Website: Website www.cepheid.com
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Field Service Engineer (Rwanda)
POSITION SUMMARY: Ensure customer satisfaction through effective troubleshooting, repair, installation, and maintenance of GeneXpert and Infinity products. Address customer support issues promptly and professionally. PRIMARY JOB RESPONSIBILITIES: Develop and maintain excellent relationships with customers, ensuring a high level of customer satisfaction through proactive attitude and actions to optimize system performance Proactive preventive maintenance and…
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Technical Support Specialist
POSITION SUMMARY: The Technical Support Specialist is responsible for providing advanced product support to customers requiring assistance with assays sold and distributed by Cepheid. As a member of the Tier 2 Technical Support Team, you provide product support to internal and external customers via phone, email and web serving as the technical expert in Cepheid’s…
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Field Service Engineer (Rwanda)
POSITION SUMMARY: Ensure customer satisfaction through effective troubleshooting, repair, installation, and maintenance of GeneXpert and Infinity products. Address customer support issues promptly and professionally. PRIMARY JOB RESPONSIBILITIES: Develop and maintain excellent relationships with customers, ensuring a high level of customer satisfaction through proactive attitude and actions to optimize system performance Proactive preventive maintenance and…
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Technical Support Specialist
POSITION SUMMARY: The Technical Support Specialist is responsible for providing advanced product support to customers requiring assistance with assays sold and distributed by Cepheid. As a member of the Tier 2 Technical Support Team, you provide product support to internal and external customers via phone, email and web serving as the technical expert in Cepheid’s…
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Territory Manager
Job Purpose Successfully drive a highly complex hospital sale from introduction of new screening and diagnostic concepts through closure and implementation, working with physicians, clinicians, laboratory, infection control, Quality Assurance and executive staff members to identify needs, gain consensus, and close new assay and instrumentation business as rapidly as possible. Accountabilities Responsible for managing and…
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Global Access Director Africa Regional Application Lead – Sub-Saharan Africa
The Director, Market Access Africa reports to the Senior Vice President (SVP), Global Access and will work closely with the commercial (internal and external (distributors and service provision partners)) teams to execute the global access strategy for Cepheid’s current and future products in the Sub-Saharan African Region. This position will be the field-based expert on…
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Legal and Compliance Counsel
Position Summary The Legal and Compliance Counsel will be responsible for providing guidance, direction and assistance primarily to Cepheid, but also as shared resources to other Danaher Dx companies, in connection with a wide variety of (a) legal and business matters and (b) for supporting the Compliance Program, to support Commercial, High-Burden Developing Countries (HBDC)…
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Regional Application Lead – Sub-Saharan Africa
Position summary: Lead the Application Specialists from Channel Partners with the following responsibilities: Plan, Develop, and Monitor Field Application Specialists activities for the defined region. Deliver training class to advanced customers and Channel Partner members and keep the records. Essential job responsibilities: Deliver Train the trainer training to Advanced Customers from National Programs Advise Customers/…
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Field Service Applications Specialist (FSAS)
Minimum Skills Required Diploma Engineering or Biology, Bachelor’s Degree with experience in Molecular Biology an advantage Must have experience working with various KOL’s within Kenya Local language knowledge such as Kiswahili desirable Clinical Laboratory focus along with experience in molecular and microbiology techniques Job Purpose Key Purpose and Accountabilities: Technical Provide on-site installation of systems,…
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Office Manager
Position Summary The EAC Office Manager plays a key role in the set-up and ongoing management of Cepheid’s first office location in East Africa. This function will oversee various admin and operational tasks and will work closely with multiple internal and external stakeholders to ensure that the daily operations run smoothly The EAC Office Manager…