Website: Website www.hcsafrica.com
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Scheduler
Details: He/she will execute the planning and related advance & travel logistics for the schedule of the Director. The Scheduler will serve as a point of contact for all internal/external scheduling requests for the Director, and is responsible for improving scheduling templates as needed and scheduling call formats. Reports To: Human Resources Business Partner Duration:…
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Head Teacher
Responsibilities Planning and preparing courses and lessons. Teaching according to their educational needs, the students assigned to the teacher including the setting and marking of work to be carried out by the students in the School and elsewhere. Assessing, recording and reporting on the development, progress and attainment of students. Being responsible in whole or…
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Fleet Coordinator
Responsibilities Putting in place strategic initiatives to ensure provision of efficient transport services Developing a system to monitor vehicle performance in regard to fuel consumption, speed, wear and tear Co coordinating loading and delivery of petroleum products to various regions The review analysis of the fleet performance and preparation of relevant management reports. Administer vehicle…
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Senior Account Manager – Marketing & Branding
Details: The individual will be tasked with managing the clients within his/her assignment. Maintain client relationship, prepare plans, budgets and reports, supervise executions, expand the business for both existing and prospective clients, and ensure subordinates’ professional growth and development. DEPARTMENT: Account Management/Client Service REPORTS TO: Country Manager SUPERVISES: Account Executives BUSINESS DEVELOPMENT Be familiar with…
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Warehouse Executive
Details: Custodian of stock (saleable + merchandising) assets: To be responsible for the ordering, receipt, safe custody and issue of Stocks in all stock locations (including any consignment stocks that may be approved from time to time). Demand planning: To determine stock requirements and forecast both short term and future needs. To maintain optimal stock…
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Operations & Administration Assistant
Job Details End to end management of mystery shopping projects Planning, schedule and execute mystery shopping projects Questionnaire development Prepare and train mystery shoppers Project reporting and presentation Develop client proposals using Organizations formats and structure Use of Mpesa bulk payment platform Plan, implement and oversee mystery shopper recruitment activities Operationalize marketing activities for mystery…
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HR & Admin Officer
Details: Reports to: Deputy Director Responsibilities & Duties: HR Coordinate the administration of the Recruitment and Selection processes. Track recruitment KPIs and suggest improvements, as needed Plan, coordinate and conduct new employee orientation to foster positive attitude toward organizational objectives. Ensure that the induction pack is maintained and kept up to date. Facilitate new employee…
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Training/QA Manager
Key Role Coaching and training both new recruits and experienced agents, help the call center meet its most important goals: improving productivity, reducing operating expenses, retaining customers, generating incremental revenue, providing an outstanding customer experience, and reducing agent attrition Roles and Responsibilities Evaluate needs of company and plan training programs designed to fill these gaps…
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Contact Center HR Generalist
Responsibilities Participate and provide administrative support in the employee separation processes including exit interviews Responsible for maintaining up to date data on HR and preparing weekly and monthly HR reports. Oversee the recruitment process by participating in the short listing, scheduling and interviewing process. Prepare employee contracts and ensure sign off by employee on HR…
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Chief Financial Officer General Manager Business Analyst
As part of an executive management team, the CFO will have interaction with various members of a company, both senior and junior. They are seeking an experience and entrepreneurial individual, able to operate within a fast paced and sometimes rapidly evolving environment. CFO is a senior role; hence a high level of energy and expertise…