Website: Website https://www.swvl.com/
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IT Engineer
Job purpose The purpose of this role is to design, install, and maintain a company’s computer systems. You will be responsible for testing, configuring, and troubleshooting hardware, software, and networking systems to meet the company’s needs. Roles And Responsibilities Ability to discuss system needs. Designing and installing computer hardware configurations. Installing software and networking systems.…
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Customer Care& Experience Training Specialist Content Creator
Job purpose To manage the quality of responses given to our customers by the BPO team to customers of SWVL kenya. Ensure the CSAT and Customer rating improves and meets the company set target. Roles And Responsibilities Responsibilities and Duties: Collaborate with internal teams such as supporting and operational teams and Product Development to design…
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Chief Accountant
About The Role We are seeking a dynamic, driven and solution oriented individual for the Chief Accountant role for our Kenya operations. What You’ll Do Ensure accurate and timely completion of Monthly & Year End Financial reports and to meet statutory and global deadlines Recording, classifying, and summarizing financial transactions and events in accordance with…
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Travel Operations Manager Experience & Care Manager
About the role As Swvl continues to expand its Intercity services across Kenya and bordering countries, the Swvl team is looking for a motivated hands-on manager who thrives in a fast-paced, cross-functional environment to take Swvl Travel to the next level. As the Travel Operations Manager for Swvl, you will own the performance KPIs and…
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Marketing brand Lead
Job purpose The purpose of this role is to help SWVL build and maintain a strong and consistent brand through a wide range of online and offline marketing channels. This role will report to the Global Head of Marketing. Roles And Responsibilities The areas of responsibility include but are not limited to: Marketing Conducting marketing…
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Travel Associate – Eldoret
Roles And Responsibilities We are seeking highly skilled self-motivated individuals who will join our Travel team. This is crucial for finding supply as well as increasing awareness and utilization in our top destination cities. Job purpose The Travel Associate will ensure we have at least 75% utilization from their cities. This means they will have…
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Pre- Sales Executive
Role Responsibilities Conduct regular competitor and price analysis in order to understand market trends and identify opportunities. Coordinating with the relevant teams to communicate nature of projects and customer expectations before handing over project for implementation. Understand the go to market strategy for each product/solution and appropriately execute a sales plan with the on-ground sales…
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Corporate Sales Specialist
Job purpose The Corporate Sales Specialist will be responsible for supporting the Corporate Sales Lead in closing and operationalizing corporate accounts and assist in managing junior sales team members. The Sales Specialist will also be responsible for achieving both team and individual sales targets, identifying opportunities to enhance and increase the services offered to clients…
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Supply, Performance & Quality Manager
The Supply Performance & Quality Manager will be responsible for monitoring operational metrics and drive excellence. He/she will also be responsible for conducting primary and secondary research for supply pay-outs. The role will report to the Assistant General Manager. Key Responsibilities In more detail, the areas of responsibility include but are not limited to: Monitor the operational…
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Corporate Sales Leader
About the Role | Corporate Sales Leader: SWVL is seeking a driven go-getter with a proven track record of growing sales for the Corporate Sales Lead position for our Kenya operations. The role will report to the Category Manager Corporate Sales and Advertising and will have a dotted reporting line to the Assistant General Manager. …