Website: Website https://www.safaricom.co.ke/
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Process Automation Engineer
Brief Description Reporting to the Automation Engineering Lead, the position holder will join a dynamic Process Automation Team, playing a pivotal role in driving our company-wide digitization agenda. You will be instrumental in developing and implementing intelligent automation solutions, workflow automation, and digital transformation initiatives. Your expertise will enable significant efficiency gains, cost savings, and process enhancements,…
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Senior IT Solutions Architect
JOB DESCRIPTION Reporting to the Solution Architect Area Chapter Lead, the position holder will be the liaison between business system users and the technical team in as far as building automated business solutions is concerned. The role holder will also be responsible for gathering, detailing, and documenting business requirements into solution designs for business users and…
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Forensics Specialist
JOB DESCRIPTION Reporting to the Chapter Lead, Fraud Investigations , the role holder is responsible for carrying out Fraud Investigations, Fraud Risk assessments, Complex data analysis, Systems Forensic acquisitions & analysis, Professional report writing, expert witness in court, respond to fraud related court cases filed against safaricom and manage customer fraud related escalations. RESPONSIBILITIES Risk…
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Revenue Management CCS & Billing Planning and Evolution Engineer Acquire to Retire Analyst – Fixed Assets
JOB DESCRIPTION Reporting to the CCS (Convergent Charging Solution) Planning and Evolution Lead- Revenue Management, the position holder will work with the Revenue management; CBS planning and evolution team to design, configure and deploy upgrade/new solutions. He/ She will be expected to guarantee quality through proper configurations, systems integration testing, user acceptance testing and advice on improvements…
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Senior Manager/ Lead- Marketing Capability & Excellence Specialist – Merchant Onboarding M-Pesa Africa – Software Architect M-Pesa Africa – Senior Regulatory & Public Policy Manager
JOB DESCRIPTION Reporting to the Brand Director , The role holder will be responsible for developing and implementing strategies to enhance our marketing capabilities across the organization. He/She will play a key role in driving marketing excellence, ensuring we have the best practices, tools, and talent in place to achieve our ambitious goals. About the role: This role targets an induvial…
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HRBP, Technology
JOB DESCRIPTION We are pleased to announce that we are looking to hire a dynamic, energetic and talented individual for the role of HRBP, Technology in the Human Resources Division. Reporting to the HR Cluster Lead, Technology, the role holder will be responsible for strategic business support to the Technology Division and support in delivery…
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Channels Planning and SRE Engineer
Brief Description Reporting to Delivery & Support Lead, Channels IT, the Channels Planning and SRE Engineer will be responsible for ensuring system availability, performance, efficiency, change management, monitoring, emergency response, security, and capacity planning of Safaricom digital channels platforms. The role focuses on operational excellence, operational support, system uptime and availability of our digital channels. They combine analytical…
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Programme Manager M-Pesa Africa – Strategy & Partnerships Manager
JOB DESCRIPTION Reporting to the Senior Manager – Foundations’ Programmes, the position holder will be responsible for: Overall programmes/projects life cycle management Smooth execution of programmes and projects Management of programme budgets Development and nurturing strategic partnerships. Due diligence for project/programme development Manage programmatic reporting and reviews by partners. Build and manage relationships with external partners Resource mobilisation/fundraising …
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CVM Operations Engineer Senior Software Development Engineer in Test
JOB DESCRIPTION Reporting to the CVM Operations Lead, the position holder will Provide support and maintenance of CVM platform and ecosystem. He / She will be responsible for monitoring the CVM ecosystem to ensure availability. RESPONSIBILITIES Act as single point of contact for all operational issues. Provide 1st and 2nd level support for the CVM platforms. Resolution of Incidents, providing…
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Regional Business Lead – Mountain Senior Integrations Engineer
JOB DESCRIPTION Reporting to the Chief Channels Officer The purpose of the role is to build a digital first and customer first route to customer that drives an unmatched customer experience including developing and ensuring execution of the regional strategy and plans to drive a superior Omni-Channel experience. The role holder ensures that we achieve commercial sales…