Website: Website https://www.tuskys.com
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Customer Experience Manager E-Commerce Manager Franchise Manager Corporate Sales Manager Business Analyst
The successful candidate will be expected to provide quality and efficient Customer Experience to customers by ensuring individual staff members are performing against targets while regularly reviewing their performance to identify gaps and providing training and coaching to build on their capacity. Responsibilities Ensure that all incoming customer concerns received across all social media pages…
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Plumber
Job Description: To install, repair, and maintain pipes, fixtures and other plumbing used for water distribution and waste water disposal in commercial and industrial buildings. Responsibilities: Install, repair and maintain plumbing systems and components. Select the type of size of pipe required. Locate and mark positions for connections and fixtures. Assemble and install…
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ICT Operations Manager Logistics & Distribution Manager Security Administrator – ICT Web Developer
Purpose The job holder will be responsible for the Overall ICT operations within the Organization. Oversees the management of the ICT operations function whose aim to deliver the Excellent ICT services to business to drive growth. Responsibilities Lead the IT support team that comprises of System Administrators, Network Engineers, Infrastructure Administrator and Support Engineers. Oversee the…
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Ecommerce Manager
Job Description PRIMARY RESPONSIBILITIES ACCOUNTABILITIES: Managing the e-Commerce strategy from creation and execution to optimization. Analysis of the site performance to ensure maximum consumer response. Ensuring that the visual content engages effectively with the customer. Maintenance and support of the functional aspects of the ecommerce site. Working closely with the customer management team to drive…
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Customer Experience Team Leader
Job Description DUTIES AND ACCOUNTABILITIES Ensure that all incoming customer concerns received across all social media pages are addressed fully to facilitate for a 100% response rate & one-hour response time. Following set customer service standards and ensuring adherence to all scripts, processes, SOPs and SLAs. Create and oversee implementation of policies and procedures that…
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Risk Assessment Officer
Job Description PRIMARY RESPONSIBILITIES: Develop an Enterprise risk management framework in consultation with the head of department for approval by Management and the Board. Prepare annual risk work plan and carry out Risk Assessments across the business to support internal audit activities Implementation and execution of Risk Control Self Assessments and relevant controls in line…
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Training Coordinator
Job Description Applications are invited from suitably qualified candidates for the post of: TRAINING COORDINATOR. PRIMARY RESPONSIBILITIES: Assess training needs for new and existing employees. Identify internal and external training programs to address competency gaps. Organize, develop or source training programs and to meet specific training needs. Manage training budget and develop training aids such…
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Employee Relations Manager
Job Description PRIMARY RESPONSIBILITIES: Developing and ensuring consistent application of employee relations policies and procedures as well as monitoring of staff motivation levels with a view of promoting employee satisfaction. Creating and implementing all employee relations related practices, policies, procedures and strategies with the goal of promoting a positive culture and high employee performance. Contribute…
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Procurement Officer
Tuskys is seeking to hire an experienced, dynamic and result oriented individual to fill the position of Procurement Officer – Non Merchandise. Job Purpose / Summary: The role of the successful candidate is the development of effective and transparent procurement processes for Non-Merchandise Items, development of supplier partnerships and contract management processes so as to…
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Management Accountant
Job Description DEPARTMENT: Finance Key Objectives; Provide full financial visibility of the business by preparing accurate weekly, monthly or periodic dashboards and financial analysis. Maintain a comprehensive budget control by implementing a monthly checking process. Ensure stable and standard prices are marinating across the business by carrying out daily and weekly reviews. PRIMARY RESPONSIBILITIES: …