Website: Website www.aig.com

Production Underwriting Manager – Group PA & Travel

Functional Area

UW – UnderwritingEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG Kenya Insurance Co. Ltd

Purpose Of The Role

Strategic Management of the Product Tower, Accident & Health Dept. in Kenya. Role includes setting departmental goals and budgets, monitoring and achieving them in terms Top and Bottom Lines.

Principle Duties And Responsibilities

Production

Ensure that production growth targets are achieved and provide leadership to take remedial action to address shortfalls
Take accountability for Profit Centre P&L

Business Operations

Establish / execute strategic business plans to achieve profitable growth in line with Profit Centre & country targets
Prepare, manage and execute production and expense budgets in line with Profit Centre & country targets.
Manage estimates and reporting processes and prepare ad hoc financial and management reports
Manage and coordinate SLA’s with CPS to ensure operational efficiency and achievement of agreed customer service standards
Assist Finance & accounting department with receivables

Portfolio Management

Ensure adherence with all underwriting guidelines and bulletins
Manage the portfolio in profitable and sustainable growth, closely following claims activity trends
Ensure adherence with all reporting requirements
Ensure adherence to all control framework requirements
Weekly reporting on key performance indicators for new and renewal business

Technical Underwriting

Review, analyze and underwrite new and renewal business within underwriting authority
Provide technical direction to underwriters in the Profit Centre
Negotiate terms and conditions with clients and brokers
Handle referrals to regional office as appropriate

Business Development and Retention

Keep abreast of market changes and trends. Provide strategic direction for new business / new product development

Seek opportunities to improve synergies and lead cross-sell initiatives with other profit center’s

Develop and maintain strong personal and professional relationships with clients
Represent AIG on industry bodies and professional associations and organizations

Expense control

Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes

Audit and Compliance

Ensure adherence to audit requirements
Ensure adherence to regulatory and compliance requirements

Performance Management

Set employee objectives and manage performance to achieve business goals
Ensure that appropriate training and development is provided to meet technical & regulatory requirements and encourage professional & personal growth

Talent Management

Work with HR to ensure that staff development plans are in place with feedback and follow-up
Manage succession planning to develop & retain talent and build bench strength

Qualifications

Graduate level degree in Insurance; Business, economics, or marketing
Professional Insurance qualification aligned to market/ regulatory requirements (ACII/CII)
Computer literate and proficient in the use of relevant software

Skills

Extensive Technical Insurance Knowledge
Statistical and Financial Management
Client Relationship Management
Interpersonal and Communications Skills
Innovation and curiosity
Strong analytical and interpersonal skills
Leadership Skills

Experience

5-10 years management experience in a related / relevant business
5-10 years general marketing experience
5-10 years insurance experience
Insurance knowledge including underwriting concepts and local business practices
Understanding of database marketing, modeling and segmentation
Ability to work in a matrix organization and liaise with multiple departments

COMPETENCIES

Technical

Risk Analysis and Pricing
Distribution Management
Products Knowledge
Policies & Regulations
Portfolio Management

Leadership

Dealing with ambiguity
Customer Focus
Negotiating
Drive for results
Building effective teams and develop Talent
Presentation Skills
Innovation Management
Business Acumen
Problem Solving
Change Management

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

October 26, 2024
Senior Underwriter -Casualty Lines

PURPOSE OF THE ROLE

Casualty lines profit center is responsible for underwriting WIBA Employers Liability, Public Liability, Commercial general Liability Product Liability/Product recall, Contaminated product Insurance and Environmental Impairment Liability Insurance.

The role is expected to ensure profitable growth of Casualty lines business whilst maintaining sound underwriting standards within prescribed underwriting authority.

Where the tasks in the job are well performed, it is expected that the business line will realize profitability by achieving budgeted production, acceptable loss and expense levels.

Principle Duties And Responsibilities

Management and profitable underwriting of Casualty business.
Assist Senior Management in formulating Departmental business plans and Strategies.
Develop strong, long term relationships with brokers and clients to profitably grow the book of business
Implement and monitor departmental business plans and budgets.
Monitor portfolio performance.
Ensure budgeted renewal retention is achieved
Ensure achievement of budgeted new business targets.
Deliver training to various distribution channels on Casualty Lines products.
Periodic review of existing products and development of the same to ensure they are in line with market trends.
Expense management
Liaising with Credit Control team to ensure acceptable levels of receivables as defined by the company.
Preparation of management reports.
Supervision of Casualty lines department.
Marketing and distribution of Casualty products

Qualifications

B.Com. (Insurance Option – preferred) or any business degree.
ACII (Professional qualification) is a must.
Proficiency in IT – MS Office packages

Experience

Minimum 5 – 7 years’ experience in Underwriting (preferably Casualty Lines)
Managerial experience
Multi-national working experience – an advantage

Skills/Competencies

Advanced working knowledge of casualty lines of business
Proven ability to build and maintain strong professional relationships
Demonstrated sales, marketing and relationship building experience
Very strong verbal and written communication skills
Highly motivated and results oriented
Ability to work in a dynamic, rapidly changing environment
Ability to collaborate with a wide range of colleagues to quickly deliver solutions
Dealing with Ambiguity
Business Acumen
Presentation skills

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

October 26, 2024
Chief Finance Officer

Functional Area

FA – FinanceEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG Kenya Insurance Co. Ltd

Purpose/Nature Of The Role

This is a senior position which seeks to increase the long term share value and to safeguard the assets of the company by: finding ways to improve the performance of the financial operation, ensuring a satisfactory system of internal controls in the organization, shareholder wealth maximization, safeguarding the assets of the company – avoiding wastage through prudent investment, maintaining adequate liquidity to facilitate prompt claims service without jeopardizing investment income and ensuring compliance with regulation (Local & US SEC, SOX etc).

Principle Duties And Responsibilities

Regulatory, Statutory & Management Reporting

Overall responsibility for all Finance aspects in Kenya, which includes Tax, Actuarial, Controlling, FP&A and Capital Management responsibilities.
Accountable for timely and accurate delivery of AIG Kenya’s external financial reporting and maintenance of a robust control environment.
Business partnering and support role to the CEO, which includes updates on business strategy execution and profitability assessments of each line of business
Primary Finance contact to the independent, non-executive directors, and responsible for accurate and timely Board reporting
Responsible for overseeing the RBC function and the timely/accurate reporting of the Capital position and Capital Planning to the Board
Oversight of all local financial statement and regulatory filings, and primary Finance liaison with all regulatory authorities
Management of the audit process with external and internal auditors
Implement and monitor Monthly Financial Reporting with a key focus on business performance, profitability and strategy execution
Establish and implement the regulations on and procedures of financial management, cost management, budget management, accounting, accounting supervision and audit; Supervise the implementation of above-mentioned regulations and procedures;
Represent AIG to the regulator regarding all financial matters when required and in the board of directors;
Managing capital to meet regulatory requirements, dividend commitments and investment requirements; optimizing deployment of and returns on capital within those constraints;
Overseeing the investment management activities of the company;
Embedding the use of key performance metrics within the organization to drive actions and improve performance;
Delivering well-supported budgets, plans and forecasts in line with AIG’s timelines, along with regular progress updates and action recommendations as appropriate;
Ensure proper tax planning, computation and accounting and remittance of all applicable taxes (PAYE, VAT, WHT, etc)

Business Partnership & Leadership

Engage with executive management as a strategic partner, influencing the future direction of the company and aligning business and finance strategy to achieve profitable and sustainable growth.
Instill a financial approach and mind set throughout the organization as a catalyst to help other parts of the business perform better.
Designing and implementing change to organizational design, processes and systems to meet current and future reporting obligations;
Improving efficiency whilst maintaining control standards consistent with AIG policies and regulatory requirements;

Control environment and Framework

Provide a preventive financial control environment, aligned to company and legislative requirements.
Ensure integrity of all financial data in underlying administrative system.
Ensure control over operating systems impacting financial performance is implemented and operating effectively.
Recommend improvements and adjustments as needed to ensure operational efficiency and meet operating requirements.
Remediate and resolve material weaknesses and significant deficiencies identified through internal audit within agreed timelines
Liaise with internal auditors and provide recommendations for procedural improvements
Keep abreast of local financial, legislative environment; advise the CEO on financial issues which arise and the consequences of proposed course of action.
Ensure financial records are maintained in line with company and legislative requirements
Ensure Internal and External financial reporting is concluded on a timely manner with appropriate approvals
Administer the work of investment committee
Review financial analysis for investment purposes as requested by the CEO.
Manage account reconciliations accordingly to company and auditors standard

Team Management & Development

Leading, mentoring and professionally developing people, making best and highest use of talent including exporting to benefit the wider Group, managing succession plans, fostering a culture of collaboration and promoting and delivering the benefits of working collaboratively to deliver AIG’s strategic objectives
Aligning activity of Finance in Kenya with Region and Group

Qualifications

Business Degree (B.Com – Accounting or MBA)
Certified Public Accountant (K)
Member of the ICPAK

Experience

Minimum of 8 years of experience in a Senior Accounting Position, as Finance Manager or Chief Finance Officer.
Working knowledge of a multinational organization is highly recommended.
Working in a matrix reporting structure will be an advantage.

Skills

Business acumen to understand AIG’s business and functions
Solving complex problems
Managerial courage
Organizational Agility

COMPETENCIES

Technical Competencies: –

Financial Analysis & Reporting
Optimizing work processes
Planning
Compliance/Regulatory knowledge
Management Reporting
Business/Product knowledge

Leadership Competencies: –

Dealing with Ambiguity
Excellent negotiation and presentation skills
Customer relationship building and management
Conflict management
Team building skills

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

October 26, 2024
Head of Distribution & Marketing

Functional AreaAre you interested in working in an environment where knowledge is cultivated, innovation is encouraged, and achievement is rewarded? Are you looking for a truly global company that considers diversity to be a business imperative?We’re looking for a team member who wants to grow their career, is agile, innovative in this digital age and can give back to the community. Let’s partner for success – for you, for AIG, and for our clients.Role:-Support the Customer-led and Digital Strategy for AIG Kenya by overseeing the Existing distribution Channels and onboarding new Producers and Digital partners. This will be done by delivering value to Customers and distribution partners through improved Customer experience.Lead the Distribution Management which includes Agents, Brokers, Bancassurance channels and Digital Partners by developing and coordinating their plans, setting and controlling their performance goals to ensure execution of company strategies.ResponsibilitiesDistribution Management

Develop Channel Specific Strategies and oversee implementation of the same.
Collaborate with underwriting function to identify how to best develop and leverage distribution opportunities in target market. Profitability and long-term sustainability of distribution channels and partnerships are key expectations.
Responsible for setting and achieving sales targets, both overall and by line of business. Maintain momentum of current sales and marketing practices and priorities throughout transition.
Provide hands-on sales expertise to establish, expand and develop distribution channels through quality selection and retention of various producer types and introduce new models of producer partnership.

Development of existing and new producers across distribution channels with focus on training to Partner with the local & Regional Distribution team to adapt global standards, best practices, training programs and sales management methodologies to meet local needs and partnering to build new sales practices to meet evolving market needs.
Coodinate with Contact Centre for all sales related activities. ( Lead Generation and Follow-up, Renewals, Cross Sell, sales Campaign Management)

Design, implement and monitor best practices for sales management, including:

Recruitment and selection of producers – Develop target producer profiles, controlled recruiting processes, etc. and ensure standards are adhered to.
AIG Academy: Design and deliver a curriculum that provides producers with skills and knowledge required to achieve target validation and productivity KPI’s. Develop and deploy Digital Sales tools to support the training and empowerment of producers
Performance management – Implement best practice sales management disciplines, activity and KPI management processes, incentive / recognition and compensation structures, etc. to motivate and enable sales managers to effectively manage agents sales activities and generate quality submissions, productivity and premium growth.

Business Planning

Engage other business heads in the annual business planning process and agree on GPW growth figures as well as strategies and align these to distribution Channels and producers.
Develop and implement an Annual Producer Events Calendars with an approved budget.
Take charge of the Business Case development of New Digital partners and key distribution initiatives in collaboration with other business heads.

Marketing

Mine company portfolio and identify core segmentation approach that helps define targets for compelling value propositions.
Lead or supporting internal client engagements that include:

developing value propositions for prioritized customer segments,
architecting brand portfolio strategies across multiple brands/products, and
helping define/transform customer experiences aligned with customer needs
Lead development of a comprehensive product/solution strategy and execution plan that will deliver substantial business growth over time.
Design and implement comprehensive marketing pilots, from market sizing and business model design to target optimization and financial analysis
Develop an annual Marketing plan incorporating all departments marketing needs. This will include an Events Calendar.

Ensure Marketing BDM is well exposed and trained to deliver all marketing support initiatives
Development and constant review of Marketing Materials: Website, Sales tools, etc. They should be aligned to the digital strategy.
Management of social Media platforms.

Staff Development

Develop Staff to build technical Capacity to support the Production Growth and digital transformation in channel management
Ensure continuous training & exposure of Business Development Managers to support the organizations Strategy

Audit and Compliance

Ensure that Distribution & Marketing operations are all compliant with existing local regulations, company standards and direction.
Conduct self-Audits on various identified compliance issues and report any anomalies. Implement all Compliance and Audit recommendations

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

October 26, 2024
Junior Field Engineer

Purpose of the Role
Analyze, evaluate, and recommend feasible ways to develop, implement and monitor a total loss control program, concentrating on the reduction of frequency and severity of claims. Based on level of product knowledge, this position will perform reviews and offer technical guidance.
Duties & Responsibilities

Provide timely and value added services to clients via property engineering surveys and follow-up on property loss prevention recommendations
Provide support to other regions by servicing clients with locations in Johannesburg and to be available to travel outside of the region if required
Conduct property engineering surveys, re-surveys, prospect surveys, and other reviews for local clients, utilizing the AIG engineering reporting and guidelines
Develop risk ratings (physical deficiencies and human element programs)
Provide engineering support to other regions as required, generating income to support the position
Monitor client property loss prevention recommendations, providing sound engineering consultation and support for loss prevention
Develop risk ratings and perform MAS, MFL, PML, and NLE loss estimates and other technical studies
Report on, substandard risks and large loss potentials
Consult on complex and high limit business, through special reporting Provide training for clients, as well as technical training for local underwriters and other local office personnel
Develop local relationships within the insurance industry and participate on local committees, representing AIG engineering
Participate in central regional team activities
Complete natural hazard assessments
Advise and assist clients with compliance and regulatory issues pertaining to fire protection
Complete administrative reporting in a timely manner, to include monthly time reports, expense reports, performance management documents, calendars, and other reporting as assigned.

Qualifications
Eng Degree or other Risk Management related qualification.
Experience Required

Previous experience in Risk Management
Previous experience in Loss Prevention Surveys for insurance / underwriting purposes. Auditing experience.
Previous experience in assessing fire protection systems

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

October 25, 2024
Junior Field Engineer

Purpose of the Role
Analyze, evaluate, and recommend feasible ways to develop, implement and monitor a total loss control program, concentrating on the reduction of frequency and severity of claims. Based on level of product knowledge, this position will perform reviews and offer technical guidance.
Duties & Responsibilities

Provide timely and value added services to clients via property engineering surveys and follow-up on property loss prevention recommendations
Provide support to other regions by servicing clients with locations in Johannesburg and to be available to travel outside of the region if required
Conduct property engineering surveys, re-surveys, prospect surveys, and other reviews for local clients, utilizing the AIG engineering reporting and guidelines
Develop risk ratings (physical deficiencies and human element programs)
Provide engineering support to other regions as required, generating income to support the position
Monitor client property loss prevention recommendations, providing sound engineering consultation and support for loss prevention
Develop risk ratings and perform MAS, MFL, PML, and NLE loss estimates and other technical studies
Report on, substandard risks and large loss potentials
Consult on complex and high limit business, through special reporting Provide training for clients, as well as technical training for local underwriters and other local office personnel
Develop local relationships within the insurance industry and participate on local committees, representing AIG engineering
Participate in central regional team activities
Complete natural hazard assessments
Advise and assist clients with compliance and regulatory issues pertaining to fire protection
Complete administrative reporting in a timely manner, to include monthly time reports, expense reports, performance management documents, calendars, and other reporting as assigned.

Qualifications
Eng Degree or other Risk Management related qualification.
Experience Required

Previous experience in Risk Management
Previous experience in Loss Prevention Surveys for insurance / underwriting purposes. Auditing experience.
Previous experience in assessing fire protection systems

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

October 25, 2024
Claims First Notice of Loss Adjuster II

Position Description: The First Notice of Loss handler will complete a thorough claims set up and gather the required information via the telephone and OneView to properly register a new loss. Activities will include all required data recording, explaining the claims process to our customers, and provide initial claims service at the onset to enable the Claims Adjuster to focus on core functions to adjudicate the claim. In addition to claim set up and within their prescribed financial authority the First Notice of Loss Handler will review initial documents received at intake and, within defined product-based authority limits, does have the authority to make the decision to issue payment based on specifically documented conditions at the time of registration without further review or approval by their FNOL Team Leader.
Position Requirements: QUALIFICATIONS:University Graduate
SKILLS:Background knowledge of property/casualty insurance and customer care

October 24, 2024
Senior Business Development Manager

Position Description: Lead the Broker Management team by developing and coordinating their plans, setting and controlling their performance goals to ensure execution of Broker management strategies, manage and develop all distribution channels to achieve new business and retention targets.
Provide input into budget (new business and renewals) in cooperation with Head of Distribution
Responsible for the delivery of the set Broker Budget and Strategies

Broker Activity Management
New Business
Prepare a pipeline of Key corporate accounts and have a strategy to have a hit ratio of over 40%.
Act as the Relationship manager to coordinate Pipeline accounts with Product Towers to ensure high success rates for acquiring new business. Manage the Pipeline/Target accounts and Quoted accounts through salesforce.
Manage all quotations done and implement a follow-up mechanism to achieve a hit ratio of 40%
Provide ease of doing business tools for consumer lines and SME to empower Brokers to quote and bind business in the field with minimal reference to AIG e.g. rating templates, creation of schemes etc.
Retention
Work towards achieving the budgeted retention ratios by Line of Business.
Liaise with Product Towers and CPS to ensure renewal notices go out on time( at least 60 days before renewal date)
Adopt an account renewal follow-up approach rather that LOB renewal follow-up approach.
Implement a follow-up and feedback mechanism to profit centre and Management team on Key renewal accounts. Liaise with CPS and Contact Centre to follow up on renewals for Consumer Business.
Share upcoming renewal listing with all Brokers on a Monthly basis.

Submissions
Take responsibility of the Management of quotations from Brokers and ensure prompt turn-around times
Manage the process of declining quotes to ensure we do not damage Broker relationships.
Liaise with product Towers on submissions requiring referral and provide information required in a timely manner.
Manage quotations that require Product Towers support to accommodate Low appetite business to secure an account.
Share submissions and hit ratios to Brokers on a Quarterly Basis to make them aware of positive or negative trends.

Reports
Provide Weekly progress reports in the Departmental meetings
Provide Monthly Brokers Production and Strategies update report to Local and Regional Management. Highlight key challenges or Roadblocks to achieving Goals in the report.
Review reports with direct Manager to identify action points to ensure 100% achievement of Targets and Strategies.

Broker Communication and Relationship
Implement a Broker Visitation plan where Tier 1 & Top Tier 2 should be visited weekly and Tier 3 visited once every two weeks. Visitation reports to be uploaded on Sales Force and reviewed weekly.
Implement a Quarterly Training Plan for key Broking Staff.
Design and implement top Broker Relationship Plan to enhance relationships between AIG and those Brokers.
Manage and attend broker functions

Receivables
Track receivables position on a Monthly basis and ensure no premiums go beyond 90 days
Liaise with Finance Department to provide statements on a Monthly basis and discuss the receivables position with Brokers.

Service Issues Management
Review Service status report from Salesforce to monitor achievement of Service standards with Brokers.
Liaise with Head of Operations to improve service turn around times and enhancement of Service report for Management purposes.

Audit & Compliance
Ensure adherence to audit and compliance requirements
Ensure adherence to audit and regulatory requirements

Self Development
Keep abreast on AIG underwriting guidelines and work with Product Towers to attain and renew underwriting authority for SME, Consumer lines and some Commercial lines.

Position Requirements: Professional Qualifications
Bachelors Degree in Marketing from a recognized tertiary institution. An MBA would be an added advantage
ACII Preferable
Strong sales and marketing background. Chartered Institute of Marketing qualification desirable
5 years relevant experience in the insurance sector
Minimum of 3 years in related marketing management role
Familiarity with general insurance products.

Knowledge & Skills & Competencies
Excellent knowledge of the broker distribution channels
Confidence to prepare and present tailored presentations brokers and clients by effectively using a range of presentation skills
Strong client management skills and ability to keep promises
Confident negotiator and ability to “close the deal”
Team player
Excellent Computer skills in MS Office suite
In depth knowledge of the current business and marketing trends
Relevant Sales and Marketing Experience

October 24, 2024
Account Handler

Position RequirementsKEY ROLES
Daily review of receipts and payments postings to debtors ledger –ensure they balance with the cash book
Daily identification of un –allocated cash ( receipts)and payments in the debtors ledger – using daily PMU downloads
Review of monthly ledger and statements –prepare exceptional report and identify write offs, and over due premiums
Meet weekly collection targets and refer problems accounts to profit centers managers
Refer defaulting accounts to lawyers to institute legal action or to debt collectors after approval by the credit committee Ensure that monthly WH/tax and annual returns are prepared make broker visits and other companies clients and re-insurers
Convene the war room and follow up action plans, distribute and explain data to the PCM
Recommend to the credit committee which producers should have their credit facility withdrawn
Liaise daily with underwriters on queries raised by producers
Monthly review of Bad debts and provisions
Ensure that debtors ledger is is properly aged and is in agreement with G/L
Convening and chairing reconciliation and confirmations meetings with producers based on correct statements and facilitate settlements
Co-ordinate debtors accounts opening and carry out checklist prior to accounts opening
Check and review agents commission monthly , ensure that the paid commission are allocated-ensure that only licensed agents are paid their commissions-
EXPERIENCE
Minimum 2 years credit control experience, preferably in an insurance environment.
Experience in Financial reconciliations as well as working with Share Service Centre partner in a Multinational environment.
The candidate must have intermediate to Advance Excel skills, be a team player, be able to work in a high pressurized environment, be able to communicate effectively with internal and external stakeholders, and needs to be able to work independently.
AIG COMPETENCIES AND VALUES
Customer-focused:
Innovative:
Decisive:
Communicative.
Trusted:
Team-oriented:
Results-oriented:
AIG CORE VALUES.The job holder will be expected to demonstrate a high degree of the following AIG values;
Integrity – Be part of an honorable and committed work ethic.
Entrepreneurial – Find opportunities and put them into action.
Disciplined Risk Taking – Move quickly and carefully.
Innovation – Be creative and generate new ideas.
Knowledge-Continuously educate and train.
Responsive Leadership – Encourage accountability, teamwork, effective communication, and results.
Service-Deliver quality and respond skillfully to our customers.
Recognition and respect for the individual.

October 24, 2024
Personal Property Underwriter

JOB PURPOSEThis role performs more complex underwriting clerical functions in support of the underwriters under direct supervision.Position RequirementsPRINCIPLE DUTIES AND RESPONSIBILITIES:
Prepares renewal solicitation letters for producers.
Answers routine questions from producers, insureds, and other department personnel.
Assists in the evaluation of new and renewal policies.
Assists in reviewing policy data.
Processes cancellations, endorsements, policy issuance, etc.
Provision of Customer Service to Bancassurance producers with schemes.
Ensure timely and efficient service delivery to Bancassurance schemes
Qualifications
Graduate and/or Insurance Certificate of Proficiency
Associate of the Chartered Insurance Institute or progressing with qualifications is an added advantage
EXPERIENCE:
At least 2 years’ experience in underwriting environment
Skills And Competencies / Levels
Insurance knowledge including underwriting with reference to Personal lines insurance
Good communication, interpersonal & customer relation skills
Self starter with the ability to thrive with limited supervision
Good working IT skills
Excellent negotiation skills
Ability to identify the needs of a client.

October 24, 2024