This position will support the Planning, Monitoring, Evaluation and Reporting for COVID-19 operation in the Africa Region. This will include ensuring timely delivery of emergency appeal planning and reporting documents (revisions, operation updates, pledge-based reports, among others), promote Federation wide reporting for COVID-19 as well as other monitoring and evaluation tasks related to the operation. Besides, the PMER Focal Point will also work closely with the Operation lead, thematic units and Information Management to ensure data needs for the operation are prioritized, communicated to the Country cluster support teams (CCST), Country offices, and National Societies. 
    Job Duties and Responsibilities
    The position holder will:

    Support the revision processes for the emergency appeal and Emergency Plan of Action as required.
    Act as the reporting focal point for the Africa COVID-19 operation.
    Support the preparation and delivery of narrative reports for this operation, ensuring coherence of the information, edition and formats in coordination with the Operations Team, and the Africa Regional Office (ARO) and in compliance with the IFRC quality standards and timeliness to fulfil established deadlines.
    Ensure programmatic information in reports is coherent with financial reports. Cross-checking the narrative information for coherence with the financial information.
    Support the development of proposals for contributions and monitoring of donor pledges to Africa’s COVID-19 operation as required.
    Responsible for the editing, formatting and quality control for the completion of reports (quarterly, interim or final) under the COVID-19 operation, pledges and emergencies, guaranteeing the quality of the information and correct use of formats as required by donor.
    Responsible for sending reminders to budget holders on reports due and overdue in liaison with finance and relationship management teams.
    Work with CCST and Country Office PMER team to roll out any reporting systems defined by Global or Regional Office, including promoting the use of Federation-wide reporting systems.
    Work closely with Information Management and Operation to ensure data needs for the operation are met.
    Coordinate with Global PMER at Geneva as well as with other Regions to ensure harmonization of our global PMER efforts.
    Take part in COVID-19 related coordination meeting as needed.

    National Society Development in PMER tasks

    Work with the Red Cross Societies involved in the operation to provide technical support (remote and in the field) for operational planning, monitoring and reporting with accountability and evidence-based outcomes.

    Other PMER duties

    Maintain knowledge, understanding and use of the IFRC planning, monitoring, evaluation and reporting systems and procedures.
    Support the DCPRR and thematic teams with PMER duties in other emergencies, as needed, to ensure business continuity.

    Education

    University degree, or equivalent, in relevant discipline (Mathematics, Statistics, Economics, International Relations, Humanitarian Affairs, etc.) Required.
    Relevant post-graduate degree or MBA (or equivalent). Preferred.
    Relevant professional training or relevant experience in monitoring, performance-based management, planning or evaluation. Preferred.

    Experience

    Minimum of 3 years of work experience in planning, monitoring, evaluation and reporting. Required.
    Minimum of 2 year of work experience in an international setting. Preferred.
    Experience working in developing countries. Preferred.
    Experience working in the Africa Region. Preferred.
    Experience developing, communicating and implementing business plans. Preferred.

    Knowledge, Skills and Language

    Demonstrated capacity for analytical and strategic thinking. Required.
    Superior writing and editing skills. Required.
    Excellent communication and interpersonal skills. Required.
    Proficient in mobile data collection tools like Kobo, ODK or equivalent mobile data collection systems. Required.
    Understands key elements of monitoring and evaluation plans and strategies. Required.
    Excellent relationship-building skills; ability to build and strengthen internal networks. Required.
    Expertise in Monitoring and Evaluation processes. Required.
    Demonstrated experience of statistical packages and/ or data analysis software (e.g. SPSS, Excel, Epi Info, STATA, R) and advanced computer skills (word-processing, spreadsheets, and databases). Preferred.
    Demonstrated experience in data processing and management of large-scale surveys). Required.
    Data analysis and visualization skills). Preferred.
    Ability to conduct training on the technical aspect in monitoring and Evaluation. Required.
    Fluently spoken and written English. Required.
    Good command of another IFRC official language (French, Spanish or Arabic) or Russian. Preferred.

    Competencies and Values

    Collaboration and Teamwork.
    Judgement and Decision Making.
    National Society and Customer Relations.
    Creativity and Innovation.
    Building Trust.

    Apply via :

    www.ifrc.org

  • Intern, Humanitarian Trend Analysis Intern, Surge Desk

    Intern, Humanitarian Trend Analysis Intern, Surge Desk

    Job Purpose

    The overall goal of the trend analysis humanitarian intern is to update the Humanitarian Need in Sub-Saharan Africa: Planning a more Risk -Informed response Trend Analysis report produced in 2016 to inform a more proactive, risk informed humanitarian response in Sub-Saharan Africa now and in the future. It is envisioned that the document will support in strategy development as well as advocacy and fundraising efforts.

    Job Duties And Responsibilities

    The scope of this assignments will involve but not limited to:

    Explore what past Federation Secretariat spending on natural hazards, technological and human induced hazards can tell about humanitarian needs now and in the coming future.
    Explore efforts towards prediction of needs, looking at the initiatives that exist and consider what bottom-up data collection and collation could do within the political of aid.
    Analyse other external trends done on the same subject by other partners and organisations within the African Region documented in the Partnership Meeting in Lomé.
     

    In Order To Provide a Comprehensive Analysis, a Balance Range Of Qualitative And Quantitative (where Applicable) Methods Which Includes But Not Limited To The Following List

    Desk Review: Review of existing secondary information and reports relevant to the assessment. This will provide an analysis and discussion of facts and data within the assignment context. The literature will include among others contextual information, Emergency and DREF documents and other information on food security, livelihoods, security and socio-economic context as will be found necessary by the selected firm.
    Qualitative Data Collection: Key Informant Interviews and Interviews with field staff.
    Field Observations and Reflections for triangulation of information: Reflection and feedback sessions with selected team members in the field (or were in the field), Nairobi Based and other key informants.

    Deliverables

    Draft updated report of the Trend Analysis on Humanitarian Needs in Sub-Saharan Africa for the feedback and comments.
    Presentation of the Main Findings of the Trend Analysis on the Humanitarian Need In Africa
    Summary version of the final report to be shared with African National Societies (ANS), partner National Societies and other interested stakeholders.
    Final report to be publishes internally (or perhaps externally) I English outlining the following results:

    Key Trends within & without the IFRC spending on Humanitarian Response
    Key needs identified based on the Trend analysis within & without the IFRC.
    Key recommendations moving forward.

    Education

    Bachelor’s Degree in Meteorology, Social Sciences, Disaster Risk Reduction, Monitoring and Assessment and other areas relevant for the assignment.

    Experience

    2 years of relevant experience work in Social Sciences or related studies with specific reference to Trend analysis in Humanitarian needs and risk informed response.

    Knowledge, Skills and Language

    Knowledge and understanding of Disaster Risk Reduction approaches and methodologies including emergency response.
    Demonstrated analytical and writing skills.

    Competencies and Values

    Communication
    Collaboration and teamwork
    Creativity and innovation
    Building trust
    Respect for diversity
    Integrity
    Professionalism
    Accountabilty

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Intern, Internal Audit and Investigations

    Intern, Internal Audit and Investigations

    Job Purpose

    The main purpose of this internship, reporting to the Head of Investigation, is to support OIAI in the implementation of the Corruption Prevention and Integrity Programme in the IFRC Secretariat and the National Societies working with the IFRC as well as to improve the Federation’s capacity to deepen our efforts to prevent, identify and respond to instances and allegations of behaviour that are contrary to our humanitarian principles and values.

    Job Duties & Responsibilities 

    The intern will support and assist the OIAI in the following activities:

    Inspire staff to act with integrity.
    Analyse best practices in the sector and propose solutions to deter, prevent and detect misconduct.
    Survey IOs and NGOs on their integrity and investigation mechanisms and consolidate best practice models.
    Organise integrity workshops and conferences, primarily directed to NS and the RC/RC Movement.
    Support the annual and global conference on preventing corruption in humanitarian operations
    Identify and participate in contract and agreement negotiations with: Computer forensic technology providers, Asset recovery experts and lawyers and External stakeholders.
    Participate and propose initiatives that promote NS and IFRC staff fraud examiners (ACFE) certification.
    Participate and propose initiatives that promote NS and IFRC staff SEA/H investigation qualification (CHS).
    Monitor and report on the completion of the corruption prevention courses on the eLearning platform (101,102) and follow-up actions as directed.
    Support global and federal standards and delivery models for corruption prevention, misconduct investigations and response.
    Map and develop the IFRC and NS capacities to prevent, respond and investigate allegations of misconduct.
    Support the mapping of the NS capacities to prevent, respond and investigate allegations of misconduct.
    Support the management and review of allegations, as requested by the investigators.

    Education

    Currently enrolled or have graduated recently (normally within 1 year from the date of hiring) from a university with a degree in Business, Finance, Politics or Law or other relevant discipline. Required
    Master’s degree in Business, Finance, Law or other related discipline. Preferred
    Criminology, investigation or policing related certification. Preferred

    Experience

    Experience in planning events. Required
    Experience in supporting the delivery of training and workshops. Required
    Experience in working in a multi-cultural and multi-language environment. Preferred
    Experience working in the Humanitarian sector or international development aid. Preferred

    Knowledge, Skills and Language

    Knowledge and understanding of theories, concepts and approaches relevant to integrity particularly governance, ethics, fraud, corruption, and safeguarding. Required
    Ability to plan work and manage conflicting priorities and handling many tasks simultaneously. Required
    Good research, analytical and problem-solving skills. Required
    Ability to draft and edit in English various types of written documents, communications, file notes and reports, and to articulate ideas in a clear and concise style. Required
    Very good interpersonal skills and the ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity, including gender balance. Required
    Genuine in interpersonal relations, fair, modest and unassuming. Required
    Thorough and concerned with details, check carefully for mistakes and potential improvements. Required

    Competencies and Values

    Communication; Collaboration and Teamwork; Judgement and Decision Making; National Society and Customer Relations; Creativity and Innovation; Building Trust

    Comments

    This is a National Staff position and only Kenyan Citizens will be considered.

    Apply via :

    www.ifrc.org

  • Africa Red Ready Coordinator

    Africa Red Ready Coordinator

    Job Purpose

    The International Federation of Red Cross and Red Crescent Societies (IFRC) in Africa is embarking on an ambitious strategic direction from 2021 to 2030, focussing IFRC’s resources on large-scale, Pan-African initiatives which address the major challenges facing the region. The initiatives aim to build on the extensive experience and expertise of African Red Cross and Red Crescent National Societies to achieve real and sustainable change for the most vulnerable people in Africa.

    One of the 4 Pan African Key Initiatives is Africa Red Ready (National Society Preparedness for Effective Response) . Africa Red Ready will support the implementation of a plan of action, developed and led by the National Society with the support of the IFRC secretariat and other interested Movement partners, using the Preparedness for Effective Response (PER) Approach. Such plan will be informed by the NS’s strategic development plan, and will include clear milestones, responsibilities, timeframe, and financial resources required to achieve each of the identified priorities for effective response. All phases and objectives will be agreed upon with the National Societies leadership to ensure ownership and commitment.

    Job Duties & Responsibilities 1

    The Regional Program Coordinator will be responsible for the following duties:

    Coordination of and Support Africa Region´s Africa Red Ready programme

    Work closely with Country /Cluster Delegations to provide support and guidance to ANSs conducting Africa Red Ready activities under the overall PER framework.
    Collaborate with NSD, health and care, logistics and thematic programmes for harmonizing the IFRC’s efforts for National Societies’ capacity enhancement and implementation of Africa Red Ready Initiatives.
    Coordinate with concerned African NSS and Partners NSS when they implement African Red Ready activities.
    Support and coordinate overall progress of Africa Red Ready program in Africa Region NSs.
    Promote and market Africa Red Ready initiative to ANS, Partner NSS and external stakeholders.
    Provide robust support in development of country specific Red Ready work plan and closely follow up and report on Red Ready implementation progress in Africa Region.
    Work as part of DCPRR team to provide technical input and guidance when needed.

    Coordination of and Support the rollout of Preparedness for Effective Response Approach (PER) in Africa Region

    Provide robust technical support to ANSs in disaster preparedness planning, DRM capacity building, contingency planning, developing SOPS, simulation exercises, training of disaster response teams, strengthening of their surge system and increasing speed and quality of their preparedness and response efforts.
    Link PER approach and Africa Red Ready’s activities with CP3 particularly for national disaster response team, contingency planning, emergency needs assessments and any other related preparedness aspects.
    Coordinate and support ANSs’ engagement with PER Approach as pe the Africa Red Ready’s priorities.
    Collaborate towards the efforts to strengthen Movement Coordination and Cooperation through the further alignment of preparedness strategies in the region through ADMAG and Sub-regional DM networks.
    Guide and coordinate knowledge exchange and learning on National Societies Preparedness practices and approaches across regions through documentation, analysis, validation and dissemination of results and lessons.
    Network and coordinate with RC/RC Movement partners, NGOs, UN and other International Organizations, and Provide regular information updates on preparedness for response to ensure the International Federation is kept informed and up to date on best practices and emerging trends related to disaster and crisis preparedness.
    Promote and market PER Approach to ANSs, Partner NSS and external stakeholders.
    Closely follow up and report on progress of PER Approach in Africa Region.

    Job Duties & Responsibilities 2

    Support ANSs and Country Cluster Delegations in Africa Region in all stages of the PER process.
    Participate and contribute to the work of the coordination mechanism and other relevant meetings to promote the PER Approach and its coordination with other activities.
    Ensure alignment of all PER activities in Africa Region with the global PER Approach and report Africa Region’s progress to global level.

    Other Duties

    Together with DRM Manager, Africa Regional Office and other stakeholders identify and seek new possibilities and partners to support Pan-African initiatives.
    Coordinate closely with Movement counterparts where related projects are being implemented to ensure a concerted Movement approach on National Society preparedness issues.
    Support Africa Regional Office to develop and keep up to date a calendar of National Society preparedness related events and participate in meetings, forums, conferences, and workshops as deemed relevant to promote the RCRC position and ensure adequate communication and coordination with other stakeholders.
    Organise relevant meetings, conferences, and roundtables with the participation of all relevant RCRC stakeholders.
    Prepare necessary reports and follow up on recommendations.
    Develop annual activity and work plans as well as budgets based on expected year-end outputs, ensuring close monitoring of activities and disbursements.
    Prepare and submit regular reports, updates, and other relevant project documents to keep track of the progress made in the implementation of the activities.
    Support and give input to regional-level reports.
    Work closely with IFRC regional counterparts to ensure effective communication and reporting mechanisms.
    Foster a collaborative working environment with colleagues in the Secretariat, Regions, National Societies and external partners.
    Be available to deploy to Country Offices, or Operations to provide support as necessary.

    Education

    University degree in relevant sector.

    Experience

    Relevant experience (at least 3 years’ experience) on Disaster Risk Management.
    Demonstrated experience in disaster preparedness planning, capacity building, contingency planning, developing SOPS, simulation exercises, training of disaster response teams, field deployments and organization development.
    Proven interest on national society preparedness issues.
    Experience working with national societies.
    Experience of working for the Red Cross/Red Crescent.
    Experience in organization of meetings and workshops.
    Proven experience of guiding and managing projects and programs.
    Experience in project cycle management (Project writing, Log Frames, Financial management, Reporting, Monitoring and Evaluation).
    Experience in managing communications and advocacy projects.
    Experience with donors programming requirements.

    Knowledge, Skills and Language

    Creative and result-oriented problem-solving skills.
    Information analysis and report writing skills.
    Ability to work with a degree of autonomy.
    Excellent interpersonal, communication and networking skills.
    Time management and organisation skills.
    Good drafting and research skills.
    Current knowledge of the international humanitarian and/or development sector including institutional donor standards and priorities.
    Cultural sensitivity, consensus team building, and adaptability will be considered a strong asset.
    Established capacity to deal with stressful situations.
    Fluently spoken and written in English.
    Good command of another IFRC official language (French).

    Competencies and Values

    National Society and customer relations.
    Communications.
    Collaboration and teamwork.
    Judgement and decision making.
    Creativity and innovation.
    Empowering others.

    Apply via :

    www.ifrc.org

  • Finance Analyst

    Finance Analyst

    Finance Analyst is responsible for ensuring a high level of financial control by providing financial management support and advice to minimum four offices located in the Region.

    Job Duties & Responsibilities 1

    Internal Control and Risk Management

    Screening through monthly original supporting documents and field returns from country delegation and feedback if there were any discrepancies or anomalies.
    Carry out field missions to country delegation at least once or twice a year as pre-audit measure to ensure finance functions and controls are in place.
    Review internal controls through the review of monthly financial documents, provide feedback to the country finance and head of delegation on control weaknesses, identify top risks facing a country delegation and support the delegation to address the same.
    Ensure all delegation have signed up to date petty cash policy with clear segregation of duties.
    Ensure all delegation have up to date Cash disbursement Memo and segregation of duties on system access and bank signatories.
    Support country delegation in conducting risk assessments.
    Advice country delegation on how to conduct control and self-assessment
    Advice country heads and finance managers on financial controls
    Review high risk transactions especially in areas touching on procurement and identify any areas of concern
    Detect and highlight any suspicion of fraud and escalate to the Head of finance

    Financial Reporting

    Preparing the cash request analysis, reviewing the project management status report, and highlighting issues to follow up.
    Reviewing the cash requests from cluster and country delegation including preparing the cash request analysis and ensuring adequacy of documents attached before onward transmission to Geneva
    Perform control checks on monthly reports for cluster and country delegation before monthly closure is done
    Being the go-between person between Geneva and field offices in Africa on all finance related matters – all issues from the field touching on finance must be dealt with by the finance analyst before onward processing to Geneva
    Coordinate the annual budgeting process for cluster and country offices before final consolidation and submission to Geneva. This includes coordinating the quarterly revisions before approval by the Secretary General (SG).
    Validate operating budgets Disaster response emergency fund (DREF, Emergency Appeal, Pledge, Staff) before submission to donors and/or Geneva including uploading budgets in the system.
    Reviewing of administrative services invoices before submission to Geneva (GVA) and eventually to partners.
    Reviewing the project management status report and highlighting issues to follow up.
    Monthly validation of donor and appeal financial reports for accuracy and compliance before submission to donors.

     

    Audit and Compliance

    Ensure opening and maintaining the codes in APPLE by regular updating of project information and linking of codes.
    Being the contact person for all audits e.g. KPMG audits, SIDA audits, ECHO audits, coordinating the audits, submission of documents and answering any audit queries raised.
    Conducting budget-holder training on financial management, financial reporting, compliance, controls, KPI monitoring.
    Review compliance to IFRC policies e.g. finance, contract, procurement, consultancy policies. Highlight areas of non-compliance and advise country and cluster offices on the same including advising on action plans to address issues raised.
    Share with internal and external auditors’ monthly controls feedback on a request basis and assist in identifying any control issues that need follow up.

    Job Duties & Responsibilities 2

    Financial Management

    Ensure funds are transferred to delegation on time by communicating with Geneva Treasury.
    Validating the accuracy of information on budget and PEAR ceiling before loading into the system.
    Validating various agreements, contracts, MoU and staff request as per the contract matrix and authorisation procedure.
    Support cluster and country finance teams to ensure proper financial management systems are in place.
    Conduct financial analysis to support senior management in decision making e.g. analysis of financial impact of restructuring process and salary reviews.
    Advisory role to operations staff and budget holders on finance matters.

    National Society Development

    Support in Working with Project Partner capacity review assessment and move as many national societies as possible from working advance to funds transfer modality.
    Follow up to ensure Funds transfer society reporting are done in timely manner and completion of spot check report by country team.
    Support country team on national society Costing policy guidelines.
    Follow up with country team on supporting the National Society(ies) in meeting constitutional financial accountability obligations, including timely submission of Statutory Contributions, filing of audited financial statements; and filing of Certified Declarations of Income.
    Work closely with operational team in contribution towards Red Ready approach.

    Monitoring

    Monitor monthly closing of each country delegation by reviewing the balance sheets, checking the exception reports and validating the financial information.
    Monitoring the KPIs reflected on monthly financial report and following up with country finance staff to ensure adequate action is taken to minimise the risk or exposure. If needed message will be escalated to project manager and head of delegation.
    Monitoring and follow up of audit recommendations for the cluster and country delegation under management.
    Clean and close dormancy balance sheet items including working advance, pledge, project and appeals.
    Conducting monitoring visits to Cluster and Country delegation.

    Procurement

    Highlight any procurement control gaps or anomalies noted
    Assist regional logistics unit in flagging procurements above CHF 50,000 in the region.

    Staff Management

    Monitor finance staff in cluster and countries to ensure tasks and functions are completed within acceptable levels of quality and compliance and escalate any issues identified to the Head of finance.
    Provide technical advice in the recruitment and training finance staff to ensure tasks and functions are completed in a timely and efficient manner.
    Provide technical appraisal on country finance staff performance.
    Training new and old staff on financial & administrative procedures and policies.
    Provide continuous guidance, advice, and support to finance and administration staff in cluster and country delegation.
    Briefing in coming country heads on financial matters, including debriefing.
    Act for the Regional Head of finance and administration in her/his absence.

    Education

    Master’s degree in Business Administration, Commerce, or any other relevant fields – Required.
    Full professional accountancy qualification (CPA (K), ACCA, ACA etc – Required.

    Experience

    Seven years experience in financial management, accounting and audit and risks management – Required.
    Previous experience working for the Federation and/or National Society is an asset – Preferred

    Knowledge, Skills and Language

    Experience in managing and developing financial teams
    Practical knowledge of computers (Windows, spreadsheets, word processing, e-mail, Accounting and Financial software such as Sage, QuickBooks, etc.)
    Experience in training financial and non-financial staff on financial matters
    Experience in writing narrative and financial reports.
    Fluently spoken and written English
    Good command of another IFRC official language (French, Spanish or Arabic)

     

    Competencies and Values

    High degree of integrity, discretion and personal conduct
    Flexible and adaptable to changing working conditions Willing and able to travel whenever required for work purposes.
    Self-motivated with good judgement and initiative
    Advanced verbal and written communication skills
    Excellent interpersonal skills
    High level of attention to detail
    Able to prioritise and meet deadlines
    Sensitive to cultural diversity
    Excellent staff management skills
    Fluently spoken and written English
    Good command of another IFRC official language (French, Spanish or Arabic)

    Apply via :

    www.ifrc.org

  • Communications and Community Engagement Intern

    Communications and Community Engagement Intern

    The communications and Community Engagement Intern will assist the communications and community engagement teams to implement effective risk communications efforts (in the context of COVID19); community engagement efforts; effective communications—including by leveraging events such as World Red Cross and Red Crescent Day.

    Job Duties & Responsibilities 1

    Community Engagement/Risk Communication:

    In the context of COVID19, support IFRC’s community mobilization efforts through the drafting of risk communications factsheets.
    Assist in the drafting of risk communication video scripts.
    Assist in the drafting of the CEA newsletter.

    Communications and World Red Cross and Red Crescent Day

    Project management: Conduct an evaluation of the communications capacities of National Societies in the Africa region.
    Administrative work: support the administrative tasks of the communications department.
    World Red Cross and Red Crescent Day: act as a regional focal point for the organization of World Red Cross and Red Crescent Day, to be marked on 8 May 2021

    Support the communications department in its research, fundraising, planning, monitoring and evaluation efforts.

    Job Duties & Responsibilities 2

    None
    Education

    University level education (2 – 4 years) in community development – Required

    Experience

    None
    Knowledge, Skills and Language

    Research
    Strong presentation skills
    Good writing skills
    Data analysis
    Ability to work in a diverse cultural and social context
    Self-supporting in computer skills
    Fluently spoken and written English

    Competencies and Values

    Accountability-Commitment to the Red Cross and Red Crescent Movement and its values;
    Diversity-Cultural sensitivity and appreciation of diversity;
    Integrity-High standard of integrity and personal conduct;
    Professionalism-Flexibility and Adaptability, Resilience and patience Collaboration:
    Building trust;
    Empowering others;
    National Society relations;
    Teamwork-Excellent team member, monitoring and supervision skills
    Communication;
    Innovation-Take initiative and forges direction;
    Judgement Decision-making;
    Managing performance-Analytical and practical Leadership:
    Building alliances;
    Influencing;
    Inspiration-Ability to inspire, lead and motivate; Strategic orientation

    Apply via :

    www.ifrc.org

  • Officer, Information Systems and Monitoring and Evaluation (M&E) – ITN Campaign Efficiency

    Officer, Information Systems and Monitoring and Evaluation (M&E) – ITN Campaign Efficiency

    Job Purpose

    To work with the Senior Officer, Technical Advisor – ITN Campaign Efficiency in support of the Bill and Melinda Gates Foundation (BMGF) project on insecticide-treated net (ITN) campaign efficiency.
    To develop all cloud-based systems for project oversight, monitoring and reporting, including linking financial expenditures with programmatic outputs and setting up visualization for reporting purposes.
    To support other members of the IFRC team with establishing effective project monitoring systems for achieving objectives and ensuring timely high-quality reporting.
    To support achievement of activities under the AMP-BMGF investment grant to ensure that data is available to meet operational guidance targets and support development of updated global recommendations.
    To ensure coordination with other IFRC departments working on similar initiatives (IT/M&E) and collaborate on identifying best practices, challenges and recommendations for improvements that can be applied to the BMGF project.
    To support the management of the AMP website, ensuring that information is available and easily accessible to partners regarding the work of the AMP Partnership globally, as well as specific to the BMGF and New Nets Projects, including ensuring visibility of guidance, policies and ITN campaign tracking information.

    Job Duties & Responsibilities 1
     
    Enable IFRC to be a global leading player in the Community Health sector

    Contribute to and support the work of IFRC at relevant international fora, in publications, conferences and meetings and ensure that key issues and challenges are well presented towards positioning of RCRC as a global leader for reaching the most marginalized and at-risk populations with malaria interventions.
    Contribute to and support malaria activities towards the achievement of the health-related Sustainable Development Goals (SDGs), the WHO Global Technical Strategy Targets (including High Burden to High Impact) and other relevant global malaria targets.
    Work closely, with other members of the Community Health Team and with other teams within the Secretariat, to ensure appropriate visibility, resource mobilization and public awareness of the work of IFRC/RCRC
    Support assurance of compliance and accountability on the BMGF grant
    Support implementation and reporting on the BMGF grant

    Support National Societies in order to improve performance in Community Health
     

    Provide support both remotely and through in-country missions as requested from National Societies, including for activities around project design, data collection and management, IT system options, monitoring and evaluation and reporting
    Support National Societies to develop IT plans and establish new systems for more efficient data collection and management, as well as visualization of project inputs and outcomes
    Support coordination, roll out, monitoring and evaluation of BMGF project activities, participate in final project review meetings and ensure that the project is implemented according to the approved proposal, budget, and timeline
    Contribute to the health themes covered by the Community Health Team including malaria, active outreach (HIV, TB, harm reduction, migrants), immunization and others as applicable, including support to the Team Leader of the Community Health Team to achieve collective objectives

    Information systems and M&E for the BMGF project
     

    Support establishment of the M&E framework for the project in collaboration with BMGF and other project partners
    Work closely with the Senior Officer, Technical Manager – ITN Campaign Efficiency for the BMGF project to develop and launch a project tracker to allow for timely reporting and ensure that the tracker is housed in an online platform easily accessible to all project stakeholders and partners
    Support the Senior Officer, Technical Manager – ITN Campaign Efficiency to monitor progress of activities conducted under the investment grant per project tracker
    Create a project reporting platform to update IFRC/National Societies on all activities supported under the BMGF investment and determine any needs for training and support to IFRC staff on its use
    Support the Senior Officer, Technical Manager – ITN Campaign Efficiency with preparation of monthly progress reports through provision of data and analytics related to the overall project for IFRC, the AMP Core Group and BMGF
    Support preparation of annual reports for the BMGF project in terms of analytics, visualization and presentation of results achieved
    Liaise with IFRC regional and country offices where activities are taking place to in-brief and out-brief on any in-country missions and, otherwise, to provide updates on work being undertaken by IFRC as part of the grant
    Conduct periodic field visits to assess the effectiveness of IT/M&E systems adopted for ITN distribution and how these can further be reinforced
    Provide technical advice on IT/M&E initiatives supported under the BMGF investment to NMCPs, National Societies and partners

    Job Duties & Responsibilities 2
     

    Support organization and implementation of TA provider training sessions, annual project review meetings and other workshops and meetings, particularly virtual meeting management
    Support management of the AMP website and develop a plan for regular updates, interest stories, announcements of new guidance, improved visibility of core guidance, etc.
    Support refining, populating and updating of the ITN campaign tracker
    Develop a plan for IFRC-AMP staff capacity-building on IT and for any computer-based support that may be required and organize and undertake training with collaborating partners on IT as required
    Develop a mock-up of a BMGF project section for the AMP website and a plan for regular updates on progress against targets for the different workstreams
    Undertake other duties as instructed by the AMP Operations Manager, Senior Technical Lead to support team, project and departmental objectives

    Support to BMGF project workstreams
     
    The Information Systems and M&E Officer will work directly with the Technical Manager for the BMGF project and the AMP Operations Manager, Senior Technical Lead to support achievement of high-quality deliverables across seven workstreams:
     

    ITN quantification
    Household registration and quality control for improving efficiency
    Determining cost-effective means for post-distribution assessments of coverage and use
    Analysis of options to guide investment in digital tools used for ITN delivery
    Development and validation of revised global operational recommendations for multi-product ITN campaigns based on expanded country experience
    Develop operational guidance for countries for sustained ITN access and use based on WHO or other microstratification data
    AMP COVID-19/Malaria Activities

    Specific tasks related to support for achievement of deliverables across workstreams may include:

    Support the compilation of tools, materials and data from technical assistance providers and NMCPs and ensure that all examples are housed in a central location and available to all project partners
    Support data cleaning as needed
    Support the review of Global Fund applications submitted for funding from 2021-2023 and summarize the number that plan for paper versus digital data collection for mass campaigns
    Build the database of countries transitioning to electronic systems for data collection and track how systems are implemented / changes made to inform operational guidance development; link tracking of digital tools to the overall ITN campaign tracker
    Establish an online repository of different tools and outputs of the project that can be accessed by NMCP and partners
    Support the collection of partner information inputs for digitalization, including from Red Rose, DHSE and other sources of digitalization expertise applicable to ITN campaigns
    Provide expert guidance on the advantages and challenges of digital tools for ITN campaigns
    Support identification of IT solutions for social and behaviour change (SBC) for increasing ITN use, including advantages/disadvantages and cost implications of different options
    Support development of algorithms, operational considerations or recommendations and case studies for the different workstreams, including how to best present the information

    Duties and Responsibilities continue in the Comments section
    Education
    Required

    University degree in statistics, demographics, public policy, international development, economics, monitoring and evaluation, data systems, information and communication technology or related field

    Preferred
     

    Advanced certificate in IT, M&E, statistics or other relevant subject

    Experience
     
    Required
     

    At least three years’ work on projects or programs using digital data collection or supporting transition of systems
    Experience with creating platforms and working solutions for virtual teams
    Experience in designing, implementing, and operating project M&E systems from project initiation to closeout stages, including development of high-quality reporting using data and analytics
    Experience with website development and maintenance

    Preferred
     

    Experience with computer networking and hardware and/or software development
    Experience with use of digital tools for campaign delivery of health or other interventions (e.g. measles, food, etc.)
    Experience working with IFRC or Red Cross Red Crescent National Societies

    Knowledge, Skills and Language
     
    Required
     

    Demonstrated planning, organizational and research skills and ability to handle multiple concurrent projects/activities
    Knowledge of different data visualization tools available, advantages and disadvantages and ability to put them into action
    Strong verbal and written communication skills.
    Logical and analytical thinking
    Problem-solving skills
    Ability to work in a diverse, multi-cultural environment
    Ability to work independently, as well as in teams, to achieve project objectives
    Fluently spoken and written English

    Preferred
     

    Good command of another IFRC official language (French, Spanish or Arabic)

    Comments
    Continuation of Duties and Responsibilities
    Contribute to delivering quality operations

    Under the direction of the AMP Operations Manager, Senior Technical Lead, ensure that tools, guidelines and projects in the team are based on evidence, applicable international standards and follow a resilience-based health approach
    Support development and implementation of global strategies and tools for malaria prevention with ITNs, in particular digital solutions

    Contribute to an effective, high quality IFRC team:

    Be accountable to the AMP Operations Manager, Senior Technical Lead by providing progress reports on results against objectives and risk analysis
    Be flexible in your work definition according to needs and targets and improve team efficiencies and effectiveness within available resources
    Be a proactive team member fostering a customer service-oriented culture that values proactivity, continuous improvement, innovation, high performance and cost effectiveness

    Apply via :

    emea3.recruitmentplatform.com

  • Senior Officer, Malaria Technical Advisor – ITN Campaign Efficiency

    Senior Officer, Malaria Technical Advisor – ITN Campaign Efficiency

    Job Purpose

    To act as the focal point within the IFRC malaria team for the Bill and Melinda Gates Foundation (BMGF) project on insecticide-treated net (ITN) campaign efficiency.
    To develop, implement and oversee a monitoring, evaluation and reporting framework for the BMGF project and ensure its implementation and management through a cloud-based system to allow all partners to assess progress against targets.
    To support achievement and monitor progress against targets for all seven workstreams within the BGF project.
    To support collection and compilation of data and results of evaluations specific to the BMGF project in order to develop updated operational guidance and ensure consensus across malaria partners.
    Ensure the operational support for technical assistance to countries and partners that allows field-based testing of improved practices and collection of lessons learned as supported under the BMGF investment.
    To ensure correct and timely reporting on all project activities and support rapid decision-making for course corrections to achieve project objectives.

    Job Duties & Responsibilities 1
     
    Enable IFRC to be a global leading player in the Community Health sector
     

    Contribute to and support the work of IFRC at relevant international fora, in publications, conferences and meetings and ensure that key issues and challenges as informed by BMGF-supported efforts are well presented towards positioning of RCRC as a global leader for reaching the most marginalized and at-risk populations with malaria interventions
    Identify and facilitate opportunities for strategic cooperation between IFRC and BMGF to support global, national and community-level malaria efforts
    Contribute to and support malaria activities towards the achievement of the health-related Sustainable Development Goals (SDGs), the WHO Global Technical Strategy Targets (including High Burden to High Impact) and other relevant global malaria targets
    Work closely with other members of the Community Health Team and with other teams within the Secretariat to ensure appropriate visibility, resource mobilization and public awareness of the work of IFRC/RCRC
    Ensure compliance and accountability on the BMGF grant
    Support coordination, roll out, monitoring and evaluation of project activities, participate in periodic and final project review meetings and ensure that projects are implemented according to the approved proposal, budget, and timeline

    Support National Societies in order to improve performance in Community Health
     

    Provide support both remotely and through in-country missions as requested from National Societies, including for planning and deployment of health interventions using a campaign platform to work towards effectiveness and efficiency in project design, proposal development, project implementation, monitoring and evaluation and narrative reporting
    Ensure that information about the project, the workstreams and the expected deliverables is available to IFRC staff and National Societies to facilitate transfer of updated tools and guidance where useful to the RCRC
    Contribute to the health themes covered by the Community Health Team including opportunities for synergy between the malaria programmes supported under the BMGF grant with active outreach (HIV, TB, harm reduction, migrants), immunization and others as applicable, including support to the Team Leader of the Community Health Team to achieve collective objectives

    Management of BMGF grant
     

    Establish the M&E framework for the project in collaboration with BMGF and project partners
    Support the Information Systems and M&E Officer and the AMP Coordinator to establish the project workspace, calendar for activities and deliverables for all partners, financial expenditure monitoring, narrative and financial report deadlines, risk register, etc.
    Support the deployment of AMP TA providers to ensure piloting of new practices and documentation of best practices as supported under the BMGF investment
    Ensure that all partners and stakeholders to the BMGF project (e.g. IFRC, AMP Core Group, BMGF, etc.) have access to the project workspace and receive regular status updates
    Monitor progress of and provide quality control for all data management and evaluation activities conducted under the investment grant per project tracker
    Identify specific deliverables that require support from additional consultants; draft terms of reference and support timely contracting through the AMP Coordinator
    Prepare monthly progress reports related to the overall project for IFRC, the AMP Core Group and BMGF
    Lead organization of the annual project review meeting to discuss progress and results
    Lead preparation and finalization of the annual reports

    Job Duties & Responsibilities 2
     

    As needed, represent IFRC in all relevant fora and proactively work for time on agendas to present the project, updates and results
    Participate in all conference calls for AMP and the BMGF grant, as well as additional relevant calls
    Liaise with IFRC regional, cluster and country offices, as well as National Societies, where activities are taking place to in-brief and out-brief on any in-country missions and, otherwise, to provide updates on work being undertaken by IFRC as part of the grant
    Conduct periodic field visits to provide technical advice to NMCPs, National Societies and partners related to outcomes of work done through the project

    Support organization and implementation of TA provider training sessions to build skills and capacity around the seven workstreams under the project
    Undertake other duties as instructed by the AMP Operations Manager, Senior Technical Lead to support departmental and project objectives

    Duties and Responsibilities continue in the Comments section
     
    Education
     
    Required
     

    Advanced university degree (master’s or equivalent) in health or equivalent professional experience
    Relevant post graduate degree in project management, public health

    Experience
     
    Required
     

    At least 5 years’ working experience in the humanitarian or development sector, with a focus on health
    Demonstrated professional credibility in the sector and experience working in an international or cross-cultural environment
    At least 2 years’ experience with management of projects, including project start up, monitoring and reporting
    At least 3 years’ experience with ITN distribution (campaign and/or continuous)
    Experience in a multicultural environment, with developing countries and/or with an international organisation

    Preferred
     

    Experience working in a RC/RC National Society and/or Federation/ICRC

     
    Knowledge, Skills and Language
     
    Required
     

    Knowledge of addressing Community Health / public health and experience in practically applying this knowledge into policy, programmes and positioning, preferably in complex settings / emergencies
    Programme and project management
    Results oriented and demand driven individual, entrepreneurial, ability to lead in unprecedented and/or ambiguous situations
    Demonstrated leadership and management skills, including the ability to lead within a matrix management structure and utilise talent and experience of team members in a productive way – people management and development
    Outstanding networking, representational, communication and negotiation skills. An ability to be proactive and persuasive – diplomacy
    Demonstrated track record in innovating, contributing to a learning culture, sharing knowledge and developing new approaches to engaging partners – capacity building
    Professional credibility, able to work effectively at all levels across the organisation
    Proven good judgment and ability to work with complete integrity and confidentiality
    High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels.
    Ability to work within a multi-cultural, multilingual, multidisciplinary environment.
    Fluently spoken and written English

    Preferred
     

    Good command of another malaria-endemic country language (French, Portuguese, Spanish or Arabic)

    Comments
    Continuation of Duties and Responsibilities
    Contribute to an effective, high quality IFRC team:

    Be accountable to the AMP Operations Manager, Senior Technical Lead by providing progress reports on results against objectives and risk analysis
    Be flexible in your work definition according to needs and targets and improve team efficiencies and effectiveness within available resources
    Be a proactive team member fostering a customer service-oriented culture that values proactivity, continuous improvement, innovation, high performance and cost effectiveness
    Foster a creative environment with colleagues in the Secretariat, Region, Country Cluster and Country delegations, as well as National Societies, and an open and co-operative view to external actors for developing and reinforcing partnerships

    Apply via :

    emea3.recruitmentplatform.com