Jobs Kenya

Website: Website https://www.themavengroup.com/

  • Guest Relations Fellow Employee Experience Fellow Entrepreneurship Fellow Office Management Fellow

    Guest Relations Fellow Employee Experience Fellow Entrepreneurship Fellow Office Management Fellow

    BOUT THE GUEST RELATIONS FELLOW ROLE
    The Guest Relations Fellow is responsible for designing and executing a fun, interactive and immersive experience for guests at ALX. The role primarily involves offering a holistic view of the ALX community and the work done by those within it to guests. The ideal Guest Relations Fellow will leverage available resources to not only accurately present the ALX identity to guests but also inspire them to create change when they leave. The day to day activities associated with this role include drawing up guest itineraries, coordinating guest activities and attending to all guest needs and queries.
    WHAT YOU’LL NEED

    Must have a B.A., B.Sc. or higher from a credible university in the last 0-3 years.
    Demonstrate good organization and time management skills.
    Express efficient verbal and written communication skills.
    Show a flexible and adaptable attitude.
    Ability to create new innovative ways to enhance the guest experience.
    Ability to manage stakeholders at various levels
    Knowledge on how to communicate with stakeholders at different levels
    Ability to keep calm under pressure
    Ability to manage relationships end-to-end.
    A creative, problem-solving approach, with a focus on achieving results
    Mindset:  Entrepreneurial mindset and can-do attitude. Comfortable with uncertainty and a startup environment, but have knowledge and insight to provide structure where needed

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  • Website, UX & UI Designer

    Website, UX & UI Designer

    We are looking for a talented Designer / UI expert to drive cutting-edge designs, UX on our website and in our activities online. The successful candidate will take the graphic and user interface of our website to the next level and beyond. We want to talk to you if your portfolio includes clean, modern, responsive websites with outstanding and bullet-proof navigational structures. If you understand which design decisions should be driven by aesthetics and which ones by data this is the right role for you.About AluOur purpose is to catalyze change in Africa and around the world by building the world’s most innovative university. Our engaging learning experiences integrate technology, personalized learning, real world projects and entrepreneurial leadership to create innovators, game-changers, and problem-solvers. We ask our students to declare a ‘mission’ for their lives instead of declaring an academic major. Our two undergraduate campuses—Mauritius and Rwanda—are well in operation, as is our graduate School of Business. Moving forward, we plan to scale across the continent and then around the world, ultimately developing 3 million entrepreneurs and leaders by 2035. We are growing rapidly: student enrollment increased by 1,200% between 2015 and 2017 and revenue grew by 650% in 2017. In 2017, the New York Times described ALU as one of ‘8 places in the world where history is being made’, and in 2016, Fast Company named ALU the ‘third most innovative company in Africa’ while CNN described ALU as the ‘Harvard of Africa’.About The Ux/Ui TeamUX/UI Designers at ALU work to facilitate this transition by building responsive technology to communicate with stakeholders and hear from them in a seamless way. The UX and UI team will support the design and integration of the different marketing components of the user experience to all the different key stakeholders of ALU by providing user perspectives, prototypes/mock-ups, design frameworks, processes, and best practices to the various teams. The team will also be in charge of evaluating whether ALU is delivering on its promise by tracking the performance and reception of its various products and initiatives. In addition, the team manages the ALU website ensuring its up to date will information related to ALU that will be valuable to key stakeholders.About The RoleThe role reports to the VP of Marketing, and entails the strategy and management of web design, including UX and UI management. More specifically your responsibilities will include:

    Driving our visual identity across all online channels
    Participating, implementing and managing effective UX and UI strategies
    Supporting the onboarding of new user journey tools and processes
    Creating prototypes, wireframes, storyboards, user flows, process flows, site maps and mock-ups to communicate interaction and design ideas
    Conceptualising original website design and UX ideas that bring simplicity and user friendliness to complex tasks
    Executing visual design stages from concept to implementation within WordPress
    Overseeing, testing and optimising materials for optimum user flow on our website
    Establishing and promoting design guidelines, best practices and standards
    Creating PSDs for visual layout of web pages and convert each design into HTML and CSS
    Maintaining and updating all JQuery plugins for website
    Tracking on-site KPIs (e.g. user-flows, conversions) in order to manage site performance
    Keeping abreast of the latest designs and UX trends

    Requirements

    BS, MS or BA in Human-Computer Interaction, Interaction Design or a Visual Arts, Marketing or Business
    Minimum 3+ years of experience, or equivalent expertise in Design, UX and UI
    Demonstrable visual and graphic design skills with a clear understanding of the importance of user-centred design and design thinking
    Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
    A solid grasp of user-centred design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
    Solid experience in creating wireframes, storyboards, user flows, process flows and sitemaps
    Strong analytical skills and the ability to build and generate reports on UX performance
    Process-driven but yet flexible, creative with the ability to drive projects independently based on briefs
    Experience working in an agile company environment where employees are expected to lead from the front with integrity
    Ability to perform under pressure and cope with tight deadlines
    Superior written and verbal communication and interpersonal skills
    Strong passion to succeed, contagious energy and desire to have fun in the process

  • Membership Experience Lead

    Membership Experience Lead

    Job description

    About AlxAs the most innovative company in Africa, we are catalysing the transformation of the continent by empowering its biggest untapped resource — its people.ALX is a Leadership Development Platform that is expanding rapidly across Africa – towards the ambitious goal of developing 3 million leaders who will tackle the challenges and capture the opportunities of the continent. These leaders will transform Africa and create opportunities for millions.ALX, the newest part of the African Leadership Group, is a bold innovation in talent and leadership development. ALX merges lifelong learning and development with a purpose-led community, innovation ecosystems and venture incubation. Our goal is to become the gathering place for the top 5% of leadership talent and to scale to hundreds of cities across Africa and around the world.About The Alx Founding TeamAs a member of the founding team, you will be the entrepreneur launching the ALX Hub in your city – and then growing it to its full potential. You will build a team and relationships with corporate partners, establish a local brand, and develop a community of leaders and entrepreneurs to establish ALX as the catalyst for top talent in your city. You will have full P&L responsibility for your city and will be expected to grow operations from $0 to $10 – $15m in revenues within 5 years.The ALX Membership Experience Lead will make ALX the ‘go-to’ place for the top talent in a given city and a vibrant, entrepreneurial hub. We are looking for a masterful community builder who is able to curate powerful and inspiring experiences for our members and the broader ALX ecosystem.What You’ll Do As The Membership Experience Lead

    Bring the unique ALX culture, rituals and values to life through developing and curating a community for our members and the broader ecosystem
    Oversee the end to end delivery and operations of the ALX Community (incl. marketing, programing, events management, partnerships, hospitality)
    Conceptualise and create transformational experiences for learning, development and community building nature to our membership and the local network
    Hold full ownership of the customer experience of our community members
    Grow and retain the membership base by building relationships and delivering on the community value proposition by delivering high quality experiences
    Plan and run operations of community events and other programing
    Build partnerships with external lifelong learning providers to offer unique learning experiences to our members
    Monitor and evaluate impact, effectiveness and efficiency of the community
    Support a team of incredibly passionate, talented and diverse people and champion our unique culture
    Build systems and processes that contribute to making ALX Hubs scalable and cost efficient; support the development of playbooks and continuous improvement cycles to scale ALX

    What You’ll Need

    3+ years of relevant work experience
    Experience in organising high-end transformational experiences and curating meaningful exchanges
    Plugged-in to the local community
    Stellar networking skills and the ability to make smart partnerships happen
    Love for connecting and interacting with people

    And most importantly…

    Comfortable with uncertainty, changing priorities and a startup environment, but with knowledge and insight to build structure and systems where needed
    Passionate about scalable and innovative leadership development
    Skills: Problem solving, relationship building, experience design, negotiations, storytelling
    Mindsets: Entrepreneurial, servitude, data-driven, customer first, visionary, influencer & hospitality

  • Leadership Launchpad Facilitator

    Leadership Launchpad Facilitator

    Job description

    About AlxThe future of Africa will be defined by its leaders and their ability to unleash the incredible potential of the continent. ALX sees unprecedented opportunities for our fellow Africans to innovate, re-imagine and be the catalysts for transformation on the continent. ALX is a Pan-African leadership movement for high potential and high impact leaders that enables them to take on Africa’s greatest challenges and most exciting opportunities. By collaborating, growing and networking together in the ALX community space, members will maximize their impact as they shape the future of the continent.The first ALX Leadership Lab will launch in Nairobi to bring the ALX community to life. We offer unique Leadership Accelerators for Young Leaders and for Young Professionals in leadership roles, as well as high impact workshops and events.We are looking for passionate rising leaders committed to the African future to join our team in the role of Leadership Facilitators.About The Young Leaders LaunchpadThe Young Leaders Launchpad is ALX’s core offering for high potential leaders who want to accelerate into a career and life of passion and purpose. Young Leaders are vital members of the ALX Community of innovative problem solvers that want to make a difference.Over the six-month membership induction, our Young Leaders will build their career foundation for the 21st century: critical thinking, impactful communication, entrepreneurial thinking, and data-driven decision making, while growing as leaders delivering societal impact. Through the Launchpad they build a strong career platform and an extraordinary network. Launchpad members will gain hands-on experience by working on real-world projects, connecting with potential employers and exploring how to solve for innovative, venture ideas. The Launchpad will focus mainly on four areas: Project Management, Entrepreneurial Leadership, Data and Decisions, and Communicating For Impact.About The Leadership Facilitator RoleThe Leadership Facilitator supports Young Leaders to own their development and growth journeys. By coaching and facilitating, you play a key role to develop themselves further, build mindsets and competencies. During engaging in-person sessions, you will help create “light-bulb” moments, shape their thinking and stimulate their minds to grow and thrive.Outside of the in-person sessions, facilitators are responsible for supporting Young Leaders through their journey by providing constructive feedback and career development mentorship.If you are passionate about enabling Young Leaders to reach their full potential, to coach and develop the next generation of African leaders, while growing your professional skills and leadership foundation in an exciting and innovative place, you will love working with ALX. If you have a hunger to take on new challenges, experiment with novel ideas, and approach situations with a beginner’s mindset, join us!How We WorkAs a high-growth start-up, the ALX Team works in starkly different ways to traditional environments. We approach everything from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative leadership experiences. We are deeply passionate about our Young Leaders and excited by the challenge of building something entirely new.ResponsibilitiesIn-person sessions

    Facilitating in-person sessions with up to 30 Young Leaders
    Reviewing work examples and providing regular online and offline feedback based on rubrics
    Holding sessions for targeted coaching and feedback during labs/workshops

    Beyond In-person sessions

    Identifying & scoping projects for Young Leaders to work on with partners from external companies
    Providing input on and assisting with the continuous improvement of the design of any in-person sessions
    Identifying relevant datasets and databases for self-growth
    Reporting to Facilitator Lead and other relevant stakeholders to align on tasks and ensuring successful completion of projects from end-to-end in line with our vision

    Basic QualificationsREQUIREMENTSFoundation And Experience

    Bachelor’s degree
    Minimum 2-4 years experience in consulting, project management, data analysis or similar field
    Strong work/experience in at least two of the following expertise areas: business expansion, data analysis, communications, marketing, business process analysis, financial modelling, and starting/supporting profitable entrepreneurial ventures.

    Valued Characteristics and mindsets

    Self-aware and effective communicator: Outstanding written and verbal communication, ability to give and receive feedback well, and are intentional about showing high level of humility despite experience/expertise
    Passionate facilitator: excited about ALX’s vision for innovation in learning and leadership development. Ideally, you have past experience in facilitating large/small sessions or workshops with an innovative, human-centred twist.
    Results-Oriented and Collaborative team player: Energized by engaging collaboratively (online and offline) and working across multiple teams to achieve best outcomes in a timely manner
    Quick and Agile Learner: Thrilled to engage with new ideas, quick learner especially during uncertainty and change, and continuously seeking feedback. In particular, shows quick learning for engaging with technology and tools related to performing the role well
    Critical thinker: easily able to think beyond what is given at face value, and able to pick and synthesize implications of problem-solving for a diverse set of stakeholders.

    Additional Preferred Qualifications

    Master’s Degree
    Knowledge of Kiswahili
    Passion for working with young people and past experience in leadership development programs
    Experience making data-driven decisions
    Tech-Savvy, particularly using tools such as Salesforce, Lucidchart, Lucidpress, Slack, Google Suite, Google Classroom, and EdX

    Kenyans are strongly encouraged to apply.Please note that this is a continuous application process, and will ensure that your details are saved on our applicant database. We may not be able to respond immediately, but we do review all applicants received and will certainly be in touch.Selection ProcessStep 1: Online Application.Step 2: Take-Home Written Assignment.Step 3: Day Intensive of Mock Lessons and Group Interview.Step 4: Final Manager Interview and Decision.