Jobs Kenya

Website: Website https://www.sidianbank.co.ke/

  • IT Security Analyst

    IT Security Analyst

    JOB PURPOSE
    Provide continuous independent assurance on the bank’s Information Security as regards confidentiality, integrity and availability of the IT infrastructure, processing systems and related resources in line with the Bank Information Security Policy.
    KEY RESPONSIBILTIES

    Provide tactical security expertise across various security domains as assigned from time to time.
    Provide technical security related support to ICT projects from inception through to successful implementation.
    Support the implementation of procedural, operational and technical security controls across the bank’s ICT systems.
    Install, configure and upgrade security systems / solutions while maintaining requisite levels of security.
    Safeguard the bank’s information assets by identifying and solving potential and actual security threats.
    Identify and provide solutions for information security related problems & anomalies and report violations of security policies.
    Conduct continuous research and provide technical security expertise on threats affecting KCB Group information assets.
    Monitor the bank’s ICT systems for indicators of compromise, investigate incidents and take appropriate steps to contain, neutralize and prevent breaches from happening in the future.
    Participate in activities aimed at mitigating information and cyber risks identified by various assurance teams such as Information Risk and Audit

    MAIN ACTIVITIES

    Monitoring

    Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through enterprise workstations, servers and other systems and in databases and other data repositories.
    Ensure all systems interfaces are secured from any intrusion and all users’ activities are logged and users’ activities in systems are detailed and traceable.

    Analysis

    Periodically perform vulnerability assessments & penetration tests on Bank systems and technology, identifying vulnerabilities and recommendations on closure of these vulnerabilities.
    Analysis of data from user and network monitoring to ascertain legitimacy of high priority activities noted.

    Reporting

    Actively review application, server, database, network logs and audit trails and report
    Provide and analyze departmental self-assessment reports on all systems controls to assist in focused controls
    Pro-actively and comprehensively provide guidance on tools required to effectively manage and control bank systems environment.
    Be involved in providing forensic data to all reviewers i.e. investigators, analysts etc.

    Governance and Review

    Review all issues logged by users and analyze trends as relates to systems security management
    Initiate, facilitate and promote activities within the bank to create information security awareness to various groups of bank staff and stakeholders.
    Be involved and provide security guidance during technology projects, systems deployment, upgrades and changes.
    Continuous review of systems at all levels i.e. servers, applications, database, network devices etc., identify risks and make recommendations on closure of the risks.

    Implementation

    Manage all external parties’ access to bank infrastructure and systems and have detective measures for intrusion.
    Ensure that the bank infrastructure network LAN / WAN is secure from any intrusion.
    Establish and maintain the Bank’s Business Continuity Plan and Disaster Recovery Plan.
    Spearhead a compliance program to achieve legal obligations and business goals by prioritizing initiatives and assessing the evaluation, deployment, and management of current and future technologies.
    Establish and implement the Bank’s security documents (policies, standards, baselines, guidelines and procedures).
    Enforce patches, version management and virus control.
    Pro-actively enforce and plan to ensure all noted risks are mitigated and potential threats addressed immediately.

    DECISION MAKING AUTHORITY

    Operational – Solution Design dependent on CRs/BRDs assigned
    Strategic – Solution structuring to ensure ease of implementing future enhancements

    ACADEMIC BACKGROUND

    University degree in Computer Science, Information Technology/Systems or IT related field

    WORK EXPERIENCE

    Should have development experience in Temenos (T24) / other banking packages.
    At least 2 years’ experience in System/Data/Network Administration.
    Experience in Project Implementation and user training is desired.

    Send your application to jobs@sidianbank.co.ke

    Apply via :

    jobs@sidianbank.co.ke

  • Senior Officer, Payments and Tax Officer, Core Banking & Channels Support Marketing Manager Manager, Core Banking and Channels Support

    Senior Officer, Payments and Tax Officer, Core Banking & Channels Support Marketing Manager Manager, Core Banking and Channels Support

    KEY RESPONSIBILITIES AND ACTIVITIES
    Financial Management

    Ensure accrual of all expenses are processed before end of month
    Ensure reversal of all accrued expenses are processed after receipt of the actual invoices
    Prepare various schedules for analysis on need basis. E.g. Rent schedules of amount and taxes paid to a supplier
    Undertake end of month procedures which includes preparation of Head office expense and balance sheet schedules for review by management.
    Ensure proper posting of fixed assets.
    Ensure correct and accurate posting to the bank ledgers and branches for correct costing.
    Ensure remittance of suppliers information as required by KRA and filing of returns to KRA as per the law.

    Payments:

    Ensure timely and accurate payment and filling of all taxes on itax and other statutory payments as per the laid down requirements.
    Provide a full processing facility for the Bank, ensuring all internal and external payments are processed accurately and in a timely manner, complying with all appropriate procedures and laws of the land.
    Receive, confirm and verify payments, ensuring all payments are processed promptly & accurately and that appropriate procedures and approvals have been complied with before processing any payment.
    Correct posting of the payroll entries between the payroll system and the T24 system.
    Correct processing of staff exit final dues as per the HR guidelines
    Assisting in the processing of payroll and all payroll related activities

    Record Management

    Ensure all appropriate paperwork is available and properly authorized and which can be easily accessed for queries, tax and audit purposes.
    Ensure accurate and safe archiving of all vouchers in the department on a daily basis.
    Ensure proper and accurate recording of all cheques issued and all RTGS remittance to Treasury.

    Reporting:

    Provide explanations on variance analysis of all payments to branches and HO departments
    Preparation of Banc assurance management reports.

    Reconciliation:

    Ensure reconciliation of the internal ledger accounts and the suppliers accounts
    Ensure proper reconciliation of Tax GL accounts

    Compliance To policies, SLA’s and TAT’s

    Ensure timely payment of all contractual payments within the set timelines.
    100% adherence to SLA between finance and all other functions
    Ensure that all duties and responsibilities are performed in accordance with all relevant Policies and Procedures including Financial Regulations, Standing Orders, HR Policies and Procedures, Health and Safety Policy etc.
    Ensure internal controls are adhered always.
    Ensure compliance and adherence to all changes in legislations especially on Tax matters.
    Comply with the various Service Level Agreements and customer service performance standards to ensure they are achieved in all areas.

    Monitoring and Control:

    Evaluating, controlling and provision of funds to Branches. Funds to be used in the purchase of Groceries and Generator Fuel.
    Evaluate, control and provide relocation monies for recently transferred staff and travel expense for Field officers and Branch managers.

    General Functions

    CSR participation and any finance related activities
    To train and mentor other junior staff in the department
    Undertake any other duties within the Finance Department, which may arise from time to time.
    To keep abreast of professional developments, legislative changes, tax matters and best practice, attending Continuing Professional Development courses as appropriate and applying updated knowledge to present work programmes, sharing information gathered on courses, including providing training for other staff as required.
    Liaise internally with all departments and externally with suppliers, lenders, landlords, service providers and utility companies in respect of issues pertaining to the payments.
    Liaise with procurement and logistics to: resolve invoice queries, resolve enquiries from external parties.
    Provide information to Shareholders, Statutory bodies, Audit queries and responding to questions by management concerning all aspects of payments.
    Imprest management of all staff in all branches.
    Mentoring of finance assistants
    Liaison with KRA or Tax auditors on any tax matters

    KNOWLEDGE, SKILLS & EXPERIENCE

    At least three-year experience in a busy Finance office
    Business Related Degree
    CPA /ACCA Finalist-any other relevant professional qualification.
    Analytical
    Team Leadership Skills

    go to method of application »

    Qualified candidates should send application to jobs@sidianbank.co.ke

    Apply via :

    jobs@sidianbank.co.ke

  • Officer – Risk

    Officer – Risk

    JOB PURPOSE
    To ensure that the overall risk management framework is continually improved and effective, with an aim of ensuring that the Bank operates within its risk appetite to ensure low risk profile.
    KEY RESPONSIBILITIES AND ACTIVITIES
    Enterprise Risk Management:

    Ensure a review of the Risk Appetite Statement annually with updates, when necessary.
    Conduct reviews for new products, partnerships, systems, processes, channels and services, internal policies and procedures and make recommendations for enhancement of controls and risk mitigation as appropriate.
    Design and Implement risk management policies and strategies which comply with legal and regulatory provisions, best practices and specific to bank operations.
    Formulating and ensuring that bank’s ERM policies are up to date.
    Maintain an up-to-date Bank policy log.
    Perform regular stress tests on the risks affecting the bank.
    Monitoring and review of operational Risk reports (KRIs, RCSA, ORSA & Risk Registers) across the various support and business units of the Bank and ensure that the tools are effectively utilised by the Business and communicating gaps identified to the relevant Units/Branches for control enhancement.
    Monitoring of Reputational Risk factors identified from time to time.
    Review and regularly update the Bank’s risk register.
    Support process owners and risk champions with identification of key risk indicators in their respective functions aimed at mitigating those risks.
    Review Risk Event Reports by staff and respond to or escalate recognised and potential risk issues to the appropriate persons as soon as they are discovered.
    Carry out snap checks in line with the Risk Management work plan, or as required based on the risk environment;
    Assist the Head Enterprise Risk Management in entrenching and reinforcing of bank-wide risk awareness culture.
    Assist the Head Enterprise Risk Management of the institution and sustenance of the risk champions program

    Credit Risk Management:

    Prepare monthly updates on the current and emerging risk exposures within the bank’s own portfolio and across the market.
    Review and ensure sufficiency of risk management policies and governance guidelines that will be relied on for the management of risks.
    Conduct Credit portfolio analysis including concentration risk, performance analysis and stress testing.
    Continuous update of the Risk registers on Credit Risk.
    Assist Management in defining and propose revisions of risk appetites for Credit Risk.
    Ensure monthly collation of data on the KRIs for credit Risk.
    Recommend improvement in credit appetite, process, procedures and policy as a result of risks identified from the monthly monitoring of KRIs.
    Conduct ad-hoc credit risk analysis and investigations.
    Preparation of risk self-assessment checklists.
    Champion resolution of issues raised on self-assessments on credit risk.
    Review, compilation of the self-assessment checklists and preparation of action points.
    Follow up for closure of issues raised from the assessments with Management /various HODs.

    Market and Financial Risk Management

    Daily review of market risk to ensure adherence to set limits and Bank’s appetite.
    Weekly Review of counterparty deals to ensure they are within approved limits.
    Conduct Interest Rate and Foreign Exchange Scenario Analysis and other IRR assessments to include VAR AND Bond valuation.
    Conduct regular CAMEL rating analysis on banks performance.
    Review and update the Bank’s ICAAP annually or as required by the Central Bank of Kenya (CBK).

    Reporting

    Reports on operational losses, fines, penalties and business disruptions.
    Internal reports for management and board used to monitor the various risk exposures faced by the Bank.
    Support branch operations as assigned by the Branch Manager to manage leave and other emergency situations.

    KNOWLEDGE, SKILLS & EXPERIENCE

    University degree or above in a relevant business discipline e.g. Banking, Commerce, Business or Finance
    Over 5 years’ experience in the financial sector
    Relevant Certification in Risk, FRM will be an added advantage
    Highly effective communicator with excellent interpersonal and motivational skills.
    Good understanding of CBK Prudential Guidelines, CBK Risk Management Guidelines and reasonable knowledge of Basel II regulation, regulatory capital requirements, as well as other legal and compliance requirements.
    Sound understanding of enterprise risk management
    Ability to understand and interpret financial information and principles
    Proficient in excel
    Thorough understanding of CBK regulatory framework and Anti Money Laundering regulations
    Good analytical skills
    Good Organizing and planning skills
    Good business acumen

    Send soft copy applications only:

    Apply via :

    jobs@sidianbank.co.ke

  • Sales Lead – Branch Banking Department

    Sales Lead – Branch Banking Department

    Branch: Kilimani Branch – Head Office
    Department: Branch Banking
    Reports to: Head – Branches
    JOB PURPOSE:
    Job Overview:

    Roles/Responsibility: Product sales/lead generation/pipeline development for branches in the allocated cluster
    Product Focus: Deposits mobilization, New to bank accounts/digital, Trade income, SME Banking – Disbursements & Lending fees, Total NFI
    Goal setting: Personal targets + Cluster targets 50:50 respectively

    The candidate will be responsible for on boarding new clients, increasing uptake and usage of the Bank products, services and resources in order to maximize the value of the business relationships while ensuring profitability for the Bank and the Client within the allocated cluster.
    KEY RESPONSIBILITIES AND ACTIVITIES:
    Strategy & Policy Implementation:

    Ensures achievement of targets and other goals outlined in the units Key Result Indicators.
    Support the implementation of the Bank’s lending policy and procedures.
    Loan origination for new and existing credit facilities within the limits and criteria stipulated by the Bank’s policy and guidelines.

    Business Development and Relationship Management:

    Provide advice on promoting, selling and structuring a wide and diverse range of financial solutions customized to best meet the financial needs of SME/Trade Finance customers.
    Develop a target market database of clients in the Bank’s desired industries/sectors, have well defined call objectives and drive a robust calling program that will generate sales and business for the branches in the cluster.
    Mine and analyze customer data to identify and plan for expansion and/or additional business opportunities.
    Perform a proactive liaison role between customers and back office service operations and credit functions within the cluster.
    Interact frequently and closely with branches and clients to analyze needs, assist clients to better understand their financial requirements and tailor creative solutions to meet individual customer segment needs.
    Accurately and efficiently process customer mandates/documentation requirements for financial facilities.
    Work closely with Credit Analysts and Credit Risk to initiate business deal proposals for new facilities, or facility modifications that require the assessment of credit or other risks, and motivate the deal with insightful information regarding business strengths and vulnerabilities in the respective branches in the cluster.
    Facilitate renewal of revolving lines of credit in a timely manner as guided by the banks policies and procedures

    Monitoring and Evaluation:

    Monitor referrals daily to ensure that client facilities are managed within the parameters set by Credit risk and exercise discretion regarding account conduct based on a close knowledge and understanding of client activities.
    Proactively identify potential problem accounts and formulate appropriate risk mitigants.
    Monitor and ensure compliance of facility covenants to ensure performance and profitability.
    Provide regular call reports for all facilities to enhance Monitoring & Evaluation.
    Monitor service delivery to bank customers to ensure high levels of efficiency and effectiveness.

    Risk and Compliance:

    Ensure compliance with both internal and external regulatory requirements.
    Work closely with risk and compliance units to ensure effective controls to mitigate against inherent operational and business risks.
    Ensure implementation and compliance with operational policies and procedures, AML/CFT Policy.

    DECISION MAKING AUTHORITY

    Negotiation of deposit rates within the ALCO/Treasury prescribed pricing bands.
    Submit recommendations on concessional charges whose impact would result in additional business from clients he/she manages.

    ACADEMIC BACKGROUND

    Master’s degree would be an added advantage.
    University degree with minimum of Second-Class Honors, Upper Division.
    KCSE B- with Maths – C+ and English – C+

    WORK EXPERIENCE

    At least 5 years Banking experience in a Managerial Position preferably as a Branch Manager.
    At least 3 Years in Relationship Management within the banking industry.
    Proven experience as a Client Relationship Manager.
    Problem-solving attitude.
    Excellent communication skills.
    Aptitude for fostering positive relationships.
    Teamwork and leadership skills.
    Customer-oriented mindset.

    PROFESSIONAL CERTIFICATION REQUIRED

    Diploma in Banking- CKIB/AKIB/ACIB.
    Diploma In Sales & Marketing would be an added advantage

    Apply via :

    sidianbank.co.ke

  • Credit Risk Officer – Monitoring & Control Chief Information Security Officer & Data Privacy Officer

    Credit Risk Officer – Monitoring & Control Chief Information Security Officer & Data Privacy Officer

    Branch: Kilimani Branch – Head Office
    Department: ERM
    Reports to: Enterprise Risk Management, Head
    Credit Risk Officer – Monitoring & Control
    Job Purpose:
    To monitor the performance of the portfolio and report to the various committees such as Board Credit, Management, Management Credit, and the Remedial, Committees of the bank.
    To oversee implementation of Climate risk and related Environmental and Social Risks in Credit and report to the various stakeholders.
    KEY RESPONSIBILITIES AND ACTIVITIES

    Monitoring the performance of the various Business segments’ credit Portfolio to ensure that the asset quality is maintained and improved within the benchmarked thresholds on PAR, delinquency and Migration to ensure provision costs are within set targets.
    Monitoring the performance of pre-90 accounts in order to identify unique cases for write-offs/write-downs, upgrades, restructures and waiver of arrears on contracts that qualify
    Ensuring that the interest rates for facilities are correctly allocated and ensure that the provisions are adequate for every contract and that the excess provisions are written back.
    • Engaging with the debtors through meetings, visits, calls and correspondences in order to draft repayment plans and identify cases that require statutory or legal actions and recommend accordingly
    Ensuring the business has a proper debt recovery and collection strategy on nonperforming assets through customer follow-ups.
    Ensure business units are complying with internal policies and procedures to ensure that customer credit appraisals are of high quality to minimize lending risks through top-notch KYC/AML checklists and also loans advanced are within the bank lending policies.
    • For trade finance products, closely monitoring the fees and commissions that are being collected as required
    For check-off loans in order to recommend actions for dropped, partially adopted or non-adopted loans as well as recommend waiver and restructuring for check-off loans that that are receiving correct payments
    Ensure compliance to credit limits and processes, debtors’ compliance to covenants
    Review and recommend improvements to bank credit processes, checklists, reports, limits utilization, and approvals
    Perform risk analysis on Loan documentation and processing, Securities perfection of secured loans, financial analysis on the loan application.
    Implementation of Climate risk and related Environmental and Social Risks in Credit and reporting to the various stakeholders.

    NETWORKING
    Direct Reporting of this position: ERM Head.
    Direct Reports to this position: NIL
    Customers of this Position: Internal Customers – Business staff, management/ External Customers – Debt collectors, customers
    DECISION MAKING

    Asset quality below the benchmarked thresholds on PAR, delinquency and Migration and provision costs are not within set threshold.
    Unique cases for write-offs/write-downs, upgrades, restructures and waiver of arrears on contracts that qualify
    Allocation of interest rates for facilities are correct and provisions are adequate for every contract
    Identify cases that require statutory or legal actions and recommend accordingly
    Proper debt recovery and collection strategy on nonperforming assets through customer follow-ups for the business.
    Compliance level of the business with internal policies, procedures and limits
    Revenue leakage for fees commissions collected, and provisions writebacks, interest charged on loans
    Identify gaps in the implementation of CBK Prudential guidelines on credit management, climate risk management in the banking sector and requirements of the banking sector charter

    ACADEMIC BACKGROUND:

    First Degree preferably in Finance, Commerce or business or other related fields.
    Grasp on CBK Prudential guidelines, credit management in the banking sector

    WORK EXPERIENCE

    Minimum of 3 years in risk management, credit department in the banking industry .

    SKILLS & COMPETENCIES

    Product knowledge of structured financial products, risk pricing, and equity investments.
    Familiarity with credit-enhancing mechanisms, risk mitigation and treatment of collateral regarding credit and investment exposures.
    In-depth knowledge of credit risk-related financial analysis, procedures, and systems in complex global financial services settings.
    Proven skills and working experience in risk assessment practices
    A solid understanding of credit and risk management; detail-oriented; quantitative analysis skills would be an advantage.
    Good oral and written communication skills in English.

    PROFESSIONAL CERTIFICATION REQUIRED

    Certified Public Accountant
    Risk certifications are an added advantage

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Officer, HR Operations Client Services Manager

    Senior Officer, HR Operations Client Services Manager

    Department: Human Resources
    Reports to: Head of Human Resources
    JOB PURPOSE
    The Senior Human Resources Officer is an integral part of the HR team and our organization. In this role, the SHRO will support the Head of Human Resources in providing the foundational support and functional expertise to drive Compensation, Benefits and Data Analytics. The SHRO will also work closely with the entire HR Department.
    KEY RESPONSIBILITIES

    HR Leadership Support: under the guidance of the Head of HR and HRBP provide administrative support in performance management and tracking the value addition for assigned teams.
    Strategic Partnership Support: under the guidance of the Head of HR and HRBP provide administrative support to take HR expertise in areas of business change and consulting with line
    Human Capital Development Support: under the guidance of the Head of HR and HRBP provides administrative support to recognize people as critical assets and provide learning opportunities at work to facilitate employee and organizational success.
    Functional Expert: ensuring the administrative efficiency and effectiveness of the HR function.
    Employee Advocate: listening to employee concerns whilst simultaneously adopting a customer, shareholder, and managerial perspective, communicating to employees what is expected of them to be successful in creating value.

    MAIN ACTIVITIES
    HR LEADERSHIP SUPPORT

    Productivity measurement – Provide personal productivity metrics on a weekly basis.
    Reporting – Generate a variety of reports as requested by HR, Finance, and other business leaders to ensure that the reports are accurate and timely – monthly staff lists, monthly payroll, monthly salary reviews data, monthly statutory reports, Mancom, quarterly Board, quarterly industry benefits and annual HR returns.
    Data – Perform data cleaning and standardization for existing HR datasets.
    Reports Custodian – of all compensation and benefits reports including monthly medical utilization, quarterly pension report.
    Business Intelligence – continuously looks for the best ways to harness and present data in the most effective and efficient manner for HR.

    STRATEGIC PARTNERSHIP SUPPORT

    Change Management – Induction of new staff into the Sidian culture, Sidian DNA, and core values so that they understand and live the values from day one.
    Strategy implementation – Contribute to, and where accountable define policies and processes that support the banks and divisional /People strategy and objectives.
    HR Policies and Procedures interpretation – In-depth understanding of the Employment Act of Kenya, Labor Laws, and HR Policy and assist Managers and staff to appreciate and internalize; Proactively seek feedback on HR policies and procedures and consult with HRBP/Head of HR to update all HR policies and procedures to keep them relevant.

     HUMAN CAPITAL DEVELOPMENT SUPPORT

    Learning & Development – Manage the training calendar budget in liaison with the HR team and ensure that all payments are UpToDate, NITA approvals are sought and reimbursements made.

    FUNCTIONAL EXPERT

    Payroll administration – through data entry, processing, and calculation of weekly payments and advances for Permanent and contract staff, ensuring the accuracy of salary inputs and or changes to result in efficient payments whilst maintaining confidentiality. Ensure that all payroll changes are supported by acknowledged documents, approval to pay, and are updated within timelines and at the end of day payroll reconciliation is done without any errors.
    Once off payments administration – monitor and alert the HRBP on any contracts or acting periods expiring to trigger action to drop from payroll or extend.
    Medical scheme administration – through receiving, tabulating, dispatching, updating and tracking new staff joiners, staff exits and existing medical claims and premiums payments and ensuring staff accesses their monthly statements.
    Pension scheme administration – through registration of new members, monthly deductions, follow-up on contributions of staff who have exited the bank and ensuring staff access their monthly statements.
    Third-party providers management – and activities required to administer compensation, benefits, and retirement plans to contribute to the development of employees’ engagement, as well as achieving the improvement of employees’ financial, physical health, and overall well-being in a cost-effective manner.
    Statutory deductions management – enrollment of new staff and deletion of ex-staff from schemes; NHIF, NSSF, HELB, KRA and ensure payments are collected and paid to the relevant authorities by the set deadlines. Ensure full compliance and file for compliance certificates to be updated all the time.
    Maintaining and updating staff information database – on HRIS by maintaining timely and accurate data entry and generation of required reports.
    Filing – maintaining an up-to-date, effective and accessible filing system for all electronic and hard copy compensation and benefits documents in the department to facilitate easy retrieval of records.
    HRIS – Champion and training all new staff on usage of HRIS on the self-service module and assisting staff with user or technical issues on the system.
    Manage the Bank’s staff lending policy – and existing portfolio ensuring always that such lending is in line with approved limits and policies and only staff who qualify access the staff loans as well as credit cards and mobile loans.
    Monitor staff financial management – accounts and loans – to ensure this is in line with Bank policies and as defined under the code of ethics and escalate where necessary.
    Ex-staff – Manage the workout of the ex-staff loans to ensure maximum recovery, collect any unsecured debt while the staff is clearing, follow up for any commitments made by the staff and also ensure ex-staff loan rates are amended as per schedule.
    Customer service – ensure all issues are handled promptly including support to ex-staff reaching out for any compensation and benefits-related queries.

    EMPLOYEE ADVOCATE

    Employee Engagement – Promote Organizational Health Index to all staff to help them appreciate and implement initiatives to support organizational health; Promote participation in employee engagement surveys to the staff in order to promote Sidian as a great place to work; Spends time listening and responding to employees and their concerns; Provide support to employees in managing challenges at work.

    DECISION-MAKING AUTHORITY

    Detailed work plan and methodologies to manage day-to-day activities.
    Process of handling and responding to general/routine enquiries.

    ACADEMIC BACKGROUND

    First degree in Human Resources, Business Administration, Psychology, Organizational Development, Public Administration or other relevant social sciences.

    WORK EXPERIENCE

    Minimum of 3 years of progressively responsible experience in human resource management.
    Experience in payroll is mandatory.
    Use of Perpay – added advantage.

    SKILLS & COMPETENCIES

    Proficiency with Digital Tools.
    Project and People Management Skills.
    Exceptional Networking and Relationship-Building Acumen.
    Ability to Maintain Confidentiality When Necessary.
    Effective Communication Skills among Diverse Audiences.

    PROFESSIONAL CERTIFICATION

    Valid membership certificate from IHRM.
    Certified Human Resource Professional Kenya CHRP(K) – added advantage.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Relationship Manager – Kisumu Branch Relationship Manager – Nakuru Branch

    Relationship Manager – Kisumu Branch Relationship Manager – Nakuru Branch

    Job Purpose:
    Responsible for the effective management, control, and marketing of the Bank’s Product portfolio within the branch, in line with the Bank’s policy, to ensure the growth of the balance sheet and revenue.
    Key Responsibilities and Activities:
    Strategic input and planning:

    Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan that encompasses strategies for performance on branch growth objectives.
    Prepares a personal action plan that contributes to the overall branch budget.

    Sales & Business Development:

    Full responsibility for all product lines and all sales and business development.
    Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the branch remains competitive and promptly reacts to changing market conditions and customer needs.
    Develop a focused relationship management approach, which increases the branch’s ability to increase the flow of business and generate deposits, lending, and revenues from existing and new customers in line with the enterprise strategy.
    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines, and appropriate provisions of the Banking Act with respect to lending.
    Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
    Actively market and develop the banking products to existing and prospective clients to grow the wallet share.
    Continuously conduct market research and competitor analysis to identify new business opportunities.
    Manage relationships of key accounts while tapping on their share wallet through cross-selling and upselling.
    Business development through recruiting new key accounts while harnessing their value chains.
    Maintain a comprehensive understanding of the customers’ business plans, financial projections, and support requirements.

    Strategic Marketing

    Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders, and partners.
    Build the Sidian Bank Brand to ensure that the Bank is top of mind as an enterprise Bank.
    Understand and provide clear direction to the branch based on a market analysis of local area consumer trends and competitor offerings.
    Support product specialists and the sales teams in the marketing of initiatives and other products to local businesses.

    Strategic Customer Experience

    The key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
    Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

    Branch Operations:

    Support branch operations as assigned by the Branch Manager to manage leave and other emergency situations.

    Compliance:

    Contributes to the flow of staff communications, by attending regular staff meetings – morning huddles and weekly progress meetings.
    Adherence to dress code, code of conduct, and HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
    Monitor and ensure compliance of facility covenants to ensure performance and profitability.
    Provide regular call reports for all facilities to enhance our Monitoring & Evaluation.
    Monitor service delivery to bank customers to ensure high levels of efficiency and effectiveness.
    Ensure compliance with both internal and external regulatory requirements.
    Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
    Ensure implementation and compliance with operational policies and procedures, AML/CFT Policies.
    Compliance with the Environmental Social Management (ESM) policy and procedure in day-to-day business.

    Knowledge Skills and Experience:

    University degree or above in a relevant business discipline e.g. business administration or finance
    Diploma in Banking – AKIB/ACCA/CPA (K) will be an added advantage
    At least 6 years experience in retail banking and/or commercial banking including a minimum of 3 years sales experience.
    Sound knowledge of Retail Banking/SME products, services, and processes together with exposure in retail banking branch operations or customer service delivery.
    Profound understanding of the retail market, key competitors, and offerings as well as our competitive edges to win quality customers.
    Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
    Strong leadership, marketing, sales, and management skills.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong managerial, planning, analytical, decision-making, lateral thinking, and project management skills

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Head of Information Technology

    Head of Information Technology

    Branch: Kilimani Branch – Head Office
    Department: Information Technology
    JOB PURPOSE:
    The job is responsible for managing the Information and Communication Technology division of the Bank which covers the business operations & management system, office automation system, network infrastructure, and telecommunication facilities. Effective capacity planning, maintenance and operations management to ensure optimum uptime and business continuity are critical. The job includes disaster recover planning and management also for the purposes of business continuity.
    KEY RESPONSIBILITIES AND ACTIVITIES:
    IT Strategy

    Provide expert knowledge, experience and an innovative approach to support and develop the IT strategy ensuring it is continually appraised and updated to reflect the IT requirements to support the strategy of Sidian Bank.
    Decision maker providing strategic and professional leadership on IT projects and development.
    To be responsible for the operational, strategic planning and provision of resource for the delivery of projects and support across the organisation.
    Executes a governance process to provide corporate executive leadership with visibility into program performance and decision-making ability

    IT Service Delivery

    Delivery of projects, both technical and applications, on time and on budget in line with business requirements.
    Negotiation of prices and achieving best values on IT purchases.
    Manage tender processes in relation to IT hardware, networks and security, telephony, printer hardware and service together with software solutions.
    Plans, schedules, and directs the development, production, and administrative processing of the Bank’s IT operations.
    Participates in technical projects, such as writing equipment specifications or developing computer programs for specified applications.
    Ensures rapid, accurate, and efficient processing of the Bank’s workload by use of efficient information systems.
    Builds systems capability that reflects the highest state of technical sophistication consistent with the Bank’s needs and budget.
    Ensures security of the Bank’s information systems.
    Recommends insights that contribute to overall Bank strategic management.
    Ensures the Bank makes maximum use of the general system by providing for the education and training of the principal users.
    Interprets IT policies, purposes, and objectives to Bank staff.
    Prepares progress reports to inform management of project status and deviation, if any, from set objectives.
    Keeps current on new developments in information technology, and plans for future upgrades and Bank changes.
    Prepares proposals and solicits sale of systems analysis, programming, and computer services to contracted firms.
    Participates in technical projects, such as writing equipment specifications or developing computer programs for specified applications.
    Keep pace with legislation to ensure compliance in all areas including Data Protection.
    Partner with business functions to identify new opportunities including process and/or value chain analysis, business service model, business canvas, process and solution enablement plan.

    Leadership:

    Provide expert strategic knowledge and inspirational leadership, training and coaching to the IT staff for whom you are responsible and overall management responsibility for all IT teams.
    Maintains a professional and technical IT staff complement capable of meeting current and future needs.

    DECISION MAKING AUTHORITY

    Appropriateness of the IT structure.
    Approval of expenditure within discretionary powers delegated through the Director, IT & Operations.

    ACADEMIC BACKGROUND

    Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.

    WORK EXPERIENCE

    8+ years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects.

    SKILLS & COMPETENCIES

    Expert understanding of T24 Core Banking system and at least 5 years in a T24 management role.
    Knowledge of change management processes.
    Knowledge of Office business applications.
    Significant knowledge and experience of strategic planning, implementing and managing large scale complex IT.
    Background in software development, experience of managing technical and development teams is desirable.
    Working knowledge of Prince II/ project management.
    Technically strong and analytical, with highly developed IT skills.
    Strong interpersonal, management and leadership skills.
    Demonstrated ability to build cohesive teams and to achieve goals through teamwork.

    PROFESSIONAL CERTIFICATION REQUIRED

    Relevant IT certifications.

    Apply via :

    www.sidianbank.co.ke

  • Branch Manager, Kibwezi Branch

    Branch Manager, Kibwezi Branch

    Reports to: Head of Branches
    JOB PURPOSE:
    Ensuring overall Branch Management, Staff Management, Business Growth and Development, and Operational Excellence. This role also develops and implements business strategies to deliver performance and growth targets as well as maintain a good business environment.
    KEY RESPONSIBILITIES AND ACTIVITIES:

    Strategic input and planning:

    Contributes to the completion of the Sidian Bank Retail Operational plan by preparing and implementing a branch business plan that encompasses strategies for performance on branch growth objectives.
    Prepares the branch budget for approval and contributes to the overall control of expenditure by monitoring costs and reporting on performance against budget variations.

    Sales & Business Development:

    Full responsibility for all product lines and all sales and business development for the entire branch business.
    Develop business opportunities and monitor business activities in line with the Bank’s long-term strategic and annual business plans and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
    Develop and implement a branch turnaround strategy to ensure that at least the branch is profitable.
    Develop a focused relationship management system, which increases the branch’s ability to increase the flow of business and generate deposits, lending, and revenues from existing and new customers in line with the enterprise strategy.
    Enhance the appropriate controls and monitoring mechanisms for the development of high-quality lending.
    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines, and appropriate provisions of the Banking Act with respect to lending.
    Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
    Ensuring compliance to the Environmental Social Management (ESM) policy and procedure in day-to-day branch business.

    Strategic Marketing:

    Embed strategic marketing by focusing on how to develop competitive advantage into the changing marketplace and leveraging on the banks distinctive capabilities to drive value.
    Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders, and partners.  Build the Sidian Bank Brand to ensure that the bank is top of mind as an enterprise bank.
    Understand and provide clear direction to the branch based on a market analysis of local area consumer trends and competitor offerings.  Ensure that merchandising materials are displayed in accordance with guidelines.
    Brief staff on promotional and product launches; provide regular feedback on sales performance.
    Establish relationships with key clients or business influencers in the local area, including client entertainment within budget limits set by the business.
    Support product specialists and the sales team in marketing initiatives and other products to local businesses.

    Strategic customer experience:

    A key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
    Create a differentiated customer experience design, tailored to target customer needs and optimize customer interactions with the brand, offerings, and touchpoints to consistently deliver and make continuous improvements to the design.
    Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

    Branch Operations:

    Ensures operations meet legislative and Sidian Bank policy requirements, including health and safety requirements, by monitoring systems, procedures, and workflows, and implementing corrective action.
    Responsible for all security procedures within the branch including opening procedures, camera surveillance and maintenance, video monitoring, robbery, and fire drill procedures.
    Ensures adequate cash levels to support operations.
    Ensures branch staff are adequately trained in KYC and AML and are adhering to the prudential guidelines.

    Leadership & People Management:

    With the support of Human Resources, is responsible for the Human Resource Management of the branch staff and consults with HR on clarity and interpretation of the HR policy.
    Contributes to the ability of staff to meet performance objectives by providing day-to-day supervision, training, and support and leading performance processes in accordance with Sidian policies and procedures.
    Responsible for identifying and developing career path opportunities for staff.
    Contributes to the development of staff by assisting with the interpretation and implementation of operational policies and procedures.
    Responsible for assigning tasks to staff, scheduling and monitoring work, and reviewing results for timeliness, accuracy, and quality.
    Contributes to the flow of staff communications, by conducting regular staff meetings – morning huddles and weekly progress meetings.
    Encourages staff to participate in internal and external training and development opportunities as these arise and in accordance with individualized development plans.
    Responsible for the presentation and service standards of retail staff to ensure a professional image is maintained with all clients.
    Ensures adherence to dress code, code of conduct, and HR policies and procedures and follows laid down grievance and disciplinary procedures to ensure a conducive work environment.
    Responsible for mentoring and coaching the retail team to enhance staff motivation, engagement and improve performance.

    KNOWLEDGE SKILLS AND EXPERIENCE:

    Sound knowledge of Retail Banking/SME products, services, and processes together with exposure in Retail Banking Branch Operations or Customer Service Delivery.
    Profound understanding of the retail market, key competitors and offerings as well as competitive edges to win quality customers.
    Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
    Strong leadership, marketing, sales, and management skills.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong managerial, planning, analytical, decision-making, lateral thinking, and project management skills.
    Demonstrate ability to develop and lead teams to achieve goals and have a strategic perspective
    University degree or above in a relevant business discipline e.g. Business Administration or Finance
    Professional qualification is an added advantage e.g. CPA, ACCA, AKIB
    At least 10 years experience in Retail Banking and/or Commercial Banking including a minimum of 5 years of proven and progressive management experience.

    Apply via :

    www.sidianbank.co.ke

  • Branch Manager, Machakos Branch

    Branch Manager, Machakos Branch

    Reports to: Head of Branches
    JOB PURPOSE:
    Ensuring overall Branch Management, Staff Management, Business Growth and Development, and Operational Excellence. This role also develops and implements business strategies to deliver performance and growth targets as well as maintain a good business environment.
    KEY RESPONSIBILITIES AND ACTIVITIES:

    Strategic input and planning:

    Contributes to the completion of the Sidian Bank Retail Operational plan by preparing and implementing a branch business plan that encompasses strategies for performance on branch growth objectives.
    Prepares the branch budget for approval and contributes to the overall control of expenditure by monitoring costs and reporting on performance against budget variations.

    Sales & Business Development:

    Full responsibility for all product lines and all sales and business development for the entire branch business.
    Develop business opportunities and monitor business activities in line with the Bank’s long-term strategic and annual business plans and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
    Develop and implement a branch turnaround strategy to ensure that at least the branch is profitable.
    Develop a focused relationship management system, which increases the branch’s ability to increase the flow of business and generate deposits, lending, and revenues from existing and new customers in line with the enterprise strategy.
    Enhance the appropriate controls and monitoring mechanisms for the development of high-quality lending.
    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines, and appropriate provisions of the Banking Act with respect to lending.
    Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
    Ensuring compliance to the Environmental Social Management (ESM) policy and procedure in day-to-day branch business.

    Strategic Marketing:

    Embed strategic marketing by focusing on how to develop competitive advantage into the changing marketplace and leveraging on the banks distinctive capabilities to drive value.
    Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders, and partners.  Build the Sidian Bank Brand to ensure that the bank is top of mind as an enterprise bank.
    Understand and provide clear direction to the branch based on a market analysis of local area consumer trends and competitor offerings.  Ensure that merchandising materials are displayed in accordance with guidelines.
    Brief staff on promotional and product launches; provide regular feedback on sales performance.
    Establish relationships with key clients or business influencers in the local area, including client entertainment within budget limits set by the business.
    Support product specialists and the sales team in marketing initiatives and other products to local businesses.

    Strategic customer experience:

    A key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
    Create a differentiated customer experience design, tailored to target customer needs and optimize customer interactions with the brand, offerings, and touchpoints to consistently deliver and make continuous improvements to the design.
    Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

    Branch Operations:

    Ensures operations meet legislative and Sidian Bank policy requirements, including health and safety requirements, by monitoring systems, procedures, and workflows, and implementing corrective action.
    Responsible for all security procedures within the branch including opening procedures, camera surveillance and maintenance, video monitoring, robbery, and fire drill procedures.
    Ensures adequate cash levels to support operations.
    Ensures branch staff are adequately trained in KYC and AML and are adhering to the prudential guidelines.

    Leadership & People Management:

    With the support of Human Resources, is responsible for the Human Resource Management of the branch staff and consults with HR on clarity and interpretation of the HR policy.
    Contributes to the ability of staff to meet performance objectives by providing day-to-day supervision, training, and support and leading performance processes in accordance with Sidian policies and procedures.
    Responsible for identifying and developing career path opportunities for staff.
    Contributes to the development of staff by assisting with the interpretation and implementation of operational policies and procedures.
    Responsible for assigning tasks to staff, scheduling and monitoring work, and reviewing results for timeliness, accuracy, and quality.
    Contributes to the flow of staff communications, by conducting regular staff meetings – morning huddles and weekly progress meetings.
    Encourages staff to participate in internal and external training and development opportunities as these arise and in accordance with individualized development plans.
    Responsible for the presentation and service standards of retail staff to ensure a professional image is maintained with all clients.
    Ensures adherence to dress code, code of conduct, and HR policies and procedures and follows laid down grievance and disciplinary procedures to ensure a conducive work environment.
    Responsible for mentoring and coaching the retail team to enhance staff motivation, engagement and improve performance.

    KNOWLEDGE SKILLS AND EXPERIENCE:

    Sound knowledge of Retail Banking/SME products, services, and processes together with exposure in Retail Banking Branch Operations or Customer Service Delivery.
    Profound understanding of the retail market, key competitors and offerings as well as competitive edges to win quality customers.
    Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
    Strong leadership, marketing, sales, and management skills.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong managerial, planning, analytical, decision-making, lateral thinking, and project management skills.
    Demonstrate ability to develop and lead teams to achieve goals and have a strategic perspective
    University degree or above in a relevant business discipline e.g. Business Administration or Finance
    Professional qualification is an added advantage e.g. CPA, ACCA, AKIB
    At least 10 years experience in Retail Banking and/or Commercial Banking including a minimum of 5 years of proven and progressive management experience.

    Apply via :

    www.sidianbank.co.ke