Website: Website https://www.sidianbank.co.ke/

Relationship Officer

JOB PURPOSE
Responsible for the effective management, control and marketing of the Banks Product portfolio within the branch, in line with the Bank’s policy, to ensure growth of the balance sheet and revenue.
KEY RESPONSIBILITIES AND ACTIVITIES
Strategic input and planning:

Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan that encompasses strategies for performance on branch growth objectives.
Prepares a personal action plan that contributes to the overall branch budget.

Sales & Business Development:

Full responsibility for all product lines and all sales and business development.
Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the branch remains competitive and promptly reacts to changing market conditions and customer needs.
Develop a focused relationship management approach, which increases the branch ability to increase the flow of business and generate deposits, lending and revenues from existing and new customers in line with the enterprise strategy.
Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to lending.
Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that the both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
Actively market and develop the banking products to existing and prospective clients to grow the wallet share.
Continuously conduct market research and competitor analysis to identify new business opportunities.
Manage relationships of key accounts while tapping on their share wallet through cross selling and upselling.
Business development through recruiting new key accounts while harnessing their value chains.
Maintain a comprehensive understanding of the customers’ business plans, financial projections and support requirements.

Strategic Marketing

Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders and partners.
Build the Sidian Bank Brand to ensure that the bank is top of mind as an enterprise bank.
Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
Support product specialists and the sales teams in marketing of initiatives and other products to local businesses.

Strategic customer experience

Key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

Branch Operations:

Support branch operations as assigned by the Branch Manager to manage leave and other emergency situations.

Compliance:

Contributes to the flow of staff communications, by attending regular staff meetings – morning huddles and weekly progress meetings.
Adherence to dress code, code of conduct and HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
Monitor and ensure compliance of facility covenants to ensure performance and profitability.
Provide regular call reports for all facilities to enhance our Monitoring & Evaluation.
Monitor service delivery to bank customers to ensure high levels of efficiency and effectiveness.
Ensure compliance with both internal and external regulatory requirements.
Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
Ensure implementation and compliance with operational policies and procedures, AML/CFT Policies.
Compliance to the Environmental Social Management (ESM) policy and procedure in day to day business.

DECISION MAKING AUTHORITY

Customer onboarding as per policy
Portfolio management as per policy
Credit appraisal and debt monitoring for accounts in PAR or NPL as per policy
KYC compliance as per policy

ACADEMIC BACKGROUND

University degree or above in a relevant business discipline e.g. business administration or finance

WORK EXPERIENCE

At least 3 years’ experience in retail banking and/or commercial banking including a minimum of 1 years sales experience.

SKILLS & COMPETENCIES

Sound knowledge of Retail Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery.
Profound understanding of retail market, key competitors and offerings as well as our competitive edges to win quality customers.
Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
Strong leadership, marketing, sales and management skills.
Highly effective communicator with excellent interpersonal and motivational skills.
Solid performance management and motivational skills.
Excellent relationship building and stakeholder management skills.
Strong managerial, planning, analytical, decision-making, lateral thinking and project management skills

PROFESSIONAL CERTIFICATION REQUIRED

Diploma in Banking – AKIB/ACCA/CPA (K)

Apply via :

sidianbank.co.ke

October 29, 2024
Check-Off Schemes Administrator

JOB PURPOSE
The purpose of the role is to implement business strategy for monitoring and growth of Consumer/Check Off Scheme /Consumer/Checkoff Loans Schemes customers by providing proactive management of all Schemes ensure that customers utilize the facilities, loan repayments are up to date, liaising with HR managers for Check off deductions and assisting in cross selling to ensure that customers utilize as many Sidian Bank products/channels as appropriate.
KEY RESPONSIBILITIES

Strategic input and planning
Sales & Business Development
Relationship Management
Product & process innovation
Risk Management
Monitoring & Reporting
Administration

MAIN ACTIVITIES
Strategic input and planning:

Contributes to the completion of the Sidian Bank Branch Banking Operational plan by preparing and implementing a schemes business plan that encompasses strategies for performance.
Prepares the schemes sector budget for approval and contributes to the overall control of expenditure by monitoring costs and reporting on performance against budget variations.

Sales & Business Development

Full responsibility for all product lines and all sales and business development for the schemes business.
Develop business opportunities and monitor Monitoring scheme loans/check off performance for each scheme on monthly basis with a view of increasing the utilization and minimizing default and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
Ensuring that Sidian Bank deductions for global check offs are adopted and following up on any that have not been adopted.
Deliver and collect confirmed customer loan applications that require employer sanction/confirmation.
Follow up on Scheme loan repayments/Check off/Salaries.
Gathering market intelligence on Scheme arrangements to maintain a competitive edge for the bank.
Ensuring compliance to the Environmental Social Management (ESM) policy and procedure in day to day branch business.

Relationship Management

Develop a focused relationship management plan, which increases the banks’ ability to increase the flow of scheme business and generate lending and revenues from existing and new customers in line with Branch Banking schemes strategy.
Address queries relating to account relationship e.g. collection of statements, disbursement schedules, disbursement cheques, clearance letters, sample signatures, offer letters, staff lists, and other day to day enquiries.
Be the main liaison contact person between the bank and employers in managing & on-boarding of scheme arrangements.
Supporting branches, liaising with employers for any verification where necessary to resolve issues with various departments as regards Schemes and personal loans administration. This is to ensure efficiency, excellent customer service and improved turnaround time on loans processing.

Product & Process Innovation

Increase product penetration for the customers under Schemes by reviewing their portfolios periodically to determine potential cross sell opportunities, deepen existing relations, solicit for new business and proactively recommend new products to the employers/customers.
Monitor market and competitor activities to identify opportunities for new customer acquisitions and enhanced Bank’s market share.
Position existing products and services in the market to grow Sidian Bank wallet share.

Risk Management

Ensure branches are compliant with both internal and external regulatory requirements as guided by Enterprise Risk Management.
Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
Ensure implementation and compliance with operational policies and procedures, AML/CFT Policy.
To ensure Bank policies and procedures are followed – Consistency in adherence to KYC & AML guidelines and application of established policies, processes and tools to achieve optimal efficiency, compliance and cost optimization.
Timely preparation and submission of all Performance monitoring reports and any other reports that may be required from time to time.
Monitoring of the facilities and accounts under the Schemes to ensure PAR is maintained at acceptable standards.

Monitoring and Reporting

Daily tracking of performance against commitments per branch and highlighting any variances by engaging the branches /supervisor towards contribution to meeting the Consumer/Check Off Scheme, SME & micro performance targets.
Preparation & Analysis of daily and weekly data/reports to assist Consumer/Check Off Scheme, SME & Micro in meeting the performance targets.
Ensuring branch issues are closed in a timely manner through active follow up within the service level agreement.
PAR monitoring and engaging branches on action plans on how to regularize accounts in arrears daily.
Perform all administrative functions relating to the branch banking business unit.
Monitoring the Schemes performance on regular and make necessary recommendations/follow ups as may be required.

Administration

Periodic review of MOU performance and making necessary recommendations to the credit committee.
Induction & Training of branches on all the Consumer/Check Off Scheme bank products and services.
Monitor Daily Performance reports for branches check off schemes.

ACADEMIC BACKGROUND

University degree with minimum of Second-Class Honors, lower Division

WORK EXPERIENCE

5 to 6 years’ banking experience in the areas of Sales & Marketing & Relationship.
Credit Risk Management & Branch Operations are added advantages
Understanding of the Banking & Financial environment

SKILLS & COMPETENCIES

Dynamic, analytical and self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times
Excellent selling skills – Strong networking skills, for both internal and external networks
Relationship Management skills with excellent presentation, communication and interpersonal skills
A passion for performance, team play and achievement in a competitive and dynamic environment
Hardworking, Strategically minded individual with excellent leadership, organizational, and planning skills
Commercial awareness and customer focus
Decision Making, People Management & Conflict resolution skills
Computer literacy (standard office computer applications)

Apply via :

sidianbank.co.ke

October 29, 2024
Project Manager

JOB PURPOSE
The candidate will be responsible for working closely with the project team members and leads to help deliver strategic organizational projects efficiently. The Project Manager will seek out, develop, and help implement strategic initiatives for improved efficiency and productivity and is tasked to streamline user requirements and deliver quality, on time and on budget projects.
KEY RESPONSIBILITIES:

Projects Management Office Annual Strategy formulation and execution
Undertaking project initiation activities by conducting feasibility study and enforcing proper business case formulation and sign offs.
Participate in business requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible.
Overseeing business requirements exercise and translating user needs into functional and system requirements.
Participate in interface & systems integration requirements analysis, validation and verification, ensuring that requirement statements are complete.
Elicit requirements using interviews, document analysis, surveys, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and requirements workshops.
Document the functional and non-functional requirements using use case, activity, process flows, data flow, and sequence diagrams and generate all the required documentations including Business Requirements Document (BRD) and Functional Specifications Document (FSD).
Document Interface & system integration requirements and specification and generate Interface Requirements Documents (IRD) and Interface Specifications Documents (ISD).
Manage requirements traceability information and track requirements status throughout the project
Management of vendors by developing scope of work and execution of contractual and Service Level Agreements.
Mobilization of project resources by defining roles and selection of team members.
Developing detailed project plan to monitor and track progress. ii) Project Delivery:
Managing changes to the project scope, project schedule and project costs.
Tracking of project performance to analyze the successful completion of short- and long-term goals.
Ensuring that quality projects are delivered on time, within scope and budget in compliance with regulatory requirements.
Tracking and Managing project risks by keeping a risk register and escalations where necessary.
Monitor and control the use of resources and funds against the original budget.
Process evaluation and optimization as part of project delivery.
Managing Training phase, UAT phase, issue resolution and smooth transition to production environment. Preparation of project handover and project close out documents after post Go live review.
UAT test scripts preparation and managing the execution process.
Keeping all stakeholders appraised of the project status by presenting highlight and status reports.
Driving project acceptance from stakeholders.
Identify training needed for all stakeholders to support project implementation.
As a team leader, create and sustain a dynamic environment that fosters development opportunities and motivates high performance among team members

MAIN ACTIVITIES:

Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with all stakeholders.
Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of status reports to all stakeholders.
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

DECISION MAKING AUTHORITY

Review scope of work and project initiation documents.
Review user requirements for completeness.
Review the impact and approve change requests during the project cycle.
Review the UAT pass rate as per the exit criteria for the project Go live.

ACADEMIC BACKGROUND
University degree in Computer Science / Information Technology/ Project Management related field with minimum of Second-Class Honors, Upper Division.
WORK EXPERIENCE

At least 5 years in a Projects Management Position or a related field.
3+ years of proven experience in an analytics and systems development capacity
Experience in business analysis or a related role.

SKILLS & COMPETENCIES

Exceptional analytical and conceptual thinking skills.
Excellent external and internal communication skills.
Aptitude for fostering positive relationships
Teamwork and leadership skills
Solid organizational skills
Strong working knowledge of Microsoft Office
Proven analytical abilities
Practical experience generating process documentation and reports
Strong working knowledge of relevant Microsoft applications, including Vision
Proven capabilities in project and user-testing management
Proven development of innovative and impactful systems solutions
Extensive experience with data visualization
Highly proficient technical writing capabilities

Apply via :

sidianbank.co.ke

October 29, 2024
AML & KYC Analyst

JOB PURPOSE
The purpose of the role is to perform AML/CFT compliance functions and reviewing KYC. Such functions include implementing the Bank’s AML/CFT compliance program, conducting investigations, analysis and responding to Money Laundering/ Terrorism Financing (ML/TF) cases, identifying points of compromise and potential loss.
KEY RESPONSIBILITIES AND ACTIVITIES

Transaction Monitoring and Reviews
Collaborative Partnerships
Strengthening Risk Management
Reporting

Transaction Monitoring and Reviews

Implement adequate AML and CTF controls to ensure that all possible areas of AML & CTF concerns are covered.
Perform regular reviews of all AML & CTF controls to assess effectiveness. This includes;

Sanction and Politically Exposed Person (PEP) screening program
Transaction monitoring program
Customer and Enhanced Due Diligence program
Suspicious Activity Reporting (SAR) management program
Adverse Media mentions review program
Investigative orders management program

Collaborative Partnerships

Assist in implementing a bank-wide AML program through risk awareness training program for all staff especially on identification and reporting of suspicious transactions.
Maintain detailed knowledge of current AML regulations and keep track of developments within the AML scope, sanctions, terrorist financing issues, including policies, procedures, regulations, industry best practice, criminal typologies and developing trends.
Maintain strong working relationship with internal stakeholders to ensure that compliance issues are regularly discussed and addressed

Strengthening Risk Management

Ensure that AML procedures and processes are in line with regulatory requirements.
Proactively identify gaps in the assigned reviews, assessments, projects and follow up on implementation of agreed mitigation controls.
Monitor and track closure of management actions from the compliance reviews, regulators’ and External auditors’ reports.

Reporting

Prepare weekly, monthly and quarterly reports on the state of AML program to the MLRO
Report control weaknesses or lapses to the manager in a timely manner, recommend mitigation controls or process and policy changes and follow up implementation of agreed actions.
Execution of instructions and any other duties from the Assistant Manager Compliance/ Senior Manager Compliance, as assigned from time to time.

DECISION MAKING AUTHORITY

Closure and escalation of alerts
Suspicious transaction to be reported
Appropriate documentation for use in Suspicious Activity or Transaction supporting documents
Transactions to be marked in the system as suspicious
Customers to be updated in the blacklist
Communications to business on awareness on issues and trends noted
Appropriate remediation action on implementing the banks AML/CFT program
Training requirements for the business
Compliance activities to be monitored
High-risk accounts to be reviewed

ACADEMIC BACKGROUND

Bachelor’s Degree in Business-related course or equivalent.
Anti-Money Laundering Certification

WORK EXPERIENCE

At least 2 years’ banking experience in AML in an Enterprise Risk Management function

SKILLS & COMPETENCIES

Knowledge of money laundering techniques and regulations
Knowledge of regulatory compliance requirements and risk management principles
Demonstrable analytical skills and Experience in working with Server Query Language (SQL) and analyzing large volumes of data
Good knowledge of payment services and operations
Good Organizing and planning skills
Good knowledge of payment services and operations
Results oriented, effective communicator and a team player eager to learn and share experiences
Proficiency in Microsoft Office Applications

PROFESSIONAL CERTIFICATION REQUIRED

Certification in a professional association such as the Association of Certified Anti-Money Laundering Specialists (ACAMS)

Apply via :

sidianbank.co.ke

October 29, 2024
Business Analyst Information Security Officer – Enterprise Risk Management

JOB PURPOSE
The candidate will be responsible for working closely with the project team members and leads to help deliver strategic organizational projects efficiently. The business analysts will seek out, develop, and help implement strategic initiatives for improved efficiency and productivity and is tasked to streamline user requirements and deliver quality, on time and on budget projects.
KEY RESPONSIBILTIES

Scope and facilitate process engineering projects / initiatives for assigned projects portfolio in conjunction with relevant stakeholders.
Ensure all projects are delivered on time, within scope and within budget.
Assist in the definition of project scope, project schedule and project costs using appropriate verification techniques.
Communicate to management on root cause issues causing conflict with the intended process execution and recommended solutions.
Participating in product development and implementation by analyzing data and financial requirements for new products, channel developments or new IT investments.
Manage Changes to project scope activities to drive framework adoption.
Support delivery of continuous organizational process re-engineering / change strategy across business units.
Monitor and train internal users on newly implemented systems to heighten awareness of new systems.
Establish and maintain relationships with third parties / vendors.
Provide regular progress reports to management and facilitation of stakeholder’s meetings and workshops.

MAIN ACTIVITIES

Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with all stakeholders.
Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of status reports to all stakeholders.
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

DECISION MAKING AUTHORITY

Review scope of work and project initiation documents.
Review user requirements for completeness.
Review the impact and approve change requests during the project cycle.
Review the UAT pass rate as per the exit criteria for the project Go live.

ACADEMIC BACKGROUND

University degree in Computer Science / Information Technology/ Project Management related field with minimum of Second-Class Honors, Upper Division.

WORK EXPERIENCE

At least 2 years in a Projects Management Position or a related field.
3+ years of proven experience in an analytics and systems development capacity
Experience in business analysis or a related role.

SKILLS & COMPETENCIES

Exceptional analytical and conceptual thinking skills.
Excellent external and internal communication skills.
Aptitude for fostering positive relationships
Teamwork and leadership skills
Solid organizational skills
Strong working knowledge of Microsoft Office
Proven analytical abilities
Practical experience generating process documentation and reports
Strong working knowledge of relevant Microsoft applications, including Visio
Proven capabilities in project and user-testing management
Proven development of innovative and impactful systems solutions
Extensive experience with data visualization
Highly proficient technical writing capabilities

PROFESSIONAL CERTIFICATION

Project Management professional (PMP/PRINCE II certification)

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Use the link(s) below to apply on company website.

Apply via :

October 29, 2024
Service Desk Analyst COB Assistant Officer, Core Banking & Channels Support

JOB PURPOSE
IT Service Desk function acts as a single point of contact between IT department and the business units for all incidents, service requests, change notifications, and any other necessary communications.
The Service Desk Analyst will report to the Client Services Manager – IT, and will work closely with other members of the IT department to support all end users (Head Office Staff and branch users).
KEY RESPONSIBILITIES
Incidents Management

Acts as a single point of contact between the IT department and the business units for all incidents, service requests, change notifications, and any other necessary communications.
Log all service desk interactions and document issue resolution using the ITSM system.
Identify and effectively prioritize situations requiring urgent attention.
Provide first-level support for all hardware and software issues logged by users.
Issue timely communication and status updates for critical and high incidents.

Problem Management

Escalate problems and continuously engage with the 2nd level and/or 3rd party support vendors to ensure timely resolution of all escalated system faults/bugs on the Business Systems.
resolution of all escalated system faults/bugs on the Business Systems.
Consistently monitor the status of all logged incidents and requests and escalate to a higher resolution level when service level agreements are in breach.
Advise and educate users on appropriate action.
Escalating recurring incidents to Problem Management where the PM team will conduct a root cause analysis and find an ultimate solution to the incident.

Service Desk Administration

Follow standard service desk procedures.
Install and support user applications such as Office 365, Windows Operating system, and Sidian Bank Applications
Maintain accurate inventory of all hardware and software resources and parts
Maintain excellent communication with all end-users and other members of the technology department
Work with IT suppliers as needed
Project work that involves first-level support for new systems.

System Reporting

Generation of various service desk reports in an accurate manner and distribution in an effective and timely manner.

ACADEMIC BACKGROUND

A Bachelor’s degree in Computer Science, Information Technology, or related field.

WORK EXPERIENCE

Minimum 2 years experience with 1 year in an IT service support, systems analyst or service management role within a large highly digitized organization managing mission-critical systems.

SKILLS & COMPETENCIES

Knowledge and experience in IT Service Desk practices
Able to work under pressure and meet deadlines.
Attention to detail.
Able to manage priorities and tasks and time efficiently and demonstrate a proactive approach to daily tasks.
Communication skills.

PROFESSIONAL CERTIFICATION

ITIL V3 Foundation

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Use the link(s) below to apply on company website.

Apply via :

October 29, 2024
Officer, Internal Audit

JOB PURPOSE
The purpose of the role is to perform objective, independent, and reliable assessments on the effectiveness of the Bank’s risk management activities, its compliance with applicable regulations, and its internal control-environment. Execution of audit duties in the planning, scheduling, coordinating, reviewing and reporting in line with professional auditing standards and bank audit requirements.
KEY RESPONSIBILTIES

Audit planning
Audit execution
Audit reporting
Monitoring and follow up

MAIN ACTIVITIES
Audit Planning

Plan and conduct risk-based & compliance audits in line with the work plan. Prepare engagement audit plans for individual assignments as per the work plan allocations.
Review and develop audit programs and testing procedures relevant to risk, compliance and audit objectives for audits allocated.
Assess and evaluate key processes as identified in the risk assessment during assignment planning.
Identify internal controls issues for key risk processes during planning to adequately test controls and processes.

Audit Execution

Perform audit procedures to verify the design and effectiveness of controls through testing and interacting with the relevant staff.
Ensure successful completion of assigned/planned audit engagements, from start to finish, inclusive of preplanning, fieldwork, and wrap-up activities.
Use audit project management tools to record and track an audit project progress.
Prepare of audit files for assignments allocated and ensure proper sign-off & filing of working papers.
Carry out spot checks on keys areas such as cash count etc.
Assess, evaluate and advise management on how to achieve statutory/ legal compliance;

Reporting

Prepare draft audit reports of key risks identified during execution and their respective root causes.
Discuss audit findings and recommendations with the directors and departmental heads; identify and communicate control issues noted, offering practical solutions relevant to business and related risks.
Prepare and submit timely, quality audit reports for review.
Assess, evaluate and advise management on how to achieve statutory/ legal compliance through specific and insightful recommendations.

Monitoring and Follow Up

Consistently monitor the progress of implementation of the agreed management action plans by way of tracking and follow-up audits and report on any gaps observed.
Develop and maintain productive client and staff relationships.
Conduct ad-hoc/ special investigations and reviews as requested by management or Board Audit & Risk Committee (BARC).
Undertake any other tasks as assigned by Internal Audit Manager from time to time.

ACADEMIC BACKGROUND

University degree in business preferably in accounting or finance from a recognized university

WORK EXPERIENCE

Minimum of 3 years of experience in auditing or a minimum of 5 years operations experience in a bank.

PROFESSIONAL CERTIFICATION

CPA and/or CIA and/or CISA

Apply via :

sidianbank.co.ke

October 29, 2024
Assistant, Finance & Operations – Bancassurance Intermediary Finance Assistant

JOB PURPOSE
The Job holder will be responsible for preparation of timely and accurate reconciliations; accounting and administrative tasks and safe keeping of records at the intermediary.
KEY RESPONSIBILTIES

Finance & Accounting
Bancassurance operations
Risk Management
Customer experience

MAIN ACTIVITIES
Finance & Accounting

Receipting of premiums received and allocating them to the relevant clients.
Generating of payment schedules to underwriters.
Updating of financial records and schedules on a daily basis, fact checks, and resolving discrepancies.
Participate in preparation of financial reports and assisting with year-end audits and other reviews by providing relevant schedules and documents.
Generate and share client statements.
Provide recommendations for improving procedures and systems for initiating corrective actions.

Operations

To maintain spreadsheets for monitoring and analyzing accounting data and preparing financial reports.
To assist in enforcing credit control and debt collection.
Maintain postdated cheque register and ensure banking of cheques held is done on the due date.
Maintain the DDA register and ensure reports are accurate where the DDA clears and Doesn’t clear.
Maintain a comprehensive filing system for all financial records and documents.
Manage day to day operations of the accounts department.
Correcting and modifying inaccurate files and records.

Risk and Compliance

Ensure compliance with both external and internal regulatory requirements and the approved Standard Operating Procedures (SOPs).
Assist in identifying risks facing the Agency and any remedial actions that can be undertaken to mitigate the risks.
Provide recommendations for improving procedures and systems for initiating corrective actions.

Customer Service

To communicate and liaise with clients, vendors and branches and assist in handling finance related communications
Ensure high end customer service and all queries are attended to as per the stipulated TAT & SLA.

DECISION MAKING AUTHORITY

The role is highly guided by Policies and Procedures;
Decision on work scheduling.

ACADEMIC BACKGROUND

University degree or above in a relevant business discipline e.g. business administration or finance.
Master’s degree will be an added advantage.

WORK EXPERIENCE

At least 2 years’ experience in banking.
At least 1 year in insurance, preferably in Bancassurance

SKILLS & COMPETENCIES

Effective communicator with excellent interpersonal and motivational skills;
Excellent customer service, client relationship management, communication, negotiation, problem solving and interpersonal skills;
Sense of judgement and common sense with both qualitative and quantitative tools to provide sound and comprehensive analysis/evaluation on complex credit applications;
Excellent with numbers and MS Excel proficiency.

PROFESSIONAL CERTIFICATION

Certified Public Accountant (CPA) – Minimum Section 2
Other accounting certifications will be an added advantage

HOW TO APPLY
Fill in the application form below or;
Send your application to jobs@sidianbank.co.ke

go to method of application »

Use the link(s) below to apply on company website. HOW TO APPLY

Apply via :

jobs@sidianbank.co.ke

October 29, 2024
Assistant, Finance & Operations – Bancassurance Intermediary Finance Assistant

JOB PURPOSE
The Job holder will be responsible for preparation of timely and accurate reconciliations; accounting and administrative tasks and safe keeping of records at the intermediary.
KEY RESPONSIBILTIES

Finance & Accounting
Bancassurance operations
Risk Management
Customer experience

MAIN ACTIVITIES
Finance & Accounting

Receipting of premiums received and allocating them to the relevant clients.
Generating of payment schedules to underwriters.
Updating of financial records and schedules on a daily basis, fact checks, and resolving discrepancies.
Participate in preparation of financial reports and assisting with year-end audits and other reviews by providing relevant schedules and documents.
Generate and share client statements.
Provide recommendations for improving procedures and systems for initiating corrective actions.

Operations

To maintain spreadsheets for monitoring and analyzing accounting data and preparing financial reports.
To assist in enforcing credit control and debt collection.
Maintain postdated cheque register and ensure banking of cheques held is done on the due date.
Maintain the DDA register and ensure reports are accurate where the DDA clears and Doesn’t clear.
Maintain a comprehensive filing system for all financial records and documents.
Manage day to day operations of the accounts department.
Correcting and modifying inaccurate files and records.

Risk and Compliance

Ensure compliance with both external and internal regulatory requirements and the approved Standard Operating Procedures (SOPs).
Assist in identifying risks facing the Agency and any remedial actions that can be undertaken to mitigate the risks.
Provide recommendations for improving procedures and systems for initiating corrective actions.

Customer Service

To communicate and liaise with clients, vendors and branches and assist in handling finance related communications
Ensure high end customer service and all queries are attended to as per the stipulated TAT & SLA.

DECISION MAKING AUTHORITY

The role is highly guided by Policies and Procedures;
Decision on work scheduling.

ACADEMIC BACKGROUND

University degree or above in a relevant business discipline e.g. business administration or finance.
Master’s degree will be an added advantage.

WORK EXPERIENCE

At least 2 years’ experience in banking.
At least 1 year in insurance, preferably in Bancassurance

SKILLS & COMPETENCIES

Effective communicator with excellent interpersonal and motivational skills;
Excellent customer service, client relationship management, communication, negotiation, problem solving and interpersonal skills;
Sense of judgement and common sense with both qualitative and quantitative tools to provide sound and comprehensive analysis/evaluation on complex credit applications;
Excellent with numbers and MS Excel proficiency.

PROFESSIONAL CERTIFICATION

Certified Public Accountant (CPA) – Minimum Section 2
Other accounting certifications will be an added advantage

HOW TO APPLY
Fill in the application form below or;
Send your application to jobs@sidianbank.co.ke

go to method of application »

Use the link(s) below to apply on company website. HOW TO APPLY

Apply via :

jobs@sidianbank.co.ke

October 28, 2024
Relationship Manager Branch Manager

JOB PURPOSE
Responsible for the effective management, control and marketing of the Bank’s Product portfolio within the branch, in line with the Bank’s policy, to ensure growth of the balance sheet and revenue.
KEY RESPONSIBILITIES AND ACTIVITIES
Strategic input and planning:

Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan that encompasses strategies for performance on branch growth objectives.
Prepares a personal action plan that contributes to the overall branch budget.

Sales & Business Development:

Full responsibility for all product lines and all sales and business development.
Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the branch remains competitive and promptly reacts to changing market conditions and customer needs.
Develop a focused relationship management approach, which increases the branch ability to increase the flow of business and generate deposits, lending and revenues from existing and new customers in line with the enterprise strategy.
Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to lending.
Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that the both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
Actively market and develop the banking products to existing and prospective clients to grow the wallet share.
Continuously conduct market research and competitor analysis to identify new business opportunities.
Manage relationships of key accounts while tapping on their share wallet through cross selling and upselling.
Business development through recruiting new key accounts while harnessing their value chains.
Maintain a comprehensive understanding of the customers’ business plans, financial projections and support requirements.

Strategic Marketing

Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders and partners.
Build the Sidian Bank Brand to ensure that the Bank is top of mind as an enterprise Bank.
Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
Support product specialists and the sales teams in marketing of initiatives and other products to local businesses.

Strategic Customer Experience

Key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

Branch Operations:

Support branch operations as assigned by the Branch Manager to manage leave and other emergency situations.

Compliance:

Contributes to the flow of staff communications, by attending regular staff meetings – morning huddles and weekly progress meetings.
Adherence to dress code, code of conduct and HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
Monitor and ensure compliance of facility covenants to ensure performance and profitability.
Provide regular call reports for all facilities to enhance our Monitoring & Evaluation.
Monitor service delivery to bank customers to ensure high levels of efficiency and effectiveness.
Ensure compliance with both internal and external regulatory requirements.
Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
Ensure implementation and compliance with operational policies and procedures, AML/CFT Policies.
Compliance to the Environmental Social Management (ESM) policy and procedure in day to day business.

KNOWLEDGE, SKILLS & EXPERIENCE

University degree or above in a relevant business discipline e.g. business administration or finance
Diploma in Banking – AKIB/ACCA/CPA (K) will be an added advantage
At least 6 years’ experience in retail banking and/or commercial banking including a minimum of 3 years sales experience.
Sound knowledge of Retail Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery.
Profound understanding of retail market, key competitors and offerings as well as our competitive edges to win quality customers.
Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
Strong leadership, marketing, sales and management skills.
Highly effective communicator with excellent interpersonal and motivational skills.
Solid performance management and motivational skills.
Excellent relationship building and stakeholder management skills.
Strong managerial, planning, analytical, decision-making, lateral thinking and project management skills

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

jobs@sidianbank.co.ke

October 28, 2024