Jobs Kenya

Website: Website www.aquantuo.com/

  • E-Commerce Operations Analyst

    E-Commerce Operations Analyst

    Key Responsibilities.

    Respond to all emails, phone calls, WhatsApp messages, social media engagements and live chat messages in real time or within 15 minutes from when they are sent.
    Ensure real time status updates of all client requests across all service areas
    Work with sales/marketing staff to convert prospects into actual and satisfied users.
    Provide an exceptional customer experience to all clients – online, over the phone and in person
    Work hand in hand with other departments to purchase, update, process, ship, clear and deliver packages
    Coordinate and create all needed shipping documents for both imports and exports in a timely fashion ensur ing all industry guidelines are met
    Ability to examine online stores and successfully complete purchase requests
    Familiarity with the operations in the shipping industry, to include but not limited to, pick-ups, drop offs, Bill of Laden, Commercial Invoice, etc.
    Ability to comfortably use computers, a variety of mobile devices and Microsoft office applications to include navigating web pages and apps.
    Ability to walk a user remotely over the phone through issues encountered with our platform (website and apps) or to walk a user remotely over the phone or in person on how to use our platform.
    Excellent customer service and able to professionally interact with customers in person and over the phone
    Able to quickly learn new programs and processes.

    Key Requirements

    Bachelor’s degree in business, marketing, economics or related field.
    Experience and commitment to excellent customer service.
    A commitment to excellent customer service.
    Excellent written and verbal communication skills.
    Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
    Experience using computers for a variety of tasks.
    Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook.
    Able to work comfortably in a fast-paced environment.
    Able to work with little to no supervision

    Apply via :

    www.linkedin.com

  • Finance Analyst

    Finance Analyst

    Monthly salary: KES 40,000

    The Company: An infant logistics company that provides customized freight services for individuals, small and large businesses. We are looking for an individual to fill the role of Financial Analyst. They will be responsible for the day-to-day accounting operations as well as analyzing and reporting the company’s finances.
     
    Key Responsibilities.

    Ensure daily updates of QuickBooks with transactions from all sources i: e bank accounts, MPESA etc.
    Track all accounts payable, Account’s receivables and reconcile payments made in; Cellulant, Bank, Mobile Money Deposits – Checks, cash etc.
    Follow up on concierge purchase requests made within the week follow up on them to ensure cancellations or processing issues occur.
    Create customer invoices in a timely manner for prompt payment of fees due, where needed.
    Create receipts for delivered items or payments.
    Review periodically to ensure that all payments received via third party payment processors are what are being deposited into our accounts.
    Review the company’s monthly payroll and prepare monthly payroll statutory deductions such as NSSF and PAYE for payment within statutory deadlines.
    Key contact on all local laws and regulations for tax and compliance purposes.
    Preparing quarterly VAT and PAYE returns and submitting these within statutory deadlines.
    Work with all third-party payment processors to resolve payment issues in a prompt manner and create an internal ticket to track until resolved.
    Overall month end closure activities, including various reconciliations to ensure that financial reports are submitted to the group within 8 working days of the month end.
    Ensure all utility payments, leases, loans, insurance policies are paid on time to avoid penalties.
    Preparation of annual/monthly budget and assess expenditure to determine where opportunities may exist for cost saving.
    Generate weekly analysis report of P$L and balance sheet per shipment.
    Ensure all employees and contractors are paid no later than the 25th of each month.
    Develop a system to effectively track outstanding customers’ payments.
    Ensure financial projections for income are exceeded while expenses are minimized.
    Monitoring of the prepared budgets to ensure that spend is per budget, as well as analyzing and explaining causes of variances / deviations, if any, from budgeted figures.
    Ensure funds are always available to facilitate quick shipments of imports along with necessary customs and clearing fees.
    Work with other teams and management to achieve the company goal of ensuring payments are made through payment processor.
    Where necessary, work hand in hand with other departments to purchase, update, process, ship, clear and deliver packages.

    Requirements

    Bachelor’s degree in accounting or commerce or its equivalent
    Must have CPA/ACCA qualification.
    Knowledgeable in Accounting software, especially QuickBooks/ Excel.
    Strong financial management skills.
    High level of professionalism and integrity, with good moral character
    Excellent written and verbal communication skills.
    Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
    Able to work comfortably in a fast-paced environment.

    Interested and qualified candidates should forward their CV to: careers@aquantuo.com using the position as subject of email.

    Apply via :

    careers@aquantuo.com

  • Graduate Internship

    Graduate Internship

    An infant logistics company that provides customized freight services for individuals, small and large businesses. We are redefining logistics, by revolutionizing the way international shopping, shipping, fulfillment and deliveries are done. We are looking for an intern ready to be part of an international, dynamic and driven team that has set their aspirations high and work hard.
    KEY RESPONSIBILITIES

    Respond to all emails, phone calls, WhatsApp messages, social media engagements and live chat messages in real time or within 15 minutes from when they are sent.
    Assist with social media development and coordinate consistent posting on social networks.
    Excellent customer service and professionally interact with customers in person and over the phone.
    Work a couple of hours every weekend and after hours to ensure that Social Media messages are responded to.
    Work with sales/marking staff to convert prospects into actual and satisfied users.
    Ensure real time status tracking updates of all client requests are updated in the company’s system.
    Create tickets for all issues and track them until resolution.
    Ensure accurate sorting and delivery of all items before expected delivery date.
    Ensure all items in pending status are followed up on within a few hours from when they are created.
    Provide timely updates to members on delayed shipments.
    Walk users remotely over the phone through issues encountered with our platform (website and apps).
    Work hand in hand with other departments to purchase, update, process, ship, clear and deliver packages.
    Complete daily checklist in a timely manner before noon each working day.
    Other roles as assigned by management.
    Work with other teams and management to achieve company goal of ensuring payments are made through payment processor. 
    Where necessary, work hand in hand with other departments to purchase, update, process, ship, clear and deliver packages. 

     
    REQUIREMENTS

    Must be a graduate.
    Good customer experience.
    Excellent written and verbal communication skills.
    Superb interpersonal skills, including the ability to quickly build rapport with customers.
    Strong software skills (Excel, Word, PowerPoint; Keynote, Pages).
    Able to work in fast paced environments with little supervision and perform tasks to completion.
    Ability to quickly learn new programs.
    Integrity, enthusiasm and passion for continuous learning and development.
    Strong analytic and problem-solving skills.

    Interested and qualified candidates should forward their CV to: careers@aquantuo.com using the position as subject of email.

    Apply via :

    careers@aquantuo.com

  • Financial Analyst

    Financial Analyst

    An infant logistics company that provides customized freight services for individuals, small and large businesses. We are looking for an individual to fill the role of Financial Analyst. They will be responsible for the day to day accounting operations as well analyzing and reporting the company’s finances.
    Responsibilities

    Ensure daily updates of QuickBooks with transactions from all sources i: e bank accounts, MPESA etc.
    Track all accounts payable, Account’s receivables and reconcile payments made in; Cellulant, Bank, Mobile Money Deposits – Checks, cash etc.
    Execute concierge purchase requests within 15 minutes from when notified and follow up on them to ensure to cancellations or processing issues occur.
    Create customer invoices in a timely manner for prompt payment of fees due, where needed.
    Create receipts for delivered items or payments.
    Review periodically to ensure that all payments received via third party payment processors are what are being deposited into our accounts.
    Review company’s monthly payroll and prepare monthly payroll statutory deductions such as NSSF, NHIF and PAYE for payment within statutory deadlines.
    Key contact on all local laws and regulations for tax and compliance purposes.
    Preparing quarterly VAT and PAYE returns and submitting these within statutory deadlines.
    Work with all third-party payment processors to resolve payment issues in a prompt manner and create an internal ticket to track until resolved.
    Overall month end closure activities, including various reconciliations to ensure that financial reports are submitted to the group within 8 working days of the month end.
    Ensure all utility payments, leases, loans, insurance policies are paid on time to avoid penalties.
    Preparation of annual/monthly budget and assess expenditure to determine where opportunities may exist for cost saving.
    Generate weekly analysis report of P$L and balance sheet per shipment.
    Ensure all employees and contractors are paid no later than the 25th of each month.
    Develop a system to effectively track outstanding customers payments.
    Ensure financial projections for income are exceeded while expenses are minimized.
    Monitoring of the prepared budgets to ensure that spend is per budget, as well as analyzing and explaining causes of variances / deviations, if any, from budgeted figures.
    Ensure funds are always available to facilitate quick shipments of imports along with necessary customs and clearing fees.
    Work with other teams and management to achieve company goal of ensuring payments are made through payment processor.
    Where necessary, work hand in hand with other departments to purchase, update, process, ship, clear and deliver packages.

    Qualifications

    Bachelor’s degree in accounting or commerce or its equivalent
    Must have CPA/ACCA qualification.
    Knowledgeable in Accounting software, especially QuickBooks/ Excel.
    Strong financial management skills.
    High level of professionalism and integrity, with good moral character
    Excellent written and verbal communication skills.
    Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
    Able to work comfortably in a fast-paced environment.

    Interested applicants should write an email to careers@aquantuo.com  with the subject of the email being FINANCIAL ANALYST POSITION. Ensure that you attach your CV and other supporting documents.

    Apply via :

    careers@aquantuo.com