Responsible for marketing Banks’ products and services in churches, SMEs and Institutions to recruit and intake of new customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and happy satisfied customers.
Responsibilities for the Banking Officer Job
To champion SME product in the Branches.
Prospect new SME clients and assist in loan application.
Conduct and ensure proper loan appraisals to be measured by approval success rate.
Prepare and execute loan contracts and arrange for disbursement of loans.
Ensure client retention through excellent customer service and maintain a good relationshipwith existing SME customers.
Engage in proper Know Your Customer (KYC) Vetting of clients using supporting documentsand SME appraisal tools.
Compliance to audit standards and company policies and procedures.
Ensure periodic SME training is carried out at the branch to enhance awareness and crossselling.
Ensure timely loan repayments through aggressive follow ups.Delinquency and default management actions as per credit policy.
Mobilize deposits in line with branch targets
Qualifications for the Banking Officer Job
A undergraduate Bachelor’s degree in Business, Sales, Marketing or equivalent.
Knowledge in Sales and Marketing, credit risk management, credit lending
At least 2 years’ experience in the financial sector with proven and demonstrable ability to grow
SME business (for candidates applying for SME & Institutional Banking).
Proficiency in computers is mandatory.
Ability to analyze and interpret financial statements
Clear understanding of microfinance/banking industry is an added advantage.
Good interpersonal & communication skills with excellent customer service.
A team player with the drive to improve performance.
Persuasive with strong recognition skills,
Self-driven and possess the ability to work with minimum supervision
Ability to work independently under minimum supervision.
Strong Christian values, commitment and passion for the transformation of the population.
Aged between 25 and 35 years
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Website: Website smep.co.ke
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Banking Officer Business Development Officer Direct Sales Representatives Branch Manager ICT Support Officer
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GENERAL MANAGER – BUSINESS & STRATEGY HEAD OF FINANCE RISK & COMPLIANCE MANAGER INFORMATION SYSTEMS AUDITOR DIRECT SALES REPRESENTATIVES
(HR/02/01/17)Reporting to the Chief Executive Officer, the job holder will be the main driver for Business Development, and take a leadership role in rallying the various business units towards the attainment of the business targets. He/She will be responsible for formulating and implementing the business development strategies for the Bank and ensure business growth of Assets, Liabilities, Revenue Streams and Customer Base.KEY DUTIES AND RESPONSIBILITIES• Analyze current Market and Industry trends and develop overall strategy for Business Development for the bank• Formulate and Implement policies and practices that are competitive and aligned to the bank’s growth strategies.• Plan and direct the bank’s business development activities to achieve short term and long term set financial performance standards.• Develop Business division budgets and manage approved capital and operating budgets, costs and profitability.• Execute business division plans in order to obtain results set in the corporate strategy• Drive performance in the liabilities, assets and other related revenue streams through the branch network• Manage and evaluate departments in business in order to drive performance• Identify and act on critical business decisions in order to enhance growth and profitability of banks business initiatives• Oversee the growth of the geographical footprint of the Bank.• Implement Strategies on penetration of virgin business segments, markets and sectors.• Ensure growth of assets and liabilities business including transactional, alternate and direct banking business.• Responsible for maintaining and growing the market share for customer segments, and effectively partnering with all other business lines in the bank for business growth.• Take a lead in product development and ensure alignment of products to customer needs and expectations.• Oversee the development of the Business Development Team by ensuring effective team mentorship, coaching and leadership.• Ensure compliance with both internal and external regulatory requirements.• Working closely with risk and compliance units to ensure effective controls to mitigate against business risks associated with Business.• Developing and continuously reviewing Business Development Policies and Procedures ensuring their compliance.• Safeguard and promote the bank’s image with the general public.Key Qualities, Competencies & Experiences• At least ten years’ experience in a Business Development role in a reputable commercial Bank; five of which must have in senior management.• Must have strong business acumen, a strategic thinker who is result oriented• Excellent Communication and interpersonal skills• Strong leadership and networking skills• Should be an excellent negotiator who is dynamic and self driven• Strong planning and organization skills• An open minded individual who is positive and proactive• Should be flexible and able to cope with competing demands and good in multitasking• Between 35 to 50 years of ageQualifications• University degree in a Business related field• Postgraduate studies or professional qualifications in a related field e.g MBA, MSc., CPA, ACCA, CCP, etc would be an added advantage.• Excellent report writing and analytical skills• Must be adept in ICT• Applicants must be committed to Christian values with a passion to serve
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Marketing & Communication Manager Relationship Managers SME & Institutional Banking Officers Business Development Officer
Key Duties and Responsibilities
Formulate, develop and review marketing and Communication Policies and strategies that optimize sales of the Banks’ products and services
Develop and execute marketing plans, and programs both short and long term to ensure market share growth
Plan and implement direct marketing approaches including targeting, personalisation of messages and measurability; data analysis, customer profiling and segmentation
Develop digital & web marketing strategies in conjunction with the Business and ICT teams
Conduct market research, intelligence and analysis in order to develop competitive product pricing plans
Coordinate products promotional activities and events with appointed agencies and ensure adherence to the Banks’ and product guidelines
Coordinate preparation of budgets and control expenditure and prepare status reports for management and Bank executives
Lead and deliver brand marketing campaigns that ensures all content is customer focused and regionally relevant and engaging.
Manage and Co-ordinate the Banks’ CSR activities in line with the Banks strategies and guidelines.
Key Qualities & Competencies
Must have at least eight (8) years’ experience in Marketing & Communication ; four (4) of which must have been in a management role at a reputable institution preferably at a financial institution
Must have experience in integrated marketing communication strategy formulation and demonstrated skills, knowledge and experience in the design and execution of marketing & communications activities
Strong knowledge and understanding of current trends in digital and social media
Strong creative, strategic, analytical, organizational and personal sales skills
Strong oral and written communications skills with experience in writing press releases, making presentations and negotiating with media
Ability to manage multiple projects at a time and experienced in developing and managing marketing & communication budgets
Self-driven, results-oriented individual with a positive outlook
A natural forward planner who critically assesses own performance and is mature, credible and reliable
Able to get on with others and be a team-player with excellent interpersonal skills
Between 35 to 45 years of age
Qualifications
A Bachelors degree in either Marketing, Communication or Public Relations
Must have professional qualifications in Marketing or Public Relations
Excellent report writing and analytical skills
Superior project management and time management skills
Membership to a relevant professional body e.g MSK, PRSK, will be an added advantage
Must be proficient in IT skills
Applicants must be committed to Christian values with a passion to serve
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Business Development Officer SME & Institution Banking Officers Sales
Responsible for business development through marketing and recruiting of customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and a happy and satisfied customer base.
ResponsibilitiesResponsible for Marketing of Banks products and services
Facilitate recruitment and registration of clients in existing and new groups
Stimulate client training on SMEP policies, procedures and basic business skills, loans, business, e.t.c.
Ensure that all clients contribute weekly savings and repay their loans on time
Responsible to evaluate clients’ businesses and determine whether they are worth the amount applied for
Responsible for client evaluations and loan processing.
Responsible for maintaining a quality asset portfolio as per the Banks requirements
Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks’ requirements to the respective Office Holders.
Responsible for recording, verifying and assessing the chattels offered for loans with assistance of the Branch Manager
Ensure follow-up of defaulters and collection of arrears
Responsible for record keeping for all clients e.g. savings, loan status etc.
Ensure client retention through excellent customer serviceQualifications
A minimum grade of C+ (plus) in KCSE
A undergraduate Bachelor’s degree or Diploma in Business related courses from a recognized institution.
Knowledge in Sales and Marketing, credit risk management, credit lending
At least 2 years’ experience in the financial sector
Proficiency in computers is mandatory.
Ability to analyze and interpret financial statements
Clear understanding of microfinance/banking industry is an added advantage.
Good interpersonal & communication skills with excellent customer service.
A team player with the drive to improve performance.
Persuasive with strong recognition skills,
Self-driven and possess the ability to work with minimum supervision
Ability to work independently under minimum supervision.
Strong Christian values, commitment and passion for the transformation of the population.
Aged between 26 and 35 yearsgo to method of application »
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SME & Institution Banking Officers Business Development Officer
Job Details
Responsible for marketing Banks’ products and services in churches, SMEs and Institutions to recruit and intake of new customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and happy satisfied customers.
KEY DUTIES AND RESPONSIBILITIESTo champion SME product in the Branches.
Prospect new SME clients and assist in loan application.
Conduct and ensure proper loan appraisals to be measured by approval success rate.
Prepare and execute loan contracts and arrange for disbursement of loans.
Ensure client retention through excellent customer service and maintain a good relationship with existing SME customers.
Engage in proper Know Your Customer (KYC) Vetting of clients using supporting documents and SME appraisal tools.
Compliance to audit standards and company policies and procedures.
Ensure periodic SME training is carried out at the branch to enhance awareness and cross selling.
Ensure timely loan repayments through aggressive follow ups.
Delinquency and default management actions as per credit policy.
Mobilize deposits in line with branch targetsQUALIFICATIONS AND EXPERIENCE:
A minimum grade of C+ (plus) in KCSE
A undergraduate Bachelor’s degree or Diploma in Business related courses from a recognized institution.
Knowledge in Sales and Marketing, credit risk management, credit lending
At least 2 years’ experience in the financial sector with proven and demonstrable ability to grow
SME business
Proficiency in computers is mandatory.
Ability to analyze and interpret financial statements
Clear understanding of microfinance/banking industry is an added advantage.
Good interpersonal & communication skills with excellent customer service.
A team player with the drive to improve performance.
Persuasive with strong recognition skills,
Self-driven and possess the ability to work with minimum supervision
Ability to work independently under minimum supervision.
Strong Christian values, commitment and passion for the transformation of the population.go to method of application »
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Projects Accountant
Reporting to the General Manager – Business & Strategy, the position is responsible for overseeing the Banks’ Marketing Units and the Micro Banking Business in accordance with the Banks’ business plans in order to meet targets for growth and to contribute to Banks’ profitability.
The job holder will also be responsible for developing appropriate products and marketing strategies for the Bank to win new business at the appropriate margin.
ResponsibilitiesIn charge of the Banks’ marketing Units & Micro Banking Business
Take the lead in the formulation, development and review of the relevant Policies and Strategies that optimize sales of Banks’ products & services
Provide business development and marketing support to the growth of Micro Banking Business in the Bank
Preparation of budgets and monitor expenditure for the Micro Banking business segment.
Ensure periodic reviews of the performance of the Bank’s products and services.
Taking lead in sourcing for strategic partnerships and managing the relationships with the various stakeholders to enhance growth of the Banks’ business.
Provide leadership for the Micro Banking Business in deposit mobilization activities and initiatives and growing quality asset loan portfolios
Assist in formulating and coordinating marketing activities and policies to promote products and services.
Support in staff mentorship and capacity building through training and coaching
Establish and sustain a customer-centric business culture, leveraging on people and technologyJob Qualifications
Bachelors degree in Accounting, Commerce, Marketing, Banking, or other business related field
Post Graduate qualification or certification in a Business Related field will be an added advantage
Must be adept in ICT skills
Between 35 to 45 years of age
Must have at least 3 years senior management experience in Micro Banking Business
Strong business acumen and proven innovativeness
Strong marketing and networking skills
Excellent Communication and Administration skills
Self-driven, results-oriented with a positive outlook
Must have a clear focus on high quality and business profit
A natural forward planner who critically assesses own performance, mature, credible, and comfortable in dealing with senior company executives, reliable, tolerant, and determined
Applicants must be committed to Christian values with a passion to serve
Able to get on with others and be a team-player with excellent interpersonal skills -
Relationship Officer – Agribusiness Risk & Compliance Officer SME & Institution Banking Officers
Job Description
Responsible for marketing Banks’ Agribusiness products and services to the target market and recruitment of new customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and happy satisfied customers.
KEY DUTIES AND RESPONSIBILITIESImplementation of the Banks’ Agribusiness strategy
Championing market and product development in Agribusiness
Coordinate research in agribusiness interventions
Managing relations with agribusiness agencies, donors, and other stakeholders
Development of agribusiness training programs for staff, farmers and other stakeholders
Deep understanding of Agribusiness Value Chain Financing concept
Professional maturity and ability to operate in a fast paced, competitive work environment
Loan disbursements and deposit mobilization that meet defined growth and quality targets
Agribusiness reporting
Responsible for cumulating and maintaining agribusiness information
Maintain good public relation between SMEP and stakeholders e.g. Public administration, farming communities, business community etcQualifications and experience:
A minimum grade of C+ (plus) in KCSE
Bachelors degree in a Agri-business related field
Have knowledge in group/individual agri-business lending
Demonstrable skills in strong leadership, marketing and reporting
Advanced Computer literacy
Excellent oral and written communication skills
Persuasive with strong recognition skills,
Self-driven and possess the ability to work with minimum supervision
Have good knowledge of the micro-finance industry and practices and
A self-starter who possesses excellent presentation skills
Aged between 30 and 40 years
Applicants must be committed to Christian values with a passion to serve
A team player with the drive to improve performance.
Self-driven and possess the ability to work with minimum supervision
Applicants must be committed to Christian values with a passion to servego to method of application »