Jobs Kenya

Website: Website https://www.sidianbank.co.ke/

  • Risk Officer

    Risk Officer

    JOB PURPOSE

    To ensure that the overall risk management framework is continually improved and effective, with an aim of ensuring that the Bank operates within its risk appetite to ensure low risk profile.

    KEY RESPONSIBILTIES

    Operational Risk Management:

    Assist in development of operational risk mitigation strategies for the bank’s critical risks and for monitoring the risks
    Support process owners and risk champions with identification of key risk indicators in their respective functions aimed at mitigating those risks
    Continuously conduct operational risk and business continuity assessment, which involves developing BIA for units, call tree, BCP testing and training
    Assist in development and communication of operational risk management tools including RCSA and incident reporting

    Financial Risk Management

    Conducting regular CAMEL rating analysis on banks performance
    Assist in regular updating of the bank’s capital adequacy document (ICAAP).
    Conduct risk review of new products

    Strategy

    Design and implement overall operational risk management and business continuity process for the bank.
    Conduct risk audits of policy and compliance to standards, processes and procedures.
    Assist in review of existing policies and procedures.

    ACADEMIC BACKGROUND

    University degree in a relevant business discipline e.g. business administration or finance.

    WORK EXPERIENCE

    At least 3 years’ experience in the financial sector.

    SKILLS & COMPETENCIES

    Sound understanding of operational risk management
    Sound understanding of operational risk management
    Ability to understand and interpret financial information and principles
    Proficient in excel
    Thorough understanding of CBK regulatory framework and Anti Money Laundering regulations
    Good analytical skills
    Good Organizing and planning skills
    Highly effective communicator with excellent interpersonal and motivational skills

    PROFESSIONAL CERTIFICATION

    Risk management certification is desirable.

    Apply via :

    sidianbank.co.ke

  • Corporate Credit Analyst

    Corporate Credit Analyst

    JOB PURPOSE

    To provide credit risk analysis and preparation of credit proposals for approval within required quality and turn around standards. In liaison with the Relationship Managers and Branch Managers, monitor ongoing covenants and conditions as per approval / offer terms including Environmental, Climate-Related and Social risk lending terms.

    KEY RESPONSIBILTIES

    Work with relationship managers and branch managers during customer visits and information gathering stage to facilitate timely and high-quality credit analysis and facility/loan structuring
    Support Relationship Managers and Branch Managers in monitoring ongoing lending covenants and conditions
    Coordinate the early alert process of identification and monitoring of accounts showing early signs of deterioration in liaison with relationship managers and early collections teams
    Compliance with the Bank’s credit policy, social and environmental risk policy and CBK prudential guidelines

    MAIN ACTIVITIES

    CREDIT ANALYSIS

    Accompany relationship managers during customer visits on need basis to understand customer borrowing needs, their businesses and validating information provided.
    ensure credit applications received meet minimum criteria and relevant documentation required to aid in decision making.
    Analyze and structure SME, Corporate and Trade Finance facility requests and retail banking BCC applications and prepare credit applications for approval.
    Credit grading of borrowers to ensure the Bank monitors migration of the risk profile of the credit portfolio
    Ensure all deals presented for approval comply with product requirements/criteria, the bank’s lending policy, prudential and legal requirements and risks are highlighted and mitigated appropriately.
    Ensure processing of credit applications is done within agreed TAT / SLA and meet high quality standards.
    Develop & maintain god working relations with all RMs/BMs/ROs & continuously including guiding them of credit analysis and structuring of applications.

    COVENANT MONITORING

    Track lending covenants / conditions to ensure timely collection of management accounts, ageing debtors and creditors, stock reports as applicable
    Review account performance and facilitate annual reviews.
    Escalate breach of lending terms to management for attention.

    EARLY ALERT MANAGEMENT

    Identification and reporting of accounts showing early signs of deterioration.
    Escalation of significant early signs of deterioration in borrower’s business / industry and account performance to business and credit management for attention.
    Continuously scan the external market environment for risk trends that may impact the loan portfolio and assessing the potential impact on borrowing customers.

    ENVIRONMENTAL, CLIMATE-RELATED AND SOCIAL RISK MANAGEMENT

    Ensure adherence to the Bank’s Environmental, Climate-Related and Social risk policy and procedures in the credit cycle.
    DECISION MAKING AUTHORITY
    Recommend changes in facility structures in the best interest of the clients and the bank
    Decline facilities that are outside of the banks Risk Acceptance Criteria and set lending standards.
    Taking corrective actions to protect the Bank’s interest where potential signs of deterioration are evident in a borrower’s business and account performance
    Review pricing of facilities based on the bank risk-based pricing model to ensure returns to the Bank above the minimum return and risk return requirements.

    ACADEMIC BACKGROUND

    University degree preferably in Accounting, Finance or Management

    WORK EXPERIENCE

    Five years banking experience with at least 3 years in credit risk analysis / approval.

    SKILLS & COMPETENCIES

    Proven experience in Credit Risk Analysis and Facility Structuring
    Problem-solving attitude
    Excellent analytical skills
    Teamwork and leadership skills
    Good understanding of the Banks credit risk policies and procedures

    PROFESSIONAL CERTIFICATION

    ACIB/AKIB/CPA/CCP (or equivalent) strong advantage

    Apply via :

    sidianbank.co.ke

  • Senior Manager, Digital Financial Services

    Senior Manager, Digital Financial Services

    JOB PURPOSE

    The incumbent will lead the (INNOVATION) ideation, conceptualization, management and enhancement of services in line with product strategy and will be responsible for overseeing operations of all digital services channels.

    Will be greatly involved in product Development and digital projects oversight.
    Will be liaison for Digital product vendors and partners.

    The Role holder will also be responsible for onboarding and management of Money remittance partnerships with authorized money transfer service providers.

    More significant is driving banks non-funded income commissions through the channel of support and monitoring portfolio activity across all channels.

    Products supported

    Mobile banking
    Mobile lending
    Debit, Prepaid and Credit card
    Internet banking
    Money remittances
    Partnerships

    KEY RESPONSIBILITIES

    Lead in new product development, implementation and enhancement i.e. the conceptualization of new ideas, researching, and evaluating them objectively from a market and financial standpoint.
    Manage the entire development process from conceptualization, design, delivery, launch and return on investment.
    Promote product awareness via appropriate internal training and marketing as well as ensuring overall attainment of all cash management sales target.
    Regularly review and monitor the sale of all digital services to current and prospective customers of the Bank in order to generate maximum income and return on investment.
    Develop all customer wireframes and user cases, ensure optimal level of customer services, analyze all customer requirements, monitor all requests, and manage all defects in products for all monthly releases.
    Administer and approve all final new product delivery and recommend improvements to all products and prepare all business requirements documents and ensure compliance to all product schedule and coordinate with departments to provide an effective interface.
    Collaborate with information technology and business units to deliver all releases, prepare work schedule for all projects, and provide support to all strategies to achieve all marketing strategies.
    Effectively implement the pricing strategy.
    Ensure all policies and procedures are in place for all digital services.
    Effectively segment the target market, gather market intelligence and identify opportunities for the bank to position Internet Banking in the market.

    Channels operations and support.

    Oversee the channels operations processed. The role shall manage the Channel Operations function which covers card production, Mobile and Internet Banking processes which are essential in providing excellent customer experience.

    Other operations services under the role are

    LNM requests
    Money remittance reconciliations
    Safaricom reconciliations
    Mobile lending support
    Channels System UAT and signoff.
    Reports.

    DECISION MAKING AUTHORITY

    Reporting to: Digital Channels and Support

    Perform quality work within deadlines, right first time with or without direct supervision.
    Interact professionally with other employees, customer and suppliers.
    Drive new product development together with the relevant departments to completion
    Work independently while understanding the necessity of communicating and coordinating work efforts with other employees and organization.
    Oversee unit prospect qualification, customer calls/negotiation, solution presentations and solution-based proposals and implementation to ensure quality on boards.
    Formulate and ensure to update policies and procedures governing payments as and when changes occur.

    ACADEMIC BACKGROUND

    Bachelor’s degree in Business Administration, Marketing or any other Business-related field with minimum of Second-Class Honors, Upper Division
    An MBA is an added advantage
    Proven on knowledge in all Transactional Banking products

    WORK EXPERIENCE

    A Bachelor’s degree in business or Information technology related degree with at least 5 in business management/product development & management/ system analysis in the financial sector.
    Experience in regional delivery, with extensive knowledge in Internet Banking.
    Experience and knowledge in Money remittance field.
    Excellent knowledge of operational and systems user requirements for financial products.
    Commercial awareness to understand and apply commercial and financial principles to business thinking.
    Sound understanding of marketing principles, ideally backed with suitable experience.
    Knowledge and effective application of all relevant banking strategies, policies, processes, procedures, guidelines and project management methodology and to consistently achieve required compliance standards or benchmarks.
    Good command of written and spoken English.

    SKILLS & COMPETENCIES

    Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry.
    Experience in sales will be an added advantage.
    Good analytical, negotiations and financial analysis skills as well as an excellent communicator with the ability to set and meet stretch targets and deadlines.
    Demonstration of in-depth appreciation of operational risk and quality standards while driving service excellence.
    Excellent understanding of financial statements and credit products in the Banking sector.
    Excellent interpersonal skills with the ability to build long term and trusted relationships.

    PROFESSIONAL CERTIFICATION REQUIRED 

    Diploma in Banking – AKIB
    Project Management.
    Certified Public Accountant CPA

    Apply via :

    sidianbank.co.ke

  • Branch Manager – Coast Region

    Branch Manager – Coast Region

    JOB PURPOSE

    Ensuring overall Branch Management, staff management, business growth and development, operational excellence. This role also develops and implements business strategies to deliver performance and growth targets as well as maintain good business environment.

    KEY RESPONSIBILITIES AND ACTIVITIES

    Strategic input and planning

    Contributes to the completion of the Sidian Bank Retail Operational plan by preparing and implementing a branch business plan that encompasses strategies for performance on branch growth objectives.
    Prepares the branch budget for approval and contributes to the overall control of expenditure by monitoring costs and reporting on performance against budget variations.

    Sales & Business Development

    Full responsibility for all product lines and all sales and business development for entire branch business.
    Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
    Develop and implement a branch turnaround strategy to ensure that at least the branch is profitable.
    Develop a focused relationship management system, which increases the branch ability to increase the flow of business and generate deposits, lending and revenues from existing and new customers in line with the enterprise strategy.
    Enhance the appropriate controls and monitoring mechanisms for the development of a high-quality lending.
    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to lending.
    Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that the both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
    Ensuring compliance to the Environmental Social Management (ESM) policy and procedure in day to day branch business.

    Strategic Marketing

    Embed strategic marketing by focusing on how to develop competitive advantage into the changing marketplace and leveraging on the banks distinctive capabilities to drive value.
    Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders and partners.
    Build the Sidian Bank Brand to ensure that the bank is top of mind as an enterprise bank.
    Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
    Ensure that merchandising materials are displayed in accordance with guidelines.
    Brief staff on promotional and product launches; provide regular feedback on sales performance.
    Establish relationships with key clients or business influencers in the local area, including client entertainment within budget limits set by the business.
    Support product specialists and the sales team in marketing of initiatives and other products to local businesses.

    Strategic customer experience

    Key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
    Create a differentiated customer experience design, tailored to target customer needs and optimize customer interactions with the brand, offerings, and touch points to consistently deliver and make continuous improvements to the design.
    Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

    Branch Operations

    Ensures operations meet legislative and Sidian Bank policy requirements, including health and safety requirements, by monitoring systems, procedures and workflows, and implementing corrective action.
    Responsible for all security procedures within the branch including opening procedures, camera surveillance and maintenance, video monitoring, robbery and fire drill procedures.
    Ensures adequate cash levels to support operations.
    Ensures branch staff are adequately trained in KYC and AML and are adhering to the prudential guidelines.

    Leadership & People Management

    With the support of Human Resources, is responsible for the Human Resource Management of the branch staff and consults with HR on clarity and interpretation of the HR policy.
    Contributes to the ability of staff to meet performance objectives by providing day to day supervision, training and support and leading performance processes in accordance with Sidian policies and procedures.
    Responsible for identifying and developing career path opportunities for staff.
    Contributes to the development of staff by assisting with the interpretation and implementation of operational policies and procedures.
    Responsible for assigning tasks to staff, scheduling and monitoring work and reviewing results for timeliness, accuracy and quality.
    Contributes to the flow of staff communications, by conducting regular staff meetings – morning huddles and weekly progress meetings.
    Encourages staff to participate in internal and external training and development opportunities as these arise and in accordance with individualized development plans.
    Responsible for the presentation and service standards of retail staff to ensure a professional image is maintained with all clients.
    Ensures adherence to dress code, code of conduct and HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
    Responsible for mentoring and coaching the retail team to enhance staff motivation, engagement and improve performance.

    DECISION MAKING AUTHORITY

    Approval on lending discretion as per lending policy.
    Approval of new accounts opened in the branch.
    Approval of exceptional requests with respect to KYC on account opening.
    Approval on costs within set budgets e.g. taxi expenses, facilities maintenance, petty cash spend etc.
    Approval to spend on customer recovery within budgeted limit.
    Making decisions on referrals for accounts under their codes.
    Discretion on resource allocation within the branches under approved headcount for optimum productivity.

    ACADEMIC BACKGROUND

    University degree or above in a relevant business discipline e.g. business administration or finance

    WORK EXPERIENCE

    At least 10 years’ experience in retail banking and/or commercial banking including a minimum of 5 years proven and progressive management experience.

    SKILLS & COMPETNCIES

    Sound knowledge of Retail Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery.
    Profound understanding of retail market, key competitors and offerings as well as our competitive edges to win quality customers.
    Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
    Strong leadership, marketing, sales and management skills.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong managerial, planning, analytical, decision-making, lateral thinking and project management skills

    PROFESSIONAL CERTIFICATION REQUIRED

    Diploma in Banking – AKIB/ACCA/CPA (K)

    SIDIAN COMPETENCIES AND BEHAVIOR INDICATORS

    Entrepreneurship: Successful execution of business opportunities with the willingness to take responsibility for the probable consequences.
    Innovation: Designs and implements new and/or Cutting-edge programs/processes.
    Customer centric: Drive the execution of processes, procedures and initiatives aimed at creating excellent customer service experience at Sidian.
    Problem-solving: Develop and implement internal systems to take advantage of the opportunities as well as address existing work challenges.
    Developing others: Conveys performance expectations for the team, evaluates skill gaps, guides development and fosters development through deployment of initiatives such as training and coaching.

    Apply via :

    sidianbank.co.ke

  • Relationship Manager – Branch Banking Relationship Officer – Branch Banking Officer, Internal Audit Relationship Manager – Trade and Corporate Banking

    Relationship Manager – Branch Banking Relationship Officer – Branch Banking Officer, Internal Audit Relationship Manager – Trade and Corporate Banking

    JOB PURPOSE

    Responsible for the effective management, control and marketing of the Banks Product portfolio within the branch, in line with the Bank’s policy, to ensure growth of the balance sheet and revenue.

    KEY RESPONSIBILITIES AND ACTIVITIES

    Strategic input and planning:

    Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan that encompasses strategies for performance on branch growth objectives.
    Prepares a personal action plan that contributes to the overall branch budget.

    Sales & Business Development:

    Full responsibility for all product lines and all sales and business development.
    Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the branch remains competitive and promptly reacts to changing market conditions and customer needs.
    Develop a focused relationship management approach, which increases the branch ability to increase the flow of business and generate deposits, lending and revenues from existing and new customers in line with the enterprise strategy.
    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to lending.
    Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that the both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
    Actively market and develop the banking products to existing and prospective clients to grow the wallet share.
    Continuously conduct market research and competitor analysis to identify new business opportunities.
    Manage relationships of key accounts while tapping on their share wallet through cross selling and upselling.
    Business development through recruiting new key accounts while harnessing their value chains.
    Maintain a comprehensive understanding of the customers’ business plans, financial projections and support requirements.

    Strategic Marketing

    Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders and partners.
    Build the Sidian Bank Brand to ensure that the bank is top of mind as an enterprise bank.
    Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
    Support product specialists and the sales teams in marketing of initiatives and other products to local businesses.

    Strategic customer experience

    Key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
    Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

    Branch Operations:

    Support branch operations as assigned by the Branch Manager to manage leave and other emergency situations.

    Compliance:

    Contributes to the flow of staff communications, by attending regular staff meetings – morning huddles and weekly progress meetings.
    Adherence to dress code, code of conduct and HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
    Monitor and ensure compliance of facility covenants to ensure performance and profitability.
    Provide regular call reports for all facilities to enhance our Monitoring & Evaluation.
    Monitor service delivery to bank customers to ensure high levels of efficiency and effectiveness.
    Ensure compliance with both internal and external regulatory requirements.
    Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
    Ensure implementation and compliance with operational policies and procedures, AML/CFT Policies.
    Compliance to the Environmental Social Management (ESM) policy and procedure in day to day business.

    DECISION MAKING AUTHORITY

    Customer onboarding as per policy
    Portfolio management as per policy
    Credit appraisal and debt monitoring for accounts in PAR or NPL as per policy
    KYC compliance as per policy

    ACADEMIC BACKGROUND

    University degree or above in a relevant business discipline e.g. business administration or finance.

    WORK EXPERIENCE

    At least 6 years’ experience in retail banking and/or commercial banking including a minimum of 3 years sales experience.

    SKILLS & COMPETENCIES

    Sound knowledge of Retail Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery.
    Profound understanding of retail market, key competitors and offerings as well as our competitive edges to win quality customers.
    Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
    Strong leadership, marketing, sales and management skills.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong managerial, planning, analytical, decision-making, lateral thinking and project management skills.

    PROFESSIONAL CERTIFICATION REQUIRED

    Diploma in Banking – AKIB/ACCA/CPA (K)

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • IT Security Analyst

    IT Security Analyst

    JOB PURPOSE

    Provide continuous independent assurance on the bank’s Information Security as regards confidentiality, integrity and availability of the IT infrastructure, processing systems and related resources in line with the Bank Information Security Policy.

    KEY RESPONSIBILITIES

    Monitoring

    Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through enterprise workstations, servers and other systems and in databases and other data repositories.
    Ensure all systems interfaces are secured from any intrusion and all users’ activities are logged and users’ activities in systems are detailed and traceable.

    Analysis

    Periodically perform vulnerability assessments & penetration tests on Bank systems and technology, identifying vulnerabilities and recommendations on closure of these vulnerabilities.
    Analysis of data from user and network monitoring to ascertain legitimacy of high priority activities noted.

    Reporting

    Actively review application, server, database, network logs and audit trails and report.
    Provide and analyze departmental self-assessment reports on all systems controls to assist in focused controls.
    Pro-actively and comprehensively provide guidance on tools required to effectively manage and control bank systems environment.
    Be involved in providing forensic data to all reviewers i.e. investigators, analysts etc.

    Review

    Review all issues logged by users and analyze trends as relates to systems security management.
    Initiate, facilitate and promote activities within the bank to create information security awareness to various groups of bank staff and stakeholders.
    Be involved and provide security guidance during technology projects, systems deployment, upgrades and changes.
    Continuous review of systems at all levels i.e. servers, applications, database, network devices etc., identify risks and make recommendations on closure of the risks.

    Implementation

    Manage all external parties’ access to bank infrastructure and systems and have detective measures for intrusion.
    Ensure that the bank infrastructure network LAN / WAN is secure from any intrusion.
    Establish and maintain the Bank’s Business Continuity Plan and Disaster Recovery Plan.
    Spearhead a compliance program to achieve legal obligations and business goals by prioritizing initiatives and assessing the evaluation, deployment, and management of current and future technologies.
    Establish and implement the Bank’s security documents (policies, standards, baselines, guidelines and procedures).
    Enforce patches, version management and virus control.
    Pro-actively enforce and plan to ensure all noted risks are mitigated and potential threats addressed immediately.

    ACADEMIC BACKGROUND

    Bachelor of Science degree in Computer Science, Information Technology/Systems or related field.

    WORK EXPERIENCE

    A minimum of three (3) years’ experience in IT with at least one (1) year experience in IT Security.
    Awareness and exposure in IT security with experience working in financial institutions.

    SKILLS & COMPETENCIES

    Ability to use specialized tools and softwares to analyse, detect, investigate and report on various vulnerabilities and threats
    Knowledge and experience with several relevant IT products i.e. SIEMs, DAMs/WAFs, Antivirus, Firewalls & Patch Management
    Keen attention to detail with a time-conscious approach.
    Ability to work under pressure in a competitive environment.

    PROFESSIONAL CERTIFICATION

    Relevant professional certifications.

    Apply via :

    sidianbank.co.ke

  • Officer – Debt Recovery

    Officer – Debt Recovery

    JOB PURPOSE

    To Manage and deputize in recovering from the allocated Non-performing (NPLS) portfolio within all sectors of the Bank and strategizing for returning the accounts to performing status, full recovery or exit. In addition to this, the role-holder will undertake any other duty as assigned by the Manager – Debt Recovery.

    KEY RESPONSIBILTIES

    Debt Recovery
    Customer Experience
    Risk & Compliance

    MAIN ACTIVITIES

    Debt Recovery

    Proactively manage assigned portfolio on debt collection and recovery work in identifying and promptly arresting default and thereby restrict monthly provisions within acceptable levels
    Review proposals for Restructuring, rescheduling and re-aging of distressed accounts in the loan portfolio
    Prepare reports to aid the team’s effort in daily collections and Write Back to P&L.
    Timely follow-up with Legal and other external agents on accounts to ensure efficient and effective collections and or repossession/Auction.
    Promptly attend to internal and external customer’s requests and queries either through call backs, faxing or mailing requested documents.
    Clean up of the debt book by making relevant recommendations for approval on a continuous basis.
    Track and document early detection of problem accounts and ensure that they are escalated and acted upon as per Collections Strategy.
    Provisions not to exceed set budget through proactive management of overdue facilities.
    Implement Debt Recovery policies. i.e.issuance of statutory notices and ensure that no losses are incurred in terms of Credit Monitoring in conjunction with Legal department.

    Customer Experience

    Giving customers information relating to the balances and general account status information to facilitate payments and Provide feedback concerning customer payment behavior to management.
    Prompt calling of customers using the payment diaries produced on a daily basis. Generally, manage and control all matters relating to delinquency.
    Minimizing customer complaints and ensure all customer complaints are closed within the reporting period.
    Giving customer feedback on time. This involves activities like sending client’s statements as per their request and responding to any queries that they may have.
    Encouraging customers to take up more loans and open up business accounts as a means of income generation to the bank.

    Risk & Compliance

    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act.
    Comply with the banks Anti Money Laundering (AML) & Combating the Financing of Terrorism (CFT) policy as defined by CBK prudential guideline
    Ensure that confidentiality and integrity of the Bank’s information is maintained at all times in line with cyber security and information security guidelines
    Ensure responsibility for using personal data by following the data protection principles under the data protection act and make sure the information is used fairly, lawfully and transparently and used for specified, explicit purposes.
    Ensure compliance with all banks policies, procedures and all statutory requirements.
    Ensure proper systems/documentations are in place to effectively manage AML/CFT risks and strict compliance with the Banking laws, the prudential guidelines and regulations issued by CBK, and other legal guidelines that may be issued by the government or other industry stakeholders, from time to time.

    DECISION MAKING AUTHORITY

    Recommend to management problematic accounts
    Identify and recommend key learning lessons on lending decisions from accounts in NPL
    Identify and earmark accounts for write-off

    ACADEMIC BACKGROUND

    Bachelor’s Degree in Business studies or Economics.
    Professional Banking qualification (CPAK) or Debt Collection is added advantage.

    WORK EXPERIENCE

    3 years’ experience in banking operations, with sound exposure to credit or lending and debt collection.
    Proven track record of consistently exceeding set targets.
    Excellent people management skills
    Versatility, flexibility, passion and commitment to quality service delivery
    Knowledge in legislation relating to perfection of securities and requirements by regulating bodies.
    Good understanding of SIDIAN BANK Credit risk policy and Debt recovery Manual.

    SKILLS & COMPETENCIES

    Experience in Ms Office packages especially Excel for analysis and reconciliation.
    Good understanding of CBK regulatory framework and pertinent regulations impacting borrowing customers.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong planning, analytical, decision-making, lateral thinking and project management skills

    Apply via :

    sidianbank.co.ke

  • Risk Officer

    Risk Officer

    JOB PURPOSE

    To ensure that the overall risk management framework is continually improved and effective, with an aim of ensuring that the Bank operates within its risk appetite to ensure low risk profile.

    KEY RESPONSIBILTIES

    Operational Risk Management:

    Assist in development of operational risk mitigation strategies for the bank’s critical risks and for monitoring the risks
    Support process owners and risk champions with identification of key risk indicators in their respective functions aimed at mitigating those risks
    Continuously conduct operational risk and business continuity assessment, which involves developing BIA for units, call tree, BCP testing and training
    Assist in development and communication of operational risk management tools including RCSA and incident reporting

    Financial Risk Management

    Conducting regular CAMEL rating analysis on banks performance
    Assist in regular updating of the bank’s capital adequacy document (ICAAP).
    Conduct risk review of new products

    Strategy

    Design and implement overall operational risk management and business continuity process for the bank.
    Conduct risk audits of policy and compliance to standards, processes and procedures.
    Assist in review of existing policies and procedures.

    ACADEMIC BACKGROUND

    University degree in a relevant business discipline e.g. business administration or finance.

    WORK EXPERIENCE

    At least 3 years’ experience in the financial sector.

    SKILLS & COMPETENCIES

    Sound understanding of operational risk management
    Sound understanding of operational risk management
    Ability to understand and interpret financial information and principles
    Proficient in excel
    Thorough understanding of CBK regulatory framework and Anti Money Laundering regulations
    Good analytical skills
    Good Organizing and planning skills
    Highly effective communicator with excellent interpersonal and motivational skills

    PROFESSIONAL CERTIFICATION

    Risk management certification is desirable.

    Apply via :

    sidianbank.co.ke

  • Corporate Credit Analyst

    Corporate Credit Analyst

    JOB PURPOSE

    To provide credit risk analysis and preparation of credit proposals for approval within required quality and turn around standards. In liaison with the Relationship Managers and Branch Managers, monitor ongoing covenants and conditions as per approval / offer terms including Environmental, Climate-Related and Social risk lending terms.

    KEY RESPONSIBILTIES

    Work with relationship managers and branch managers during customer visits and information gathering stage to facilitate timely and high-quality credit analysis and facility/loan structuring
    Support Relationship Managers and Branch Managers in monitoring ongoing lending covenants and conditions
    Coordinate the early alert process of identification and monitoring of accounts showing early signs of deterioration in liaison with relationship managers and early collections teams
    Compliance with the Bank’s credit policy, social and environmental risk policy and CBK prudential guidelines

    MAIN ACTIVITIES

    CREDIT ANALYSIS

    Accompany relationship managers during customer visits on need basis to understand customer borrowing needs, their businesses and validating information provided.
    ensure credit applications received meet minimum criteria and relevant documentation required to aid in decision making.
    Analyze and structure SME, Corporate and Trade Finance facility requests and retail banking BCC applications and prepare credit applications for approval.
    Credit grading of borrowers to ensure the Bank monitors migration of the risk profile of the credit portfolio
    Ensure all deals presented for approval comply with product requirements/criteria, the bank’s lending policy, prudential and legal requirements and risks are highlighted and mitigated appropriately.
    Ensure processing of credit applications is done within agreed TAT / SLA and meet high quality standards.
    Develop & maintain god working relations with all RMs/BMs/ROs & continuously including guiding them of credit analysis and structuring of applications.

    COVENANT MONITORING

    Track lending covenants / conditions to ensure timely collection of management accounts, ageing debtors and creditors, stock reports as applicable
    Review account performance and facilitate annual reviews.
    Escalate breach of lending terms to management for attention.

    EARLY ALERT MANAGEMENT

    Identification and reporting of accounts showing early signs of deterioration.
    Escalation of significant early signs of deterioration in borrower’s business / industry and account performance to business and credit management for attention.
    Continuously scan the external market environment for risk trends that may impact the loan portfolio and assessing the potential impact on borrowing customers.

    ENVIRONMENTAL, CLIMATE-RELATED AND SOCIAL RISK MANAGEMENT

    Ensure adherence to the Bank’s Environmental, Climate-Related and Social risk policy and procedures in the credit cycle.
    DECISION MAKING AUTHORITY
    Recommend changes in facility structures in the best interest of the clients and the bank
    Decline facilities that are outside of the banks Risk Acceptance Criteria and set lending standards.
    Taking corrective actions to protect the Bank’s interest where potential signs of deterioration are evident in a borrower’s business and account performance
    Review pricing of facilities based on the bank risk-based pricing model to ensure returns to the Bank above the minimum return and risk return requirements.

    ACADEMIC BACKGROUND

    University degree preferably in Accounting, Finance or Management

    WORK EXPERIENCE

    Five years banking experience with at least 3 years in credit risk analysis / approval.

    SKILLS & COMPETENCIES

    Proven experience in Credit Risk Analysis and Facility Structuring
    Problem-solving attitude
    Excellent analytical skills
    Teamwork and leadership skills
    Good understanding of the Banks credit risk policies and procedures

    PROFESSIONAL CERTIFICATION

    ACIB/AKIB/CPA/CCP (or equivalent) strong advantage

    Apply via :

    sidianbank.co.ke

  • Information Security Analyst

    Information Security Analyst

    JOB PURPOSE

    The role holder will assist in providing continuous independent assurance of the Bank’s Information Security as regards confidentiality, integrity and availability of the IT Systems by ensuring that appropriate security controls are in place to protect the Bank’s assets. The role holder will also ensure that ICT-related risks are managed in compliance to the Bank’s policies, laws, regulatory guidelines and applicable standards.

    KEY RESPONSIBILITIES AND ACTIVITIES

    Carry out ICT risk assessments of the Bank’s systems and provide recommendations of appropriate and adequate IT security controls to mitigate and minimize ICT Risks.
    Participate and coordinate updating ICT Risks registers.
    Promote Information security awareness within the Bank by providing consultation, guidance and conducting relevant awareness programs to ensure an IS complaint culture.
    Proactively anticipate potential threat and vulnerabilities and provide guidance in coordination with the ICT department on effective responses or control measures to be implemented to mitigate them.
    Support the operationalization and update of BCP and disaster recovery test plans to ensure that the Bank can continue to function and meet its regulatory obligations in the event of an unforeseen circumstances.
    Working with ICT, coordinate the development of Business Impact Analysis (BIAs) in line with the Bank’s risk management framework.
    Support Data Protection Program by providing analysis and documentation of data processing operations, data flow, services, applications, etc. and to contribute to the identification of Data Privacy risks, risk mitigation in order to comply with Kenya Data Protection Act and the Bank’s policies.
    Work with other members of the Data Protection team to action and administer the Data Privacy Impact Risk Assessments (DPIAs), identifying where assessments are required and working with business. stakeholders to drive completion of DPIAs, maintaining full and complete records and timetables for review.
    Keep up to date with emerging information security trends, and understand, relevant laws and regulations such as data privacy laws.
    Execute any other duties and projects that may be assigned to you by the Line Manager or/and Head of Department.

    ACADEMIC BACKGROUND

    Bachelor’s degree in Information Technology, Computer Science, Cybersecurity or another IT related field.

    WORK EXPERIENCE

    At least 2 years in Information Technology with proven hands on experience in Information Security, IT Risk, IT Audit or Cyber Security role.

    SKILLS & COMPETENCIES

    Understanding of ICT risk and systems security control processes.
    Knowledge of Information Security related frameworks/ Regulations such as CBK Cyber Security Guidelines, ISO 27001, ISO 27002, NIST Cyber Security Frameworks, COBIT, PCI DSS, Swift Customer Cyber Security Programme etc.
    Understanding of Information systems Architecture and operational practices.
    Appreciation of IT Audit Methodologies.
    Knowledge of cybersecurity good practices (Identity and Access Management, Data Protection, Penetration Testing etc.)
    Knowledge of Data Protection & Privacy laws Regulation such as the Kenya Data Protection Act and/or the EUGeneral Data Protection Regulations (GDPR) is an added advantage.
    Highly proactive and able to work independently.
    Excellent written communication skills, demonstrating the ability to document with purpose, clarity, and accuracy.
    Strong inter-personal and group/team process skills, problem-solving and judgment skills.
    Strong systems thinking and analytical approaches to problem solving.

    PROFESSIONAL CERTIFICATION REQUIRED

    Professional qualification in IT Security, IT Risk or IT Audit such as CISA, CISM, CISSP, CEH, CRISC, Security +, CCISO, CTIA, CND, or equivalent will be an added advantage.

    Apply via :

    sidianbank.co.ke