Website: Website www.crystalrecruit.com

  • Collection Officers 

Administrator

    Collection Officers Administrator

    Key Responsibilities

    Perform various duties on assigned accounts such as recording, verification, and validation of customer details.
    Advise customers on ways of clearing their debts while communicating with them on the importance of paying their debts and the consequences of non-payment.
    Act as a mediator for disputes between customers and the company
    Locate and notify customers on defaulted accounts by e-mail or telephone in order to ask for payments
    Deliberate with customers by telephone to determine reasons for overdue payments and to review the credit terms for easier settlement of debts.
    Initiate the clearance process on cleared debts once you receive payment proof and have the same uploaded by the relevant department.
    Provide customers with their correct account details e.g., balances, account numbers, etc.
    Maintaining data integrity and keeping customer details confidential.
    Record information about the financial status of customers and the status of collection efforts in the company’s system.
    Respond to all correspondences e.g., e-mail, telephone, and social media.
    Organize, manage, and implement the most suitable debt recovery method and techniques. Negotiate credit extensions if and when required.
    Preparation of reports as required.
    Any other duties that may be assigned from time to time

    Qualifications & Requirements

    Certificate/Diploma in any relevant field Experience in customer negotiations
    Proven working experience in Collections
    Excellent communication and interpersonal skills
    Customer satisfaction orientation and sales competencies
    Ability to work in a goal-oriented environment.
    Hands-on experience with lending procedures and products

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    Use the link(s) below to apply on company website.  

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  • Field Sales Officer 

ERP Sales Executive

    Field Sales Officer ERP Sales Executive

    Duties:

    Sell the company’s products within assigned verticals, accounts, and territories through effective client research, prospecting, and networking.
    Work with Sales Manager to define and develop territory to increase new and existing sales
    Spend a minimum of 80% outside interface with new and existing identified target clients.
    Meet with current and prospective customers via client presentations.
    Write and follow up on proposals, specify appropriate standards and pricing
    Provide outstanding customer service.
    Meet all activity targets and log activity in the company’s sales systems as required.
    Prepare sales reports and forecasts, as required.

    Qualifications

    Diploma or Degree in a Business Related Course
    2 year(s) prior successful sales experience
    Business-to-business sales (B2B) experience is preferred
    Superior interpersonal and customer service skills
    Possess excellent written and oral communication skills and superior presentation skills.
    Must be energized and self-motivated and have the ability to work independently in a fast-paced, multi-tasking environment.
    Working knowledge and proficiency with Microsoft Office, including Outlook, Excel, and PowerPoint

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    Use the link(s) below to apply on company website.  

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  • Collection Officers 

Sales Executive 

Shopify Developer

    Collection Officers Sales Executive Shopify Developer

    Key Responsibilities

    Perform various duties on assigned accounts such as recording, verification, and validation of customer details.
    Advise customers on ways of clearing their debts while communicating with them on the importance of paying their debts and the consequences of non-payment.
    Act as a mediator for disputes between customers and the company
    Locate and notify customers on defaulted accounts by e-mail or telephone in order to ask for payments
    Deliberate with customers by telephone to determine reasons for overdue payments and to review the credit terms for easier settlement of debts.
    Initiate the clearance process on cleared debts once you receive payment proof and have the same uploaded by the relevant department.
    Provide customers with their correct account details e.g., balances, account numbers, etc.
    Maintaining data integrity and keeping customer details confidential.
    Record information about the financial status of customers and the status of collection efforts in the company’s system.
    Respond to all correspondences e.g., e-mail, telephone, and social media.
    Organize, manage, and implement the most suitable debt recovery method and techniques. Negotiate credit extensions if and when required.
    Preparation of reports as required.
    Any other duties that may be assigned from time to time

    Qualifications & Requirements

    Certificate/Diploma in any relevant field Experience in customer negotiations
    Proven working experience in Collections
    Excellent communication and interpersonal skills
    Customer satisfaction orientation and sales competencies
    Ability to work in a goal-oriented environment.
    Hands-on experience with lending procedures and products

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Accountant (Payables) 

Senior Accountant (Receivables) 

Senior Accountant (General Ledger & Audit)

    Senior Accountant (Payables) Senior Accountant (Receivables) Senior Accountant (General Ledger & Audit)

    Key responsibilities

    Verify, allocate, post and reconcile accounts payables
    Produce error-free accounting reports and present their results
    Analyze financial information and summarize financial status
    Spot errors and suggest ways to improve efficiency and spending
    Provide technical support and advice on management accounting
    Review and recommend modifications to accounting systems and procedures
    Manage accounting assistants.
    Participate in financial standards setting and in forecast process
    Provide input into department’s goal setting process
    Prepare financial statements and produce budget according to schedule
    Assist with tax audits and tax returns
    Direct internal and external audits to ensure compliance
    Plan, assign and review staff’s work
    Support month-end and year-end close process
    Develop and document business processes and accounting policies to maintain and strengthen internal controls
    Ensure compliance with GAAP principles
    Liaise with the CFO to improve financial procedures
    Realtime Posting of supplier invoices.
    Process payments of supply invoices
    Processing of withholding tax and timely payment of the same
    Preparing monthly Creditor’s reconciliations.
    Match supplier invoice to authorizing purchase orders and proofs of receipts.
    Review and reconcile invoice discrepancies.
    Process procurement card payments.
    Notify managers when budgeted expenditure levels have been exceeded.
    Maintain large number of supplier accounts while staying in compliance with company policies and procedures.
    Collect and compiles metrics and data from a variety of sources and analyze the data and statistics for reporting purposes and determine data/patterns that are important for the company to be aware of and act on.
    Develop and implement analytical tools and works undertaking detailed analyses of payable financial matters with a view of establishing actionable insights to management.

    Requirements

    Degree and or equivalent or higher qualification in Accounting or Financial Management, Finance and or Economics and or related business field.
    Minimum 5 years’ experience in a senior account’s role in a manufacturing organisation.
    CPAK or ACCA or equivalent
    Must have knowledge in use of a business software and systems
    Thorough knowledge of basic accounting procedures
    In-depth understanding of Generally Accepted Accounting Principles (GAAP)
    Awareness of business trends
    Familiarity with financial accounting statements
    Experience with general ledger functions and the month-end/year-end close process
    Hands-on experience with accounting software packages.
    Advanced MS Excel skills including Vlookups and pivot tables
    Accuracy and attention to detail
    Aptitude for numbers and quantitative skills
    Proven track record of achievements under the Key responsibilities.
    Adept at formulating strategies, concepts and coping with setbacks and pressure.
    Adept at relationship creation, networking, persuasion and influencing.
    Strong negotiation skills and the ability to communicate clearly and persuasively with the team to meet deadlines.
    Must have high level of integrity and ethical practice
    Should demonstrate ability to identify potential risks likely to face the organization on financial matters
    Must be assertive, proactive and diligent with commitment to the highest standards of service delivery

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    Use the link(s) below to apply on company website.  

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  • Sales Agents 

Sales Executive 

Sales Manager

    Sales Agents Sales Executive Sales Manager

    Responsibilities:

    Effectively present, promote and sell the organization’s value proposition and products to existing and prospective customers
    Cross-sell and upsell to customers
    Provide accurate information (e.g. product features, pricing and after-sales services) to customers
    Conduct on-ground research of prices and competition
    Coordinate sales effort with team members and other departments i.e. procurement, Community Leader
    Consistently achieve agreed upon sales targets and outcomes
    Provide excellent customer service on a consistent basis
    Provide customer feedback on an ongoing basis to the rest of the team
    Establish, develop, and maintain positive business and customer relationships
    Expedite the resolution of customer problems and complaints to maximize satisfaction
    Stay up-to-date with new products/services

    Requirements

    Bachelor’s Degree or Diploma with a focus on Sales and Marketing, Operations Management, or any business-related field
    2 years of experience working in Sales and Marketing in a busy environment. Previous experience at a tech startup is a plus
    Proven sales operations experience
    Familiarity with CRM systems and practices
    Ability to multitask, prioritize, and manage time effectively
    Active listening, and great communication and presentation skills

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    Use the link(s) below to apply on company website.  

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  • Fumigation Technician (Somaliland)

    Fumigation Technician (Somaliland)

    We are looking to hire a knowledgeable Fumigation technician to help our client identify and get rid of various pests. The Fumigation technician’s responsibilities include inspecting our client’s premises, advising them on possible treatment options, and clearing up any areas littered with work-related debris. You should also be able to efficiently carry out all duties without damaging client’s property.
    Responsibilities

    Accurately measuring of area dimensions requiring fumigant treatment, using rule and, calculate requirements
    Inspecting buildings, land, and surroundings for infestation. Spraying chemicals, laying poisonous bait, setting mechanical traps, or any other needed treatment to fix pest problems.
    May clean areas that harbor pests to prepare area for fumigation.
    Ensuring all work locations have an effective Integrated Pest Management plan in place and adequate inventories.
    Making telephone calls and in-person visiting if needed and presentations to existing and prospective customers
    Making certain that customer satisfaction is achieved with services provided
    Under direct supervision, performing routine assigned tasks from instructions, established guidelines, and procedures
    Accountable of choosing the appropriate chemicals to purchase, handling stock and maintaining equipment.
    Observing and complying with safety requirements
    Observing and complying with ISO standards.
    Other than the outlined duties, you will be assigned other duties from time to time and therefore you will be required to multi- task in your daily operations.

    Qualifications

    Professional trainings from a recognized body
    Minimum 7-10 Years’ Experience in Factories, Restaurants and Hotels

    Working conditions

    Requires working in plant/production area.
    Working weekends and public holidays when required.
    Traveling trip required.

    Other Benefits

    Light, water and internet will be paid by company
    Accommodation-Candidate will stay a fully-furnitured house onsite in factory premises
    Company will provide 2 economic tickets in year to your home country.
    30 calendar days paid leave in a year.

    Apply via :

    www.linkedin.com

  • Business Development Officer

    Business Development Officer

    Are you very passionate about selling training courses, education programs or events? Do you enjoy selling over the phone? Are you looking for an experience and exposure within East and Central African region? We are looking for you to work with an internationally affiliated Facilities Management training and consultancy firm based here in kenya.
    Responsibilities

    Generate qualified leads from cold calling and enter contact information in the database
    Send training course information to potential and existing clients
    Spend almost 80% of their work day on the telephone communicating with potential client from wide ranging companies in various sectors to discuss the firm’s training courses and the value it would add to the client and their company
    Use their sales and communication skills to meet their target of training sales
    Provide all administrative support for the scheduled training event

    Requirements

    At least two years of full-time work experience selling over the telephone training courses, education programs or events is absolutely essential
    Diploma/Degree in related course
    Clear and concise communicator in English, both verbally and written, is essential
    Highly motivated attitude to achieving Telesales targets with a proven track record
    Natural ability to engage easily and build rapport quickly over the telephone
    Proven ability to persuade, negotiate & inspire confidence in customers over the telephone
    Ability to work under stress, handle rejections and remain positive
    Work history of being dependable, reliable and going the extra mile to achieve targets
    Relevant education with formal training in telemarketing, sales and telephone etiquette
    Great communication skills. Good command in English; Oral and written

    Ladies are highly encouraged to apply.

    Apply via :

    www.linkedin.com

  • Technical Sales and Business Development Lead

    Technical Sales and Business Development Lead

    Salary: 100K – 150K plus commissions
    Our client is looking for a highly motivated, outgoing and tech savvy sales representative with strong business acumen to join their growing Business Development team.
    As a Technical Sales and Business Development Representative, you will generate new business by prospecting outbound leads.
    Responsibilities

    Finding and developing new markets and improving sales by planning and overseeing new marketing initiatives.
    Researching organizations and individuals to find new opportunities with a view to increasing the value of current customers while attracting new ones.
    Contacting potential clients to establish rapport and arrange meetings and develop quotes and proposals for clients.
    Developing plans for the development of the sales team and business growth and ensuring they are met.
    Identify strategies to position and market company product and services to clients to conclude sales for the set sales target.
    Review with the GM and Company Leadership market trends with a view to developing and pricing new products for clients in response to their demands
    Ability to liaise with and make presentations with/to C-suite clients.
    Prepare and send out quotations for client approval and order placement
    Ensure the client is satisfied with the product delivered through seeking feedback from the client.
    Offer support to clients when Sales Executives are away and clients need some information.
    Prepare and circulate sales reports with the Leadership in line with the agreed timelines.
    In liaison with the GM develop business growth strategies and plans
    Managing and retaining relationships with existing clients and increasing client base

    Skills required

    Having an in-depth knowledge of business products and value proposition within the Plastic and or Plastic Pipe Manufacturing
    Ability to write business proposals and or facilitate tender documents.
    Ability to negotiate and or close business with key stakeholders and C-suite clients.
    Identifying and mapping business strengths and customer needs
    Ability to Research business opportunities and viable income streams
    Following industry trends locally and internationally
    Ability to draft and review sales business and or service projects contracts

    Qualifications and experience

    Degree in Water Engineering and or Sales & Marketing and or Chemical Engineering with at least 3 years’ experience in growing sales and developing an organization’s products or services.
    Experience from Plastic and or Plastic Pipe Manufacturing preferred

  • Quality Assurance Manager

    Quality Assurance Manager

    Job Description
    Objectives

    The QA Manager will work to improve efficiency and profitability by reducing waste.
    He /She will liaise with other managers and team members to ensure that the set processes (procedures), policies and other methods applied are functioning properly.
    The manager will advise on changes and how to implement them and provide training, tools and techniques to enable others to achieve quality standards.

     Responsibilities

    Reviewing internal and customer requirements and making sure they are met using the correct process control tools.
    Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials in liaison with the procurement team.
    Inspect materials, products or equipment to detect defects or malfunctions.
    Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor
    Approve all finished products by confirming specifications and conducting required tests in liaison with online quality controllers.
    Guiding the rework (reprint) process and ensuring that the correct procedures are followed up to the destruction and disposal of the waste.
    Document and update inspection results by completing reports and logs
    Keep measurement equipment operating by following operating instructions and calling for repairs including but not limited to calibration.
    In liaison with the sales team, monitor customer satisfaction, complaints and devising means for addressing the same.
    Maintain safe work environment by following standards and procedures and complying with legal regulations in Quality Control Department.
    Conduct QC training in laboratory and process equipment operations or work and safety procedures, and assign employee training to experienced workers. This includes toolbox talks.
    Attend production-planning meetings to update other departments on Quality Requirements.
    Read and analyze charts, job orders, production schedules and other records to determine production requirements.
    Update the Quality Control Dashboards and any other data collection tools

    Qualifications

    Education: Diploma in Printing Technology
    Experience: Above 5 Years’ Experience in similar role and in a busy production set-up

    Knowledge, Skills & Abilities

    Scratch printing processes
    Letter Press technology
    Knowledge of scratch off inks
    Paper Handling and their different types.
    Attention to Details

  • Front End Developer

    Front End Developer

    Responsibilities:

    Translate concepts into user flows, wire-frames, sitemaps, screen flows, mock-ups and prototypes that lead to intuitive user experiences.
    Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
    Design graphic user interface elements such as menus, tabs, graphs and widgets.
    Design and deliver wire-frames, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces.
    Identify design problems and improve existing and/or devise elegant solutions.
    Make strategic design and user-experience decisions related to core, and new, functions and features.
    Take a user-centered design approach and rapidly test and iterate the designs.
    Collaborate with other team members and stakeholders.
    Consult with clients to understand their goals and explaining research results.
    Conduct usability testing. This should include identifying and troubleshooting UX problems such as responsiveness.
    Developing personas and usage scenarios.
    Analyzing user feedback and activity, and iterating to enhance the user experience. This should include layout adjustments based on user feedback.
    Participate in creating a content development strategy. This involves application of skills to new and/or existing company’s digital assets such as the company’s website and customer facing channels.

       Qualifications:

    HTML5+, CSS3+ and JavaScript skills are required. Basic backend, more so in .Net C#, skills are a plus.
    Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
    Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
    A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
    Ability to iterate designs and solutions efficiently and intelligently.
    Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
    A clear understanding of the importance of user-centered design and design thinking.
    Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
    Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
    Be passionate about resolving user pain points through great design.
    Be open to receiving feedback and constructive criticism.
    Be passionate about things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies