Website: Website www.crs.org/

Business Development Manager

Primary Function: The BD Manager will support the region’s competitive pursuit of institutional donor resources. With a core function of supporting the non-technical writing and production of high quality applications for donor funding, this position will also provide specialized assistance in other dimensions of the BD cycle, knowledge of specific program sectors or funding sources including corporate and other non-traditional sources, or other relevant areas to be determined in recognition of agency needs. He or she will focus largely on CRS country programs in East Africa, while also contributing to cross-regional and global initiatives as part of the agency’s worldwide BD team.
Travel: up to 40% travel within the CRS East Africa Region
Qualifications and Experience:

Master’s degree in business management, international relations, international development, or related field;
Minimum seven years international development experience, including at least three years of work in a developing country;
Knowledge of BD and fundraising concepts and practice within the foreign aid and/or non-profit contexts;
Demonstrated experience utilizing diverse, proactive strategies to competitively position his/her organization for new funding and productive institutional relationships;
Demonstrated experience leading teams and managing people and processes to produce complex proposals under tight deadlines and at exceptional quality.
Significant experience developing proposals in response to USAID RFAs and RFPs required; comprehensive experience with USAID technical and cost applications highly desirable.
Experience pursuing non-USG funding mechanisms, and opportunities to create shared cross-sector value highly desirable.
Experience building the capacity of, and providing effective technical assistance and guidance to, peers and colleagues required; knowledge of instructional design and adult learning principles and/or direct training experience highly desirable.
Experience with CRS programming approaches, standards and tools preferred;
Willingness and ability to travel up to 40%, and to function within an evolving global shared services structure that enables shared accountability, cultivation and strategic use of staff talent, and efficient management of resources for growth.
Excellent interpersonal, oral and written communication and negotiation skills.

Strong analytical skills and knowledge of Microsoft Office required; experience with Salesforce or other CRM software a plus. Foreign Language: English fluency (written and verbal) required.
CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation
Equal Opportunity Employer

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

October 24, 2024
Regional Information Officer

Job Details
The Nairobi-based Regional Information Officer (RIO) for the East Africa Regional Office (EARO) will implement a communications strategy that establishes CRS as an industry leader with key audiences in the U.S. and in the region. The RIO will capture and effectively disseminate success stories and other content that demonstrate the impact of our work, our expertise and thought leadership and amplify our messages. Dissemination of success stories and other content will serve to enhance CRSu0027 credibility and influence among key stakeholders, attract partners and contribute to the acquisition of funding. Audiences include institutional and private donors, partners, the local Church, national governments, peer agencies and other target audiences. To boost CRSu0027 visibility and draw attention to priority issues, the RIO will establish and maintain relationships with national and international media representatives based in the region. (S)he will be a resource for journalists, sharing story ideas and keeping them abreast of CRS activities. The RIO will help ensure strong and consistent branding and messaging in line with guidance and procedures from donors and CRSu0027 global headquarters in the U.S. and work with country program Communications or other designated staff to create and execute Communications plans.
Specific Responsibilities:

Storytelling

Ensure that the region interests and perspectives are fully integrated in all agency communication projects.
Liaise with regional technical staff to ensure a broad understanding of the technical work and proper representation in media and content.
Travel throughout the region to gather information on CRS and partner programs and write compelling human interest-focused success stories, take photos and videos, and write content that can be used for marketing materials, private and institutional donor outreach (particularly USAID), crs.org, social media, direct mail pieces, e-newsletters and other platforms.
In coordination with PIQA and USAID Communications staff, ensure placement of CRS stories and content on USAID platforms and digital properties.
In conjunction with country program and HQ MarCom staff, coordinate visits of videographers and/or photographers to the region.

Marketing Materials:

Help manage the design and production of creative and compelling communication and marketing material –photos, video, fact sheets, brochures, etc. – for various audiences, including public and private donors, government, partners, media and others as needed.
Manage freelancers in the production of above marketing materials as needed.
Identify and utilize effective distribution channels to disseminate marketing materials to key audiences.

Media Relations:

Under the supervision of the regional marketing manager and working with the HQ Communications team, program and senior management teams, develop media strategies as a tool to raise CRSu0027 profile regionally and in the U.S. around priority issues and programs to establish CRSu0027 as a leader in development.
Map the media landscape, identify media opportunities; develop and nurture relationships with US and international media; develop talking points; train spokespeople.
Secure media placements in top-tier national and international outlets such as the New York Times, Washington Post, BBC and NPR, for example.
Provide support and coach country program Communications staff in effective local media outreach.
Serve as spokesperson as needed.

Brand Management:

Take a key role in brand development for the region, ensuring that all communications are consistent with CRSu0027 branding and publications guidelines and donor requirements.
Ensure that all staff are trained and supported in the brand guideline implementation.
Engage and inspire country program staff around the brand strategy; and ensure appropriate CRS-branded wear, signage and collateral.

Training and Coaching

Support country program Communications staff in the development and execution of annual work plans for communications and marketing.
Facilitate and coach relevant CRS country program staff and partners on best practices in marketing and brand management, including storytelling, photography, public affairs and media relations.
Establish robust Community of Practice with country program Communications staff in an effort to provide greater strategic guidance and support, and build a stronger
Communications network that will allow CRS to increase its brand awareness with audiences across the continent as well as in the U.S.

Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

Serves with Integrity
Models Stewardship
Cultivates Constructive Relationships
Promotes Learning

Supervisory Responsibilities: N/A
Key Working Relationships:
Internal: Regional director, senior and business development staff, program staff, Marketing and Communications, PIQA and OverOps MarCom, Charitable Giving, Advocacy.
External: CRS partners, international and U.S. media, USAID Communications staff.
Personal Skills:

Strong communications skills and emotional intelligence to forge strong working relationships
Self-motivated, proactive, autonomous
Strong research and analytical skills
Ability to deal effectively with deadlines
Strong representational skills
Team player
Ability to work in harsh and challenging environments

Qualifications:

Master degree in journalism/communications preferable
5 – 7 years work experience in journalism, communications and public/media relations
Solid understanding of U.S. and international media
Proven track record of high-level US media placements
Experience working in international development preferred
Proven written and oral communication skills in English
Significant photography experience; videography preferred.
Knowledge of video editing
Basic knowledge of social media, especially Twitter
Overseas work experience in the developing world, preferred

Travel: Ability and willingness to travel regionally up to 35-40%

October 23, 2024
Senior Project Officer – Data Management

Department: Programming (PQ)
Band: 7
Reports To: M&E Specialist
Background:
CRS is implementing a five-year orphans and vulnerable children (OVC) program, MWENDO, which seeks to empower local and county-level OVC stakeholders to strengthen the formal and informal HIV and child protection systems and services and the linkages between them, including cross-sectoral service referrals and coordination to ensure quality service delivery for OVC and their households.
Job Summary:
Reporting to the M&E Specialist, the SPO – Data Management will be responsible for the organization, maintenance and updating of OVC databases and management information systems that includes CPIMS, DATIM, and other database systems at CRS, DCS and LIP level. You will provide overall technical support on database development, organization, maintenance and use; conduct monthly data collation for the entire MWENDO project, verification of results reported, analysis and presentation of findings; build the capacity of MWENDO staff (at both CRS and LIP level) on database set up, management, use and troubleshooting; lead review, and strengthen capacity of DCS, and LIPs to effectively collect, store, retrieve, use, and transmit data to inform program decisions.
You will ensure that systems are in place so that data is readily available to be used as a foundation for programmatic adjustments and evidence-based decision-making, support set up of systems to ensure beneficiaries and other stakeholders have opportunity to give to and receive feedback from the project, and support documentation of project learning in line with project learning agenda.
Specific Responsibilities:

Effectively manage all activities related to collection, management, analysis, reporting, storage and back up of project data from all sources and in prescribed formats and reporting platforms.
Develop and implement a plan to ensure optimal project data quality, authenticity and accuracy including periodic data quality assessments, data cleaning and verification before reporting to the donor.
Ensure MWENDO data comply with USAID requirements, and CRS policies, procedures, standards, and strategic initiatives.
Support the development of electronic data entry questionnaires during periodic surveys.
Conduct data analysis using appropriate statistical package (SPSS, STATA etc.).
Work with other MEAL staff to develop system to track and manage community defined indicators and feedback received from the feedback mechanisms.
Work closely with other MEAL teams to develop and/or review data management systems including data security, analysis plan, dissemination aids, templates and SOPs.
Provide technical assistance to build the capacity of staff in database design, development and implementation; data management, analysis, and reporting.
Work with MWENDO project team to support roll out and ensure proper functioning of the CPIMS and other project ICT4D solutions.
Develop and implement a mentorship program for MWENDO, LIP and other data handlers on use of available MIS and OVC reporting tools.
Support the use of technology for monitoring, evaluation, accountability and learning including gathering of GIS coordinates for project site locations and development of service maps.
Participate and represent MWENDO in data management technical working groups, including CPIMS technical working group.
Facilitate the use of MWENDO project data by partners, staff, and other stakeholders to inform decision-making and to identify lessons learned and promising practices.

Typical Background, Experience & Requirements:
Education and Experience

At least Bachelor’s degree in Demography, Statistics, Data management, Computer Science/Information technology, Information Systems Management, or related field; a relevant Master’s degree would be an added advantage.
Knowledge of technical principles, concepts and current approaches in MEAL.
Five years of relevant professional experience in project-level data management, including development of data flow maps, data collection tools, reporting forms, and project databases.
Excellent knowledge of SPSS and EPI Info and/or other statistical analysis package (SAS, STATA, R)
Excellent understanding of database design and development, database programming (in Access, SQL).
Experience in DATIM, OLMIS & CPIMS, including knowledge of OVC MER indicators and data collection tools is mandatory.
Experience in using mobile-data collection and management software (e.g. ODK, Commcare, I-form builder, Kobo, RR collect).
Knowledge of data visualization and business information software such as Tableau and Power BI will be an added advantage.
Excellent analytic and computer skills; skilled in MS Office Suite including Word, Excel, Outlook, PowerPoint and Access.
Experience in using data analysis software, preferably SPSS and STATA.
Skills in developing project M&E databases desired.
Ability to work with large datasets.
Ability to work and deliver under intense pressure.

Personal Skills

Ability to learn, active listening and analysis skills with ability to make sound judgment.
Good relationship management skills and the ability to work closely with local partners and community members.
Presentation, facilitation, training, and mentoring skills.
Attention to details, accuracy and timeliness in executing assigned responsibilities with minimal oversight.
Strong critical thinking and creative problem-solving skills.
Proactive, results-oriented and service-oriented.
Observation, active listening and analysis skills with ability to make sound judgement.
Strong communication using both formal and informal approaches.

MEAL Competencies:
Demonstrates solid knowledge and ability, and can apply the MEAL in Design, Monitoring, Evaluation, Accountability, Learning, Analysis & Critical Thinking, ICT for MEAL, and MEAL in Management competencies, with minimal guidance or no guidance, in the full range of typical situations. Would require guidance to handle novel or more complex situations.
Required/Desired Foreign Language
Excellent written and verbal communication skills in English, able to write reports.
Travel Required
Up to/approximately 20% of the time.
Key Working Relationships:

Supervisory: None internal, possible supervision of external enumerators and data clerks
Internal: Project technical advisors, Project Officers, Other CP MEAL and M&E staff
External: Community members, partner staff, other local stakeholders, MEAL staff from other peer agencies
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
Trusting Relationships
Professional Growth
Partnership
Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

October 23, 2024
Regional Information Officer, East Africa

Job Description
The Nairobi-based Regional Information Officer (RIO) for the East Africa Regional Office (EARO) will implement a communications strategy that establishes CRS as an industry leader with key audiences in the U.S. and in the region. The RIO will capture and effectively disseminate success stories and other content that demonstrate the impact of our work, our expertise and thought leadership and amplify our messages. Dissemination of success stories and other content will serve to enhance CRS’ credibility and influence among key stakeholders, attract partners and contribute to the acquisition of funding. Audiences include institutional and private donors, partners, the local Church, national governments, peer agencies and other target audiences. To boost CRS’ visibility and draw attention to priority issues, the RIO will establish and maintain relationships with national and international media representatives based in the region. (S)he will be a resource for journalists, sharing story ideas and keeping them abreast of CRS activities. The RIO will help ensure strong and consistent branding and messaging in line with guidance and procedures from donors and CRS’ global headquarters in the U.S. and work with country program Communications or other designated staff to create and execute Communications plans.
Specific Responsibilities:
Storytelling

Ensure that the region’s interests and perspectives are fully integrated in all agency communication projects.
Liaise with regional technical staff to ensure a broad understanding of the technical work and proper representation in media and content.
Travel throughout the region to gather information on CRS and partner programs and write compelling human interest-focused success stories, take photos and videos, and write content that can be used for marketing materials, private and institutional donor outreach (particularly USAID), crs.org, social media, direct mail pieces, e-newsletters and other platforms.
In coordination with PIQA and USAID Communications staff, ensure placement of CRS stories and content on USAID platforms and digital properties.
In conjunction with country program and HQ MarCom staff, coordinate visits of videographers and/or photographers to the region.

Marketing Materials:

Help manage the design and production of creative and compelling communication and marketing material –photos, video, fact sheets, brochures, etc. – for various audiences, including public and private donors, government, partners, media and others as needed.
Manage freelancers in the production of above marketing materials as needed.
Identify and utilize effective distribution channels to disseminate marketing materials to key audiences.

Media Relations:

Under the supervision of the regional marketing manager and working with the HQ Communications team, program and senior management teams, develop media strategies as a tool to raise CRS’ profile regionally and in the U.S. around priority issues and programs to establish CRS’ as a leader in development.
Map the media landscape, identify media opportunities; develop and nurture relationships with US and international media; develop talking points; train spokespeople.
Secure media placements in top-tier national and international outlets such as the New York Times, Washington Post, BBC and NPR, for example.
Provide support and coach country program Communications staff in effective local media outreach.
Serve as spokesperson as needed.

Brand Management:

Take a key role in brand development for the region, ensuring that all communications are consistent with CRS’ branding and publications guidelines and donor requirements.
Ensure that all staff are trained and supported in the brand guideline implementation.
Engage and inspire country program staff around the brand strategy; and ensure appropriate CRS-branded wear, signage and collateral.

Training and Coaching

Support country program Communications staff in the development and execution of annual work plans for communications and marketing.
Facilitate and coach relevant CRS country program staff and partners on best practices in marketing and brand management, including storytelling, photography, public affairs and media relations.
Establish robust Community of Practice with country program Communications staff in an effort to provide greater strategic guidance and support, and build a stronger Communications network that will allow CRS to increase its brand awareness with audiences across the continent as well as in the U.S.

Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

Serves with Integrity
Models Stewardship
Cultivates Constructive Relationships
Promotes Learning

Supervisory Responsibilities: N/A
Key Working Relationships:
Internal: Regional director, senior and business development staff, program staff, Marketing and Communications, PIQA and OverOps MarCom, Charitable Giving, Advocacy.
External: CRS partners, international and U.S. media, USAID Communications staff.
Personal Skills:

Strong communications skills and emotional intelligence to forge strong working relationships
Self-motivated, proactive, autonomous
Strong research and analytical skills
Ability to deal effectively with deadlines
Strong representational skills
Team player
Ability to work in harsh and challenging environments

Qualifications:

Master’s degree in journalism/communications preferable
5 – 7 years work experience in journalism, communications and public/media relations
Solid understanding of U.S. and international media
Proven track record of high-level US media placements
Experience working in international development preferred
Proven written and oral communication skills in English
Significant photography experience; videography preferred.
Knowledge of video editing
Basic knowledge of social media, especially Twitter
Overseas work experience in the developing world, preferred

Travel: Ability and willingness to travel up to 50%

October 23, 2024
Staff Safety & Security Advisor, East Africa Region

Department: Operations/East Africa Regional Office
Reports to: Deputy Regional Director (DRD)/MQ
Location: East Africa Region (EARO)
Job Summary: The CRS/EARO region, is comprised of 6 Country Programs (CPs) — Ethiopia, Kenya-Somalia, Sudan, South Sudan, Tanzania and Uganda; EARO has a total FY18 budgeted program value of $206 million. While several EARO countries are among the most stable in Africa, others are entangled in violent conflict and political instability, consequently impacting the stability and security of the region. The Republic of South Sudan and Somalia continue to face considerable conflict and civil war. Increasingly, pockets of unrest have been breaking out in certain parts of Ethiopia.
You will provide Safety and Security technical solutions to the EARO region and country programs for strategic planning, program design in staff safety and security areas, and design of monitoring and evaluation systems including the provision of training to staff. The Technical Advisor leads the development of agency standards and strategies for Safety and Security and guides the region on their implementation. Collaborates with relevant national and international security agencies and providers, through relationship building, information sharing representation and advocacy.
Job Responsibilities:

Security Operational Leadership:
Provide technical leadership and coordination to EARO CP teams to ensure that appropriate security systems and procedures are in place and are fully operational.
Provide international, Regional and local security intelligence, expertise, as well as strategic and technical input to all EARO CPs in the development and management of all Safety and Security Plans.
Improve and drive the threat assessment and risk analysis process; carry out regular threat and vulnerability assessments, review and monitor compliance, and amend working procedures accordingly. Ensure that all staffs are aware of any changes in the security situation.
Develop information systems to provide analysis of potential threats to CRS programs.
In close collaboration with the EARO DRDs/and Technical Advisors , assist the EARO CP’s in developing appropriate Safety and security plans for program design.
Technical Assistance:

Liaise with other members of the CRS global security community and security staff from peer agencies for additional sources of technical or training assistance, best practices learning, etc., Provide training and technical assistance to EARO CPs on security management decisions and processes, including supporting security threat assessments and risk reduction workshops.
Advise Regional Director and DRD/MQ on EARO-level security management decisions, policies and practices. monitor open sources and cultivate personal sources of information, news and analysis around safety and security trends in the region; share relevant informational items with regional and CPs senior management and the HQ Safety and Security Director.
Review, improve and adjust CRS staff tracking systems as necessary and monitor staff compliance.
Carry out regular threat and vulnerability assessments, and amend working procedures accordingly. Ensure that all staffs are aware of any changes in the security situation.
Conduct initial security assessments before the opening of new CRS offices/programs, monitor CRS safety portal to ensure Country Programs SoPs, constant companions and other relevant security and safety documents are updated and disseminated .
Interface with country-level security committees, staff and key contacts from other agencies to update FSPs. Carry out regular assessments to review and monitor compliance. Conduct initial security assessments before the opening of new CRS offices/programs and assignment of staff to a country.

Systems, Organizational Development and Staff Capacity-Strengthening:

Support CPs in the recruitment and development of Managers involved in Staff safety and Security.
Maintain and facilitate virtual regional country level security point persons. Organizing and participating in relevant learning events for relevant staff.
Assist CPs in the definition of roles and responsibilities for staff Security for organizational/departmental efficiency and staff performance accountability.

Key Working Relationships:
Internal: EARO Deputy Regional Directorm Regional Director, EARO, EARO Country Representatives; EARO regional technical advisors;, HQ Safety and Security Director, ERT Security RTA, and General Services Officer.
External: international and local partner NGOs, US, local Catholic agencies, US Embassy RSOs within the region; contracted security service providers, security officers of other international NGOs operating in EARO
Qualifications:

Bachelor’s degree required. Master’s preferred.
Formal technical training in security and safety is a plus. Past management roles with INGOs in unsecure environments is a plus;
Excellent interpersonal, negotiation and advocacy skills. Ability to lead by influence and knowledge, rather than hierarchical authority.
Ability to transfer knowledge and provide technical assistance, training, within an adult learning framework to CPs.
Ability to get along with a diverse group of people, provide exceptional customer service while managing multiple priorities.
Knowledge and appreciation of the Catholic Social Teachings and their application to relief and development work. Adherence to the CRS values-based behaviors.
5 years of relevant working experience in an advisory or management role, contributing to or managing projects in multiple regions- preferably in East Africa; including safety and security.
Previous relevant experience in a regional or complex country advisory role required.
Knowledge, or ability and willingness to learn CRS management and program tools and frameworks, adhere to all CRS policies and guidelines.
Mental/Physical Requirements: Approximately 50-60% travel, primarily within East African countries, and sometimes in remote areas with minimal amenities; often with short notice.

Agency-wide Competencies (for all CRS Staff): These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Serves with Integrity
Models Stewardship
Cultivates Constructive Relationships
Promotes Learning

Language Required: Must be fluent in written and spoken English, Arabic is a plus.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

October 23, 2024
Staff Safety and Security Advisor

Job description
Department: Operations/East Africa Regional Office
Reports to: Deputy Regional Director (DRD)/MQ
Location: East Africa Region (EARO)
Job Summary: The CRS/EARO region, is comprised of 6 Country Programs (CPs) — Ethiopia, Kenya-Somalia, Sudan, South Sudan, Tanzania and Uganda; EARO has a total FY18 budgeted program value of $206 million. While several EARO countries are among the most stable in Africa, others are entangled in violent conflict and political instability, consequently impacting the stability and security of the region. The Republic of South Sudan and Somalia continue to face considerable conflict and civil war. Increasingly, pockets of unrest have been breaking out in certain parts of Ethiopia.
You will provide Safety and Security technical solutions to the EARO region and country programs for strategic planning, program design in staff safety and security areas, and design of monitoring and evaluation systems including the provision of training to staff. The Technical Advisor leads the development of agency standards and strategies for Safety and Security and guides the region on their implementation. Collaborates with relevant national and international security agencies and providers, through relationship building, information sharing representation and advocacy.
Job Responsibilities:

Security Operational Leadership:

Provide technical leadership and coordination to EARO CP teams to ensure that appropriate security systems and procedures are in place and are fully operational.
Provide international, Regional and local security intelligence, expertise, as well as strategic and technical input to all EARO CPs in the development and management of all Safety and Security Plans.
Improve and drive the threat assessment and risk analysis process; carry out regular threat and vulnerability assessments, review and monitor compliance, and amend working procedures accordingly. Ensure that all staffs are aware of any changes in the security situation.
Develop information systems to provide analysis of potential threats to CRS programs.
In close collaboration with the EARO DRDs/and Technical Advisors , assist the EARO CP’s in developing appropriate Safety and security plans for program design.

Technical Assistance:
Liaise with other members of the CRS global security community and security staff from peer agencies for additional sources of technical or training assistance, best practices learning, etc., Provide training and technical assistance to EARO CPs on security management decisions and processes, including supporting security threat assessments and risk reduction workshops.
Advise Regional Director and DRD/MQ on EARO-level security management decisions, policies and practices. monitor open sources and cultivate personal sources of information, news and analysis around safety and security trends in the region; share relevant informational items with regional and CPs senior management and the HQ Safety and Security Director.
Review, improve and adjust CRS staff tracking systems as necessary and monitor staff compliance.
Carry out regular threat and vulnerability assessments, and amend working procedures accordingly. Ensure that all staffs are aware of any changes in the security situation.
Conduct initial security assessments before the opening of new CRS offices/programs, monitor CRS safety portal to ensure Country Programs SoPs, constant companions and other relevant security and safety documents are updated and disseminated .
Interface with country-level security committees, staff and key contacts from other agencies to update FSPs. Carry out regular assessments to review and monitor compliance. Conduct initial security assessments before the opening of new CRS offices/programs and assignment of staff to a country.
Systems, Organizational Development and Staff Capacity-Strengthening:
Support CPs in the recruitment and development of Managers involved in Staff safety and Security.
Maintain and facilitate virtual regional country level security point persons. Organizing and participating in relevant learning events for relevant staff.
Assist CPs in the definition of roles and responsibilities for staff Security for organizational/departmental efficiency and staff performance accountability.

Key Working Relationships:

Internal: EARO Deputy Regional Directorm Regional Director, EARO, EARO Country Representatives; EARO regional technical advisors;, HQ Safety and Security Director, ERT Security RTA, and General Services Officer.
External: international and local partner NGOs, US, local Catholic agencies, US Embassy RSOs within the region; contracted security service providers, security officers of other international NGOs operating in EARO

Qualifications:

Bachelor’s degree required. Master’s preferred.
Formal technical training in security and safety is a plus. Past management roles with INGOs in unsecure environments is a plus;
Excellent interpersonal, negotiation and advocacy skills. Ability to lead by influence and knowledge, rather than hierarchical authority.
Ability to transfer knowledge and provide technical assistance, training, within an adult learning framework to CPs.
Ability to get along with a diverse group of people, provide exceptional customer service while managing multiple priorities.
Knowledge and appreciation of the Catholic Social Teachings and their application to relief and development work.
Adherence to the CRS values-based behaviors.
5 years of relevant working experience in an advisory or management role, contributing to or managing projects in multiple regions- preferably in East Africa; including safety and security.
Previous relevant experience in a regional or complex country advisory role required.
Knowledge, or ability and willingness to learn CRS management and program tools and frameworks, adhere to all CRS policies and guidelines.
Mental/Physical Requirements: Approximately 50-60% travel, primarily within East African countries, and sometimes in remote areas with minimal amenities; often with short notice.

Agency-wide Competencies (for all CRS Staff): These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Serves with Integrity
Models Stewardship
Cultivates Constructive Relationships
Promotes Learning

Language Required: Must be fluent in written and spoken English, Arabic is a plus.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Equal Opportunity Employer

October 23, 2024
Senior Project Officer/County Community Services Coordinator

Locations

Nakuru – (Ref. 2018/041)
Samburu – (Ref.2018/042)

Department: Programming (PQ)
Band: 7
Reports To: Community Services Manager
Country/Location: Kenya/As above
Job Responsibilities:

Organize and lead the implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
Ensure learning properly accompanies project activities throughout the project cycle. Support accountability through coordinating project evaluation activities and guiding partners in their efforts to reflect on project experiences. Analyze implementation challenges and report any inconsistencies and/or gaps to inform adjustments to plans and implementation schedules.
Coordinate and oversee working relationships with all local project stakeholders and serve as the liaison between them and the project team to mobilize local actors and promote project activities and impact.
Supervise and perform ad-hoc inspections of various processes and resources at project sites to ensure timely project activities implementation and adherence to established process standards and procedures.
Support and coordinate capacity building and technical support activities to ensure assigned project activities are implemented per project guidelines and standards.
Coordinate provision of any logistical and administrative support to staff and partners.
Ensure project documentation for assigned activities is complete with all required documents and is filed per agency and donor requirements. Assist with preparation of trends analysis reports and documentation of case studies and promising practices

Typical Background, Experience & Requirements:
Education and Experience

Master’s Degree in Public Health, Community Health, International Development or in a related field of health and community engagement required.
Minimum of 5 years of work experience in project support, ideally in the field of community health services and for an NGO.
Experience in HIV prevention, care and treatment services including NASCOP Manuals and guidelines
Experience working with international donor agencies, particularly USAID.
Experience engaging with and writing for a range of audiences, including governments and policy makers, multilateral agencies, and the public (national and international).
Experience working with partners, participatory action planning and community engagement.
Staff supervision experience a plus.
Experience monitoring projects and collecting relevant data.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Personal Skills

Analysis and problem-solving skills with ability to make sound judgment
Good relationship management skills and the ability to work closely with local partners
Proactive, results-oriented and service-oriented
Attention to details, accuracy and timeliness in executing assigned responsibilities

Required/Desired Foreign Language: Able to clearly communicate in written and spoken English
Travel Required: 50% of the time within the county
Key Working Relationships:
Supervisory: Project Officers (two to five)
Internal: HSDSA staff
External: Local implementing partners, community members, HIV/AIDS stakeholders
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Trusting Relationships
Professional Growth
Partnership
Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

October 23, 2024
Project Manager / County Program Lead Isiolo

Background:
The Kenya Resilient Arid Lands Partnership for Integrated Development (KENYA RAPID) is a Public Private Partnership (PPP) program, in which multiple partners cooperate. It aims to support sustainable and resilient livelihoods in Kenya’s Arid and Semi-Arid Lands (ASALs), by improving water availability and water service delivery to people and livestock, and improve rangelands. KENYA RAPID mobilizes financial and technical resources from development partners, national government, county government and the private sector. Over a five-year period (2015-2020), the program focuses on five Kenyan counties: Marsabit, Garissa, Isiolo, Wajir, and Turkana. Catholic Relief Services Kenya will be implementing the program in Turkana and Isiolo counties of Kenya.
Job Summary:
The Project Manager will manage, coordinate, and monitor project activities and relationships with partners and other project stakeholders to assist the achievement of the Kenya RAPID (Isiolo) project objectives advancing Catholic Relief Services’ (CRS) work serving the poor and vulnerable. The Project Manager will additionally provide technical support on WASH infrastructure development related activities. Project management skills and knowledge of the program area will ensure high-quality programming and continuously work towards improving the impact of this project.
Job Responsibilities:
Manage and lead the implementation of all assigned project activities as outlined in the detailed implementation plan, manage K-RAPID Isiolo budget and support in line with CRS program quality principles and standards, donor requirements, and good practices.
Effectively manage and supervise the K-RAPID team in Isiolo. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.

Ensure learning properly accompanies project activities throughout the project cycle. Support accountability through coordinating project evaluation activities and guiding partners in their efforts to reflect on project experiences. Analyze implementation challenges and report any inconsistencies and/or gaps to inform adjustments to plans and implementation schedules.
Manage and oversee working relationships with all local project stakeholders, including county government officials, and serve as the liaison between them and the project team to mobilize local actors and promote project activities and impact.
Coordinate activities required for ensuring the financial, material and human resources for the quality implementation of the project. Conduct periodic budget reviews.
Identify staff capacity needs and technical assistance needs of partner organizations and contribute to capacity strengthening and required interventions to support quality project implementation.
Coordinate provision of any logistical and administrative support to staff and partners.
Ensure project documentation for assigned activities is complete with all required documents and is filed per agency and donor requirements. Lead preparation of trends analysis reports and documentation of case studies and promising practices within the project implementation area.
Provide technical support in the design and development of BoQ for the identified and designed Multiple Use Water Systems and supervision of water infrastructure activities.

MEAL Competencies:

Track project MEAL requirements – both CRS MEAL Policies and Procedures (MPP) and donor requirements.
Work with MEAL staff and partner staff to implement the MPP and donor MEAL requirements applicable to your projects.
Complete the annual MEAL procedure self-assessment for your project, and develop action plan to advance MEAL practice.

Typical Background, Experience & Requirements:
Education and Experience

Bachelor’s Degree in Water Engineering
Minimum of 6 years of work experience in project support, ideally in the field of WASH.
Experience in managing USAID funded projects is an added advantage.
Experience working with partners, participatory action planning and community engagement.
Staff supervision experience.
Experience with private sector engagement is an added advantage.
Experience monitoring projects and collecting relevant data.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Personal Skills

Analysis and problem-solving skills with ability to make sound judgment
Good relationship management skills and the ability to work closely with local partners
Proactive, results-oriented and service-oriented
Attention to details, accuracy and timeliness in executing assigned responsibilities

Required/Desired Foreign Language: None
Travel Required: None
Key Working Relationships:
Supervisory: Information officer, Food Security, Nutrition and Livelihoods Officer and CRS driver/mechanic.
Internal: Information officer, Food Security, Nutrition and Livelihoods Officer and CRS driver/mechanic, Program Manager WASH, Deputy Head of Programs, CRS’s finance, human resources and procurement departments.
External: The Governor’s Office Isiolo County, National Government officials e.g. County and Sub County Commissioners, and area chiefs in Isiolo, ministries of water, irrigation, health, finance and planning, agriculture, livestock in Isiolo County, Program consultants and contractors, PREG members and Millennium Water Alliance Program Coordinating Unit, Private sector partner.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Trusting Relationships
Professional Growth
Partnership
Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Equal Opportunity Employer

October 23, 2024
Administrative Assistant – Supply Chain

Department: Operations-CRS Kenya – Somalia
Band: 4
Reports To: Senior Officer – Supply Chain
Country/Location: Kenya/Nairobi
Job Summary:
You will help coordinate activities related to asset management, inventory of asset, goods and commodities, monitoring of asset location and dispatch in support of the delivery of high-quality programming to the poor and vulnerable. You will coordinate payment related to procurement of goods, assets, commodities and other procurement processed, except travel, accommodation and conference facilities; help to ensure goods entrusted to the organization by donors are maintained applying established standards and in compliance with CRS and donor regulations, and international and local supply chain accountability standards and requirements.
Job Responsibilities:

Coordinate activities to ensure regular and proper inventory count and reporting are conducted, in compliance with the agency policies and procedures related to inventory management and in line with donors’ requirement.
Conduct routine inspections and take immediate action to eliminate damages and deficiencies on country program assets, goods and commodities.
Coordinate with the logistics team to schedule the timely independent inventory count in line with the agency policy requirements and donors’regulations
Ensure inventory reports done accurately, up to date and timely submitted
Coordinate the preparation of procurement ‘suppliers and vendors payment; Responsible for ensuring accuracy and completeness of payment required supporting documentation
Ensure submission of full package of payment request timely to Finance; Follow-up with Finance the status of submitted payment request to ensure suppliers/vendors are timely paid
Ensure accurate and timely communication to suppliers and vendors related to status of payment of accepted invoices; Play the role of main contact person for payment
Ensure Supply Chain department files are in compliance with the agency policies and procedures and meet donors’ requirements and regulations
Support the Logistics Officer in preparing the country program DA 1 Forms. Ensure accuracy, quality and correct data reported in the DA 1 Form; Ensure timely approval of completed DA 1 and support the Logistics Manager to get the DA1 ready for submission to the government of Kenya related office
File and distribute documents as required and assist with the preparation of reports related to goods movements, damage, or loss, inventory stock control, and warehouse activities.

Background, Experience & Requirements:
Education and Experience

Diploma in Business Administration, Accounting, Procurement, General Stock Management, Or related field
Minimum of 2 years work experience in inventory or warehouse coordination, preferably with an international organization.
Knowledge and understanding of inventory management and control principles.
Ability to manage manual workforce
Proficient in MS Office package (Excel, Word). Experience with database management systems (e.g. MS Access) is a plus.

Personal Skills

Good coordination, prioritization, and time management skills
Ethical conduct in accordance with recognized professional and organizational codes of ethics
Good communication and relationship management skills
Proactive, resourceful, solutions-oriented and results-oriented
Required/Desired Foreign Language
Fluent in reading, speaking and writing English

Internal: Supply Chain staff, Admin, Finance, Fleet,
External: Suppliers, vendors,
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Trusting Relationships
Professional Growth
Partnership
Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

October 23, 2024
Senior Compliance Officer

Department: Programming (PQ)
Band: 7
Reports To: Program Manager-Health
Job Responsibilities:

Provide guidance to staff on terms of award and USG regulations FAR AIDAR /CRS Policies
Negotiate terms of agreement and lead the implementation of all assigned project procurement as outlined in the detailed implementation plan in line with CRS policies and standards, donor contract requirements, and good practices.
Ensure learning properly accompanies project activities throughout the project cycle. Support accountability through coordinating project audits and guiding HSDSA staff in their efforts to reflect on project experiences. Analyze implementation challenges and report any inconsistencies and/or gaps to inform adjustments to plans and implementation schedules.
Coordinate activities across functions and effectively manage relationships with all CRS Kenya HSDSA staff and serve as the liaison between them and CRS HQ contract team to promote good contract management and impact.
Prepare and coordinate approval of documents that support award transactions with the various contractors i.e. Consultants/vendors etc coordinating closely with HQ and HSDSA project teams to ensure these meets required award standards.
Develop and or prepare contract related templates for various contractors.
Manage, retain complete supporting documentation consistent with USAID requirements and CRS policies. These include contracts evaluation of offers/bids, and negotiation/award of contracts
Review various areas of HSDSA transactions and operations including procurement, Finance, IT , HR as determined by the risk assessment and for conformity and compliance with policies, US Government Auditing Standards and USAID rules and regulations generally accepted accounting principles, as applicable
Ensure project documentation for assigned activities is complete with all required documents and is filed per agency and donor requirements. Assist with preparation of trends analysis reports and documentation of case studies and promising practices
Support HSDSA management to improve compliance to both CRS policies, donor regulation and applicable local laws
Work with HQ and HSDSA project team to draft and prepare donor requests for approvals
Provide expert advice and timely guidance/analysis on USAID rules and regulations, applicable contract clauses, etc.
Review all scopes of work, specifications and vendor agreements proposed by HSDSA technical staff for contractual consistency, accuracy, and compliance with CRS policies and USAID regulations;
Keep abreast of interpret, and provide guidance to staff on donor regulations and policies and provide training on applicable compliance requirements

Typical Background, Experience & Requirements:
Education and Experience

Bachelor’s degree in Accounting, Finance, Business Administration, Risk & Compliance or related field or equivalent work experience (A certification in the field will be an advantage, e.g. CPA, CIA). Masters’ degree is a plus.
Minimum of 5 years of work experience in finance, accounting or contract management, ideally in the field of ensuring compliance to the signed contracts in an NGO setting.
Experience working with international donor agencies, particularly USAID.
Experience engaging with and writing for a range of audiences, including governments and policy makers, multilateral agencies, and the public (national and international).
Experience working in a consortium setup on an HIV/AIDS Project.
Experience in auditing USAID-funded projects is an added advantage.
Knowledge of FAR, AIDAR, USG Code of Federal Regulations
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Personal Skills

Analysis and problem-solving skills with ability to make sound judgment
Good relationship management skills and the ability to work closely with local partners
Proactive, results-oriented and service-oriented
Attention to details, accuracy and timeliness in executing assigned responsibilities

Required/Desired Foreign Language: Able to clearly communicate in written and spoken English
Travel Required: 30% of the time within the project counties
Key Working Relationships:
Supervisory: None
Internal: HSDSA staff, CRS/Kenya Health Unit Staff, CRS/Kenya PQ and MQ departments
External: HSDSA consortium Members, EARO Compliance Team and CRS HQ Contract team.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Trusting Relationships
Professional Growth
Partnership
Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

October 23, 2024