Jobs Kenya

Website: Website https://www.sidianbank.co.ke/

  • MIS Analyst

    MIS Analyst

    JOB PURPOSE
    The role holder is responsible for managing data and information to ensure that value is obtained. He/ she will also be tasked with understanding the information required by the relevant / key stakeholders to manage the business efficiently and effectively as well as drive business performance and staff productivity.
    KEY RESPONSIBILTIES

    Participating in product development and implementation by analyzing data and financial requirements for new products, channel developments or new IT investments to assess the growth, performance, cost, analysis, revenue assurance and profitability. This involves preparation of ROI, IRR reports as well as developing financial models of investment projects undertaken by the bank.
    Design, develop, test, automate and launch new dashboards and reporting solutions across the bank.
    Undertake detailed analysis to identify cost saving opportunities across all areas in the bank as well as identify any income leakages and / or income enhancement opportunities and follow through to have them collected and / or implemented immediately.
    Carrying out project implementation working with various stakeholders e.g. Strategy and Transformation, Project Leads, Business Intelligence systems and Marketing & Staff campaigns.
    Creating, maintaining & analyzing focused management reports and dashboards to drive productivity both overall for the bank, business segments, branches as well as for individual employee performance measurement.
    Researching, communicating and presenting analytical findings for senior management to enable proactive business decisions and / or quick reaction to the changing business environment.
    Coordinating with business units to prepare annual plans in line with the main strategic plan.
    Monitoring of business performance and implementation progress against plan on an ongoing basis to identify problems and trends.
    Ensuring effective Business data governance. This includes data quality and data management surrounding the handling of business data as well as identifying process improvements to streamline data collection and report generation.
    Providing data driven analysis at Business processes, to bolster improvements in the client focus efficiency, accuracy and effectiveness of these processes.

    ACADEMIC BACKGROUND

    Graduate with a Business Degree and/or Statistics Degree

    WORK EXPERIENCE

    At least 2 years of relevant work experience

    SKILLS & COMPETENCIES

    Strong analytical skills
    Advanced MS Excel / VBA macros competencies
    Team Work – Commitment and ability to work with and in cross functional and virtual teams with Business Units, coupled with ability with straight talking.
    Ability to juggle priorities, multi-task and execute at speed individually and as part of a team.
    Has passion and drive to achieve results under difficult circumstances
    Pleasant and able to relate well in diverse social set ups and teams
    Upholds high standards of professionalism, integrity and respect for others
    Able to identify, motivate and develop others within the Bank
    Communicate effectively and can explain complex Business issues
    Knowledge of Python and SQL programming will be an added advantage
    Certification in data analysis will be an added advantage

    Apply via :

    sidianbank.co.ke

  • Senior Officer – Treasury Operations Marketing and Communications Manager

    Senior Officer – Treasury Operations Marketing and Communications Manager

    ​​​​​​JOB PURPOSE
    To ensure that all Treasury related transactions are captured, confirmed and settled accurately within the required time period with minimum risk and cost to the Bank, thereby providing a high Standard of Professionalism and Customer Service.
    KEY RESPONSIBILTIES
    Providing Excellent Customer Service.

    Adhering to telephone etiquette
    Following up on queries and adhering to laid down procedures in this respect
    Attending to queries within 48 hours
    Ensuring that work is processed timely and accurately
    Adhering to Customer requests
    Educating Customers in respect of products and services offered by Treasury Operations as and when required
    Taking ownership of complex, unresolved queries ensuring prompt resolution
    Ensuring that high standard of communication with the frontiers is maintained
    Liaison with various division within the Bank

    Preventing Losses by adhering to current procedures and implementing new effective procedures

    Ensuring accurate processing of all transactions
    Ensuring that all payments are processed on correct dates (Trade date and Value Date)
    Ensuring that all due diligent checks have been conducted with regards to compliance
    Ensuring that subordinate staff is continually updated on new types of transactions and fan outs
    Ensuring new customer beneficiary profiles are checked and released correctly
    Ensuring all entries to suspense accounts are reconciled and passed timely and accurately
    Minimizing risk by adhering to laid down procedures on terms of:
    Concession to Clients
    Special Instruction Clients
    Direct dealings
    STP Standards
    Responsible for the implementation and adoption within the Treasury Operations of all the compliance, Anti Money Laundering and Sanctions related requirements contained in the policies, procedures and processes. This will include, the consideration and approval of customers including those that require Enhanced Due Diligence for on-boarding and continued business

    Self-Development

    Identifying appropriate training needs and courses (internal/external) to attend in respect
    Conducting research and asking questions on unfamiliar in aspects of one’s job
    Up-skilling oneself regarding new procedures and knowledge of the Operations products and services.

    Business acumen-Monitoring Costs within the Section

    The successful reduction of unnecessary costs and thereby increase revenue of the Operation s as a whole on Personal telephone calls
    Stationery costs
    Overtime Costs
    Losses
    Recovery of all revenue in all TBO transactions

    MAIN ACTIVITIES

    Cost reductions that have positive effect in influencing achievement of the banks cost to income ratio
    Budgets that are in line with strategic objectives and submitted within budgetary deadlines
    Outsourcing of services and non-core processes
    Automation of existing manual processes
    Project proposals and implementation processes that are accepted an undertaken within projected timelines
    Ability to maintain a balance between all Operations support functions while adding value by building efficiencies
    Originality, structured and tactical approach in providing business support solutions

    Key Dimensions of the Job
    Routine.

    Implement and monitor routines to ensure optimal efficiency thereby containing losses

    Losses

    Ensure that losses are kept to minimum through strict adherence to policy and procedures

    Customer Service

    Provide excellent customer Service, ensuring timeous delivery of products and attention to queries in terms of laid down procedures and fraud detection

    Documentation

    Conduct due diligence checks in terms of laid down procedures and fraud detection

    Productivity

    To monitor the workflow to ensure that productivity is in line with set targets

    Revenue Recovery

    Ensure that revenue is tracked for the whole department

    ACADEMIC BACKGROUND

    University Degree in Business Management.
    Banking examination desirable

    WORK EXPERIENCE

    Minimum 5 years banking experience, 3 of which should be in treasury operations.

    SKILLS & COMPETENCIES

    Exposure to Banking is desirous
    Exposure to treasury operations desirable
    Analytical Skills
    Communication Skills

    PROFESSIONAL CERTIFICATION

    CPA Qualifications will be an added advantage.
    ACI Treasury Operations Certificate.

    Apply by: 19th Feb, 2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Manager Remedial Unit (Early Collection And Debt Recovery)

    Senior Manager Remedial Unit (Early Collection And Debt Recovery)

    The role of the position holder will be to lead the team responsible for management of Portfolio at Risk (PAR under Normal, Watch, Substandard, and Doubtful & Loss categories across all sectors of the Bank and strategizing for returning the accounts to performing status or exit. The role will mainly deal with processing loan workouts, rescheduling and rehabilitation, acceleration of repayments, enforcement and foreclosures, liquidation and administration of assets and collateral and implementation of various forms recovery strategies. In addition to this, to undertake any other duty as assigned by the departmental head.
    KEY RESPONSIBILITIES AND ACCOUNTABILITIES 

    To proactively lead the team to ensure efficient and effective credit portfolio remedial process through application of appropriate remedial procedures in line with the Bank’s credit policies and guidelines
    Ensure compliance to policies and procedures during remediation and follow up with Branches, Relationship managers and Credit Operations on remedial cases.
    Ensure that all credit files for cases in default are updated in time with recovery correspondences from clients and other stakeholders are well maintained as per the Bank’s credit policy and procedures.
    Liaise and provide support to business development and credit analysis teams by identifying pertinent market conditions and trends that may affect the bank’s loan portfolio.
    Review and recommend enhancements, including system enhancements, to improve current work flow/processes to minimize credit risks and increase efficiency.
    Monitor the performance of the team through quarterly performance reviews and ensure that staff are performing to expectation; identity and address areas of improvement.

    MAIN ACTIVITIES

    Organize and coordinate collection and recovery and work outs Initiatives, performance improvement plans and alternative recovery measures for complicated cases.
    Review and recommend reschedules, restructure credit facilities including repayment terms, as well as develop strategies and plans to better secure collateral, collect and monitor agreed repayments.
    Define and recommend appropriate loan workout strategies that reduce the Bank’s credit risk, minimize provisions and maximize return.
    Proactively engage with borrowers, other lenders, Facility Agents, and other departments in the Bank to obtain timely, relevant information and prepare written in depth analysis and loan workout strategies that protect the Bank and strengthen its credit risk profile.
    Closely interact with key stakeholders in the Bank including Business Departments, Credit Analysis and Approvals, and Credit Operations for the timely resolution of sub and non-performing loans.
    Ensure that non-performing loans are properly risk rated and that relevant Loan Remediation reports are prepared on time.
    Ensure that comprehensive and up-to-date information, including customer credit information, correspondences, minutes, workout documentation, and such other relevant information is securely maintained and filed for all facilities in the Loan Remediation portfolio.
    Attend and actively contribute to the relevant committees of the Bank including; Management Credit Committee, Recovery Credit Committee, and Weekly Remedial Review meeting from time to time as may be guided.
    Ensure that the Loan Remediation Unit has comprehensive and updated guidelines, policies and operating procedures that guide the operations of the unit in line with best practice
    Provide awareness and guidance to all stakeholders in the Bank with respect to Loan remediation policies, practices, and standards.
    Develop reporting systems to manage, monitor and report activities related to the Loan Remediation portfolio.
    Provide accurate and timely Loan Remediation reports to the Senior Management and other stakeholders highlighting portfolio performance/movement and high-risk loan accounts with recommendations for execution.
    Support capacity building of Branches through continuous training, assessment and guidance on remediation and recovery practices to improve the quality of the loan book.
    Timely follow-up with Legal and other external stakeholders such as auctioneers, external layers with the regulation of Legal department.
    Contribute to the joint compliance effort with Internal Audit and the Compliance Office Plan and coordinate the Remedial portfolio review meetings to be held on a weekly basis.
    Encourage the identification of opportunities for remedial process improvement and key country trends that would impact the Credit Risk function in line with Bank’s recovery and collections strategy.
    Review the Panel of service providers while adhering to the Bank guidelines
    Undertake all such other duties and responsibilities as may be assigned from time to time.

    Customer Service

    Minimizing customer complaints and ensure all customer complaints are closed as per the SLA.
    Exceed external and internal Customer Expectation

    Compliance & Policy Implementation:    

    To ensure full compliance with audit and regulatory requirements
    Aim to achieve a SATISFACTORY rating
    Ensure 70% resolution of internal audit report issues.

    ACADEMIC BACKGROUND

    Bachelor’s Degree in Business studies or Economics
    Master’s Degree will be an added advantage

    WORK EXPERIENCE

    Minimum of 5 years’ experience Remedial/ debt collection and recovery.
    Exposure to and experience in Banking / Financial institution related legal and collections matters is a valuable benefit. Application of knowledge, experience and sound judgement in formulating solutions to rehabilitate through the application of various collection tactics, or via the institution of legal proceedings.
    Experience in managing a Collections and recovery department with the ability to manage and lead staff effectively to achieve the required results. Experienced in the understanding of credit risk assessment procedures to determine the best route of actions to be applied – both as it relates to unsecured and secured lending products.

    SKILLS & COMPETENCIES
    Technical Competencies

    Analytical and structuring
    Action orientation
    Stakeholder engagement
    Commercial awareness
    Risk management

    Behavioral Competencies

    Planning and Organizing
    Decisiveness
    Interpersonal skills
    Negotiation and influencing
    Communication and presentation

    Apply via :

    sidianbank.co.ke

  • Marketing & Communication Manager Senior Officer Portfolio Monitoring

    Marketing & Communication Manager Senior Officer Portfolio Monitoring

    Responsible for ensuring proper planning and implementation of marketing strategy and implementation of marketing activities to drive business growth and create brand awareness and build Brand Equity. Support the Bank in Business Development through insightful marketing strategy, using marketing tools such as research, marketing communications, advertising and public relations.
    To manage overall end to end customer experience within the Bank through all channels using well defined standards and processes. The role will drive customer experience function by formulating the Bank’s Customer experience strategy and managing the interactions between the Customer and the Bank throughout the Customer lifecycle as well as optimizing interactions from the customer’s view point to facilitate loyalty.
    KEY RESPONSIBILTIES AND ACTIVITIES
    Customer Experience

    To lead and drive a service culture in all aspects of service quality and operational excellence, so as to align behaviors with service excellence objectives.
    Developing and managing relationships with key internal and external stakeholders including Regulators, IT vendors and operations to achieve customer experience objectives or correct customer experience failures.
    Developing analytics and framework for governance and business reviews, making proposals for enhancing customer experience.
    Lead and support business strategies that build awareness, employee engagement, and create an environment that recognizes and reinforces appropriate behavior towards customers.
    Create strategic alignment for Customer Experience KPIs, build and enhance a means of benchmarking service quality the competition and other service leaders and ownership throughout the organization.
    Driving challenging quantitative and qualitative analyses of customer feedback, journeys and pain points using leading research practices and analytics procedures.
    Develop and implement processes which enable the sharing and adapting of best practices for improving customer experience across the organization
    Participate in development of training and coaching routines to ensure employees have skills necessary to deliver a superior customer experience.
    Represent the Voice of the Customer in discussion of initiatives.

    Marketing

    Responsible for planning, development, and implementation of all of the Bank marketing strategies, corporate communications and public relations activities, both external and internal
    Define the Sidian Bank brand and develop a powerful affinity brand in consumer minds
    Develop & implement marketing strategy-led plans in line with the business strategy and ensure smooth execution to meet set brand & financial metrics within approved budgets
    Oversee the Bank’s digital marketing efforts and management of digital assets including supervision of assets – websites, apps, social media as well as drive content strategy development & rollout to deliver highly engaged communities
    Develop a deep understanding of client preferences and trends, based on research – customer satisfaction surveys, mystery shopping and focus groups
    Develop and implement strategies to strengthen the brand of Sidian Bank by positioning the Bank in relation to all key stakeholders.
    Act as the Bank’s representative with the media, coordinate media interest in the Bank and ensure regular contact with target media and appropriate response to media requests.
    Drive a strong Public relations and Citizenship strategy.
    Carry out market research, competitor and customer surveys, develop and maintain market/competitor intelligence through gathering and analyzing market information.
    Develop structure for harnessing ideas from the bank staff and customers with a view of creating a pipeline of new innovative products & services for the Bank.
    Define marketing resource requirement and ensure proper allocation across the marketing mix elements and priorities.
    Effectively inspire, teach, coach and develop the Marketing & Communications Team.

    DECISION MAKING AUTHORITY

    Policies and Procedures for Marketing and Customer Experience across the Bank
    Set Service standards and Service Level Agreements across the Bank
    Complaints management internally, and reporting to regulatory authorities
    Approval of communication both internal and external
    Managing Communication to Media
    Selection of Service providers for Marketing and Customer Experience – with approval from Senior Management

    ACADEMIC BACKGROUND

    University degree or equivalent degree in Business Administration, Marketing, Public Relations or related field
    An MBA will be an added advantage

    WORK EXPERIENCE

    Minimum of 5 years’ experience in management within Business or Operations function with a marketing and customer facing bias.

    SKILLS & COMPETENCIES

    Experience leading change and inspiring teams with an exciting future vision
    Be able to communicate and motivate, have good PR/interpersonal skills, have outstanding reporting skills, understand the principles of sales and marketing including market targeting, market mix and cost effectiveness.

    PROFESSIONAL CERTIFICATION

    Appropriate marketing and/or service quality certification will be an added advantage

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Risk Officer

    Risk Officer

    To ensure that the overall risk management framework is continually improved and effective, with an aim of ensuring that the Bank operates within its risk appetite to ensure low risk profile.
    KEY RESPONSIBILTIES  
    Operational Risk Management:

    Assist in development of operational risk mitigation strategies for the bank’s critical risks and for monitoring the risks
    Support process owners and risk champions with identification of key risk indicators in their respective functions aimed at mitigating those risks
    Continuously conduct operational risk and business continuity assessment, which involves developing BIA for units, call tree, BCP testing and training
    Assist in development and communication of operational risk management tools including RCSA and incident reporting

    Financial Risk Management

    Conducting regular CAMEL rating analysis on banks performance
    Assist in regular updating of the bank’s capital adequacy document (ICAAP).
    Conduct risk review of new products

    Strategy

    Design and implement overall operational risk management and business continuity process for the bank.
    Conduct risk audits of policy and compliance to standards, processes and procedures.
    Assist in review of existing policies and procedures.

    ACADEMIC BACKGROUND

    University degree in a relevant business discipline e.g. business administration or finance

    WORK EXPERIENCE

    At least 3 years’ experience in the financial sector.

    SKILLS & COMPETENCIES

    Sound understanding of operational risk management
    Sound understanding of operational risk management
    Ability to understand and interpret financial information and principles
    Proficient in excel
    Thorough understanding of CBK regulatory framework and Anti Money Laundering regulations
    Good analytical skills
    Good Organizing and planning skills
    Highly effective communicator with excellent interpersonal and motivational skills

    PROFESSIONAL CERTIFICATION

    Risk management certification is desirable.

    Apply via :

    sidianbank.co.ke

  • Officer – Portfolio Monitoring

    Officer – Portfolio Monitoring

    To provide Portfolio management support to the bank in compliance with the bank’s credit policy and the regulator’s prudential guidelines. Analysis of the banks credit portfolio and preparation of daily and Monthly management dashboard, Statutory reports and advising the management of early warning signs.
    KEY RESPONSIBILTIES

    Portfolio analysis and monitoring
    Statutory Compliance
    Customer experience

    MAIN ACTIVITIES
    Portfolio Management

    Ensure timely preparation and submission of management reports i.e. Daily portfolio reports, monthly reports
    Timely preparation and submission of credit performance report i.e. Weekly and monthly credit related performance both individual performance reports and departmental performance.
    Ensure timely preparation and submission of CBK statutory reports both monthly and quarterly reports
    Ensure timely preparation and submission of reports to financial partners DFIs both monthly and quarterly reports
    Ensure risk classification is consistent with the stipulations of the bank’s credit policy and CBK prudential guidelines and action is taken on those accounts that are showing signs of deterioration.
    Ensure timely preparation and submission of CBK provisions in line with prudential guideline (PG)
    Ensure timely preparation and submission of IFRS 9   provisions in line with IFRS reporting standard and guideline
    Ensure timely preparation and updating of IFRS 9   model and LGDS & PDs in line with the IFRS guideline
    Review of sector exposures to ensure compliance to set banks limits by ensuring optimal profitability of the bank.
    Undertake daily and monthly update of CRB data in line with the CRB regulations
    Ensure all insider lending and top borrower’s documentation are in place and up to date.
    Coordinating all audit reviews being undertaken in credit department both internal and external
    Ensure that the data keyed in the system on all aspects of credit facilities is valid and correctly done to avoid income leakage and future litigation. i.e Interest rates, loan tenors and facility collaterals
    Ensure timely filing of all reports and documents relating to credit related transactions.
    Identify and report any system and application shortcomings in supporting the loan products both CQ and T24
    Ensure compliance with internal and statutory policies.

    Risk & Compliance

    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to mobile lending.
    Comply with the banks Anti Money Laundering (AML) & Combating the Financing of Terrorism (CFT) policy as defined by CBK prudential guideline
    Ensure that confidentiality and integrity of the Bank’s information is maintained at all times in line with cyber security and information security guidelines
    Ensuring adherence to the policies as defined in the IT security policy considering the disciplinary process that follows any violation
    Ensure responsibility for using personal data by following the data protection principles under the data protection act and make sure the information is used fairly, lawfully and transparently and used for specified, explicit purposes.
    Ensure compliance with all banks policies, procedures and all statutory requirements.
    Ensure proper systems/documentations are in place to effectively manage AML/CFT risks and strict compliance with the Banking laws, the prudential guidelines and regulations issued by CBK, and other legal guidelines that may be issued by the government or other industry stakeholders, from time to time.

    ACADEMIC BACKGROUND
    University Degree:

    Bachelor of Science in Actuarial Science
    Bachelor of Science in Statistics/Mathematics
    Bachelor of commerce (Finance or Accounting) or other relevant Business Degree

    WORK EXPERIENCE

    2 years’ experience in banking operations, with sound exposure to credit or lending and Credit monitoring.
    Professional Banking qualification (ACIB) or Credit Administration/Credit Monitoring will be an added advantage
    Proven track record of consistently exceeding set targets.
    Versatility, flexibility, passion and commitment to quality service delivery.
    Good understanding of SIDIAN Credit risk policy.

    SKILLS & COMPETENCIES

    High level of integrity with proven work record
    Experience in Ms Office packages especially Excel for analysis and reconciliation.
    Good understanding of CBK regulatory framework and IFRS 9 financial standards.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong planning, analytical, decision-making, lateral thinking and project management skills.

    Apply via :

    sidianbank.co.ke

  • Officer, Loans Processing Relationship Manager – Digital & Transaction Banking Senior Manager – Information Technology Senior Officer – Digital Channels Support Officer – Early Collections

    Officer, Loans Processing Relationship Manager – Digital & Transaction Banking Senior Manager – Information Technology Senior Officer – Digital Channels Support Officer – Early Collections

    JOB PURPOSE
    The role is responsible for loan processing, verification, documentations and maintenance of approved loan facilities in the core banking system in line with the bank policies and procedures in a prompt, efficient and effective manner.
    KEY RESPONSIBILITIES

    Loans processing as per SLA & TAT
    AA Loan Reconciliation
    Record Management
    Risk & Compliance 

    MAIN ACTIVITIES:
     Loans Processing as per SLA & TAT

    Prompt and efficient processing of all loan products disbursement facilities in T24 core banking system.
    Processing of RTGS instruction as per the credit checklist and credit approval on loan disbursed amount.
    Loan termination, liquidation and pay offs of loan related facilities in core banking in respect to customers instructions and credit approval.
    Ensure marking of Limits/Overdraft and maintenance in core banking systems as per credit approvals and customers request.
    Posting of refunds/recoups in t24 core banking system as per customers instructions and credit approval and collecting commissions as per the bank policy.
    Posting reversal on mis post as per branch request or customer request instructions.
    Processing of loan write offs and write back in core banking system as per board and credit approvals against loan provisions in GL.
    Posting of collateral refund as per credit approvals and customers’ requests.
    Loan amendments on repayment dates, interest rate and modification of terms as per credit approvals.
    Manual loan recovery as per the request both from branch and credit requests to reduce PAR.
    Restructuring of Non-performing loans in t24 core banking systems as per credit approvals/board approval.
    Timely processing of Contractual Savings Standing Orders as required during loan booking to increase cash collateral Lien amount intended as security for the loan.
    Ensure full capacity utilization of application right processes/procedure, ensuring accuracy and compliance/and verification of supporting documentation for loan related application to Prevent income leakage by ensuring recovery of all commissions on loans facilities, overdraft, Trade loans, and recoups/refunds.
    Handle customer complaints and take appropriate action to resolve them. Assist to answer all loan queries and customer phone calls. Resolve all issues and maintain knowledge on all loan servicing procedures. Manage all communication with internal departments to facilitate all loan processes credit department.
    Compliance to the bank’s policies and procedures.
    Prompt and efficient response to branch queries raised through email within 24 hours to meet customers timelines and customers’ needs as per the bank policy.
    Keenly reviewing, verification and approvals of documents in credit quest before any disbursement is done for proper/correct processes to avoid error/loss of bank funds.
    Accurate filing of all loan related facilities, recoups/refunds, Loan disbursements, overdrafts, cash collateral, amendments and other client instructions as effected in the unit for future reference and ease retrieval when need arises.

    AA Loan Reconciliation:

    Reconciliation of Disputed loan schedules and loan deductions in core banking system to ascertain true position as per documentation verses T24 system.
    Ensure proper reconciliations of interest collected upfront and commissions collected on all related loan facilities.

     Record Management

    Provision of loan processed reports for ease of tick back both physical and system entries.
    Daily loan tick back of all processed loan application form with the system entries/transactions for submission to registry for archiving.

    Risk & Compliance

    Comply with the banks Anti Money Laundering (AML ) & Combating the Financing of Terrorism (CFT) policy as defined by CBK prudential guideline.
    This role is regarded as the first line of defense, it has a primary responsibility for identifying, measuring, monitoring and controlling risks within their area of accountability. They are required to establish effective governance, risk and control framework for their business unit to ensure they are compliant with Sidian Bank’s risk policy requirements, to maintain appropriate risk management skills, methodology, frameworks and solutions. In addition, ensure they are operating within the risk appetite boundaries set and approved by the board.
    Ensure that the bank does not transact business with persons whose names match those on the sanctions lists in the Finance day to day business.
    Ensure that confidentiality and integrity of the Bank’s information is maintained at all times in line with cyber security and information security guidelines.
    Ensuring adherence to the policies as defined in the IT security policy considering the disciplinary process that follows any violation.
    Ensure responsibility for using personal data by following the data protection principles under the data protection act and make sure the information is used fairly, lawfully and transparently and used for specified, explicit purposes.
    Ensure compliance with all banks policies, procedures and all statutory requirements.

    ACADEMIC BACKGROUND

    University Degree in Bachelor of commerce (Finance or Accounting) or other relevant Business Degree.

    WORK EXPERIENCE

    At least three (3) years banking experience.
    Experience in: AA loan related knowledge, Credit disbursement and AA reconciliation related issues
    Prior experience in using T24 core banking system and well versed in T24 processes and procedures.

    SKILLS & COMPETENCIES

    Practical experience in use of relevant MS office applications, especially Excel, Word and PowerPoint.
    Possess thorough knowledge of banking products and services and also a wider understanding of the general banking universe/Industry.
    Good communication and engagement skills.
    Practical experience and understanding in use of Credit Quest (CQ).

    PROFESSIONAL CERTIFICATION

    Professional Banking qualification (AKIB) is an added advantage.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Project Manager

    Project Manager

    JOB PURPOSE
    The candidate will be responsible for working closely with the project team members and leads to help deliver strategic organizational projects efficiently. The Project Manager will seek out, develop, and help implement strategic initiatives for improved efficiency and productivity and is tasked to streamline user requirements and deliver quality, on time and on budget projects.
    KEY RESPONSIBILITIES:

    Projects Management Office Annual Strategy formulation and execution
    Undertaking project initiation activities by conducting feasibility study and enforcing proper business case formulation and sign offs.
    Participate in business requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible.
    Overseeing business requirements exercise and translating user needs into functional and system requirements.
    Participate in interface & systems integration requirements analysis, validation and verification, ensuring that requirement statements are complete.
    Elicit requirements using interviews, document analysis, surveys, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and requirements workshops.
    Document the functional and non-functional requirements using use case, activity, process flows, data flow, and sequence diagrams and generate all the required documentations including Business Requirements Document (BRD) and Functional Specifications Document (FSD).
    Document Interface & system integration requirements and specification and generate Interface Requirements Documents (IRD) and Interface Specifications Documents (ISD).
    Manage requirements traceability information and track requirements status throughout the project
    Management of vendors by developing scope of work and execution of contractual and Service Level Agreements.
    Mobilization of project resources by defining roles and selection of team members.
    Developing detailed project plan to monitor and track progress. ii) Project Delivery:
    Managing changes to the project scope, project schedule and project costs.
    Tracking of project performance to analyze the successful completion of short- and long-term goals.
    Ensuring that quality projects are delivered on time, within scope and budget in compliance with regulatory requirements.
    Tracking and Managing project risks by keeping a risk register and escalations where necessary.
    Monitor and control the use of resources and funds against the original budget.
    Process evaluation and optimization as part of project delivery.
    Managing Training phase, UAT phase, issue resolution and smooth transition to production environment. Preparation of project handover and project close out documents after post Go live review.
    UAT test scripts preparation and managing the execution process.
    Keeping all stakeholders appraised of the project status by presenting highlight and status reports.
    Driving project acceptance from stakeholders.
    Identify training needed for all stakeholders to support project implementation.
    As a team leader, create and sustain a dynamic environment that fosters development opportunities and motivates high performance among team members

    MAIN ACTIVITIES:

    Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with all stakeholders.
    Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of status reports to all stakeholders.
    Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
    Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
    Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

    DECISION MAKING AUTHORITY

     Review scope of work and project initiation documents.
    Review user requirements for completeness.
    Review the impact and approve change requests during the project cycle.
    Review the UAT pass rate as per the exit criteria for the project Go live.

    ACADEMIC BACKGROUND

     University degree in Computer Science / Information Technology/ Project Management related field with minimum of Second-Class Honors, Upper Division.

    WORK EXPERIENCE 

    At least 5 years in a Projects Management Position or a related field.
    3+ years of proven experience in an analytics and systems development capacity
    Experience in business analysis or a related role.

    SKILLS & COMPETENCIES 

    Exceptional analytical and conceptual thinking skills.
    Excellent external and internal communication skills.
    Aptitude for fostering positive relationships
    Teamwork and leadership skills
    Solid organizational skills
    Strong working knowledge of Microsoft Office
    Proven analytical abilities
    Practical experience generating process documentation and reports
    Strong working knowledge of relevant Microsoft applications, including Vision
    Proven capabilities in project and user-testing management
    Proven development of innovative and impactful systems solutions
    Extensive experience with data visualization
    Highly proficient technical writing capabilities

    Apply via :

    sidianbank.co.ke

  • Manager – Enterprise Risk Manager Compliance Branch Manager

    Manager – Enterprise Risk Manager Compliance Branch Manager

    To ensure that the overall risk management framework is continually improved and effective, with an aim of ensuring that the Bank operates within its risk appetite to ensure low risk profile.
    KEY RESPONSIBILITIES AND ACTIVITIES
    Enterprise Risk Management

    Ensure a review of the Risk Appetite Statement annually with updates, when necessary.
    Conduct reviews for new products, partnerships, systems, processes, channels and services, internal policies and procedures and make recommendations for enhancement of controls and risk mitigation as appropriate.
    Design and Implement risk management policies and strategies which comply with legal and regulatory provisions, best practices and specific to bank operations.
    Formulating and ensuring that bank’s ERM policies are up to date.
    Maintain an up-to-date Bank policy log.
    Perform regular stress tests on the risks affecting the bank.
    Monitoring and review of operational Risk reports (KRIs, RCSA, ORSA & Risk Registers) across the various support and business units of the Bank and ensure that the tools are effectively utilised by the Business and communicating gaps identified to the relevant Units/Branches for control enhancement.
    Monitoring of Reputational Risk factors identified from time to time.
    Review and regularly update the Bank’s risk register.
    Support process owners and risk champions with identification of key risk indicators in their respective functions aimed at mitigating those risks.
    Review Risk Event Reports by staff and respond to or escalate recognised and potential risk issues to the appropriate persons as soon as they are discovered.
    Carry out snap checks in line with the Risk Management work plan, or as required based on the risk environment;
    Assist the Head Enterprise Risk Management in entrenching and reinforcing of bank-wide risk awareness culture.
    Assist the Head Enterprise Risk Management of the institution and sustenance of the risk champions program.

     Credit Risk Management

    Prepare monthly updates on the current and emerging risk exposures within the bank’s own portfolio and across the market.
    Review and ensure sufficiency of risk management policies and governance guidelines that will be relied on for the management of risks.
    Conduct Credit portfolio analysis including concentration risk, performance analysis and stress testing.
    Continuous update of the Risk registers on Credit Risk.
    Assist Management in defining and propose revisions of risk appetites for Credit Risk.
    Ensure monthly collation of data on the KRIs for credit Risk.
    Recommend improvement in credit appetite, process, procedures and policy as a result of risks identified from the monthly monitoring of KRIs.
    Conduct ad-hoc credit risk analysis and investigations.
    Preparation of risk self-assessment checklists.
    Champion resolution of issues raised on self-assessments on credit risk.
    Review, compilation of the self-assessment checklists and preparation of action points.
    Follow up for closure of issues raised from the assessments with Management /various HODs.

    Market and Financial Risk Management

    Daily review of market risk to ensure adherence to set limits and Bank’s appetite.
    Weekly Review of counterparty deals to ensure they are within approved limits.
    Conduct Interest Rate and Foreign Exchange Scenario Analysis and other IRR assessments to include VAR AND Bond valuation.
    Conduct regular CAMEL rating analysis on banks performance.
    Review and update the Bank’s ICAAP annually or as required by the Central Bank of Kenya (CBK).

    Reporting

    Reports on operational losses, fines, penalties and business disruptions.
    Internal reports for management and board used to monitor the various risk exposures faced by the Bank.
    Regular reports that monitor the various risk exposures faced by the Bank, including the open items report, loss data report, insurance claims, Market Risk Limits Monitoring report, shortages and overages, customer complaints, cash limits monitoring report, counterparty limits report, business impact analysis reports, ORSA/ RCSA reports and KRIs.

    KNOWLEDGE, SKILLS & EXPERIENCE

    University degree or above in a relevant business discipline e.g. Banking, Commerce, Business or Finance
    Over 5 years’ experience in the financial sector
    Relevant Certification in Risk, FRM will be an added advantage
    Highly effective communicator with excellent interpersonal and motivational skills.
    Good understanding of CBK Prudential Guidelines, CBK Risk Management Guidelines and reasonable knowledge of Basel II regulation, regulatory capital requirements, as well as other legal and compliance requirements.
    Sound understanding of enterprise risk management
    Ability to understand and interpret financial information and principles
    Proficient in excel
    Thorough understanding of CBK regulatory framework and Anti Money Laundering regulations
    Good analytical skills
    Good Organizing and planning skills
    Good business acumen

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    Use the link(s) below to apply on company website.  

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  • Head – Information Technology Senior Relationship Officer – Business Development Relationship Manager

    Head – Information Technology Senior Relationship Officer – Business Development Relationship Manager

    The job is responsible for managing the Information and Communication Technology division of the Bank which covers the business operations & management system, office automation system, network infrastructure, and telecommunication facilities. Effective capacity planning, maintenance and operations management to ensure optimum uptime and business continuity are critical. The job includes disaster recover planning and management also for the purposes of business continuity.
    Leadership:

    Provide expert strategic knowledge and inspirational leadership, training and coaching to the IT staff for whom you are responsible and overall management responsibility for all IT teams.
    Maintains a professional and technical IT staff complement capable of meeting current and future needs.

    IT Strategy

    Provide expert knowledge, experience and an innovative approach to support and develop the IT strategy ensuring it is continually appraised and updated to reflect the IT requirements to support the strategy of Sidian Bank.
    Decision maker providing strategic and professional leadership on IT projects and development.
    To be responsible for the operational, strategic planning and provision of resource for the delivery of projects and support across the organization.
    Executes a governance process to provide corporate executive leadership with visibility into program performance and decision-making ability

    IT Risk and Security

    Ensure that the right controls in place and the right tools to mitigate cybersecurity risk
    Participate in corporate Governance, Risk Management and Regulatory Compliance efforts

    IT Service Delivery

    Delivery of projects, both technical and applications, on time and on budget in line with business requirements.
    Negotiation of prices and achieving best values on IT purchases.
    Manage tender processes in relation to IT hardware, networks and security, telephony, printer hardware and service together with software solutions.
    Plans, schedules, and directs the development, production, and administrative processing of the Bank’s IT operations.
    Participates in technical projects, such as writing equipment specifications or developing computer programs for specified applications.
    Ensures rapid, accurate, and efficient processing of the Bank’s workload by use of efficient information systems.
    Builds systems capability that reflects the highest state of technical sophistication consistent with the Bank’s needs and budget.
    Ensures security of the Bank’s information systems.
    Recommends insights that contribute to overall Bank strategic management.
    Ensures the Bank makes maximum use of the general system by providing for the education and training of the principal users.
    Interprets IT policies, purposes, and objectives to Bank staff.
    Prepares progress reports to inform management of project status and deviation, if any, from set objectives.
    Keeps current on new developments in information technology, and plans for future upgrades and Bank changes.
    Prepares proposals and solicits sale of systems analysis, programming, and computer services to contracted firms.
    Participates in technical projects, such as writing equipment specifications or developing computer programs for specified applications.
    Keep pace with legislation to ensure compliance in all areas including Data Protection.
    Partner with business functions to identify new opportunities including process and/or value chain analysis, business service model, business canvas, process and solution enablement plan.

    ACADEMIC BACKGROUND

    Bachelor’s degree in Information Technology, Computer Science, Information Systems or related fields.

    WORK EXPERIENCE

    10+ years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects.
    Minimum of 5 years of senior leadership experience managing Information Technology departments or organizations, preferably in a Banking Industry.

    SKILLS & COMPETENCIES

    Expert understanding of T24 Core Banking system and at least 5 years in a T24 management role.
    Knowledge of change management processes.
    Knowledge of Office business applications.
    Significant knowledge and experience of strategic planning, implementing and managing large scale complex IT.
    Background in software development, experience of managing technical and development teams is desirable.
    Working knowledge of Prince II/ project management.
    Technically strong and analytical, with highly developed IT skills.
    Strong interpersonal, management and leadership skills.
    Demonstrated ability to build cohesive teams and to achieve goals through teamwork.

    PROFESSIONAL CERTIFICATION

    Certified in Project Management/MCSE/CNNA/ITIL

    DECISION MAKING AUTHORITY

    Appropriateness of the IT structure
    Approval of expenditure within discretionary powers delegated through the Director, IT & Operations

    Apply by: 15th Dec, 2022

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    Use the link(s) below to apply on company website.  

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